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Baytree Court

Normanby Road, Scunthorpe, North Lincolnshire DN15 6AR
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Baytree Court, Scunthorpe
Baytree Court, Scunthorpe
Baytree Court, Scunthorpe

Baytree Court is a friendly, welcoming home with a beautifully appointed lounge, and it’s own designated tea room where residents can enjoy home cooked meals and afternoon tea with family and friends.

The home also benefits from its very own bar which is enjoyed all year round to celebrate social events, a tune or two from the piano, or just a chill out area to enjoy a Sunday afternoon after dinner....  

Care Provided by Baytree Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,234From £1,234
Residential Dementia CareFrom £1,234From £1,234

Contact Baytree Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (34)

Visiting

  • Open door policy

Parking

  • 20 spaces located at the front of the building.

Baytree Court Reviews (59)

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9.6

Baytree Court has a Review Score of 9.6 (9.612) out of 10, based on 16 reviews in the last 2 years. Over all time Baytree Court has 59 reviews.

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Review from Lauren T (Granddaughter of Resident) published on 13 December 2022 Submitted via Website
Overall Experience
My nana has been a resident at Baytree Court since June 2022, since residing at the service the care and support my nana has received have been nothing but outstanding. My nana is supported to make choices, her wishes are listened to and the staff support her in a person-centred and dignified manner.
The staff offer a wide range of activities for residents to engage in and keep families informed of how their loved ones are spending their time.

My nana will always praise the quality and choices of food at the service and as a family, we have also witnessed this. The service is always exceptionally clean and well maintained to high standards and staff are always engaging with the residents. As a family we feel reassured that my nana is safe and well cared for, Baytree has gone above and beyond to make the service feel like home for my nana and given her physical health on admission they have certainly prolonged and improved her quality of life.

Reply from Stella Brackenbury, Service Manager at Baytree Court

Thank you for your kind words and for taking the time to leave a review.

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Review from H J (Daughter of Resident) published on 1 March 2022 Submitted via Postal Card
Overall Experience

An excellent home that treats the residents as individuals with care and respect, Information and communication ios good and open. My mum was treated with dignity, she was clean, warm and well fed. All the carers were approachable and built a good rapport with my mum. Never at any time did I feels she was unsafe and I had every confidence while she was here she was well looked after.

Reply from Stella, Manager at Baytree Court

Thank you for your kind words and for taking the time to write a review.

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Review from C B (Daughter of Resident) published on 25 February 2022 Submitted via Postal Card
Overall Experience

My mother has been a resident at Baytree for several years. She is 101 years old, blind and has dementia. She is well-fed, warm and cared for to a high standard. The staff are polite and always happy to chat and have a laugh, what more could you wish for.

Reply from Stella, Home Manager at Baytree Court

Thank you for your kind words and for taking the time to write your review. - Stella

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Review from D D (Daughter of Resident) published on 9 December 2021 Submitted via Postal Card
Overall Experience

My brother and I have struck gold in finding Baytree Court Care Home. We have peace of mind knowing that our mother si being well looked after by dedicated, professional staff and manager. The home is kept beautifully clean and well maintained. Mum enjoys the variety of activities available and the excellent food. Her room is spacious and comfortable. She is happy in the home.

Reply from Stella, Manager at Baytree Court

Thank you very much for your kind words, it is greatly appreciated. Stella

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Review from L F (Daughter of Resident) published on 11 October 2021 Submitted via Postal Card
Overall Experience

In all aspects of care for my mother, the staff have been competent, professional, friendly and willing to achieve the best they can for the resident and family. They are being led by a strong leader who in turn helps them achieve their full potential and this reflects in job satisfaction and well run happy care home.

Reply from Stella, Marketing & Admin at Baytree Court
Thank you very much for your kind words and for taking the time to leave a review.

Kind regards.

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Review from G B (Daughter of Resident) published on 6 May 2021 Submitted via Postal Card
Overall Experience

It is an excellent care home. The staff genuinely care for their residents. They have fine with them and always listen to them. The food is of excellent quality and prepared thoughtfully, varied and tasty. Cleanliness is excellent throughout the Baytree and decoration is kept up to date. They celebrate everything with the residents involving them in staff celebrations, St Patrick's Day and Easter, they recently had 'Thatching Chikcens' which the residents adored!

