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Barchester Appletree Grange Care Home

Durham Road, Birtley, Chester le Street, Tyne & Wear DH3 2BH
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Staff friendly, helpful and caring. Couldn't have asked for a better place for MamAndrea R(Daughter of Resident/Service User)
Barchester Appletree Grange Care Home, Chester le Street
The excellent standards are consistent and all of the staff are very pleasanMatthew M(Husband of Resident/Service User)
Barchester Appletree Grange Care Home, Chester le Street
The food is lovely and there's always plenty of activities and regular entertainment.Christine T(Daughter of Resident/Service User)
Barchester Appletree Grange Care Home, Chester le Street

Appletree Grange is located between Newcastle and Durham, in the historic town of Chester-le-Street. The facility provides exceptional residential care and also provides first-class person-centred dementia care in a Memory Lane Community.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. The activities programme is also crafted to meet the interests and hobbies of all residents.

Along with...  

Care Provided by Barchester Appletree Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,181 - £1,350£1,250 - £1,600
Residential Dementia Care£1,179 - £1,600£1,300 - £1,650

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Appletree Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Naomi Chukwudochie (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1987
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Single Rooms with ensuite Wet Room (32)

Visiting

  • Home visiting hours is from 10am till 7pm. Meal times are protected. (9:00am, 12:30pm, 4:00pm)

Parking

  • Car park located in front of the care Home. This car park is not owned by Appletree Grange. Disable Parking available in front of Appletree Grange Care Home

Barchester Appletree Grange Care Home Reviews (81)

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9.8

Barchester Appletree Grange Care Home has a Review Score of 9.8 (9.752) out of 10, based on 29 reviews in the last 2 years. Over all time Barchester Appletree Grange Care Home has 81 reviews.

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Review from K G (Daughter of Resident) published on 23 January 2023 Submitted via Website
Overall Experience
Generally happy with the care she has been given and she has never complained about anything I live near the home and visit often.

One issue is the lack of parking facilities and we have to often park at the nearby garden centre.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from J A (Power of Attorney of Resident) published on 30 August 2022 Submitted via Postal Card
Overall Experience

The manager/deputy are a credit to your company. Excellent staff, attentive, caring, efficient and knowledgable. The rooms are shabby and require painting badly. Bedspreads are worn and dated, the furniture is old, drawers stiff, wardrobe doors stick, cabinets chipped. Tv's no signal and no remotes. The place is let down by the communal area, chairs have seen better days and need better covers on. Table for coffees needs to be more stable. The home itself is ready for an upgrade to reflect the staff and their dedication and excellent service they provide.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Appletree Grange Care Home

Thank you for taking the time to write a review for Appletree Grange and for your very kind words about our staff. It is a testament to the hard work and dedication of our team and to the quality standard that we expect within every Barchester home, your feedback will be shared with all our team...  

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Review from G R (Wife of Resident) published on 21 July 2022 Submitted via Postal Card
Overall Experience

After a tough start, the resident has settled down really well. The resident wouldn't have gotten the excellent medical attention that has been received here. Seems happy with meals.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from H W (Granddaughter of Resident) published on 21 July 2022 Submitted via Postal Card
Overall Experience

Staff are very friendly and kind and offer much support and care to residents. Rooms are tidy and well kept - very cosy. Management is outstanding and made it very easy to communicate with family members and is very compassionate. All meals are given to residents at a very high standard with different options. Would highly recommend the home.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Sharon W (Daughter of Resident) published on 21 July 2022 Submitted via Postal Card
Overall Experience

The care Mam has received has been superb. Especially during the whole pandemic. The staff are kind, loving and caring and always treat Mam with the utmost respect. The manager has gone above and beyond with her help and support, which has been so comforting to my family in Australia. I know Mam is in the best hands possible, and I am very grateful to all the staff who make this possible.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Appletree Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from M L (Wife of Resident) published on 8 March 2022 Submitted via Postal Card
Overall Experience

I am so glad I was able to get my husband into Appletree Grange. It satisfied all of my needs for him and everyone is friendly.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Appletree Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from K P (Daughter of Resident) published on 17 January 2022 Submitted via Postal Card
Overall Experience

Although we got off to a shaky start when mum entered the home about 18 months ago, I guess mainly around mum leaving her much loved family home and all of us getting used to new people and a new regime in our lives. To see her now settled and comfortable and cared for is a testimony to the staff here. From the new manager, administration and carers a huge thank you from the bottom of my heart. You have and are making a difference. Keep doing what you are doing, you're fab!

