Craigielea

French Street, Renfrew PA4 8DG
Review Us
9.5 108 Reviews
  • Craigielea, Renfrew
Craigielea is an 85 bed, purpose built, care facility that has been designed with the aim of creating an enjoyable, bright living space that supports residents in their day to day lives; and as such, has been divided into four distinct units, each specialising in the following types of care;

Adults over 65/ frail elderly adults
Young people with physical disabilities
Residents with varying degrees of dementia
Residents with Alzheimer's and complex mental health problems

The home is conveniently located within close proximity of Glasgow city centre and enjoys easy access to the M8 and Glasgow airport. There are a number of local amenities just a short drive away from the home, including Braehead shopping centre and the beautiful Robertson Park.

All of the bedrooms have bright and spacious single bed accommodation with en-suite facilities for privacy and convenience. There are numerous lounge and dining facilities available throughout the home for residents to enjoy home cooked meals, whilst also providing a relaxed environment for socialising with family and friends.

The home has a dedicated activities centre, in addition to its own minibus, which is frequently used for visits, excursions and trips to local places of interest.

An enjoyable, secure, and easily accessible garden area with a patio and gazebo has been specially designed to accommodate many outdoor events, including summer BBQ’s and fetes. It’s a fabulous place to be and when the sun is out, it’s even better!

Craigielea has secured a number of prestigious awards in the last couple of years, due to the dedication of each team member within the home; striving to provide the highest standards of care.

Some of their achievements include:

2017 - National Dementia Awards Finalist - Sheila Inshaw - Best Dementia Care Manager
2016 - National Dementia Awards Winner - Best Dignity in Care Champion

Show Craigielea on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Mairi Ritchie (Service Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2006
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (85)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (85)

Visiting

  • At any time.

Parking

  • Free on site parking.

Craigielea Reviews (108)

Total of 108, showing 101-108
9.5

Craigielea has a Review Score of 9.5 (9.510) out of 10, based on 16 reviews in the last 2 years. Over all time Craigielea has 108 reviews.

Overall Experience

  • 76
  • 25
  • 1
  • 2
  • 4

Date Published

108
1
2
16
92

Review from Christine D (Daughter of Resident) published on 11 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy at Craigielea - where she is treated as an individual and with respect. All staff are excellent - going above and beyond to care for all residents and are also great at listening to my concerns when trying to understand my mother's illness. I would highly recommend this care
home.

Reply from Sheila Inshaw, Service Manager at Craigielea

Thanks for your kind words Christine, we are pleased your mum is very happy at Craigielea.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew H (Brother of Resident) published on 6 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care my brother receives at Craigielea Care Home, he is popular with the staff and he participates in the activities especially the art sessions, the administration staff are very helpful with all money matters and advise with standing orders and personal accounts held in
the home.

Reply from Sheila Inshaw, Service Manager at Craigielea

Thanks Andrew for your kind words

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lorna (Daughter of Resident) published on 6 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the standard of care provided to my mother. I am unable to visit often as I live abroad. I recently arrived without notifying the facility and was delighted to find my mother clean and well dressed with makeup on, looking healthy and happy.
I have no worries that she is being
cared for with dignity and love.

Reply from Sheila Inshaw, Service Manager at Craigielea

Thanks for your kind words Lorna. We are pleased that your Mum is happy at Craigielea

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret M (Mother of Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the home every day except when unwell and really enjoy visiting my son who had a stroke almost 3 years ago at the age of 60. I was pleased to get him into Craigielea as it is under a mile from home as as I am 94, this was most convenient. He has been very happy here and mostly keeps to his room
as he cannot talk, eat or drink and most of the lads are also unable to talk. The staff are very good, friendly and helpful and make me very welcome, also provide tea etc when we are watching TV. I look forward to visiting the home daily, it is a pleasure to chat and have a laugh with everyone there it makes my day.

Reply from Sheila Inshaw, Service Manager at Craigielea

Thank you Margaret for your kind words, we are so pleased that your son is happy at Craigielea.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joyce M (Daughter of Resident) published on 2 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It broke my heart to finally have to admit that my mum needed more care than I was capable of and the time had come for her to go into a nursing home. After visiting several homes we decided on Craigielea. My mum has now been in their care for 8 months and I can honestly say she is being looked after
24/7 by a team of very competent angels. My heartfelt thanks goes to every single one of them.

Reply from Sheila Inshaw, Service Manager at Craigielea

Thank you Joyce for your kind words, we are so pleased your Mum is happy at Craigielea

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert G (Son of Resident) published on 31 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in this care home for a number of years. The care she receives from the staff is excellent. I would recommend this care home to any family, who has a loved one and who needs care. I have nothing but praise for the management and staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean S (Mother of Resident) published on 14 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my son was admitted to Craigielea in November 2015 the difference in his condition and behaviour is remarkable. He is very happy and contented and his personal hygiene is faultless. The staff have made a real effort so communicate with him and have been very successful in doing so. He can no longer
swallow so is fed by tube and can he walk by himself or talk but between himself and the staff they understand exactly what he's trying to ask for. To be honest with you I didn't know such places with such a high standard of care existed and count my son very lucky indeed to be given a place there.

Reply from Sheila Inshaw, Service Manager at Craigielea

Thank you Jean for your kind words. We are very pleased to hear that your son is very happy with us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Shirley (Daughter of Resident) published on 29 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was extremely daunting and upsetting making the final decision that our mother needed 24hr care. However, Craigelea has made that transition easy, not only for mum, but for the family. The care, facilities, stimulation, staff, environment and management this care centre provides has been second
to none. It has actually been the best decision we have made on mum's behalf, as despite mum having dementia, her physical, mental and psychological health has improved. We are grateful to everyone who works there. You should be very proud of what you have created at the centre. Thank you.

Reply from Sheila Inshaw, Service Manager at Craigielea

Thank you Shirley for your kind words.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.510)

Overview of Review Score

The Review Score of 9.5 (9.510) out of 10 for Craigielea is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.628 for Craigielea is calculated as follows: ( (134 Excellents x 5) + (41 Goods x 4) + (10 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 188 Ratings = 4.628

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.882 Points relating to the number of positive Reviews for Craigielea is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17. 15 Positive Reviews ÷ 17 = 0.882

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 7 Mar 2025

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (10)

Meet the Team (1)

No image found

May Prentice

Job Title: Service Manager

Joined: 2024

May Prentice - Service Manager

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Craigielea to verify any information. View our terms and conditions. Craigielea has an Enhanced Service - more info.