Larkfield View Care Centre

207 Burns Road, Greenock PA16 0PR
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9.7 91 Reviews
  • Larkfield View Care Centre, Greenock
Larkfield View Care Home is situated in a fantastic location close to the town of Greenock and the picturesque Gourock seafront. The purpose-built home is equipped to provide nursing care to residents over the age of 65 and for those with dementia-related conditions.

All 90 bedrooms have bright and spacious single bed accommodation with en-suite facilities for privacy and convenience. In addition, each unit within the home has its own lounge and dining facilities where residents can enjoy home cooked meals and afternoon tea with family and friends.

The home runs a varied activities programme, which includes some fantastic day trips and a yearly holiday to Largs; the charming seaside resort on the west coast of Scotland.

Peace and quiet can also be enjoyed in the attractive terraced courtyard and sensory garden area surrounding the home.

Elsie MacLennan, the Service Manager at Larkfield View recently won the ''Care Home Registered Manager of the Year" for the North West region at the Great British Care Awards 2017, and is also through to the 2018 National Finals.

Fees at Larkfield View will depend on the needs of the prospective resident, but more information can be provided by the Service Manager in the home.

Care Provided by Larkfield View Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £734 – £967

These prices are only a guideline, please contact Larkfield View Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Elsie McLennan (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2006
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Couples/Companion Rooms (0)

Visiting

  • Open visiting with protected meal times being considered.

Parking

  • Free on site parking

Larkfield View Care Centre Reviews (91)

9.7

Larkfield View Care Centre has a Review Score of 9.7 (9.669) out of 10, based on 14 reviews in the last 2 years.
Over all time Larkfield View Care Centre has 91 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Larkfield View Care Centre
  • 35
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Total of 91, showing 21-40
Review from C B (Daughter of Resident) published on 18 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the care home and all the staff caring and fantastic. Residents look happy and when I visit mum I'm happy. I can't thank everyone enough and mum has settled in really well which is a great weight off my mind. Thank you.
Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre

Thank you for your kind words and for taking the time to leave a review.

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Review from C G (Son of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has settled down really well, for the most part, this is down to the staff! Everyone I have met has been cheery and happy to help, which is a huge relief and this gives the family some peace of mind. His room has everything he needs and we are able to make it feel like home. Good freedom to roam
and encourage to mix and join in the activities provided. Thank you.
Reply from Elsie MacLennan, Home Manager at Larkfield View Care Centre

Thank you for your kind words and for taking the time to leave a review.

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Review from Dorothy L (Daughter of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience was met with an understanding of what my dad had went through in a previous home. His needs and care place, which were discussed with one of the managers, have been met and beyond what I ever expected. My dad is settled most of the time, and staff on all levels of care understand his anxiety
at night. Entertainment to the kitchen to domestic staff is also fantastic. Dealing with my own issues due to the previous home was taken into consideration. Best thing I have ever done.
Reply from Elsie MacLennan, Home Manager at Larkfield View Care Centre

Thank you for your kind words and for taking the time to leave a review.

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Review from Anne L (Wife of Resident) published on 6 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident of Larkfield View Care Centre for the last three months after his discharge from hospital. Due to his lack of mobility, and severe health issues, he was unable to return home where I have cared for him for the previous five years. His nursing care in the home has been
exceptional, and very professional and due to the kindness and active interaction with all staff members he has settled into his new surrounding extremely well. His every need and request is quickly acted on and he has built up a very good rapport with the staff. I am kept very much up to date on his condition and I am consulted on all his nursing and the doctor's care. I have also been made to feel very welcome when I visit daily. Recently he was able to tell a visiting care commission representative personally what good care he was receiving and how "At Home" he feels in his new surroundings. He is very much enjoying the variety of food that is served and both of us cannot praise Larkfield View Care Centre enough.
Reply from Elsie MacLennan, Home Manager at Larkfield View Care Centre

Thank you for your kind words and for taking the time to leave a review.

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Review from L L (Daughter of Resident) published on 2 March 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My experience in visiting care home is that staff are all very nice and helpful. They make you welcome, also if you need them for any reason, they come right away. My mum is in bed all the time, I feel she could be put in a wheelchair at least twice a week to join in with activities or singers that
are brought in. Just my opinion, at the same time, I understand staff are busy. As for food, I don't see it.
Reply from Elsie, Service Manager at Larkfield View Care Centre

Thank you for taking the time to write a review. Your comments have been taken on board, and we will happily talk this through with you when next in the home.