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Appletree Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from L W (Daughter of Resident) published on 6 June 2021 Submitted via Postal Card
Overall Experience

Lovely friendly staff. A pleasure to visit and absolutely nipping clean.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Appletree Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Dacid M (Son of Resident) published on 6 June 2021 Submitted via Postal Card
Overall Experience

My mother has been in Barchester Appletree Grange for eighteen months and after initially not settling down has settled in really well, taking part in activities and enjoying the entertainment up until Covid restricted admission to the home. I have no problem recommending Appletree Grange and their staff.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Appletree Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Carol G (Niece of Resident) published on 10 May 2021 Submitted via Postal Card
Overall Experience

The outside and entrance area of Appletree Grange is let down so badly it belies the wonderful standard of care inside the home. Visiting relatives every 2 weeks we are inevitably faced firstly with a skip which may be empty, filling or overflowing but seems to be always there. The planters at the front doors are uncared for and empty of nice plants or flowers, better not to be there at all. To the right, there is a bunker the wooden gates in an awful condition which does little to disguise the large bins outside, in fact, all the fencing is in need of a good repair and facelift. To get to see our relatives we had to squeeze through between more huge bins into the garden area which is frankly disgraceful, plastic and rubbish in corners under shrubs, wonky stepping stones to get across the grass (6sq ft), dilapidated garden furniture stacked up, a raised bed made of rotting sleepers filled mostly with weeds and faded plastic novelties degenerating on the back fence. This is the outlook residents have from their conservatory and it is utterly depressing. A rethink and action desperately needed soon.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Appletree Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. I will pass on your feedback to the team.

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Review from John G (Nephew of Resident) published on 6 January 2021 Submitted via Postal Card
Overall Experience
My aunt and uncle are both extremely elderly and frail and their move to Appletree Grange has proved successful in many ways. They have actually made friends and have acquired a healthy appetite!!!

They also find the staff friendly and very caring, which to them is so important.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Appletree Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from A M (Great-Nephew of Resident) published on 21 September 2020 Submitted via Postal Card
Overall Experience

My family and I are grateful to all the staff at Appletree Grange, they are wonderful and caring people. The manager is first-rate, both in the way she encourages her staff and the way in which she engages with the residents' relatives, an especially important task since the outbreak of the COVID-19 pandemic. Also, special thanks to the activities organiser. My Aunt is very fond of her and says that she goes above and beyond her duties. It was my aunt's decision to move into residential care, she chose Appletree Grange and we are so glad she did.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Appletree Grange Care Home

Thank you for your review and we are delighted to hear how your Aunt enjoys our life enrichment programme. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Patricia F (Wife of Resident) published on 19 February 2020 Submitted via Postal Card
Overall Experience

My husband is a resident as he has mixed dementia and is unable to be cared for at home. Being cared for at Appletree Grange is the next best thing to be looked after at home. There is a lovely 'family' atmosphere, the staff are as concerned about the family of the residents as they are about their patients. I am regularly invited to share a meal with my husband.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Appletree Grange Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Joanne (Granddaughter of Resident) published on 16 September 2019 Submitted via Website
Overall Experience
After viewing several homes in the area we knew as soon as we walked through the doors of Appletree Grange that this was perfect for Gran's new home. We were welcomed by extremely friendly and professional staff and were made to feel at home. All staff went out of their way to answer our questions and they asked Gran if she wanted to join in with the activity session, which was Bingo.

The home was spotless and had a lovely fresh smell, which is something many homes lack. Gran settled in well and loves her new home. The manager went out of her way to make Gran comfortable and took time out of her busy day to sit and chat with us for a while. Perfect choice and I would highly recommend.

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Review from Pat M (Daughter of Resident) published on 2 July 2019 Submitted via Website
Overall Experience

My dad was a resident at Appletree Grange, Birtley for just over two years. During this time my husband and I both felt that he was cared for in the best way possible. The Home is spotless with no smell at all. He was treated as an individual and staff and management could not have been more supportive to my husband and me throughout this time. The range of activities and entertainment was excellent and stimulating. My dad loved to join in the singing and represented the Home in the Gateshead dementia choir and sang at The Sage. The food was freshly prepared with plenty of choice. When we were told he needed nursing care and that Appletree Grange could no longer meet his needs, we were all saddened that he needed to move on. Management were extremely helpful in assisting with this transition. I would not hesitate in recommending Appletree Grange to family and friends.

Reply from Sharon Stewart, General Manager at Barchester Appletree Grange Care Home

Thank you so much for your kind words.

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Review from Andrea R (Daughter of Resident) published on 13 June 2019 Submitted via Postal Card
Overall Experience
Mam has been in care since January 2018. Appletree has a welcoming, caring atmosphere - managers door always open and available to discuss anything - positive or negative.
Mam always clean and tidy and most importantly happy.

