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Adults over 65/ frail elderly adults
Young people with physical disabilities
Residents with varying degrees of dementia
Residents with Alzheimer's and complex mental health...
Care Provided by Craigielea
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Craigielea for full pricing details and T&Cs.
Contact Craigielea to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- The Holmes Care (Group) Ltd
- Private Owned
Person in charge
- Steven McLellan(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2006
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (85)
- Single Rooms with ensuite Wet Room (85)
Visiting
- At any time.
Parking
- Free on site parking.
Craigielea Reviews (110)
Craigielea has a Review Score of 8.4 (8.393) out of 10, based on 4 reviews in the last 2 years.
Over all time Craigielea has 110 reviews.
Craigielea is in the best sense of the word a 'home'. Residents are treated as part of a family, not 'customers' or even 'patients'. Staff are always there and nothing is ever a chore, even when it’s busy or something may be happening.
Thank you for your kind words and for taking the time to leave a review.
I found the care my parent received second to none. Craigielea is clean with fresh and modern decor. Staff are always getting involved, supporting all my parents' care, from visits to the shop, to celebrations such as the Queen's Jubilee and King's Coronation. My father is happy and settled and always spotless, wearing his own clothes. We, as a family, feel at ease knowing he is happy. We are asked to become part of his care by being included in his care plan. We are always updated with developments in his care. Craigielea staff give a real, good vibe to the place, which shows, as they all know my father by his name and nothing is an issue. This is from management to carers. We can sleep at night knowing he has carers with his well-being at heart and he is 100% treated with respect and dignity.
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I found the manager and staff very good and supportive. My wife gets excellent support and care.
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Craigielea was my Grandads home for a year and a half and we are still waiting on someone offering condolences for his death. I don't think that's too much to ask when you adopted the role as his second family. Even when we visited to collect his belongings the only person who offered any words was the hairdresser.
The home has just had a much-needed refit so I hope for the residents' sake that this is a sign of improvements across the board. We reported our room needed done for 14 months so I'm glad changes are finally happening even though they have taken so long.
We would like to extend our deepest condolences to you. We take all concerns very seriously and are keen to investigate to ensure the wellbeing and safety of all residents. Please email manager@craigielea-carehome.co.uk so we can discuss further.
Lovely outside area to sit with Gran.
The engagement between residents provides reassurance that Gran has company during the day is comforting.
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Having visited numerous care homes, I have never experienced such a heartfelt reception as I do when entering Craigielea care home. From the manager and admin staff to the dedicated carers and residents, you are greeted with the utmost warmth. It’s truly heartwarming to witness the residents receiving the utmost care and consideration, making them feel genuinely appreciated. I wanted to extend my appreciation to all the staff members at Craigielea; you should take great pride in your exceptional work.
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I have been visiting Adam’s for several years. In all that time no matter how stretched the staff, they always have a smile for me or hello. The ward manager is always on top form, nothing is too small for her not to know about. When asked she has given me good advice regarding the frequency and quality of visiting. If I should slip in unseen by staff, it is reassuring to know how often staff put their heads around the door to ask if my friend needs anything or if they tell a joke. It is a home from home, we need more places like this. They use very few bank staff and staff seem to stay for years. Each resident is genuinely treated as an individual. I am nothing but impressed.
Thank you for your kind words & taking the time to write a review, it is greatly appreciated.
I visited after many months away, to what looked like a new phase had taken place. New manager, new staff and what a difference. Painted, clean and has a prestige look. The manager spoke to me and I now understand why the change, awareness of all issues and staff a great delivery.
Thank you for your kind words, it is greatly appreciated.
I work mostly abroad and now actively look daily at the social page and find it very encouraging that there are so many activities and changes going on for the benefit of all parties.
All the residents look well cared for and so happy.
Keep up the good work as previously there were no activities and the care home was becoming very tired looking.
The new changes and decor look amazing.
Thank you for your kind words, it is greatly appreciated.
The enclosed garden has also been spruced up and provides areas for sun and shade plus for outdoor activities to take place.
Concerns are welcomed, listened to and dealt with promptly.
Increased use of the social media page means that we see residents taking part in and enjoying a range of activities.
Menus have been changed and now meet nutritional guidelines while offering real choices with home baking, fresh fruit etc available daily.
The new manager has also welcomed and enabled residents accessing an Alzheimer's charity community activities, adding to the diversity of activities on offer each day and also to providing external stimulation opportunities for residents.
Thank you for your kind words and for taking the time to leave a review.
My wife could not cope without the care of Craigielea. She was sadly taken from me due to her illness. I miss her big time but I cherish the times we had together. She will always be my wife, despite us being unable to be together. Love you always pet.