Reply from Stella Brackenbury, Service Manager at Baytree Court

Thank you for your kind words and for taking the time to leave a review. Kind Regards Stella

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Review from N K (Sister of Resident) published on 29 April 2021 Submitted via Postal Card
Overall Experience

Baytree Court is a good caring home. Unfortunately because of Covid the activities have been very much curtailed. Entertainers and speakers have not been to visit and there is very little to occupy the residents.

Reply from Stella Brackenbury, Service Manager at Baytree Court

Thank you for taking the time to leave a review. We can pick up on your comments on your next visit. Kind Regards Stella

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Review from Marina P (Daughter of Resident) published on 4 December 2020 Submitted via Website
Overall Experience

Baytree Court is an exceptional home. The staff are very caring and are like a second family. They always do their best to make sure everyone is happy and comfortable. I would not hesitate to recommend them in fact I have on numerous occasions referred people to them. Keep up the good work. Especially through the last few months of the Covid-19 virus, they have gone above and beyond what is normal to make sure we are all reassured and happy.

Reply from Stella Brackenbury, Service Manager at Baytree Court

Thank you for your kind words and for taking the time to leave a review. Kind Regards Stella

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Review from Stewart S (Son of Resident) published on 21 July 2020 Submitted via Website
Overall Experience
My mum has been a resident for over four years, self-funding. While I can’t say it’s been perfect all that time, what is important is the quality of communication.
The vast majority of the staff are really good and I know who I go to should I have concerns.
The past four months have been exceptional for residents, staff and management as well as the resident's families.
Baytree Court have surpassed my expectations, initially, there was a lack of communication but a few weeks into the lockdown regular updates from the manager. Any questions I raised were answered in full as far as could be without giving personal information.
They worked out a way of providing window visits as soon as they could. Brilliant organisation, pre-booked with time restrictions to allow all families an opportunity to see their loved ones.

Every member of staff have worked so hard to ensure the safety of the residents so it’s not really fair to identify individuals but to two members of staff - thank you.

Reply from Stella Brackenbury, Service Manager at Baytree Court

Thank you for taking the time to leave a review and thank you for your positive words. Kind Regards Stella

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Review from Mair F (Daughter of Resident) published on 18 December 2019 Submitted via Website
Overall Experience
I can not recommend this home highly enough, they cared for my mum through to the end of her life, with love, dignity and professionalism.
Mum made Baytree her home for over 3 years, making the staff part of her extended family and when mum became ill with progressive dementia they all made her feel safe and loved whilst changing the way she was cared for meeting all of her needs.

All the staff and fantastic manager has been so helpful and caring since Mum's passing. I would not hesitate recommending this residential care home. A++++.

Reply from Stella Brackenbury, Service Manager at Baytree Court

Our team at Baytree are very sorry for your loss, your Mum will be greatly missed in the home. Thank you for your kind words about our home. We really appreciate your feedback.

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Review from B G (Respite Resident) published on 9 July 2019 Submitted via Postal Card
Overall Experience

We found the staff very caring and helpful. The home is very well maintained and clean.

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Review from Lynne W (Wife of Resident) published on 4 June 2019 Submitted via Postal Card
Overall Experience

My husband's previous care home had closed so had to find another place. Baytree went straight to the top of my list. Welcoming, bright, clean and fresh with readily available staff and management. Husband loves the food, care is exemplary. Medication sorted and he is so much improved. He has been at Baytree only a short time but what a great move.

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Review from Natalie H (Daughter of Resident) published on 16 May 2019 Submitted via Website
Overall Experience

Extremely happy with care as a whole. Home's manager is approachable and friendly as are all of the staff, rooms are decorated tastefully and very clean as is the rest of the home. Always smells fresh and clean when visiting but most importantly, I know my relative is cared for very well and I'm informed of anything that may occur or any suggestions they have that benefit my relative. As someone who works in care, by my own admission, I'm picky but I've found it hard to find any fault with this lovely care home!

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Review from Janet M (Daughter of Resident) published on 15 February 2019 Submitted via Postal Card
Overall Experience

Mum's experience of Baytree Court was very pleasant. They welcome her every time as she only goes in for respite as an old friend.