Staff friendly, helpful and caring. Couldn't have asked for a better place for Mam.

Reply from Sharon Stewart, General Manager at Barchester Appletree Grange Care Home

Thank You for your lovely review it is most appreciated.

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Review from Catherine (Daughter of Resident) published on 23 January 2019 Submitted via Website
Overall Experience

My Mum went to Appletree Grange for respite care and stayed there almost 4 weeks over the Christmas and New Year period. Our family were very happy with the care she received, in particular, that any requests we made were speedily dealt with. Mum enjoyed the food, there were a large number of activities on offer and the Carers were very cheerful, positive and good at their jobs. We visited frequently and were confident that medication was given on time and that she was well looked after.

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Review from Paul M (Brother of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience

Satisfied all round. If possible I would like to speak to my sister's carer when I visit so I can replace any toiletries she has used. My sister can't speak for herself.

Parking can be a problem too.

Reply from Elizabeth Brown, Manager at Barchester Appletree Grange Care Home

Thank for your review, it is much appreciated.

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Review from Sue R (Daughter of Resident) published on 9 May 2018 Submitted via Postal Card
Overall Experience

My mother has been a resident of this care home for three years now, her Alzheimers has progressed greatly during this time. Since moving into Appletree Grange Care Home my mother has been happy and very well cared for. The staff are friendly and courteous and treat my mother with dignity and respect. The home is always spotlessly clean and the food is always cooked and presented very well. I would have no hesitation in recommending this care home to anyone.

Reply from Elizabeth Brown, Manager at Barchester Appletree Grange Care Home

Thank you for your review. I will ensure the staff are made aware of your kind words.

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Review from T G (Son of Resident) published on 1 May 2018 Submitted via Postal Card
Overall Experience

The care which my mother has and continues to receive at Appletree can only be described as first class. The staff and management who work at the home are fully committed to the care of the residents in a holistic manner. The level of contact with the home is also excellent with thorough reviews and individual meetings regarding a person's care needs

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 July 2025
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (32) & Events (0)

News
  • 17 Aug 2026

    Employee of the Month! A huge congratulations to the wonderful Leigh, our well-deserved Employee of the Month! As a Care Assistant, Leigh brings warmth, compassion, and genuine dedication to everything...

  • 05 Aug 2026

    Appletree Grange came alive this July as residents welcomed their families and friends for a Summer Garden Party & BBQ! The garden was filled with sunshine, laughter, and the smell...

  • 05 Aug 2026

    Appletree Grange celebrated resident Nancy's 97th birthday in style this July, surrounded by her twin daughters and other beloved relatives who came together to mark the special occasion. The whole...

Upcoming Events

There are no upcoming events for Barchester Appletree Grange Care Home.

Awards / Recognitions (16)

Accreditations

There are no accreditations posted yet for Barchester Appletree Grange Care Home.

Meet the Team (14)

Naomi Chukwudochie
Naomi ChukwudochieJob Title:General ManagerJoined: 2022

My name is Naomi, and I am the General Manager at Appletree Grange. With extensive experience in leadership and management, I bring a strong background in both operational oversight and compassionate care delivery.

Originally trained in Information Technology, I hold a Master’s degree, a Level 3 Diploma in Nursing, a Level 4 Certificate in Leadership and Management, and a Level 5 Diploma in Leadership and Management. My IT background has significantly enhanced my effectiveness in the care sector, particularly with the implementation and utilisation of the Enable digital platform at Appletree Grange, which supports real-time, person-centred care delivery and clinical documentation.

My role is not just a professional position—it is a passion that gives me immense joy and fulfilment. Every day, I am motivated by the opportunity to make a meaningful impact in the lives of our residents, ensuring their dignity, comfort, and well-being remain at the heart of everything we do at Appletree Grange.

Marian Chinez
Marian ChinezJob Title:Deputy ManagerJoined: 2023

My name is Marian Chinez, and it is with great pride to inform you that I work as a senior care staff member at Appletree Grange. I have my NVQ Level 3, and it has been an incredibly rewarding experience. As a Deputy Manager, I love being part of a team that provides compassionate, regulated, and person-centred support to our residents.

Every smile, every laugh, and every shared moment make this role special. We create joy and meaning in our home.

Terry Odiase
Terry OdiaseJob Title:Head Of MaintenanceJoined: 2026

My name is Terry Odiase. I am the Head of Maintenance at Appletree Grange. Working here gives me the opportunity to apply my expertise to create a safe, supportive, and enabling environment for our residents and their families.

