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Barchester Appletree Grange Care Home

Durham Road, Birtley, Chester le Street, Tyne & Wear DH3 2BH
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Staff friendly, helpful and caring. Couldn't have asked for a better place for MamAndrea R(Daughter of Resident/Service User)
Barchester Appletree Grange Care Home, Chester le Street
The excellent standards are consistent and all of the staff are very pleasanMatthew M(Husband of Resident/Service User)
Barchester Appletree Grange Care Home, Chester le Street
The food is lovely and there's always plenty of activities and regular entertainment.Christine T(Daughter of Resident/Service User)
Barchester Appletree Grange Care Home, Chester le Street

Appletree Grange is located between Newcastle and Durham, in the historic town of Chester-le-Street. The facility provides exceptional residential care and also provides first-class person-centred dementia care in a Memory Lane Community.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. The activities programme is also crafted to meet the interests and hobbies of all residents.

Along with...  

Care Provided by Barchester Appletree Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,181 - £1,350£1,250 - £1,600
Residential Dementia Care£1,179 - £1,600£1,300 - £1,650

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Appletree Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Naomi Chukwudochie (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1987
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Single Rooms with ensuite Wet Room (32)

Visiting

  • Home visiting hours is from 10am till 7pm. Meal times are protected. (9:00am, 12:30pm, 4:00pm)

Parking

  • Car park located in front of the care Home. This car park is not owned by Appletree Grange. Disable Parking available in front of Appletree Grange Care Home

Barchester Appletree Grange Care Home Reviews (81)

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9.8

Barchester Appletree Grange Care Home has a Review Score of 9.8 (9.752) out of 10, based on 29 reviews in the last 2 years. Over all time Barchester Appletree Grange Care Home has 81 reviews.

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Review from Jennifer B (Friend of Resident) published on 23 July 2025 Submitted via Postal Card
Overall Experience

All of the staff were friendly and professional. My friend was difficult to deal with but they handled her very well. I was very happy with her care.

Reply from Ben Patterson, General Manager at Barchester Appletree Grange Care Home

Hi, Thank you, I will be sure to pass your kind words onto the wider team here at Appletree Grange.

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Review from Pauline L (Wife of Resident) published on 27 May 2025 Submitted via Postal Card
Overall Experience

I am writing this on behalf of my husband, who has dementia, and I am his wife and carer. I booked my husband for respite care at Appletree Grange while I was in hospital. This was his second visit. I cannot fault the manager & staff at Appletree who went out of their way to welcome my husband and make him feel comfortable. He wasn't settling very well, and the staff showed care and compassion for which I was very grateful. I asked him if he liked the home, and he said the staff and food were lovely, but he didn't like his bed.

Reply from Ben Patterson, General Manager at Barchester Appletree Grange Care Home

Hi, Thank you for your feedback, we appreciate the time you took to write the review and strive for excellence here at Appletree Grange. We are glad you husband enjoyed his respite stay here at Appletree Grange. Thank You

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Review from Diane B (Daughter of Resident) published on 27 May 2025 Submitted via Website
Overall Experience

I would like to start by saying the staff are amazing with the very challenging job they do every day. The home has a new manager who is doing a very good job. The home is being refurbished which was in great need. The staff keep me informed of things I need to no about my mams care and her needs. They do lots of activities with the clients fun stuff on top of everything else they do.

Thank you to everyone at Appletree for all you do

Reply from Ben Patterson, General Manager at Barchester Appletree Grange Care Home

Hi, Thank you for your feedback. We thrive to make the best possible living experience for residents who are living here at Appletree Grange.Thanks

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Review from Michael T (Son of Resident) published on 12 March 2025 Submitted via Website
Overall Experience
Stayed with my dad until an ambulance arrived at 12 at night. As I live in London I can't explain how great full I was knowing dad wasn't on his own

I really appreciated there care and understanding to the situation

Reply from Jane Longstaff, On behalf of Appletree Grange at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from A B (Wife of Resident) published on 12 March 2025 Submitted via Postal Card
Overall Experience

In the few months my husband has been in care, I found the staff very caring, that includes all staff from Management to Domestics. All my husband's needs have been taken care of and privicy and dignity has been shown to him. I would recommend Appletree Grange to anyone who may need care.

Reply from Jane Longstaff, On behalf of Appletree Grange at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from C R (Son of Resident) published on 28 January 2025 Submitted via Website
Overall Experience

The care home was very quick to respond to my inquiry for respite care admission. They made the necessary arrangements with the hospital before discharge. That took a weight off my shoulders during an acutely difficult period. On admission to the care home, my relative was assessed for risk of falls and appropriate measures were quickly put in place. I have observed that there is a very good ratio of staff to clients. There are weekly GP visits. The management is quick to respond to queries from clients' next of kin. I have had no cause to make a complaint about this establishment in the six weeks that I have been dealing with it. I think that it is a very good care home.

