Craigielea, Renfrew, Renfrewshire
Craigielea, Renfrew, Renfrewshire
Craigielea, Renfrew, Renfrewshire

Craigielea is based in Renfrew, located close to the M8 and Glasgow airport.The home has four separate units and each unit provides care for adults over 65 and frail older people, young people with physical disabilities, residents with dementia and complex mental health problems and also offers respite care.

The single bedrooms are bright and spacious with en-suite wet rooms. Residents enjoy home cooked meals and all dietary requirements are catered for.

Residents can enjoy the activities centre, which has its own minibus for visits to local places of interest. A secure, accessible garden area is also available for residents' use.

Fees depend on the needs of the prospective resident but more information can be provided by the home.

Group: The Holmes Care (Group) Ltd

Person in charge: Sheila Inshaw (Service Manager)

Local Authority / Social Services: Renfrewshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 85 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Parkinson's Disease • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 25+.

Languages Spoken by Staff (other than English): Polish, Tagalog

Single Rooms: 85

Rooms with ensuite WC: 85

Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

At any time.

Parking:

Free on site parking.

Latest Care Inspectorate* Report on Craigielea: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Craigielea has a Review Score of 9.8 (9.780)

The Review Score of 9.8 (maximum of 10) for Craigielea is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews over all time. This Average Rating is also the rating value for Craigielea in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 17 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.78 for Craigielea is calculated as follows: ( (270 Excellents x 5) + (51 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 332 Ratings = 4.78

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Craigielea is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 17 positive Reviews (85 registered maximum number of service users ÷ 5). 17 Reviews ÷ 17 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    25
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Craigielea?

  • Extremely LIKELY
    25
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Craigielea

  • Daughter of Resident/Service User
    12
  • Brother of Resident/Service User
    3
  • Mother of Resident/Service User
    3
  • Husband of Resident/Service User
    2
  • Niece of Resident/Service User
    2
  • more

My brother has been in this care home since day 1. The staff and management are so professional in what they do, to provide a dignified action of care for all the residents. In my time visiting my brother I have witnessed occasions when staff have been called upon to act quickly in very serious situations and they have dealt with them admirably.
Doctors and other senior professionals are always on hand to deal with residents needs. A well-run home. Thanks.

How likely would you be to recommend Craigielea? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

I am very happy with my aunt's care here, she is very well looked after and I'm glad I chose this home. The staff are very kind and helpful at all times and look after everyone to a high standard

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Overall I feel mum will be looked after with care and respect. However, there are improvements that could be made. The interaction between staff and the residents who are mobile is good but I feel that there is not enough interaction from the staff for the others. I have witnessed staff moving residents to take them to dinner etc without speaking to them first to let them know what is happening, coming into rooms and not acknowledging the residents. Sometimes there are a number of residents in the lounge which can be very hot and noisy. Small things like ensuring they are in a comfortable position in the chair or bed, not too hot or cold, needing changing etc can make a vast difference to that person's quality of life. On a positive note if I have had to approach a member of staff with a problem they have always quickly rectified it. The majority of staff are cheerful, hard working and strive to make Craigilea a good place to be for the residents and for that I am very grateful.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Many thanks to all the staff at Craigielea care home for the love and kindness they have shown to my brother.
I have never seen my brother so content and happy and that is all down to the staff at Craigielea.
A special thanks to two staff - a double act that has my brother in stitches.

Craigielea care home is run very professionally and all the staff always have a smile on their face as they go about the work.
The care home is kept very clean and tidy.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Sheila Inshaw, Service Manager at Craigielea responded to this review on 20 Jul 2017:

Dear Kenny, we really appreciate you taking the time to leave such a lovely review - thanks for your kind words.

Like a home from home. The staff treat the residents with much kindness and dignity.
Plenty of stimulation for the residents.
I am overall very happy with my choice of home for my mother.
I would however like there to be more outdoor trips for the residents and maybe a few visits to shows etc.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

In the past few months, my husband has developed more complex care needs. Again the staff of the home have worked to find solutions in so doing they have kept my husband comfortable and dealt with my anxieties for which I am again indebted. I would also like to mention the work of the laundry girls who do a marvellous job of keeping the residents looking so smart. Throughout the home, there is an atmosphere of co-operation and compassion.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Sheila Inshaw, Service Manager at Craigielea responded to this review on 19 Jul 2017:

Dear Eleanor, thank you for your kind words about Craigielea.

My wife has been a resident here for a few years and is always treated with respect and dignity.
Nothing is too much bother for the excellent staff.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum came to Craigielea Nursing Home on 10th January 2017 after suffering from a stroke. She settled in well, with the kindness and support from staff. I love visiting my mum and can leave, relaxed in the knowledge that she is safe and being well looked after.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Sheila Inshaw, Service Manager at Craigielea responded to this review on 30 Jun 2017:

Dear Deborah, thank you for your kind words about the home and staff.