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Review from Margaret M (Wife of Resident) published on 11 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm, friendly atmosphere on entry to te care home. My husband's room was comfortably cosy with everything to had and he chose to remain in it, however, I did see the wonderful interactive care the staff gave to him in difficult circumstances and the telephone feed back was a godsend when unable to
visit. I've so much praise for the wonderful work you do. Thank you, thank you, thank you.
Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre

Thank you for your kind words and for taking the time to leave a review.
Kind Regards, Elsie.

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Review from Julie S (Daughter of Resident) published on 9 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was a man with strong values and principles, staff did a great job of keeping them intact which would have pleased him greatly. His care was excellent, not just from the clinical nursing side of assessing his needs, but also the caring side as the person. I will be forever grateful to the staff
member who helped Dad write a letter to Mum the day before he passed, it brought her so much comfort. Thank you. The staff team are excellent and pull together to get the best result for the individual involved. I have seen this first hand during Dad's care, they do so much more than their job description, 100% more. Thank you for looking after Dad and I would recommend this service very highly.
Reply from Elsie Maclennan, Service Manager at Larkfield View Care Centre

Thank you very much for your kind words and for taking the time to leave a review.
Kind Regards, Elsie.

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Review from Kara S (Granddaughter of Resident) published on 8 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although given the covid circumstances I did not get to see my grandpa as often as I would have in normal times. Each time I did see him I could tell he was well cared for. His room was very clean and homely and he always was as comfortable as possible. The staff were always very friendly and accomodating
and in my grandpas last weeks, they clearly went over and above their job role. From what I could see on visits the staff relationships were very good and they showed a great deal of compassion and empathy. It really helped me and my family in hard times to know the one thing we did not need to worry about was his care and comfort.
Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre

Thank you for your kind words and for taking the time to leave a review.
Kind Regards, Elsie.

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Review from Marion L (Wife of Resident) published on 15 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is very well cared for at the home. He is settled and happy due to the staff there. I receive updates during the pandemic which is good and FaceTime. It can be very difficult at times to contact the unit by phone, but everything else is good.
Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre

Thank you for your kind words and for taking the time to leave a review. Kind Regards.

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Review from Kerri N (Daughter of Resident) published on 4 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad, who has dementia, is currently in Larkfield View Care Centre. He has been there for almost a year now and I cannot fault the standard of care he has received.
The staff are all amazing and the manager knows every one of the residents. It’s been unfortunate that since my dad has been in I’ve
not seen him that much due to the Covid restrictions. The staff do everything they can to allow loved ones to visit and every time I’ve seen him he looks well cared for. I also receive a weekly update by phone.
The home also has a Facebook page where they post photos and videos of what the residents and staff have been up to. It’s lovely to see photos of my dad looking well if I can’t see him. They are always busy with activities and parties.
I’m so glad I picked Larkfield View.
Reply from Elsie Maclennan, Service Manager at Larkfield View Care Centre

Thank you for your kind words and for taking the time to leave us a review.
Kind Regards, Elsie.

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Review from Alison M (Daughter of Resident) published on 4 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The overall experience for myself during the recent pandemic has been incredible.
The welcome my dad was shown was excellent.
The information given to me regarding my dad's overall care has been exceptional.
Staff are very approachable and understanding.
Everything all the staff do is greatly appreciated.
Keep up the good work.
Picture updates of residents enjoying activities are an excellent idea. Well done to all.
Reply from Elsie Maclennan, Service Manager at Larkfield View Care Centre

Thank you for your kind words and for taking the time to leave us a review.
Kind Regards, Elsie.

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Review from Catherine L (Wife of Resident) published on 3 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are contented with the care provided, we have never ever been disappointed with anything, the staff go over and beyond for our loved one.
Support for the family has been second to none, during this pandemic, any questions I have asked have been answered straight away.
Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre

Thank you for your kind words and for taking the time to leave us a review.
Kind Regards, Elsie.

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Review from Michelle D (Granddaughter of Resident) published on 3 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my nana had to go into permanent care we were extremely worried and upset for many different reasons. Larkfield View and the care and treatment and attention she gets there has completely and utterly put all of us at ease. I can't believe how on the ball they are with peoples needs including keeping
the residents occupied but also keeping the families updated and having an input in different things.
I want to move in and become a resident myself, right now!
Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre

Thank you so much for your kind words and thank you for taking the time to leave a review. Kind Regards, Elsie.