Reply from Ben Patterson, General Manager at Barchester Appletree Grange Care Home

Hello, thank you for your feedback. We are really pleased to hear such positive feedback and that your family member is happy and content here at Appletree Grange.

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Review from J S (Daughter of Resident) published on 3 December 2024 Submitted via Website
Overall Experience

My mum has been a resident of Barchester Appletree Grange Care Home since February 2024. The staff in the care home are fabulous! My mum is happy and looked after with the utmost care and dignity. There are lots of activities for the residents to enhance their day and ensure they feel valued. I must mention the new manager who joined in October 2024. He is fantastic and has introduced new initiatives and ideas all of which have further improved the home. Well done!

Reply from Ben Patterson, General Manager at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Harry H (Husband of Resident) published on 8 October 2024 Submitted via Postal Card
Overall Experience

I cannot praise too highly what I think of the care, the staff and the food that my wife gets since she came into Barchester Appletree Grange Care Home about one month ago.

Reply from Jane Longstaff, On behalf of Appletree Grange at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from M D (Friend of Resident) published on 6 September 2024 Submitted via Postal Card
Overall Experience

As a friend of the service user, I can only comment on a limited number of categories. I have found the staff to be welcoming, friendly, and helpful. The home is clean and well cared for, with renovations currently ongoing. The residents are well presented in clean clothes with attention to personal care, for example, hair and cleanliness.

Reply from Jane Longstaff, On behalf of Appletree Grange at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from P C (Son of Resident) published on 23 August 2024 Submitted via Postal Card
Overall Experience
Since my mother came to Barchester Appletree Grange Care Home, I have been more than happy with the care from the staff. They always keep me updated with mUm's care plan and her well-being.
Manager and staff are always busy with the residents, making sure they are well looked after.

Nice to see that all areas are getting refurbished.

Reply from Jane Longstaff, On behalf of Appletree Grange at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Christine C (Daughter-in-law of Resident) published on 22 August 2024 Submitted via Postal Card
Overall Experience

From the moment my mother-in-law came to this home, I felt as if she was totally cared for, the manager and now they have a temporary manager and all staff are fabulous. The home is currently getting redecorated to a very high standard and there are daytime activities which help their days being entertained. I can't stress enough about the fantastic staff.

Reply from Jane Longstaff, On behalf of Appletree Grange at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from T H (Son of Resident) published on 18 December 2023 Submitted via Postal Card
Overall Experience
Clean, tidy rooms.
Friendly, efficient staff.

Mother receives the care and attention she needs.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from A G (Relative of Resident) published on 12 December 2023 Submitted via Website
Overall Experience
My parent receives excellent care from staff. Manager and carers are friendly and welcoming any time of day or night. Activities were amazing, but have dwindled off recently, hopefully, this will pick up again soon. I definitely recommend Appletree Grange to potential new residents and families.

However, the home is let down by Barchester and needs an upgrade inside and out. The building is unappealing and doesn't do justice to the wonderful staff inside. Rooms are shabby and need painting, curtains and bedspreads are dull and dingy, drawers, wardrobes are old and need replacing with furniture fit for purpose. Barchester claims they have invested in refurbishments since 2015, but it appears Appletree has been overlooked; maybe the refurbishments are focused on the bigger, more lucrative homes. Thanks to the dedicated staff my parent is happy, safe and content and because of dementia unaware of their surroundings, but families are aware. It saddens me that loved ones and staff seem to have been forgotten by the owners.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Appletree Grange Care Home

Thank you for taking the time to write a review for Appletree Grange and for your very kind words about our staff. It is a testament to the hard work and dedication of our team and to the quality standard that we expect within every Barchester home, your feedback will be shared with all our team...  

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Review from D G (Son of Resident) published on 15 May 2023 Submitted via Postal Card
Overall Experience

Appletree Grange staff made my dad's stay at the care home a contented one they treated him with care, dignity and most importantly made him happy. Unfortunately, my dad died on the 14th of April 2023 but only the Friday before his death he was dancing with the carers as they had a singer performing. We will always be grateful to the manager and her team for looking after him.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from S M (Daughter of Resident) published on 21 March 2023 Submitted via Postal Card
Overall Experience

This review is related to the end-of-life care our mother received. The professional support from four particular members of staff and others was outstanding. Their commitment to our mother's comfort, dignity, medical, spiritual and social needs was outstanding. She died peacefully, pain-free and in comfort. In addition, the support to the family was compassionate, kind and caring. This is professional residential care at its best. Thank you.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Appletree Grange Care Home

