
Staff friendly, helpful and caring. Couldn't have asked for a better place for MamAndrea R(Daughter of Resident/Service User)

The excellent standards are consistent and all of the staff are very pleasanMatthew M(Husband of Resident/Service User)

The food is lovely and there's always plenty of activities and regular entertainment.Christine T(Daughter of Resident/Service User)

Staff friendly, helpful and caring. Couldn't have asked for a better place for MamAndrea R(Daughter of Resident/Service User)

The excellent standards are consistent and all of the staff are very pleasanMatthew M(Husband of Resident/Service User)

The food is lovely and there's always plenty of activities and regular entertainment.Christine T(Daughter of Resident/Service User)

Appletree Grange is located between Newcastle and Durham, in the historic town of Chester-le-Street. The facility provides exceptional residential care and also provides first-class person-centred dementia care in a Memory Lane Community.
A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. The activities programme is also crafted to meet the interests and hobbies of all residents.
Along with...
Care Provided by Barchester Appletree Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Appletree Grange Care Home for full pricing details and T&Cs.
Contact Barchester Appletree Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Naomi Chukwudochie (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1987
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (32)
Visiting
- Home visiting hours is from 10am till 7pm. Meal times are protected. (9:00am, 12:30pm, 4:00pm)
Parking
- Car park located in front of the care Home. This car park is not owned by Appletree Grange. Disable Parking available in front of Appletree Grange Care Home
Barchester Appletree Grange Care Home Reviews (81)
Barchester Appletree Grange Care Home has a Review Score of 9.8 (9.752) out of 10, based on 29 reviews in the last 2 years.
Over all time Barchester Appletree Grange Care Home has 81 reviews.
Mam is happy and content at Appletree Grange, all the staff are caring friendly and helpful. They have kept the activities going until they can recruit an activities co ordinator so the residents have had stimulation and participated in some lovely events. The home looks lovely following the refurbishment and its very clean. Mam said everyone in the the home is 5 star.
Thank you so much for the review, your review would be shared with the team. We really love supporting Mam, she is amazing.
Management experience wonderful and caring. Food, cleanliness exceptional. Home refurbishment is out of this world and activities so so good and engaging
Thank you so much for this review. we aim to provide very good experience to our lovely Residents and Families. Your review would be shared with the team.
I regularly visit 2 Residents at Appletree Grange as their friend and a litergucal leader and family. I would like to mention that all the staff are absolutely amazing and fantastic. They are all caring gand show amazing talents with the residents. Thenew Manager Naomi is an amazing manager, since she took over Appletree Grange, it has been amazing, residents are clean and well managed. Manager always available for a chat and smile regardless.shows empathy.
Fantastic Home, highly recomended
Thank you so much for this amazing review and thank you for always taking time to visit every week. This review would be shared with the team.
Appletree Grange is a Fantastic Place, the staff looks after my friend which is in here, they are always welcoming especially Tony a staff there. Thanks to the staff for always looking affer her. i would recommend to everyone
This would be communicated to the team.
The staff are extremely caring and always do there best to keep my mam safe and entertained. My mam is always complementing the staff and thanking them for looking after her. I particularly like their open door policy and you feel welcome whenever you visit. She also enjoys all her food. The home has recently been through a renovation which is beautiful now it has been finished.
Thank you so much for the lovely review. This would be communicated to staff so they can continue to put in their best.
My aunt has been a resident for more than three years. She is well treated particularly as she is not now mobile. The day staff are attentive but the night staff are exceptional. The management are particularly caring and go the extra mile.
Thank you so much for this review, this would be communicated with staff and we will continue to do our best to ensure we render excellent care.
The care that my mother-in-law gets in Appletree Grange is unbelievable. The staff from top to bottom are so proffesional. They treat our family as though they are there own. The difference in my mother in law since she went in is amazing. She has put weight on, doesn't mention being ill anymore. The heat that the staff have to work in is so hard and when me as a visitor is only there a little time finds hard you never hear or see the staff moaning. Please give recognition to them all, Gail x
Thank you so much for the wonderful review. This is really appreciated. I will cascade your lovely review to the team and i am sure this would put a smile on their faces.