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Review from Muriel O (Daughter of Resident) published on 3 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say a huge thank you to the staff of Garval Unit who cared for my mum from 8th December 2020. Although we could not visit due to covid. My brother managed one visit and found Mum very comfortable. We were kept in touch by staff regularly of everything that was happening right up until
she passed away on 10th January
We cannot thank you all enough for her care and support given to us.
Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre

Thank you so much for your kind words and thank you for taking the time to leave a review. Kind Regards, Elsie.

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Review from Audrey H (Sister-in-law of Resident) published on 3 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother-in-law has settled well into the home and the staff work hard to give them variety and keep them busy, especially during this pandemic. My only criticism is the difficulty in getting hold of the Garval Unit by phone to check on how my brother-in-law is. My sister-in-law has spent full afternoons/evenings
trying to get through which can be upsetting/frustrating especially with everything going on currently. She does receive updates at times and Facetime but is not always aware if they are happening for sure or when. My brother-in-law seems settled and is participating much more in activities due to the hard work of the staff, he is very well looked after and my sister-in-law is alerted re any issues. I have had to mark security low as my brother-in-law did manage to get out last year. Thank you.
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Review from Margate Ann M (Daughter of Resident) published on 3 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The love and care my mother has received during her stay at Larkfield View has been outstanding. The staff go above and beyond to ensure the residents are treated like members of their own families. During these difficult times, they somehow have managed to keep our spirits up and reassured us. I can’t
thank them enough. They are angels.
Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre

Thank you so much for your kind words and thank you for taking the time to leave a review. Kind Regards, Elsie

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Review from Maureen P (Daughter of Resident) published on 3 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident here for 18months until her death in April 2020. I was so glad she was here, the staff were warm and welcoming and so kind to all their residents, an absolute credit to their profession and I can't thank them enough for the love and care shown to my mum and us.
Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre

Thank you so much for your kind words and for taking the time to leave us a review.
Kind Regards, Elsie

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Review from J D (Daughter of Resident) published on 9 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is excellent in every area. I feel safe knowing my mother is safe within the home environment. She is very well looked after and cared for by fantastic lovely staff.
Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre

Thank you for your kind words and for taking the time to leave a review. Kind Regards.

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Review from Lynne H (Daughter of Resident) published on 3 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall care experience in the home is excellent. Nothing is ever too much for the staff. It has a totally "at home" feel to the home. I would actually liken Larkfield View to a 5-star hotel in regards to the care and attention my father receives. I was initially worried when my father had to go
into a care home and I can honestly say he has settled in so well and absolutely loves the staff.
Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre

Thank you for your kind words and for taking the time to leave a review. Kind regards, Elsie.

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Review from Nicola M (Granddaughter of Resident) published on 2 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would recommend Larkfield View to anyone. The staff are friendly and go the extra mile. My Gran has made lots of friends and is encouraged to take part in different activities. She says the food is great too when she was at home she wasn't eating very much at all.
Reply from Elsie MacLennan, Service Manager at Larkfield View Care Centre

Thank you for your kind words and for taking the time to leave a review. Kind regards, Elsie.

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Current Review Score: 9.7 (9.669)

Overview of Review Score

The Review Score of 9.7 (9.669) out of 10 for Larkfield View Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.891 for Larkfield View Care Centre is calculated as follows: ( (151 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 165 Ratings = 4.891
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.778 Points relating to the number of positive Reviews for Larkfield View Care Centre is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 14 Positive Reviews ÷ 18 = 0.778
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 29 Oct 2024
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

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Meet the Team (1)

Elsie

Elsie MacLennan

Job Title: Service Manager Joined: 2012

Elsie has over 20 years experience working for the NHS providing care and support to both younger adults with a physical disability and older adults within an assessment and rehabilitation unit. During this time she was also a part time lecturer at Reid Kerr College teaching basic nursing skills.


Elsie joined the private sector 14 years ago where she managed a care home, which was recognised for the quality of care delivered and achieving excellent grades from the Care Commission. She joined the Team at Larkfield View in December 2012 as Service Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Larkfield View Care Centre to verify any information. View our terms and conditions. Larkfield View Care Centre has an Enhanced Service - more info.