Craigielea

Overall, the staff and the nursing home are good and friendly. They cater to all the needs of the residents. Cleanliness and rooms are good.

My mum has been at Craigielea care home for 1 and a half years now. She has been cared for fantastically. The facilities and the staff are fantastic. I feel my mum would not have received any better care elsewhere. Feel grateful that she has spent the last period of her life at Craigielea. Would definitely recommend this care home to anyone.

What I really like about this care home is how individual it is. They are constantly redecorating the common areas and there are so many sensual things in all the corridors to catch the resident's eyes and for them to touch, whether it's a washing line full of baby clothes or a Mediterranean terrace to sit at. I visited many homes when choosing a place for my dad and the rest were all so plain and sterile in comparison, Craigielea sets a new standard the rest should try to follow!

There are lots of activities and support for those staying there. A great place, great people, glad we are there.

Doctors and other senior professionals are always on hand to deal with residents needs. A well-run home. Thanks.

I am very happy with my aunt's care here, she is very well looked after and I'm glad I chose this home. The staff are very kind and helpful at all times and look after everyone to a high standard

Overall I feel mum will be looked after with care and respect. However, there are improvements that could be made. The interaction between staff and the residents who are mobile is good but I feel that there is not enough interaction from the staff for the others. I have witnessed staff moving residents to take them to dinner etc without speaking to them first to let them know what is happening, coming into rooms and not acknowledging the residents. Sometimes there are a number of residents in the lounge which can be very hot and noisy. Small things like ensuring they are in a comfortable position in the chair or bed, not too hot or cold, needing changing etc can make a vast difference to that person's quality of life. On a positive note if I have had to approach a member of staff with a problem they have always quickly rectified it. The majority of staff are cheerful, hard working and strive to make Craigilea a good place to be for the residents and for that I am very grateful.

A special thanks to two staff - a double act that has my brother in stitches.

The care home is kept very clean and tidy.

I would however like there to be more outdoor trips for the residents and maybe a few visits to shows etc.

In the past few months, my husband has developed more complex care needs. Again the staff of the home have worked to find solutions in so doing they have kept my husband comfortable and dealt with my anxieties for which I am again indebted. I would also like to mention the work of the laundry girls who do a marvellous job of keeping the residents looking so smart. Throughout the home, there is an atmosphere of co-operation and compassion.

Nothing is too much bother for the excellent staff.

My mum came to Craigielea Nursing Home on 10th January 2017 after suffering from a stroke. She settled in well, with the kindness and support from staff. I love visiting my mum and can leave, relaxed in the knowledge that she is safe and being well looked after.

My mother is extremely happy here. The staff are very attentive and go out of their way to accommodate her.

I first visited Craigielea Care Home a few years ago when my mum was unwell. She made progress and was able to live at home for a bit longer. As soon as she needed a high level of care I immediately got back in touch with the manager who assisted in making it a smooth transition. My mum has felt completely at home since she moved in last year. She is happier and healthier as a result. She loves socialising with others. As a social worker who has visited a lot of care homes, I have been pleased with all aspects of my mums care and have recommended the unit to others. Also, the staff are all friendly and hard working.

Since my dad was placed in Craigielea in December we couldn't recommend the staff enough! He has settled in so well giving my family and myself the peace of mind he is so well looked after. The staff go over and above to care for all residents!

So four years later, my girl is well cared for and has settled well with the lovely staff, is spoiled and happy.

The unit is very well run and the staff are very caring, there is great flexibility of approach and the food is lovely. I would recommend this unit very highly to others.

Our Dad has just recently moved. We could not praise the staff enough the way in which my Dad and family have been treated. It has given our family the feeling that we are doing our best with Craigielea's input to help him achieve the best he can. Thanks.

First Christmas without Aunt in her own home. The staff at Craigielea are all very kind and caring and allowed friends and family to join in arranged activities and events but also allowed you to have individual time with our Aunt. Clean, professional, compassionate service that all our family are happy with.

Since my Mum was admitted to Craigielea, I have had nothing but praise. She has been extremely happy since admission, rested and very well looked after. She is always clean and tidy and, as before, Happy!