Baytree Court

My nana will always praise the quality and choices of food at the service and as a family, we have also witnessed this. The service is always exceptionally clean and well maintained to high standards and staff are always engaging with the residents. As a family we feel reassured that my nana is safe and well cared for, Baytree has gone above and beyond to make the service feel like home for my nana and given her physical health on admission they have certainly prolonged and improved her quality of life.

An excellent home that treats the residents as individuals with care and respect, Information and communication ios good and open. My mum was treated with dignity, she was clean, warm and well fed. All the carers were approachable and built a good rapport with my mum. Never at any time did I feels she was unsafe and I had every confidence while she was here she was well looked after.

My mother has been a resident at Baytree for several years. She is 101 years old, blind and has dementia. She is well-fed, warm and cared for to a high standard. The staff are polite and always happy to chat and have a laugh, what more could you wish for.

My brother and I have struck gold in finding Baytree Court Care Home. We have peace of mind knowing that our mother si being well looked after by dedicated, professional staff and manager. The home is kept beautifully clean and well maintained. Mum enjoys the variety of activities available and the excellent food. Her room is spacious and comfortable. She is happy in the home.

In all aspects of care for my mother, the staff have been competent, professional, friendly and willing to achieve the best they can for the resident and family. They are being led by a strong leader who in turn helps them achieve their full potential and this reflects in job satisfaction and well run happy care home.

It is an excellent care home. The staff genuinely care for their residents. They have fine with them and always listen to them. The food is of excellent quality and prepared thoughtfully, varied and tasty. Cleanliness is excellent throughout the Baytree and decoration is kept up to date. They celebrate everything with the residents involving them in staff celebrations, St Patrick's Day and Easter, they recently had 'Thatching Chikcens' which the residents adored!

Baytree Court is a good caring home. Unfortunately because of Covid the activities have been very much curtailed. Entertainers and speakers have not been to visit and there is very little to occupy the residents.

Baytree Court is an exceptional home. The staff are very caring and are like a second family. They always do their best to make sure everyone is happy and comfortable. I would not hesitate to recommend them in fact I have on numerous occasions referred people to them. Keep up the good work. Especially through the last few months of the Covid-19 virus, they have gone above and beyond what is normal to make sure we are all reassured and happy.

Every member of staff have worked so hard to ensure the safety of the residents so it’s not really fair to identify individuals but to two members of staff - thank you.

All the staff and fantastic manager has been so helpful and caring since Mum's passing. I would not hesitate recommending this residential care home. A++++.

We found the staff very caring and helpful. The home is very well maintained and clean.

My husband's previous care home had closed so had to find another place. Baytree went straight to the top of my list. Welcoming, bright, clean and fresh with readily available staff and management. Husband loves the food, care is exemplary. Medication sorted and he is so much improved. He has been at Baytree only a short time but what a great move.

Extremely happy with care as a whole. Home's manager is approachable and friendly as are all of the staff, rooms are decorated tastefully and very clean as is the rest of the home. Always smells fresh and clean when visiting but most importantly, I know my relative is cared for very well and I'm informed of anything that may occur or any suggestions they have that benefit my relative. As someone who works in care, by my own admission, I'm picky but I've found it hard to find any fault with this lovely care home!

Mum's experience of Baytree Court was very pleasant. They welcome her every time as she only goes in for respite as an old friend.

Staff are friendly and a member of staff, the first face you see on arrival (in the office) is always helpful and cheery.

Thank you.

If Mum needed the help again we would not hesitate to go back. We would also recommend it to others.

We as a family are happy that our mum is happy, cared for, and well looked after. Coupled with all of that there is a management at the home who always have an open door to help with any concerns you may have or just need a natter!

My mother who is 88 went to Baytree Court one year ago for respite care due to her physical and memory problems, she loved it so much she didn’t want to return home. The staff look after mum like she was their own, she wants for nothing and is so happy which is a huge relief for our family. All the services from the food, cleanliness, care and activities are excellent. Thank you to all concerned at Baytree Court for everything you do, all homes should be like this.

Mum came for respite from the hospital only to find on admission that her room had a divider that was a standard door to the adjacent room!

The adjacent occupant had his TV back to the door and it was like being in the same room but no control at all over sound volume - Respite, no chance.

Only stayed 5 days absolutely appalling.