Condolences to you and the family at this time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from J T (Son of Resident) published on 23 February 2023 Submitted via Postal Card
Overall Experience

The staff and home are very good.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Treated with Dignity
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Review from Charlotte L (Granddaughter of Resident) published on 22 February 2023 Submitted via Postal Card
Overall Experience

Always friendly, and Granny is always very happy.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Treated with Dignity
Food & Drink
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Review from Danielle L (Daughter of Resident) published on 22 February 2023 Submitted via Postal Card
Overall Experience

Always a pleasure to visit Mum in the home. She is always allowed to choose her clothes, what she wants to do and her carers. The manager is always happy to answer any questions and is always reassuring in all my questions. Always feels comfortable coming to talk.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Value for Money
Review from E R (Daughter of Resident) published on 6 February 2023 Submitted via Postal Card
Overall Experience

Our mum has been at Appletree for 2 years in February and has been very well cared for and happy. The staff are all wonderful and do a fantastic job and are very hard working, but I feel there is a need for more staff to refill permanent jobs of people who have left of late, hopefully, it will improve very soon! Activities have been non-existent of late but things are on the up with wonderful new activities lady with good ideas, doing a fab job. The home could do with a total refurb inside and out, hope it happens very soon, spending some money would make a huge difference.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Appletree Grange Care Home

Thank you for taking the time to write a review for Appletree Grange and for your very kind words about our staff. It is a testament to the hard work and dedication of our team and to the quality standard that we expect within every Barchester home, your feedback will be shared with all our team...  

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Care / Support
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Treated with Dignity
Food & Drink
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Review from Marjorie F (Niece of Resident) published on 27 January 2023 Submitted via Postal Card
Overall Experience

With regret, I have had to place my aunt in a care home but it became necessary for her increasing needs and safety. Appletree Grange is close by and was recommended by a friend. I have had experience with other care homes and can say that Appletree Grange is the best because of the care I see given to all residents, the staff are amazing. I have been into smarter homes but it is all about how hard staff try to make residents' lives as comfortable as possible. I would recommend this care home to others.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 July 2025
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (32) & Events (0)

News
  • 17 Aug 2026

    Employee of the Month! A huge congratulations to the wonderful Leigh, our well-deserved Employee of the Month! As a Care Assistant, Leigh brings warmth, compassion, and genuine dedication to everything...

  • 05 Aug 2026

    Appletree Grange came alive this July as residents welcomed their families and friends for a Summer Garden Party & BBQ! The garden was filled with sunshine, laughter, and the smell...

  • 05 Aug 2026

    Appletree Grange celebrated resident Nancy's 97th birthday in style this July, surrounded by her twin daughters and other beloved relatives who came together to mark the special occasion. The whole...

Upcoming Events

There are no upcoming events for Barchester Appletree Grange Care Home.

Awards / Recognitions (16)

Accreditations

There are no accreditations posted yet for Barchester Appletree Grange Care Home.

Meet the Team (14)

Naomi Chukwudochie
Naomi ChukwudochieJob Title:General ManagerJoined: 2022

My name is Naomi, and I am the General Manager at Appletree Grange. With extensive experience in leadership and management, I bring a strong background in both operational oversight and compassionate care delivery.

Originally trained in Information Technology, I hold a Master’s degree, a Level 3 Diploma in Nursing, a Level 4 Certificate in Leadership and Management, and a Level 5 Diploma in Leadership and Management. My IT background has significantly enhanced my effectiveness in the care sector, particularly with the implementation and utilisation of the Enable digital platform at Appletree Grange, which supports real-time, person-centred care delivery and clinical documentation.

My role is not just a professional position—it is a passion that gives me immense joy and fulfilment. Every day, I am motivated by the opportunity to make a meaningful impact in the lives of our residents, ensuring their dignity, comfort, and well-being remain at the heart of everything we do at Appletree Grange.

Marian Chinez
Marian ChinezJob Title:Deputy ManagerJoined: 2023

My name is Marian Chinez, and it is with great pride to inform you that I work as a senior care staff member at Appletree Grange. I have my NVQ Level 3, and it has been an incredibly rewarding experience. As a Deputy Manager, I love being part of a team that provides compassionate, regulated, and person-centred support to our residents.

Every smile, every laugh, and every shared moment make this role special. We create joy and meaning in our home.

Terry Odiase
Terry OdiaseJob Title:Head Of MaintenanceJoined: 2026

My name is Terry Odiase. I am the Head of Maintenance at Appletree Grange. Working here gives me the opportunity to apply my expertise to create a safe, supportive, and enabling environment for our residents and their families.