Thank you for your kind words and for taking the time to leave a review.
My mum has been in Craigielea for nearly 4 years now. She is now totally dependent on others to care for her needs. This has been very difficult for her and for us all. I cannot praise the service manager and her team highly enough for the level of care given to my mum and to us as a family. Over that time there have been staff changes, but everyone has been very caring. I cannot thank them enough.
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In most areas the home is good, staff are friendly. Rather slow in advising if the resident falls. I know there are staffing problems but having staff members that are there on a regular basis helps the resident settle in. Meals are adequate, fruit would be a good addition. I do not think the cost of care is as it should be for this amount of money.
Thank you for your comment. We take all concerns very seriously and are keen to investigate to ensure the well-being and safety of all residents. Please email manager@craigielea-carehome.co.uk so we can arrange a call to discuss.
Nobody cared, listened, or seemed interested, and thus our relative transferred back to her previous placement where she was cared for.
Thank you for your comment. We take all concerns very seriously and are keen to investigate to ensure the well-being and safety of all residents. Please email manager@craigielea-carehome.co.uk so we can arrange a call to discuss this.
I would be unable to live my own life and look after my dependents if it was not for the amazing work done in West. I cannot thank you enough. The care staff are always happy and caring and never falter. They know my mum better than me now! All cleaning, laundry and kitchen staff get to know residents' names which makes a huge difference. From the bottom of my heart, thank you.
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My mother-in-law has been in the care home for over a year now, I am absolutely astonished at the progress and recovery she has made. I can only put this down to all the care and effort put in by the staff! She has gained weight, she participates in lots of activities and she loved getting pampered! All the staff, from the girls in the office to the hairdresser, to the manager, have been great and keep our family updated with Mum's daily care, all her medical and emotional needs are being met with dignity! Thank you for everything you do for her and our family, you are all wonderful!
Thank you for your kind words and for taking the time to leave a review.
I feel I must write this review to thank all the staff in Adams for the excellent care that they continually gave my son. I would also like to thank the manager of the home for her ongoing support of my family, nothing is too much trouble for her. The home is just like an extended family.
Thank you for your kind words and for taking the time to leave a review.
I found the manager very helpful, putting my family at ease and making the transition into care painless.
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She has settled very well and looks better than she has in years. She is back to keeping us all on our toes and is so happy.
Delighted for all the excellent care she receives.
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I would like to convey my thanks to everyone who works within the Adam's Unit for everything they do, also the girls in reception for all their help and support and last, but not least, to the manager, you have such amazing, competent staff, full of integrity and empathy and I know you're as proud of them as I am.
On behalf of myself and my family, keep up the good work everyone, you are all amazing.
Thank you for your kind words and for taking the time to leave a review.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 24 November 2025- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Craigielea.
There are no upcoming events for Craigielea.
Awards / Recognitions (10)
- 17 Aug 2020Recipient: Craigielea
- 28 Feb 2020Recipient: The Holmes Care (Group) Ltd
- 16 Nov 2018Recipient: Craigielea
Meet the Team (2)

I am an experienced and dedicated Service Manager with a strong background in nursing, leadership, and the delivery of high-quality, person-centred care. With many years of working across health and social care, I am passionate about creating a warm, safe, and supportive environment where residents can thrive, and staff feel valued.
My approach is grounded in compassion, dignity, and respect. I believe in leading by example, promoting excellent clinical standards, and building strong relationships with residents, families, and my team. I work closely with staff to ensure that care is responsive, individualised, and empowering, and that the day-to-day running of the service remains organised, effective, and focused on positive outcomes.
I am committed to continuous improvement, open communication, and maintaining a homely atmosphere where everyone feels welcome. Supporting residents to live meaningful, fulfilling lives is at the heart of everything I do.

I am an experienced Deputy Manager with a strong clinical background in Young Physical Disability (YPD) nursing and the care of older adults. My career in health and social care has equipped me with the skills, knowledge, and confidence to support residents with complex needs while maintaining a warm, person-centred approach.
Working closely with the Service Manager, I help ensure high standards of care are consistently delivered and that the service remains safe, responsive, and welcoming. I believe in leading by example, supporting staff through mentoring and education, and promoting a culture where good communication and teamwork are central to daily practice.
I am passionate about empowering residents, upholding their dignity, and ensuring their choices guide the care we provide. My role includes supporting day-to-day operations, enhancing clinical practice, and driving continuous improvement across the service. I am dedicated to helping residents of all ages live meaningful, fulfilling lives while ensuring their families feel informed, reassured, and involved.
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