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Review from Linda (Daughter of Resident) published on 21 September 2018 Submitted via Postal Card
Overall Experience
My father is cared for in bed now and I always find him comfy, clean and warm.
The meals are excellent.
When he was more mobile he enjoyed trips out and activities especially the entertainment.
Problems are ironed out very quickly and the manager's door is always open.

Staff are friendly and a member of staff, the first face you see on arrival (in the office) is always helpful and cheery.

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Review from Pam R (Daughter of Resident) published on 19 September 2018 Submitted via Postal Card
Overall Experience
The staff will always go the extra mile when possible. My mum and dad celebrated their Diamond Wedding Aniversary and everything possible was done to make it a very special occasion. The dining room had been decorated ready for afternoon tea with our family and friends. Press had been invited and Mum had been resing all day to allow her the best possible time with us. So many memories were created that afternoon.
I am always kept up to date with a problem.

Thank you.

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Review from Pat L (Daughter of Resident) published on 29 May 2018 Submitted via Postal Card
Overall Experience
The care home was very open and inviting. Mum's needs were all met with friendly staff that had time for her. She was made welcome from the time she went in, to the time she went home. Nothing was too much trouble for them.

If Mum needed the help again we would not hesitate to go back. We would also recommend it to others.

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Review from Andrew C (Son of Resident) published on 27 April 2018 Submitted via Website
Overall Experience
Everyone's concern when a loved one goes into a care home is that they are well cared for. Well, I can honestly say I have no reservations regarding Baytree Court. The staff are loving and caring towards the residents and always willing to " go the extra mile" for the residents. The rooms and public areas are always kept spotlessly clean and there is always a welcome when you visit .
The food is beautiful, freshly cooked every day and the special afternoon teas are very yummy indeed . I have spoken to other residents in the home and they are of a similar opinion .

We as a family are happy that our mum is happy, cared for, and well looked after. Coupled with all of that there is a management at the home who always have an open door to help with any concerns you may have or just need a natter!

Reply from Stella Brackenbury, Service Manager at Baytree Court

Dear Andrew, thank you for taking the time to leave a review, we really appreciate your kind words about Baytree Court.

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Review from Linda (Daughter of Resident) published on 23 April 2018 Submitted via Website
Overall Experience

My mother who is 88 went to Baytree Court one year ago for respite care due to her physical and memory problems, she loved it so much she didn’t want to return home. The staff look after mum like she was their own, she wants for nothing and is so happy which is a huge relief for our family. All the services from the food, cleanliness, care and activities are excellent. Thank you to all concerned at Baytree Court for everything you do, all homes should be like this.

Reply from Stella Brackenbury, Service Manager at Baytree Court

Dear Linda, thank you for your kind words about Baytree Court, we are pleased to hear that you are happy with the service provided.

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Review from Graham T (Son of Resident) published on 19 April 2018 Submitted via Website
Overall Experience

Mum came for respite from the hospital only to find on admission that her room had a divider that was a standard door to the adjacent room!

The adjacent occupant had his TV back to the door and it was like being in the same room but no control at all over sound volume - Respite, no chance.

Only stayed 5 days absolutely appalling.

Reply from Stella Brackenbury, Service Manager at Baytree Court

Dear Graham,

Thank you for taking the time to leave feedback about Baytree Court, as part of the home's continuous development we would invite you to raise any concerns directly to the home. This will help us to resolve any issues you have and will ensure we continue to meet the needs of our clients and their families.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 November 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (4)

Meet the Team (1)

Clare Maddern
Clare MaddernJob Title:Interim Service ManagerJoined: 2016

Clare has worked at Baytree Court for almost 20 years, having started her career in care here in 2006 as a Bank Care Assistant. She later took on a permanent role and progressed to Senior Care Assistant in 2016, before becoming Deputy Manager in December 2024. Since November 2025, she has been Interim Service Manager, continuing her long-standing commitment to the home.

Clare has grown her career within Baytree Court and understands the home from the ground up. She holds an NVQ Level 2 and a BTEC Level 5 HND Diploma in Health and Social Care.

She has a particular passion for supporting end-of-life care and previously held the role of End of Life Champion within the home. Clare believes it is a privilege to support residents and families during this important stage of life and is committed to ensuring comfort, dignity and compassion are always prioritised.

Clare is proud of Baytree Court’s strong, supportive team, with many staff members having worked there for over a decade and of the friendly, family atmosphere that residents and visitors often comment on.

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