Barchester Appletree Grange Care Home

Durham Road, Birtley, Chester le Street DH3 2BH
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9.7 72 Reviews
  • Barchester Appletree Grange Care Home, Chester le Street
Appletree Grange is located between Newcastle and Durham, in the historic town of Chester-le-Street. The facility provides exceptional residential care and also provides first-class person-centred dementia care in a Memory Lane Community.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. The activities programme is also crafted to meet the interests and hobbies of all residents.

Along with accommodation for dementia and Alzheimer’s sufferers, Appletree Grange also welcomes individuals in need of temporary respite care or long-term residential care.
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Care Provided by Barchester Appletree Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1182 – £1350

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Appletree Grange Care Home to find out the exact price for your requirements.

Contact Barchester Appletree Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Appletree Grange Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Naomi Chukwudochie (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003
  • Number of floors: 2

Room Information

  • Single Rooms (32)

Barchester Appletree Grange Care Home Reviews (72)

9.7

Barchester Appletree Grange Care Home has a Review Score of 9.7 (9.676) out of 10, based on 22 reviews in the last 2 years.
Over all time Barchester Appletree Grange Care Home has 72 reviews.

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Review from Ian G (Son of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home was chosen for Mum based on friendliness and cleanliness. Both have been maintained throughout her stay. The staff work hard to entertain, engage and interest residents in challenging residents. The social media use makes me confident the team of carers really do try to improve the lives
of residents. The food always looks appetising and well presented. The bedroom could do with a decorate but I understand this is difficult unless rooms become vacant.
Reply from Naomi Chukwudochie, Acting General Manager at Barchester Appletree Grange Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, The Home is currently in the process of redecoration and we will continue to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Elizabeth S (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic staff, very caring and patient with all the residence.
All the rooms including the communal area are very clean, warm and comfortable.
Mum has settled in very nicely and feels safe in the care home.
Reply from Barchester, Appletree Grange at Barchester Appletree Grange Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from S W (Daughter of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care, the staff treat mam with dignity, compassion and respect. The home is very clean and welcoming. Mam is happy and content. I would highly recommend it.
Reply from Barchester , Appletree Grange at Barchester Appletree Grange Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Steve C (Son-in-law of Resident) published on 2 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has moved into this care home following a period in hospital with a broken leg. The process was 1st class, and the deputy manager was brilliant in dealing with the hospital and discharge people. 1st impressions are that this is a very well run, friendly and just what you could hope
for a pleasant and homely stay. The weeks following the move have been better than hoped and all members of staff are well above the level at her last care home. You don't know what you should have until you see how well this place is run.
Reply from Barchester, Appletree Grange at Barchester Appletree Grange Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from J M (Daughter of Resident) published on 31 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall we are pleased with the care mum receives. Staff have been open to suggestions. Mum us happy and settled. I have noticed that there are small things staff do for example - making sure any facial hair is removed. Important that residents appearance is kept to a high standard.
Reply from Naomi Chukwudochie, acting General Manager at Barchester Appletree Grange Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Lesley C (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We find the accomodation offered to my mother really good we feel that she is safe, clean and fed which she was not when living at home
The staff are welcoming attentive and have time to always include her in events and treat her with dignity of someone her age deserves
Reply from Naomi Chukwudochie, Deputy Manager at Barchester Appletree Grange Care HomeThank you so much for your feedback, This would be communicated back to all the staff at Appletree Grange Care Home. we are glad to meet the needs of your mother. Regards
Naomi
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Review from Christine M (Daughter-in-law of Resident) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has very recently moved into Appletree Grange. I would like to thank the management and staff for the welcome we have all received.
It is very obvious to us that your residents needs are extremely important to you. This was also apparent in the relatives meeting which we attended with
many other families.
We feel that the homely environment is going to be perfect for Mam.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Appletree Grange Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
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Review from I B (Wife of Resident) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so glad that I found Appletree Grange. The staff are so welcoming and kind and treat the residents with respect. I can't thank them enough for the way they cared for my husband when he came out of hospital after contracting sepsis he was very very ill. He has recovered well he has put on weight
and is back to his normal self.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Appletree Grange Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
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Review from Julie C (Daughter-in-law of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always made to feel very welcome when visiting my father-in-law.
My father-in-law has only been a resident for a short period but he is included in activities and has settled well.
Management and staff are extremely friendly and approachable and always have time for you. Nothing is too much trouble.
A
safe environment, very relaxed atmosphere - residents receive the best care possible.
Reply from Ben Patterson, GM at Barchester Appletree Grange Care HomeHi, Thank you for your time to give feedback for Appletree Grange. We are pleased to know that your father in law has settled well into the home.Thanks,Ben
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Review from Kathryn G (Daughter of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant environment for elderly people. Very homely. Staff and management are lovely and very helpful.
Reply from Ben Patterson, General Manager at Barchester Appletree Grange Care HomeHello, Thank you for your views on the service. I will be sure to pass these onto the wider team here at Appletree Grange.
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Review from Jennifer B (Friend of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff were friendly and professional. My friend was difficult to deal with but they handled her very well. I was very happy with her care.
Reply from Ben Patterson, General Manager at Barchester Appletree Grange Care HomeHi, Thank you, I will be sure to pass your kind words onto the wider team here at Appletree Grange.
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Review from Pauline L (Wife of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am writing this on behalf of my husband, who has dementia, and I am his wife and carer. I booked my husband for respite care at Appletree Grange while I was in hospital. This was his second visit. I cannot fault the manager & staff at Appletree who went out of their way to welcome my husband and make
him feel comfortable. He wasn't settling very well, and the staff showed care and compassion for which I was very grateful. I asked him if he liked the home, and he said the staff and food were lovely, but he didn't like his bed.
Reply from Ben Patterson, General Manager at Barchester Appletree Grange Care HomeHi, Thank you for your feedback, we appreciate the time you took to write the review and strive for excellence here at Appletree Grange. We are glad you husband enjoyed his respite stay here at Appletree Grange. Thank You
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Review from Diane B (Daughter of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to start by saying the staff are amazing with the very challenging job they do every day. The home has a new manager who is doing a very good job. The home is being refurbished which was in great need. The staff keep me informed of things I need to no about my mams care and her needs. They
do lots of activities with the clients fun stuff on top of everything else they do.


