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Barchester Appletree Grange Care Home

Durham Road, Birtley, Chester le Street, Tyne & Wear DH3 2BH
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Staff friendly, helpful and caring. Couldn't have asked for a better place for MamAndrea R(Daughter of Resident/Service User)
Barchester Appletree Grange Care Home, Chester le Street
The excellent standards are consistent and all of the staff are very pleasanMatthew M(Husband of Resident/Service User)
Barchester Appletree Grange Care Home, Chester le Street
The food is lovely and there's always plenty of activities and regular entertainment.Christine T(Daughter of Resident/Service User)
Barchester Appletree Grange Care Home, Chester le Street

Appletree Grange is located between Newcastle and Durham, in the historic town of Chester-le-Street. The facility provides exceptional residential care and also provides first-class person-centred dementia care in a Memory Lane Community.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. The activities programme is also crafted to meet the interests and hobbies of all residents.

Along with...  

Care Provided by Barchester Appletree Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,181 - £1,350£1,250 - £1,600
Residential Dementia Care£1,179 - £1,600£1,300 - £1,650

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Appletree Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Naomi Chukwudochie (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1987
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Single Rooms with ensuite Wet Room (32)

Visiting

  • Home visiting hours is from 10am till 7pm. Meal times are protected. (9:00am, 12:30pm, 4:00pm)

Parking

  • Car park located in front of the care Home. This car park is not owned by Appletree Grange. Disable Parking available in front of Appletree Grange Care Home

Barchester Appletree Grange Care Home Reviews (81)

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9.8

Barchester Appletree Grange Care Home has a Review Score of 9.8 (9.752) out of 10, based on 29 reviews in the last 2 years. Over all time Barchester Appletree Grange Care Home has 81 reviews.

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Review from Shirley W (Daughter of Resident) published on 24 August 2026 Submitted via Website
Overall Experience

Mam is happy and content at Appletree Grange, all the staff are caring friendly and helpful. They have kept the activities going until they can recruit an activities co ordinator so the residents have had stimulation and participated in some lovely events. The home looks lovely following the refurbishment and its very clean. Mam said everyone in the the home is 5 star.

Reply from Naomi Chukwudochie, Deputy Manager at Barchester Appletree Grange Care Home

Thank you so much for the review, your review would be shared with the team. We really love supporting Mam, she is amazing.

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Review from D D (Daughter of Resident) published on 24 August 2026 Submitted via Website
Overall Experience
Very good experience. Care excellent and no complaints at all. Carer absolutely fabulous.

Management experience wonderful and caring. Food, cleanliness exceptional. Home refurbishment is out of this world and activities so so good and engaging

Reply from Naomi Chukwudochie, General Manager at Barchester Appletree Grange Care Home

Thank you so much for this review. we aim to provide very good experience to our lovely Residents and Families. Your review would be shared with the team.

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Review from P C (Friend of Resident) published on 21 August 2026 Submitted via Website
Overall Experience

I regularly visit 2 Residents at Appletree Grange as their friend and a litergucal leader and family. I would like to mention that all the staff are absolutely amazing and fantastic. They are all caring gand show amazing talents with the residents. Thenew Manager Naomi is an amazing manager, since she took over Appletree Grange, it has been amazing, residents are clean and well managed. Manager always available for a chat and smile regardless.shows empathy.

Fantastic Home, highly recomended

Reply from Naomi Chukwudochie, Deputy Manager at Barchester Appletree Grange Care Home

Thank you so much for this amazing review and thank you for always taking time to visit every week. This review would be shared with the team.

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Review from Iris P (Friend of Resident) published on 21 August 2026 Submitted via Website
Overall Experience

Appletree Grange is a Fantastic Place, the staff looks after my friend which is in here, they are always welcoming especially Tony a staff there. Thanks to the staff for always looking affer her. i would recommend to everyone

Reply from Naomi Chukwudochie, General Manager at Barchester Appletree Grange Care Home
Thank you for the fantastic review. we appreciate your regular visit and how you pay attention to details when you visit your friend and loved one.