My mother has been a resident for 3 weeks. obviously it has been a very anxious time for all the family. We have been very happy with mums care. The staff are amazing. Nothing is a problem to any of them. Thank you for being so wonderful.
We are privileged to have your mum in our care.
My overall experience at Appletree has been excellent I can leave my husband here and have no worries that he is well looked after and happy and that is very important to me and my family
your daily visits to Appletree Grange shows the team how invested you are to the welfare of your lovely husband.
I will pass the comment on to the team.
All very well presented throughout the home.
As it has all just been refurbished everything is new and clean.
Thank you for the review. This is very much appreciated, I will ensure to let staff know about your review.
It is extremely clean and welcoming to both residents and visitors. The staff are excellent and extremely helpful. The food is also excellent with plenty of choice.
However hard it has been to leave my mam in care, i am extremely happy that
She is cared for here where she is truly looked after.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
We have had a very good experience with apple tree grange. The staff were wonderful with my mother Rita. The staff took very good care of her including the hairdresser Pauline. when she passed away in the home all the staff were very respectful overall a very positive experience.
Thank you so much for the lovely comment. I will communicate this to staff our amazing staff and hairdresser at Appletree Grange would appreciate the feedback.
The care home was chosen for Mum based on friendliness and cleanliness. Both have been maintained throughout her stay. The staff work hard to entertain, engage and interest residents in challenging residents. The social media use makes me confident the team of carers really do try to improve the lives of residents. The food always looks appetising and well presented. The bedroom could do with a decorate but I understand this is difficult unless rooms become vacant.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, The Home is currently in the process of redecoration and we will continue to deliver high standards of quality care at all times. I will pass on your feedback to the team.
All the rooms including the communal area are very clean, warm and comfortable.
Mum has settled in very nicely and feels safe in the care home.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Excellent care, the staff treat mam with dignity, compassion and respect. The home is very clean and welcoming. Mam is happy and content. I would highly recommend it.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mother-in-law has moved into this care home following a period in hospital with a broken leg. The process was 1st class, and the deputy manager was brilliant in dealing with the hospital and discharge people. 1st impressions are that this is a very well run, friendly and just what you could hope for a pleasant and homely stay. The weeks following the move have been better than hoped and all members of staff are well above the level at her last care home. You don't know what you should have until you see how well this place is run.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Overall we are pleased with the care mum receives. Staff have been open to suggestions. Mum us happy and settled. I have noticed that there are small things staff do for example - making sure any facial hair is removed. Important that residents appearance is kept to a high standard.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff are welcoming attentive and have time to always include her in events and treat her with dignity of someone her age deserves
Naomi
It is very obvious to us that your residents needs are extremely important to you. This was also apparent in the relatives meeting which we attended with many other families.
We feel that the homely environment is going to be perfect for Mam.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
My father-in-law has only been a resident for a short period but he is included in activities and has settled well.
Management and staff are extremely friendly and approachable and always have time for you. Nothing is too much trouble.
A safe environment, very relaxed atmosphere - residents receive the best care possible.
Hi, Thank you for your time to give feedback for Appletree Grange. We are pleased to know that your father in law has settled well into the home.Thanks,Ben
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 July 2025Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (32) & Events (0)
- 17 Aug 2026
Employee of the Month! A huge congratulations to the wonderful Leigh, our well-deserved Employee of the Month! As a Care Assistant, Leigh brings warmth, compassion, and genuine dedication to everything...
- 05 Aug 2026
Appletree Grange came alive this July as residents welcomed their families and friends for a Summer Garden Party & BBQ! The garden was filled with sunshine, laughter, and the smell...
- 05 Aug 2026
Appletree Grange celebrated resident Nancy's 97th birthday in style this July, surrounded by her twin daughters and other beloved relatives who came together to mark the special occasion. The whole...
There are no upcoming events for Barchester Appletree Grange Care Home.
Awards / Recognitions (16)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Appletree Grange Care Home.
Meet the Team (14)