Thank you to everyone at Appletree for all you do

Reply from Ben Patterson, General Manager at Barchester Appletree Grange Care HomeHi, Thank you for your feedback. We thrive to make the best possible living experience for residents who are living here at Appletree Grange.Thanks
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Review from H M (Daughter-in-law of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff very good and really happy. My mother in law settled well due to kindness of the staff. Food lovely. Drinks always on the go.
Reply from Ben Patterson, General Manager at Barchester Appletree Grange Care HomeHi,Thank you for your review, we are glad that your Mother- in - law has settled in well here at Appletree Grange.
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Review from Michael T (Son of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stayed with my dad until an ambulance arrived at 12 at night. As I live in London I can't explain how great full I was knowing dad wasn't on his own
I really appreciated there care and understanding to the situation
Reply from Jane Longstaff, On behalf of Appletree Grange at Barchester Appletree Grange Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from A B (Wife of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the few months my husband has been in care, I found the staff very caring, that includes all staff from Management to Domestics. All my husband's needs have been taken care of and privicy and dignity has been shown to him. I would recommend Appletree Grange to anyone who may need care.
Reply from Jane Longstaff, On behalf of Appletree Grange at Barchester Appletree Grange Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from C R (Son of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home was very quick to respond to my inquiry for respite care admission. They made the necessary arrangements with the hospital before discharge. That took a weight off my shoulders during an acutely difficult period. On admission to the care home, my relative was assessed for risk of falls
and appropriate measures were quickly put in place. I have observed that there is a very good ratio of staff to clients. There are weekly GP visits. The management is quick to respond to queries from clients' next of kin. I have had no cause to make a complaint about this establishment in the six weeks that I have been dealing with it. I think that it is a very good care home.
Reply from Ben Patterson, General Manager at Barchester Appletree Grange Care HomeHello, thank you for your feedback. We are really pleased to hear such positive feedback and that your family member is happy and content here at Appletree Grange.
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Review from J S (Daughter of Resident) published on 3 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Barchester Appletree Grange Care Home since February 2024. The staff in the care home are fabulous! My mum is happy and looked after with the utmost care and dignity. There are lots of activities for the residents to enhance their day and ensure they feel valued. I must
mention the new manager who joined in October 2024. He is fantastic and has introduced new initiatives and ideas all of which have further improved the home. Well done!
Reply from Ben Patterson, General Manager at Barchester Appletree Grange Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Harry H (Husband of Resident) published on 8 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise too highly what I think of the care, the staff and the food that my wife gets since she came into Barchester Appletree Grange Care Home about one month ago.
Reply from Jane Longstaff, On behalf of Appletree Grange at Barchester Appletree Grange Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from M D (Friend of Resident) published on 6 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a friend of the service user, I can only comment on a limited number of categories. I have found the staff to be welcoming, friendly, and helpful. The home is clean and well cared for, with renovations currently ongoing. The residents are well presented in clean clothes with attention to personal
care, for example, hair and cleanliness.
Reply from Jane Longstaff, On behalf of Appletree Grange at Barchester Appletree Grange Care HomeThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Current Review Score: 9.7 (9.676)

Overview of Review Score

The Review Score of 9.7 (9.676) out of 10 for Barchester Appletree Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.676 for Barchester Appletree Grange Care Home is calculated as follows: ( (183 Excellents x 5) + (59 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 253 Ratings = 4.676
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Appletree Grange Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jul 2025

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (9)

Naomi

Naomi Chukwudochie

Job Title: General Manager Joined: 2022

My name is Naomi, and I am General Manager, formerly Deputy Manager at Appletree Grange. With extensive experience in leadership and management, I bring a strong background in both operational oversight and compassionate care delivery.