This would be communicated to the team.

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Review from Lesley C (Daughter of Resident) published on 31 July 2026 Submitted via Website
Overall Experience

The staff are extremely caring and always do there best to keep my mam safe and entertained. My mam is always complementing the staff and thanking them for looking after her. I particularly like their open door policy and you feel welcome whenever you visit. She also enjoys all her food. The home has recently been through a renovation which is beautiful now it has been finished.

Reply from Naomi Chukwudochie, General Manager at Barchester Appletree Grange Care Home

Thank you so much for the lovely review. This would be communicated to staff so they can continue to put in their best.

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Review from M F (Niece of Resident) published on 31 July 2026 Submitted via Website
Overall Experience

My aunt has been a resident for more than three years. She is well treated particularly as she is not now mobile. The day staff are attentive but the night staff are exceptional. The management are particularly caring and go the extra mile.

Reply from Naomi Chukwudochie, General Manager at Barchester Appletree Grange Care Home

Thank you so much for this review, this would be communicated with staff and we will continue to do our best to ensure we render excellent care.

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Review from G D (Daughter-in-law of Resident) published on 20 July 2026 Submitted via Postal Card
Overall Experience

The care that my mother-in-law gets in Appletree Grange is unbelievable. The staff from top to bottom are so proffesional. They treat our family as though they are there own. The difference in my mother in law since she went in is amazing. She has put weight on, doesn't mention being ill anymore. The heat that the staff have to work in is so hard and when me as a visitor is only there a little time finds hard you never hear or see the staff moaning. Please give recognition to them all, Gail x

Reply from Naomi Chukwudochie, Deputy Manager at Barchester Appletree Grange Care Home

Thank you so much for the wonderful review. This is really appreciated. I will cascade your lovely review to the team and i am sure this would put a smile on their faces.

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Review from A N (Daughter of Resident) published on 17 July 2026 Submitted via Postal Card
Overall Experience

My mother has been a resident for 3 weeks. obviously it has been a very anxious time for all the family. We have been very happy with mums care. The staff are amazing. Nothing is a problem to any of them. Thank you for being so wonderful.

Reply from Naomi Chukwudochie, Deputy Manager at Barchester Appletree Grange Care Home
Thank you so much for taking time to complete this review. This would be shared with the team.

We are privileged to have your mum in our care.

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Review from I B (Wife of Resident) published on 15 July 2026 Submitted via Postal Card
Overall Experience

My overall experience at Appletree has been excellent I can leave my husband here and have no worries that he is well looked after and happy and that is very important to me and my family

Reply from Naomi Chukwudochie, General Manager at Barchester Appletree Grange Care Home
Thank you for the amazing review, we appreciate how involved you are with your prompt attendance to residents family meetings and Engagement with most activities at Appletree Grange.
your daily visits to Appletree Grange shows the team how invested you are to the welfare of your lovely husband.

I will pass the comment on to the team.

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Review from Dawn H (Daughter of Resident) published on 29 June 2026 Submitted via Website
Overall Experience
Everyone is very caring and friendly. The staff go out of there way to help everyone wether you are resident or family visiting.
All very well presented throughout the home.

As it has all just been refurbished everything is new and clean.

Reply from Naomi Chukwudochie, Deputy Manager at Barchester Appletree Grange Care Home

Thank you for the review. This is very much appreciated, I will ensure to let staff know about your review.

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Review from Kathryn G (Daughter of Resident) published on 21 February 2026 Submitted via Website
Overall Experience
It is my pleasure to leave a review for Appletree. It is one of the kindest places i have been to with regard to my mother.
It is extremely clean and welcoming to both residents and visitors. The staff are excellent and extremely helpful. The food is also excellent with plenty of choice.
However hard it has been to leave my mam in care, i am extremely happy that

She is cared for here where she is truly looked after.

