Submit a Review for Norwood House
15a Station Road, Gunness, Scunthorpe, DN15 8SU
View full details of Norwood HouseLatest Reviews for Norwood House
04 February 2026
My Dad was discharged from hospital into Norwood House for respite care in autumn 2025 and ended up being a permanent resident until he sadly passed away in January 2026. The staff at Norwood have been incredible throughout, laughing and joking with Dad and taking him out, doing activities and
generally making his last few months enjoyable while maintaining exemplary levels of care. Their compassion at the end was wonderful and made a difficult time for the family as easy as possible. A lovely setting and building and the food always smelled amazing when I was visiting! Would definitely recommend if you are looking for a care home for a loved one, no better choice in the area.
13 January 2026
I am here for a short spell while getting over a fall staff are excellent nothing is too much trouble. Food is great must be as I am very picky eating every bit served up.
17 November 2025
I went to view this facility mid October
After a five minute introductory chat , I was given a tour of the facilities offered ,the bedrooms all had en-suite and were tastefully decorated with ample floor space
I found it very refreshing that residents have 3 different communal areas where they
can could watch television, enjoy music or just relax in quiet contemplation .
The staff appeared to engaged positively with the residents
The following day the manager came to our home to introduce himself to our family member (who was reluctant to visit the nursing home )
This proved to be a very positive and enjoyable experience. The manager listened carefully to any concerns and answered all questions with great consideration for our family members physical and mental needs.
The dedication and commitment shown by the manager, was outstanding and a credit to Norwood House facility
This meeting was such a great success, that we are going to visit with our family member tomorrow .
02 February 2023
My own personal experience is that my father has been treated with the upmost care and respect by all the staff. Due to his current dementia I feel they now know him more than myself which after I have been his sole carer for five years was a challenge for me. To address the food, bearing in mind
dietary requirements I have witnessed meals that I would be pleased to eat that are of a consistent standard. The standards of hygiene I have never questioned there is no smell and yes windows are open but it has never been cold. All interaction with residents baths etc is recorded. Most importantly there is an open door policy of communication.
23 January 2023
I can't recommend this care home enough. Always a very personable, friendly environment - the staff always go above and beyond and see that my mother-in-law is always happy and comfortable. It really is like a home from home. A big thank you to all the staff!
17 January 2023
This is one of the worst care homes I've had the unfortunate pleasure of visiting. The staff was very ignorant and the level of care was shocking. My aunt stayed there and they did things like put her false teeth on a dirty cloth and put them straight back into her mouth and did not clean them even
after being told this is unacceptable, yet they did this again and again. The food was disgusting and not fit for purpose. We know people who actually worked there and they bought the cheapest of the cheap to feed to the residents. No heating in the bathrooms and gave her strip washes in a freezing bathroom with the windows open and totally ignored our requests for things to be done. The staff just did the bare minimum they could and just did not care. All the things they list on the site they do not have but are still listed on the site. If you care about your loved ones do not put them in this care home as all they want is the money and do not care in the slightest.
08 July 2020
Management and staff are very helpful. I felt that my husband was in a safe environment.
19 December 2019
Mum has been in Norwood House since the end of October 2019. We couldn't have chosen a better care home for her. All the staff are fantastic and do a great job. No matter how busy they are, they make time for everyone, the residents and their families. Our family has a great deal of respect and
admiration for everyone working at Norwood House.
28 November 2019
The staff here are all very caring, and nothing is too much trouble for them. My mum needs a lot of care as she is bedridden and gets in a lot of pain frequently, but if she presses her call button, they come to her as quick as possible and get her the pain relief she needs. I would recommend
Norwood House as the best home in the area to come into, everyone is treated with respect, resident and relatives.
30 October 2019
Norwood House is amazing. I would recommend to anybody who needs someone to look after their family member. The service is impeccable and the staff are very nice. The events that occur in the care home are very good and thoughtful towards the residents. Altogether I love the place and will go there
when I in need of looking after. Keep up the great work!
06 June 2019
Lovely personality takes an interest in my mum.
Kind, attentive.