Originally trained in Information Technology, I hold a Master’s degree, a Level 3 Diploma in Nursing, a Level 4 Certificate in Leadership and Management, and a Level 5 Diploma in Leadership and Management. My IT background has significantly enhanced my effectiveness in the care sector, particularly with the implementation and utilisation of the Enable digital platform at Appletree Grange, which supports real-time, person-centred care delivery and clinical documentation.


My role as acting Manager is not just a professional position—it is a passion that gives me immense joy and fulfilment. Every day, I am motivated by the opportunity to make a meaningful impact in the lives of our residents, ensuring their dignity, comfort, and well-being remain at the heart of everything we do at Appletree Grange.

Emma

Emma Upshall

Job Title: Home Administrator Joined: 2025

Hi, my name is Emma, and I am the Home Administrator here at Appletree Grange!


I have a strong background in adult social care, and after over 10 years in the sector, I am committed to delivering compassionate, person-centred care that upholds the dignity and independence of every individual. I have worked in various care settings, from small residential homes to large-scale facilities, with a particular focus on supporting friends, relatives and friends

David

David Scott

Job Title: Head Chef

Hi, my name is David, and I am the Head Chef here at Appletree Grange. I bring a wealth of experience and knowledge to the home and have worked in the hospitality sector since I was 17 years old. I have previously cooked in hotels, restaurants, and in the army. Cooking is a passion of mine, and I love seeing our lovely residents enjoying their meals. Here at Appletree Grange, we provide a wonderful choice of delicious and wholesome dishes. The food and the dining experience at Appletree Grange are recognised as an integral part of the lifestyle here at the home, and I am responsible for managing the catering team, ensuring they provide a quality catering service to all our residents, guests and visitors.

Marian

Marian Chinez

Job Title: Senior Care Assistant Joined: 2023

My name is Marian Chinez, and it is with great pride to inform you that I work as a senior care staff member at Appletree Grange. I have my NVQ Level 3, and it has been an incredibly rewarding experience. As a senior care staff member, I love being part of a team that provides compassionate, regulated, and person-centred support to our residents.


Every smile, every laugh, and every shared moment make this role special. We create joy and meaning in our home.

Krzysztof

Krzysztof Ostrzyzek

Job Title: Senior Care Staff Joined: 2005

My name is Krzysztof Ostrzyzek, and I started my journey with Appletree Grange in 2005 as a care worker and then progressed to the role of a senior care staff member. I have a wealth of experience (20 years), and my Level 3 Diploma has equipped me better in my role. I am passionate about supporting residents in a safe, regulated, and nurturing environment.


I take pride in working with colleagues to deliver person-centred care that enriches residents’ lives.

Amy

Amy Hind

Job Title: Activities Coordinator Joined: 2026

Hi, I am Amy, and I bring a wealth of experience in organising engaging and meaningful activities, and I am passionate about ensuring our residents’ life enrichment is truly person-centred. Her enthusiasm and commitment will play a key role in enhancing the well-being and happiness of our residents

Leigh

Leigh Cameron

Job Title: Carer Joined: 2022

Hi, I’m Leigh, I joined Appletree in September 2022 as a Care Assistant and I enjoy getting to know our residents, it’s a lovely environment for them and I love working here and hope to be here for many years to come. I love working as part of a team in delivering quality care and lifestyle for our residents - it feels like an extended family.

James

James Evans

Job Title: Kitchen Assistant Joined: 2014

Hi, my name is James, and I am a Kitchen Assistant at Appletree Grange. I joined the home in 2014. I love my job and spending happy times with our residents and staff.


Appletree Grange is a very happy home, and there is lots of laughter. This makes it a pleasure to come to work.

Prisca

Prisca Nkwocha

Job Title: Care Assistant Joined: 2024

I’m Prisca Nkwocha, and I began working at Appletree Grange in 2024. I quickly discovered how fulfilling it is to provide care that improves the lives of residents. I follow all care standards and management policies to ensure safety, dignity, and respect for every individual.


Being part of the team here fills me with joy because I see firsthand the positive impact of companionship, music, and love on residents’ lives.

Frequently Asked Questions about Barchester Appletree Grange Care Home

What types of Care is Barchester Appletree Grange Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Appletree Grange Care Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Barchester Appletree Grange Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Appletree Grange Care Home to the centre of Chester le Street?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Appletree Grange Care Home to verify any information. View our terms and conditions. Barchester Appletree Grange Care Home has an Enhanced Service - more info.