Submit a Review for Barchester Appletree Grange Care Home
Durham Road, Birtley, Chester le Street, DH3 2BH
View full details of Barchester Appletree Grange Care HomeLatest Reviews for Barchester Appletree Grange Care Home
10 February 2026
We have had a very good experience with apple tree grange. The staff were wonderful with my mother Rita. The staff took very good care of her including the hairdresser Pauline. when she passed away in the home all the staff were very respectful overall a very positive experience.
26 January 2026
The care home was chosen for Mum based on friendliness and cleanliness. Both have been maintained throughout her stay. The staff work hard to entertain, engage and interest residents in challenging residents. The social media use makes me confident the team of carers really do try to improve the
lives of residents. The food always looks appetising and well presented. The bedroom could do with a decorate but I understand this is difficult unless rooms become vacant.
19 January 2026
Fantastic staff, very caring and patient with all the residence.
All the rooms including the communal area are very clean, warm and comfortable.
Mum has settled in very nicely and feels safe in the care home.
15 January 2026
Excellent care, the staff treat mam with dignity, compassion and respect. The home is very clean and welcoming. Mam is happy and content. I would highly recommend it.
02 January 2026
My mother-in-law has moved into this care home following a period in hospital with a broken leg. The process was 1st class, and the deputy manager was brilliant in dealing with the hospital and discharge people. 1st impressions are that this is a very well run, friendly and just what you could hope
for a pleasant and homely stay. The weeks following the move have been better than hoped and all members of staff are well above the level at her last care home. You don't know what you should have until you see how well this place is run.
31 December 2025
Overall we are pleased with the care mum receives. Staff have been open to suggestions. Mum us happy and settled. I have noticed that there are small things staff do for example - making sure any facial hair is removed. Important that residents appearance is kept to a high standard.
12 November 2025
We find the accomodation offered to my mother really good we feel that she is safe, clean and fed which she was not when living at home
The staff are welcoming attentive and have time to always include her in events and treat her with dignity of someone her age deserves
11 November 2025
My mother-in-law has very recently moved into Appletree Grange. I would like to thank the management and staff for the welcome we have all received.
It is very obvious to us that your residents needs are extremely important to you. This was also apparent in the relatives meeting which we attended
with many other families.
We feel that the homely environment is going to be perfect for Mam.
11 November 2025
I am so glad that I found Appletree Grange. The staff are so welcoming and kind and treat the residents with respect. I can't thank them enough for the way they cared for my husband when he came out of hospital after contracting sepsis he was very very ill. He has recovered well he has put on weight
and is back to his normal self.
24 September 2025
Always made to feel very welcome when visiting my father-in-law.
My father-in-law has only been a resident for a short period but he is included in activities and has settled well.
Management and staff are extremely friendly and approachable and always have time for you. Nothing is too much
trouble.
A safe environment, very relaxed atmosphere - residents receive the best care possible.
23 July 2025
A very pleasant environment for elderly people. Very homely. Staff and management are lovely and very helpful.
23 July 2025
All of the staff were friendly and professional. My friend was difficult to deal with but they handled her very well. I was very happy with her care.
27 May 2025
I am writing this on behalf of my husband, who has dementia, and I am his wife and carer. I booked my husband for respite care at Appletree Grange while I was in hospital. This was his second visit. I cannot fault the manager & staff at Appletree who went out of their way to welcome my husband and
make him feel comfortable. He wasn't settling very well, and the staff showed care and compassion for which I was very grateful. I asked him if he liked the home, and he said the staff and food were lovely, but he didn't like his bed.
27 May 2025
I would like to start by saying the staff are amazing with the very challenging job they do every day. The home has a new manager who is doing a very good job. The home is being refurbished which was in great need. The staff keep me informed of things I need to no about my mams care and her needs.
They do lots of activities with the clients fun stuff on top of everything else they do.
Thank you to everyone at Appletree for all you do
12 March 2025
Stayed with my dad until an ambulance arrived at 12 at night. As I live in London I can't explain how great full I was knowing dad wasn't on his own
I really appreciated there care and understanding to the situation
12 March 2025
In the few months my husband has been in care, I found the staff very caring, that includes all staff from Management to Domestics. All my husband's needs have been taken care of and privicy and dignity has been shown to him. I would recommend Appletree Grange to anyone who may need care.
28 January 2025
The care home was very quick to respond to my inquiry for respite care admission. They made the necessary arrangements with the hospital before discharge. That took a weight off my shoulders during an acutely difficult period. On admission to the care home, my relative was assessed for risk of falls
and appropriate measures were quickly put in place. I have observed that there is a very good ratio of staff to clients. There are weekly GP visits. The management is quick to respond to queries from clients' next of kin. I have had no cause to make a complaint about this establishment in the six weeks that I have been dealing with it. I think that it is a very good care home.
03 December 2024
My mum has been a resident of Barchester Appletree Grange Care Home since February 2024. The staff in the care home are fabulous! My mum is happy and looked after with the utmost care and dignity. There are lots of activities for the residents to enhance their day and ensure they feel valued. I must
mention the new manager who joined in October 2024. He is fantastic and has introduced new initiatives and ideas all of which have further improved the home. Well done!
08 October 2024
I cannot praise too highly what I think of the care, the staff and the food that my wife gets since she came into Barchester Appletree Grange Care Home about one month ago.
06 September 2024
As a friend of the service user, I can only comment on a limited number of categories. I have found the staff to be welcoming, friendly, and helpful. The home is clean and well cared for, with renovations currently ongoing. The residents are well presented in clean clothes with attention to personal
care, for example, hair and cleanliness.