Reply from Appletree Grange, Appletree Admin at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review from H M (Daughter-in-law of Resident) published on 10 February 2026 Submitted via Website
Overall Experience

We have had a very good experience with apple tree grange. The staff were wonderful with my mother Rita. The staff took very good care of her including the hairdresser Pauline. when she passed away in the home all the staff were very respectful overall a very positive experience.

Reply from Naomi Chukwudochie, General Manager at Barchester Appletree Grange Care Home

Thank you so much for the lovely comment. I will communicate this to staff our amazing staff and hairdresser at Appletree Grange would appreciate the feedback.

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Review from Ian G (Son of Resident) published on 26 January 2026 Submitted via Postal Card
Overall Experience

The care home was chosen for Mum based on friendliness and cleanliness. Both have been maintained throughout her stay. The staff work hard to entertain, engage and interest residents in challenging residents. The social media use makes me confident the team of carers really do try to improve the lives of residents. The food always looks appetising and well presented. The bedroom could do with a decorate but I understand this is difficult unless rooms become vacant.

Reply from Naomi Chukwudochie, Acting General Manager at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, The Home is currently in the process of redecoration and we will continue to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Elizabeth S (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card
Overall Experience
Fantastic staff, very caring and patient with all the residence.
All the rooms including the communal area are very clean, warm and comfortable.

Mum has settled in very nicely and feels safe in the care home.

Reply from Barchester, Appletree Grange at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from S W (Daughter of Resident) published on 15 January 2026 Submitted via Postal Card
Overall Experience

Excellent care, the staff treat mam with dignity, compassion and respect. The home is very clean and welcoming. Mam is happy and content. I would highly recommend it.

Reply from Barchester , Appletree Grange at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Steve C (Son-in-law of Resident) published on 2 January 2026 Submitted via Postal Card
Overall Experience

My mother-in-law has moved into this care home following a period in hospital with a broken leg. The process was 1st class, and the deputy manager was brilliant in dealing with the hospital and discharge people. 1st impressions are that this is a very well run, friendly and just what you could hope for a pleasant and homely stay. The weeks following the move have been better than hoped and all members of staff are well above the level at her last care home. You don't know what you should have until you see how well this place is run.

Reply from Barchester, Appletree Grange at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from J M (Daughter of Resident) published on 31 December 2025 Submitted via Postal Card
Overall Experience

Overall we are pleased with the care mum receives. Staff have been open to suggestions. Mum us happy and settled. I have noticed that there are small things staff do for example - making sure any facial hair is removed. Important that residents appearance is kept to a high standard.

Reply from Naomi Chukwudochie, acting General Manager at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Lesley C (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card
Overall Experience
We find the accomodation offered to my mother really good we feel that she is safe, clean and fed which she was not when living at home

The staff are welcoming attentive and have time to always include her in events and treat her with dignity of someone her age deserves

Reply from Naomi Chukwudochie, Deputy Manager at Barchester Appletree Grange Care Home
Thank you so much for your feedback, This would be communicated back to all the staff at Appletree Grange Care Home. we are glad to meet the needs of your mother. Regards

Naomi

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Review from Christine M (Daughter-in-law of Resident) published on 11 November 2025 Submitted via Postal Card
Overall Experience
My mother-in-law has very recently moved into Appletree Grange. I would like to thank the management and staff for the welcome we have all received.
It is very obvious to us that your residents needs are extremely important to you. This was also apparent in the relatives meeting which we attended with many other families.

We feel that the homely environment is going to be perfect for Mam.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team

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Review from Julie C (Daughter-in-law of Resident) published on 24 September 2025 Submitted via Postal Card
Overall Experience
Always made to feel very welcome when visiting my father-in-law.
My father-in-law has only been a resident for a short period but he is included in activities and has settled well.
Management and staff are extremely friendly and approachable and always have time for you. Nothing is too much trouble.