My mother is extremely happy here. The staff are very attentive and go out of their way to accommodate her.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I first visited Craigielea Care Home a few years ago when my mum was unwell. She made progress and was able to live at home for a bit longer. As soon as she needed a high level of care I immediately got back in touch with the manager who assisted in making it a smooth transition. My mum has felt completely at home since she moved in last year. She is happier and healthier as a result. She loves socialising with others. As a social worker who has visited a lot of care homes, I have been pleased with all aspects of my mums care and have recommended the unit to others. Also, the staff are all friendly and hard working.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sheila Inshaw, Service Manager at Craigielea responded to this review on 30 Jun 2017:

Dear Karen, Thank you for your kind words about Craigielea.

Since my dad was placed in Craigielea in December we couldn't recommend the staff enough! He has settled in so well giving my family and myself the peace of mind he is so well looked after. The staff go over and above to care for all residents!

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sheila Inshaw, Service Manager at Craigielea responded to this review on 15 May 2017:

Dear Rachel, thank you for your kind words.

My relative has been in Craigielea for 6 years and I am very satisfied with the care and attention they receive.The staff are very helpful and attentive and respond to situations immediately.One big happy family.

How likely would you be to recommend Craigielea? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Sheila Inshaw, Service Manager at Craigielea responded to this review on 30 Mar 2017:

Dear James, thank you so much for your kind words.

My daughter has Huntingtons and was in an acute hospital ward where they didn't have the time and training to deal with her. The social workers were looking for a long term placement for her. One day, I was introduced to the home's manager who gave me some hope, the following day I met the Unit manager and her dog and I had such good vibes from both ladies that I prayed they would take her and they did.
As I have bad health myself I felt that I wouldn't have worries about anything happening to me.
So four years later, my girl is well cared for and has settled well with the lovely staff, is spoiled and happy.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Sheila Inshaw, Service Manager at Craigielea responded to this review on 29 Mar 2017:

Dear Jessica, thank you very much for your kind words about Craigielea

My relative has been in Adams Unit for over three and half years. He can be very individual but has been cared for by all staff with great care, dignity and compassion - he is one of the family.
The unit is very well run and the staff are very caring, there is great flexibility of approach and the food is lovely. I would recommend this unit very highly to others.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sheila Inshaw, Service Manager at Craigielea responded to this review on 28 Mar 2017:

Dear Fiona, thank you for leaving a review about Craigielea and the Adams Unit, we really appreciate your kind words.

Our Dad has just recently moved. We could not praise the staff enough the way in which my Dad and family have been treated. It has given our family the feeling that we are doing our best with Craigielea's input to help him achieve the best he can. Thanks.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sheila Inshaw, Service Manager at Craigielea responded to this review on 09 Mar 2017:

Dear Alison, thanks for your kind comments about Craigielea and for taking the time to leave such a lovely review.

First Christmas without Aunt in her own home. The staff at Craigielea are all very kind and caring and allowed friends and family to join in arranged activities and events but also allowed you to have individual time with our Aunt. Clean, professional, compassionate service that all our family are happy with.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Sheila Inshaw, Service Manager at Craigielea responded to this review on 17 Jan 2017:

Thank you, Karen, for your kind words, we are pleased that your Aunt is enjoying life at Craigielea.

Since my Mum was admitted to Craigielea, I have had nothing but praise. She has been extremely happy since admission, rested and very well looked after. She is always clean and tidy and, as before, Happy!

How likely would you be to recommend Craigielea? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sheila Inshaw, Service Manager at Craigielea responded to this review on 08 Dec 2016:

Thank you for your kind words William.

My father has been a resident in "Moorpark East" since July last year. He is the most precious person in our family, therefore, we expect the best for him. The care and attention my dad has received in this home have been incredible. It goes further to the care they provide for my mum, the staff are a great support to her and make her feel welcome at any time. My mum and dad have just celebrated their 54th wedding anniversary the staff gave them a fabulous day for which I am eternally grateful. I truly believe that the only reason I sleep at night is knowing how much he is cared for.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sheila Inshaw, Service Manager at Craigielea responded to this review on 25 Oct 2016:

Thank you for your kind words. We are so pleased that your Dad is very happy at Craigielea.

My experience at Craigielea has been wonderful. I feel like it's my second home from home. The staff are caring and compassionate. I am treated with dignity and respect and feel that all my needs are met.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sheila Inshaw, Service Manager at Craigielea responded to this review on 07 Oct 2016:

Thanks for your kind words Teresa.

My mother is very happy at Craigielea - where she is treated as an individual and with respect. All staff are excellent - going above and beyond to care for all residents and are also great at listening to my concerns when trying to understand my mother's illness. I would highly recommend this care home.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sheila Inshaw, Service Manager at Craigielea responded to this review on 11 Jul 2016:

Thanks for your kind words Christine, we are pleased your mum is very happy at Craigielea.