Latest Reviews for Barchester Appletree Grange Care Home
10 February 2026
We have had a very good experience with apple tree grange. The staff were wonderful with my mother Rita. The staff took very good care of her including the hairdresser Pauline. when she passed away in the home all the staff were very respectful overall a very positive experience.
26 January 2026
The care home was chosen for Mum based on friendliness and cleanliness. Both have been maintained throughout her stay. The staff work hard to entertain, engage and interest residents in challenging residents. The social media use makes me confident the team of carers really do try to improve the
lives of residents. The food always looks appetising and well presented. The bedroom could do with a decorate but I understand this is difficult unless rooms become vacant.
19 January 2026
Fantastic staff, very caring and patient with all the residence.
All the rooms including the communal area are very clean, warm and comfortable.
Mum has settled in very nicely and feels safe in the care home.
15 January 2026
Excellent care, the staff treat mam with dignity, compassion and respect. The home is very clean and welcoming. Mam is happy and content. I would highly recommend it.
02 January 2026
My mother-in-law has moved into this care home following a period in hospital with a broken leg. The process was 1st class, and the deputy manager was brilliant in dealing with the hospital and discharge people. 1st impressions are that this is a very well run, friendly and just what you could hope
for a pleasant and homely stay. The weeks following the move have been better than hoped and all members of staff are well above the level at her last care home. You don't know what you should have until you see how well this place is run.
31 December 2025
Overall we are pleased with the care mum receives. Staff have been open to suggestions. Mum us happy and settled. I have noticed that there are small things staff do for example - making sure any facial hair is removed. Important that residents appearance is kept to a high standard.
12 November 2025
We find the accomodation offered to my mother really good we feel that she is safe, clean and fed which she was not when living at home
The staff are welcoming attentive and have time to always include her in events and treat her with dignity of someone her age deserves
11 November 2025
My mother-in-law has very recently moved into Appletree Grange. I would like to thank the management and staff for the welcome we have all received.
It is very obvious to us that your residents needs are extremely important to you. This was also apparent in the relatives meeting which we attended
with many other families.
We feel that the homely environment is going to be perfect for Mam.
11 November 2025
I am so glad that I found Appletree Grange. The staff are so welcoming and kind and treat the residents with respect. I can't thank them enough for the way they cared for my husband when he came out of hospital after contracting sepsis he was very very ill. He has recovered well he has put on weight
and is back to his normal self.
24 September 2025
Always made to feel very welcome when visiting my father-in-law.
My father-in-law has only been a resident for a short period but he is included in activities and has settled well.
Management and staff are extremely friendly and approachable and always have time for you. Nothing is too much
trouble.
A safe environment, very relaxed atmosphere - residents receive the best care possible.
23 July 2025
A very pleasant environment for elderly people. Very homely. Staff and management are lovely and very helpful.
23 July 2025
All of the staff were friendly and professional. My friend was difficult to deal with but they handled her very well. I was very happy with her care.
27 May 2025
I am writing this on behalf of my husband, who has dementia, and I am his wife and carer. I booked my husband for respite care at Appletree Grange while I was in hospital. This was his second visit. I cannot fault the manager & staff at Appletree who went out of their way to welcome my husband and
make him feel comfortable. He wasn't settling very well, and the staff showed care and compassion for which I was very grateful. I asked him if he liked the home, and he said the staff and food were lovely, but he didn't like his bed.
27 May 2025
I would like to start by saying the staff are amazing with the very challenging job they do every day. The home has a new manager who is doing a very good job. The home is being refurbished which was in great need. The staff keep me informed of things I need to no about my mams care and her needs.
They do lots of activities with the clients fun stuff on top of everything else they do.
Thank you to everyone at Appletree for all you do
12 March 2025
Stayed with my dad until an ambulance arrived at 12 at night. As I live in London I can't explain how great full I was knowing dad wasn't on his own
I really appreciated there care and understanding to the situation
12 March 2025
In the few months my husband has been in care, I found the staff very caring, that includes all staff from Management to Domestics. All my husband's needs have been taken care of and privicy and dignity has been shown to him. I would recommend Appletree Grange to anyone who may need care.
28 January 2025
The care home was very quick to respond to my inquiry for respite care admission. They made the necessary arrangements with the hospital before discharge. That took a weight off my shoulders during an acutely difficult period. On admission to the care home, my relative was assessed for risk of falls
and appropriate measures were quickly put in place. I have observed that there is a very good ratio of staff to clients. There are weekly GP visits. The management is quick to respond to queries from clients' next of kin. I have had no cause to make a complaint about this establishment in the six weeks that I have been dealing with it. I think that it is a very good care home.
03 December 2024
My mum has been a resident of Barchester Appletree Grange Care Home since February 2024. The staff in the care home are fabulous! My mum is happy and looked after with the utmost care and dignity. There are lots of activities for the residents to enhance their day and ensure they feel valued. I must
mention the new manager who joined in October 2024. He is fantastic and has introduced new initiatives and ideas all of which have further improved the home. Well done!
08 October 2024
I cannot praise too highly what I think of the care, the staff and the food that my wife gets since she came into Barchester Appletree Grange Care Home about one month ago.
06 September 2024
As a friend of the service user, I can only comment on a limited number of categories. I have found the staff to be welcoming, friendly, and helpful. The home is clean and well cared for, with renovations currently ongoing. The residents are well presented in clean clothes with attention to personal
care, for example, hair and cleanliness.