23 April 2019
The staff at Norwood House are wonderful, always cheerful and positive. The house has a very homely feel - residents can have a cup of tea and a snack when they want and the dining area is set up like a cafe. My sister and I both leave overseas, so knowing that mum is safe and cared for is really
important. The staff are like family for her and they keep always us up-to-date on how our mum's going. Thank you everyone at Norwood House!
21 March 2019
Lovely staff, always time for residents and visitors.
The care home is always clean and tidy.
All the food and meals are good. The management always has time to talk to us.
No issues at all well pleased with everything.
21 March 2019
Norwood House is a truly homely place to stay and to visit. The philosophy of the Norwood family is truly borne out in the way that staff interact with the residents, their families and each other. Knowing my dad is being cared for with such kindness means the world.
20 March 2019
Very satisfied with everything. Carers are wonderful to mum.
07 December 2018
A big thank you to everyone at Norwood House for all the care and dedication shown to both of my parents whilst in the home. I would highly recommend Norwood House to anyone looking for additional care to meet their needs.
09 April 2018
During a four year period between 2014 to 2018, my uncle was a resident of Norwood House. During this time the home provided excellent care of him, staff and management were always friendly and efficient. I would fully recommend Norwood House to anybody looking for care.
28 March 2018
During the time my uncle resided at Norwood House we were highly delighted with the standard of care from management down to staff. The cleanliness was very good and the food was very good. During the final weeks of my uncle's life, the staff went above and beyond what was expected of them. They
maintained his dignity and treated him with respect and tenderness, and helped him and the family through a difficult time. I would highly recommend this home to anyone who is looking for respite or residential care. I would like to thank the management and their team of highly skilled staff.
27 March 2018
Sincere and heartfelt thanks to all staff involved in the care of my dear friend.
He was always treated with utmost respect and tenderness. The staff kept him clean and comfortable during his stay. It really was a "home from home". Bright rooms, spotlessly clean and fresh. All residents were looked
after and staff available at all times with encouragement and activities every day. Excellent meals and family support.
19 March 2018
This care home seems to employ good caring people. It has a good friendly welcoming atmosphere within and is well run.
I think a firmer focus on activities designed to fit with each and every resident where possible, on a routine basis, would further improve this caring home.
Thanks for the care
and support over the many years.
Latest Reviews for Norwood House
04 February 2026
My Dad was discharged from hospital into Norwood House for respite care in autumn 2025 and ended up being a permanent resident until he sadly passed away in January 2026. The staff at Norwood have been incredible throughout, laughing and joking with Dad and taking him out, doing activities and
generally making his last few months enjoyable while maintaining exemplary levels of care. Their compassion at the end was wonderful and made a difficult time for the family as easy as possible. A lovely setting and building and the food always smelled amazing when I was visiting! Would definitely recommend if you are looking for a care home for a loved one, no better choice in the area.
13 January 2026
I am here for a short spell while getting over a fall staff are excellent nothing is too much trouble. Food is great must be as I am very picky eating every bit served up.
17 November 2025
I went to view this facility mid October
After a five minute introductory chat , I was given a tour of the facilities offered ,the bedrooms all had en-suite and were tastefully decorated with ample floor space
I found it very refreshing that residents have 3 different communal areas where they
can could watch television, enjoy music or just relax in quiet contemplation .
The staff appeared to engaged positively with the residents
The following day the manager came to our home to introduce himself to our family member (who was reluctant to visit the nursing home )
This proved to be a very positive and enjoyable experience. The manager listened carefully to any concerns and answered all questions with great consideration for our family members physical and mental needs.
The dedication and commitment shown by the manager, was outstanding and a credit to Norwood House facility
This meeting was such a great success, that we are going to visit with our family member tomorrow .
02 February 2023
My own personal experience is that my father has been treated with the upmost care and respect by all the staff. Due to his current dementia I feel they now know him more than myself which after I have been his sole carer for five years was a challenge for me. To address the food, bearing in mind
dietary requirements I have witnessed meals that I would be pleased to eat that are of a consistent standard. The standards of hygiene I have never questioned there is no smell and yes windows are open but it has never been cold. All interaction with residents baths etc is recorded. Most importantly there is an open door policy of communication.