My name is Naomi, and I am the General Manager at Appletree Grange. With extensive experience in leadership and management, I bring a strong background in both operational oversight and compassionate care delivery.
Originally trained in Information Technology, I hold a Master’s degree, a Level 3 Diploma in Nursing, a Level 4 Certificate in Leadership and Management, and a Level 5 Diploma in Leadership and Management. My IT background has significantly enhanced my effectiveness in the care sector, particularly with the implementation and utilisation of the Enable digital platform at Appletree Grange, which supports real-time, person-centred care delivery and clinical documentation.
My role is not just a professional position—it is a passion that gives me immense joy and fulfilment. Every day, I am motivated by the opportunity to make a meaningful impact in the lives of our residents, ensuring their dignity, comfort, and well-being remain at the heart of everything we do at Appletree Grange.

My name is Marian Chinez, and it is with great pride to inform you that I work as a senior care staff member at Appletree Grange. I have my NVQ Level 3, and it has been an incredibly rewarding experience. As a Deputy Manager, I love being part of a team that provides compassionate, regulated, and person-centred support to our residents.
Every smile, every laugh, and every shared moment make this role special. We create joy and meaning in our home.

My name is Terry Odiase. I am the Head of Maintenance at Appletree Grange. Working here gives me the opportunity to apply my expertise to create a safe, supportive, and enabling environment for our residents and their families.
I have a strong professional background in engineering, facilities maintenance, and maintenance management. This experience enables me to deliver high standards in both planned and reactive maintenance operations.
I also have a proven track record in property development, construction, and engineering project delivery.

Hello, my name is Karen, and I am a senior carer at Appletree Grange. I started my role here in 2019. My job is extremely important to me, and I ensure that all the residents here are cared for to the highest standards, adhering to all the policies and procedures in place by Barchester Healthcare. I am qualified for a level 3 diploma in Health and social care.
This enables me to put the residents at the forefront of my mind and always make decisions in their best interests if and when required. In my role, the priority is to guarantee the highest standards of care, and I have a passion for ensuring everyone is treated as an individual, with dignity and respect. My job is more than just a job for me; Your family is our family.

My name is Krzysztof Ostrzyzek, and I started my journey with Appletree Grange in 2005 as a care worker and then progressed to the role of a senior care staff member. I have a wealth of experience (20 years), and my Level 3 Diploma has equipped me better in my role. I am passionate about supporting residents in a safe, regulated, and nurturing environment.
I take pride in working with colleagues to deliver person-centred care that enriches residents’ lives.

I started my career with Barchester in 2024 and then transferred to our sister home as a senior care worker, before recently transferring back to Appletree Grange in 2026. I have completed my Level 3 and am now working through my Level 4 in Adult Social Care.
My background is in legal practice, but I then picked up an interest in care. Appletree Grange is a lovely and welcoming environment.

Hello, my name is Kiera. I'm the head housekeeper here at Appletree Grange. I joined the team in March 2021 and have grown in confidence since then. I always go above and beyond to ensure our home is clean and tidy for our lovely residents.
They're at the heart of everything I do, and I'm always on hand to give support and encouragement to help them maintain their independence whenever needed. I'm extremely content in my job role at Appletree and hope to have many more years here making a difference.

Hi, my name is James, and I am a Kitchen Assistant at Appletree Grange. I joined the home in 2014. I love my job and spending happy times with our residents and staff.
Appletree Grange is a very happy home, and there is lots of laughter. This makes it a pleasure to come to work.

I’m Prisca Nkwocha, and I began working at Appletree Grange in 2024. I quickly discovered how fulfilling it is to provide care that improves the lives of residents. I follow all care standards and management policies to ensure safety, dignity, and respect for every individual.
Being part of the team here fills me with joy because I see firsthand the positive impact of companionship, music, and love on residents’ lives.

My name is Joffy Alex. I joined the Barchester team in 2022 and then transferred to Appletree Grange in June 2024. I have developed a deep love for my role as a care staff member.
I feel privileged to provide high-quality care in line with regulatory standards, while also building meaningful connections with residents. Our home has a warm and inclusive culture, bringing smiles and laughter to our residents, staff and guests. Caring for others is not just a job for me; it is a calling.

I am Ollianya Ndubuisi, a dedicated care staff member at Appletree Grange. I started in 2022 as an agency staff member, became a bank staff member in 2023 and later became contracted in August 2023. I am passionate about caring for our residents, ensuring they feel valued, respected, and safe.
By adhering to policies, management guidance, and regulatory expectations, I support a culture of dignity and person-centred care. I particularly enjoy seeing residents thrive when I deliver person-centred care, which brings joy to families, residents, and the whole team.

Laundry Assistant

Laundry Assistant

Hello, my name is Jasmine. I started out as a volunteer at Appletree Grange, and now I am working with this incredible team as a General Assistant, working across both care and housekeeping.
Frequently Asked Questions about Barchester Appletree Grange Care Home
What types of Care is Barchester Appletree Grange Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Appletree Grange Care Home have?
There are 32 Single Rooms.
What are the Facilities & Services at Barchester Appletree Grange Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Appletree Grange Care Home to the centre of Chester le Street?
1.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Appletree Grange Care Home to verify any information. View our terms and conditions. Barchester Appletree Grange Care Home has an Enhanced Service -more info.