A safe environment, very relaxed atmosphere - residents receive the best care possible.

Reply from Ben Patterson, GM at Barchester Appletree Grange Care Home

Hi, Thank you for your time to give feedback for Appletree Grange. We are pleased to know that your father in law has settled well into the home.Thanks,Ben

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 July 2025
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (32) & Events (0)

News
  • 17 Aug 2026

    Employee of the Month! A huge congratulations to the wonderful Leigh, our well-deserved Employee of the Month! As a Care Assistant, Leigh brings warmth, compassion, and genuine dedication to everything...

  • 05 Aug 2026

    Appletree Grange came alive this July as residents welcomed their families and friends for a Summer Garden Party & BBQ! The garden was filled with sunshine, laughter, and the smell...

  • 05 Aug 2026

    Appletree Grange celebrated resident Nancy's 97th birthday in style this July, surrounded by her twin daughters and other beloved relatives who came together to mark the special occasion. The whole...

Upcoming Events

There are no upcoming events for Barchester Appletree Grange Care Home.

Awards / Recognitions (16)

Accreditations

There are no accreditations posted yet for Barchester Appletree Grange Care Home.

Meet the Team (14)

Naomi Chukwudochie
Naomi ChukwudochieJob Title:General ManagerJoined: 2022

My name is Naomi, and I am the General Manager at Appletree Grange. With extensive experience in leadership and management, I bring a strong background in both operational oversight and compassionate care delivery.

Originally trained in Information Technology, I hold a Master’s degree, a Level 3 Diploma in Nursing, a Level 4 Certificate in Leadership and Management, and a Level 5 Diploma in Leadership and Management. My IT background has significantly enhanced my effectiveness in the care sector, particularly with the implementation and utilisation of the Enable digital platform at Appletree Grange, which supports real-time, person-centred care delivery and clinical documentation.

My role is not just a professional position—it is a passion that gives me immense joy and fulfilment. Every day, I am motivated by the opportunity to make a meaningful impact in the lives of our residents, ensuring their dignity, comfort, and well-being remain at the heart of everything we do at Appletree Grange.

Marian Chinez
Marian ChinezJob Title:Deputy ManagerJoined: 2023

My name is Marian Chinez, and it is with great pride to inform you that I work as a senior care staff member at Appletree Grange. I have my NVQ Level 3, and it has been an incredibly rewarding experience. As a Deputy Manager, I love being part of a team that provides compassionate, regulated, and person-centred support to our residents.

Every smile, every laugh, and every shared moment make this role special. We create joy and meaning in our home.

Terry Odiase
Terry OdiaseJob Title:Head Of MaintenanceJoined: 2026

My name is Terry Odiase. I am the Head of Maintenance at Appletree Grange. Working here gives me the opportunity to apply my expertise to create a safe, supportive, and enabling environment for our residents and their families.

I have a strong professional background in engineering, facilities maintenance, and maintenance management. This experience enables me to deliver high standards in both planned and reactive maintenance operations.

I also have a proven track record in property development, construction, and engineering project delivery.

Karen Suthern
Karen SuthernJob Title:Senior Care StaffJoined: 2019

Hello, my name is Karen, and I am a senior carer at Appletree Grange. I started my role here in 2019. My job is extremely important to me, and I ensure that all the residents here are cared for to the highest standards, adhering to all the policies and procedures in place by Barchester Healthcare. I am qualified for a level 3 diploma in Health and social care.

This enables me to put the residents at the forefront of my mind and always make decisions in their best interests if and when required. In my role, the priority is to guarantee the highest standards of care, and I have a passion for ensuring everyone is treated as an individual, with dignity and respect. My job is more than just a job for me; Your family is our family.