I have a strong professional background in engineering, facilities maintenance, and maintenance management. This experience enables me to deliver high standards in both planned and reactive maintenance operations.

I also have a proven track record in property development, construction, and engineering project delivery.

Karen Suthern
Karen SuthernJob Title:Senior Care StaffJoined: 2019

Hello, my name is Karen, and I am a senior carer at Appletree Grange. I started my role here in 2019. My job is extremely important to me, and I ensure that all the residents here are cared for to the highest standards, adhering to all the policies and procedures in place by Barchester Healthcare. I am qualified for a level 3 diploma in Health and social care.

This enables me to put the residents at the forefront of my mind and always make decisions in their best interests if and when required. In my role, the priority is to guarantee the highest standards of care, and I have a passion for ensuring everyone is treated as an individual, with dignity and respect. My job is more than just a job for me; Your family is our family.

Krzysztof Ostrzyzek
Krzysztof OstrzyzekJob Title:Senior Care StaffJoined: 2005

My name is Krzysztof Ostrzyzek, and I started my journey with Appletree Grange in 2005 as a care worker and then progressed to the role of a senior care staff member. I have a wealth of experience (20 years), and my Level 3 Diploma has equipped me better in my role. I am passionate about supporting residents in a safe, regulated, and nurturing environment.

I take pride in working with colleagues to deliver person-centred care that enriches residents’ lives.

Evelyn Njideka
Evelyn NjidekaJob Title:Senior Care StaffJoined: 2026

I started my career with Barchester in 2024 and then transferred to our sister home as a senior care worker, before recently transferring back to Appletree Grange in 2026. I have completed my Level 3 and am now working through my Level 4 in Adult Social Care.

My background is in legal practice, but I then picked up an interest in care. Appletree Grange is a lovely and welcoming environment.

Kiera Surthern
Kiera SurthernJob Title:Head of HousekeepingJoined: 2021

Hello, my name is Kiera. I'm the head housekeeper here at Appletree Grange. I joined the team in March 2021 and have grown in confidence since then. I always go above and beyond to ensure our home is clean and tidy for our lovely residents.

They're at the heart of everything I do, and I'm always on hand to give support and encouragement to help them maintain their independence whenever needed. I'm extremely content in my job role at Appletree and hope to have many more years here making a difference.

James Evans
James EvansJob Title:Kitchen AssistantJoined: 2014

Hi, my name is James, and I am a Kitchen Assistant at Appletree Grange. I joined the home in 2014. I love my job and spending happy times with our residents and staff.

Appletree Grange is a very happy home, and there is lots of laughter. This makes it a pleasure to come to work.

Prisca Nkwocha
Prisca NkwochaJob Title:CarerJoined: 2024

I’m Prisca Nkwocha, and I began working at Appletree Grange in 2024. I quickly discovered how fulfilling it is to provide care that improves the lives of residents. I follow all care standards and management policies to ensure safety, dignity, and respect for every individual.

Being part of the team here fills me with joy because I see firsthand the positive impact of companionship, music, and love on residents’ lives.

Joffy Alex
Joffy AlexJob Title:CarerJoined: 2022

My name is Joffy Alex. I joined the Barchester team in 2022 and then transferred to Appletree Grange in June 2024. I have developed a deep love for my role as a care staff member.

I feel privileged to provide high-quality care in line with regulatory standards, while also building meaningful connections with residents. Our home has a warm and inclusive culture, bringing smiles and laughter to our residents, staff and guests. Caring for others is not just a job for me; it is a calling.

Olianya Ndubuisi
Olianya NdubuisiJob Title:CarerJoined: 2023

I am Ollianya Ndubuisi, a dedicated care staff member at Appletree Grange. I started in 2022 as an agency staff member, became a bank staff member in 2023 and later became contracted in August 2023. I am passionate about caring for our residents, ensuring they feel valued, respected, and safe.

By adhering to policies, management guidance, and regulatory expectations, I support a culture of dignity and person-centred care. I particularly enjoy seeing residents thrive when I deliver person-centred care, which brings joy to families, residents, and the whole team.

Helen Evans
Helen EvansJob Title:Laundry Assistant

Laundry Assistant

Sandra Dixon
Sandra DixonJob Title:Laundry Assistant

Laundry Assistant

Jasmine Vasey
Jasmine VaseyJob Title:General AssistantJoined: 2026

Hello, my name is Jasmine. I started out as a volunteer at Appletree Grange, and now I am working with this incredible team as a General Assistant, working across both care and housekeeping.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Appletree Grange Care Home to verify any information. View our terms and conditions. Barchester Appletree Grange Care Home has an Enhanced Service -more info.