I have a strong professional background in engineering, facilities maintenance, and maintenance management. This experience enables me to deliver high standards in both planned and reactive maintenance operations.

I also have a proven track record in property development, construction, and engineering project delivery.

Karen Suthern
Karen SuthernJob Title:Senior Care StaffJoined: 2019

Hello, my name is Karen, and I am a senior carer at Appletree Grange. I started my role here in 2019. My job is extremely important to me, and I ensure that all the residents here are cared for to the highest standards, adhering to all the policies and procedures in place by Barchester Healthcare. I am qualified for a level 3 diploma in Health and social care.

This enables me to put the residents at the forefront of my mind and always make decisions in their best interests if and when required. In my role, the priority is to guarantee the highest standards of care, and I have a passion for ensuring everyone is treated as an individual, with dignity and respect. My job is more than just a job for me; Your family is our family.

Krzysztof Ostrzyzek
Krzysztof OstrzyzekJob Title:Senior Care StaffJoined: 2005

My name is Krzysztof Ostrzyzek, and I started my journey with Appletree Grange in 2005 as a care worker and then progressed to the role of a senior care staff member. I have a wealth of experience (20 years), and my Level 3 Diploma has equipped me better in my role. I am passionate about supporting residents in a safe, regulated, and nurturing environment.

I take pride in working with colleagues to deliver person-centred care that enriches residents’ lives.

Evelyn Njideka
Evelyn NjidekaJob Title:Senior Care StaffJoined: 2026

I started my career with Barchester in 2024 and then transferred to our sister home as a senior care worker, before recently transferring back to Appletree Grange in 2026. I have completed my Level 3 and am now working through my Level 4 in Adult Social Care.

My background is in legal practice, but I then picked up an interest in care. Appletree Grange is a lovely and welcoming environment.

Kiera Surthern
Kiera SurthernJob Title:Head of HousekeepingJoined: 2021

Hello, my name is Kiera. I'm the head housekeeper here at Appletree Grange. I joined the team in March 2021 and have grown in confidence since then. I always go above and beyond to ensure our home is clean and tidy for our lovely residents.

They're at the heart of everything I do, and I'm always on hand to give support and encouragement to help them maintain their independence whenever needed. I'm extremely content in my job role at Appletree and hope to have many more years here making a difference.

James Evans
James EvansJob Title:Kitchen AssistantJoined: 2014

Hi, my name is James, and I am a Kitchen Assistant at Appletree Grange. I joined the home in 2014. I love my job and spending happy times with our residents and staff.

Appletree Grange is a very happy home, and there is lots of laughter. This makes it a pleasure to come to work.

Prisca Nkwocha
Prisca NkwochaJob Title:CarerJoined: 2024

I’m Prisca Nkwocha, and I began working at Appletree Grange in 2024. I quickly discovered how fulfilling it is to provide care that improves the lives of residents. I follow all care standards and management policies to ensure safety, dignity, and respect for every individual.

Being part of the team here fills me with joy because I see firsthand the positive impact of companionship, music, and love on residents’ lives.

Joffy Alex
Joffy AlexJob Title:CarerJoined: 2022

My name is Joffy Alex. I joined the Barchester team in 2022 and then transferred to Appletree Grange in June 2024. I have developed a deep love for my role as a care staff member.

I feel privileged to provide high-quality care in line with regulatory standards, while also building meaningful connections with residents. Our home has a warm and inclusive culture, bringing smiles and laughter to our residents, staff and guests. Caring for others is not just a job for me; it is a calling.

Olianya Ndubuisi
Olianya NdubuisiJob Title:CarerJoined: 2023

I am Ollianya Ndubuisi, a dedicated care staff member at Appletree Grange. I started in 2022 as an agency staff member, became a bank staff member in 2023 and later became contracted in August 2023. I am passionate about caring for our residents, ensuring they feel valued, respected, and safe.

By adhering to policies, management guidance, and regulatory expectations, I support a culture of dignity and person-centred care. I particularly enjoy seeing residents thrive when I deliver person-centred care, which brings joy to families, residents, and the whole team.

Helen Evans
Helen EvansJob Title:Laundry Assistant

Laundry Assistant

Sandra Dixon
Sandra DixonJob Title:Laundry Assistant

Laundry Assistant

Jasmine Vasey
Jasmine VaseyJob Title:General AssistantJoined: 2026

Hello, my name is Jasmine. I started out as a volunteer at Appletree Grange, and now I am working with this incredible team as a General Assistant, working across both care and housekeeping.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Appletree Grange Care Home to verify any information. View our terms and conditions. Barchester Appletree Grange Care Home has an Enhanced Service -more info.