Krzysztof Ostrzyzek
Krzysztof OstrzyzekJob Title:Senior Care StaffJoined: 2005

My name is Krzysztof Ostrzyzek, and I started my journey with Appletree Grange in 2005 as a care worker and then progressed to the role of a senior care staff member. I have a wealth of experience (20 years), and my Level 3 Diploma has equipped me better in my role. I am passionate about supporting residents in a safe, regulated, and nurturing environment.

I take pride in working with colleagues to deliver person-centred care that enriches residents’ lives.

Evelyn Njideka
Evelyn NjidekaJob Title:Senior Care StaffJoined: 2026

I started my career with Barchester in 2024 and then transferred to our sister home as a senior care worker, before recently transferring back to Appletree Grange in 2026. I have completed my Level 3 and am now working through my Level 4 in Adult Social Care.

My background is in legal practice, but I then picked up an interest in care. Appletree Grange is a lovely and welcoming environment.

Kiera Surthern
Kiera SurthernJob Title:Head of HousekeepingJoined: 2021

Hello, my name is Kiera. I'm the head housekeeper here at Appletree Grange. I joined the team in March 2021 and have grown in confidence since then. I always go above and beyond to ensure our home is clean and tidy for our lovely residents.

They're at the heart of everything I do, and I'm always on hand to give support and encouragement to help them maintain their independence whenever needed. I'm extremely content in my job role at Appletree and hope to have many more years here making a difference.

James Evans
James EvansJob Title:Kitchen AssistantJoined: 2014

Hi, my name is James, and I am a Kitchen Assistant at Appletree Grange. I joined the home in 2014. I love my job and spending happy times with our residents and staff.

Appletree Grange is a very happy home, and there is lots of laughter. This makes it a pleasure to come to work.

Prisca Nkwocha
Prisca NkwochaJob Title:CarerJoined: 2024

I’m Prisca Nkwocha, and I began working at Appletree Grange in 2024. I quickly discovered how fulfilling it is to provide care that improves the lives of residents. I follow all care standards and management policies to ensure safety, dignity, and respect for every individual.

Being part of the team here fills me with joy because I see firsthand the positive impact of companionship, music, and love on residents’ lives.

Joffy Alex
Joffy AlexJob Title:CarerJoined: 2022

My name is Joffy Alex. I joined the Barchester team in 2022 and then transferred to Appletree Grange in June 2024. I have developed a deep love for my role as a care staff member.

I feel privileged to provide high-quality care in line with regulatory standards, while also building meaningful connections with residents. Our home has a warm and inclusive culture, bringing smiles and laughter to our residents, staff and guests. Caring for others is not just a job for me; it is a calling.

Olianya Ndubuisi
Olianya NdubuisiJob Title:CarerJoined: 2023

I am Ollianya Ndubuisi, a dedicated care staff member at Appletree Grange. I started in 2022 as an agency staff member, became a bank staff member in 2023 and later became contracted in August 2023. I am passionate about caring for our residents, ensuring they feel valued, respected, and safe.

By adhering to policies, management guidance, and regulatory expectations, I support a culture of dignity and person-centred care. I particularly enjoy seeing residents thrive when I deliver person-centred care, which brings joy to families, residents, and the whole team.

Helen Evans
Helen EvansJob Title:Laundry Assistant

Laundry Assistant

Sandra Dixon
Sandra DixonJob Title:Laundry Assistant

Laundry Assistant

Jasmine Vasey
Jasmine VaseyJob Title:General AssistantJoined: 2026

Hello, my name is Jasmine. I started out as a volunteer at Appletree Grange, and now I am working with this incredible team as a General Assistant, working across both care and housekeeping.

Frequently Asked Questions about Barchester Appletree Grange Care Home

What types of Care is Barchester Appletree Grange Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Appletree Grange Care Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Barchester Appletree Grange Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Barchester Appletree Grange Care Home to the centre of Chester le Street?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Appletree Grange Care Home to verify any information. View our terms and conditions. Barchester Appletree Grange Care Home has an Enhanced Service -more info.