23 January 2023
I can't recommend this care home enough. Always a very personable, friendly environment - the staff always go above and beyond and see that my mother-in-law is always happy and comfortable. It really is like a home from home. A big thank you to all the staff!
17 January 2023
This is one of the worst care homes I've had the unfortunate pleasure of visiting. The staff was very ignorant and the level of care was shocking. My aunt stayed there and they did things like put her false teeth on a dirty cloth and put them straight back into her mouth and did not clean them even
after being told this is unacceptable, yet they did this again and again. The food was disgusting and not fit for purpose. We know people who actually worked there and they bought the cheapest of the cheap to feed to the residents. No heating in the bathrooms and gave her strip washes in a freezing bathroom with the windows open and totally ignored our requests for things to be done. The staff just did the bare minimum they could and just did not care. All the things they list on the site they do not have but are still listed on the site. If you care about your loved ones do not put them in this care home as all they want is the money and do not care in the slightest.
08 July 2020
Management and staff are very helpful. I felt that my husband was in a safe environment.
19 December 2019
Mum has been in Norwood House since the end of October 2019. We couldn't have chosen a better care home for her. All the staff are fantastic and do a great job. No matter how busy they are, they make time for everyone, the residents and their families. Our family has a great deal of respect and
admiration for everyone working at Norwood House.
28 November 2019
The staff here are all very caring, and nothing is too much trouble for them. My mum needs a lot of care as she is bedridden and gets in a lot of pain frequently, but if she presses her call button, they come to her as quick as possible and get her the pain relief she needs. I would recommend
Norwood House as the best home in the area to come into, everyone is treated with respect, resident and relatives.
30 October 2019
Norwood House is amazing. I would recommend to anybody who needs someone to look after their family member. The service is impeccable and the staff are very nice. The events that occur in the care home are very good and thoughtful towards the residents. Altogether I love the place and will go there
when I in need of looking after. Keep up the great work!
06 June 2019
Lovely personality takes an interest in my mum.
Kind, attentive.
23 April 2019
The staff at Norwood House are wonderful, always cheerful and positive. The house has a very homely feel - residents can have a cup of tea and a snack when they want and the dining area is set up like a cafe. My sister and I both leave overseas, so knowing that mum is safe and cared for is really
important. The staff are like family for her and they keep always us up-to-date on how our mum's going. Thank you everyone at Norwood House!
21 March 2019
Lovely staff, always time for residents and visitors.
The care home is always clean and tidy.
All the food and meals are good. The management always has time to talk to us.
No issues at all well pleased with everything.
21 March 2019
Norwood House is a truly homely place to stay and to visit. The philosophy of the Norwood family is truly borne out in the way that staff interact with the residents, their families and each other. Knowing my dad is being cared for with such kindness means the world.
20 March 2019
Very satisfied with everything. Carers are wonderful to mum.
07 December 2018
A big thank you to everyone at Norwood House for all the care and dedication shown to both of my parents whilst in the home. I would highly recommend Norwood House to anyone looking for additional care to meet their needs.
09 April 2018
During a four year period between 2014 to 2018, my uncle was a resident of Norwood House. During this time the home provided excellent care of him, staff and management were always friendly and efficient. I would fully recommend Norwood House to anybody looking for care.
28 March 2018
During the time my uncle resided at Norwood House we were highly delighted with the standard of care from management down to staff. The cleanliness was very good and the food was very good. During the final weeks of my uncle's life, the staff went above and beyond what was expected of them. They
maintained his dignity and treated him with respect and tenderness, and helped him and the family through a difficult time. I would highly recommend this home to anyone who is looking for respite or residential care. I would like to thank the management and their team of highly skilled staff.
27 March 2018
Sincere and heartfelt thanks to all staff involved in the care of my dear friend.
He was always treated with utmost respect and tenderness. The staff kept him clean and comfortable during his stay. It really was a "home from home". Bright rooms, spotlessly clean and fresh. All residents were looked
after and staff available at all times with encouragement and activities every day. Excellent meals and family support.
19 March 2018
This care home seems to employ good caring people. It has a good friendly welcoming atmosphere within and is well run.
I think a firmer focus on activities designed to fit with each and every resident where possible, on a routine basis, would further improve this caring home.
Thanks for the care
and support over the many years.