I am very pleased with the standard of care provided to my mother. I am unable to visit often as I live abroad. I recently arrived without notifying the facility and was delighted to find my mother clean and well dressed with makeup on, looking healthy and happy.
I have no worries that she is being cared for with dignity and love.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sheila Inshaw, Service Manager at Craigielea responded to this review on 06 Jun 2016:

Thanks for your kind words Lorna. We are pleased that your Mum is happy at Craigielea

I am very pleased with the care my brother receives at Craigielea Care Home, he is popular with the staff and he participates in the activities especially the art sessions, the administration staff are very helpful with all money matters and advise with standing orders and personal accounts held in the home.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Sheila Inshaw, Service Manager at Craigielea responded to this review on 06 Jun 2016:

Thanks Andrew for your kind words

I visit the home every day except when unwell and really enjoy visiting my son who had a stroke almost 3 years ago at the age of 60. I was pleased to get him into Craigielea as it is under a mile from home as as I am 94, this was most convenient. He has been very happy here and mostly keeps to his room as he cannot talk, eat or drink and most of the lads are also unable to talk. The staff are very good, friendly and helpful and make me very welcome, also provide tea etc when we are watching TV. I look forward to visiting the home daily, it is a pleasure to chat and have a laugh with everyone there it makes my day.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sheila Inshaw, Service Manager at Craigielea responded to this review on 02 Jun 2016:

Thank you Margaret for your kind words, we are so pleased that your son is happy at Craigielea.

It broke my heart to finally have to admit that my mum needed more care than I was capable of and the time had come for her to go into a nursing home. After visiting several homes we decided on Craigielea. My mum has now been in their care for 8 months and I can honestly say she is being looked after 24/7 by a team of very competent angels. My heartfelt thanks goes to every single one of them.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sheila Inshaw, Service Manager at Craigielea responded to this review on 02 Jun 2016:

Thank you Joyce for your kind words, we are so pleased your Mum is happy at Craigielea

My mother has been in this care home for a number of years. The care she receives from the staff is excellent. I would recommend this care home to any family, who has a loved one and who needs care. I have nothing but praise for the management and staff.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Since my son was admitted to Craigielea in November 2015 the difference in his condition and behaviour is remarkable. He is very happy and contented and his personal hygiene is faultless. The staff have made a real effort so communicate with him and have been very successful in doing so. He can no longer swallow so is fed by tube and can he walk by himself or talk but between himself and the staff they understand exactly what he's trying to ask for. To be honest with you I didn't know such places with such a high standard of care existed and count my son very lucky indeed to be given a place there.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sheila Inshaw, Service Manager at Craigielea responded to this review on 31 Mar 2016:

Thank you Jean for your kind words. We are very pleased to hear that your son is very happy with us.

It was extremely daunting and upsetting making the final decision that our mother needed 24hr care. However, Craigelea has made that transition easy, not only for mum, but for the family. The care, facilities, stimulation, staff, environment and management this care centre provides has been second to none. It has actually been the best decision we have made on mum's behalf, as despite mum having dementia, her physical, mental and psychological health has improved. We are grateful to everyone who works there. You should be very proud of what you have created at the centre. Thank you.

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sheila Inshaw, Service Manager at Craigielea responded to this review on 29 Mar 2016:

Thank you Shirley for your kind words.

I still find life hard to come to terms with however, I have complete faith in the manager and her staff. Maybe in time I will understand more.

I have over the last 3 years tried many times to understand life, perhaps someone can enlighten me.

If this is an almighty, he moves in mysterious ways.
Amen!!

How likely would you be to recommend Craigielea? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Shelia Inshaw, Service Manager at Craigielea responded to this review on 01 Mar 2016:

Thank you for your kind words.

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Awards / Recognitions

April 2017

Top 20 Care Homes Scotland 2017

Recipient: Craigielea

Date: Saturday 01 Apr 2017

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November 2016

2016 National Care Awards Finalist

Recipient: Craigielea

Date: Friday 25 Nov 2016

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2016 National Dementia Awards Winner

Recipient: Craigielea

Date: Thursday 03 Nov 2016

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2016 National Dementia Awards Finalist

Recipient: Craigielea

Date: Thursday 03 Nov 2016

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Job Vacancies

Staff Profiles

Sheila

Sheila Inshaw

Job Title: Service Manager

Description:

Sheila is a qualified General Nurse with years of experience in the industry, working mainly in surgical wards where she was promoted to Theatre Sister.

Sheila has worked in the care home sector for the last 25 years and is an advocate for the Playlist for Life Scheme, which she promotes passionately at Craigielea Care Home. This scheme is very beneficial for dementia sufferers as being able to respond to music can help the person to recall memories from the past and significant events in their life.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Craigielea