Barchester Appletree Grange Care Home

Durham Road, Birtley, Chester le Street DH3 2BH
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9.7 64 Reviews
  • Barchester Appletree Grange Care Home, Chester le Street
Appletree Grange is located between Newcastle and Durham, in the historic town of Chester-le-Street. The facility provides exceptional residential care and also provides first-class person-centred dementia care in a Memory Lane Community.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. The activities programme is also crafted to meet the interests and hobbies of all residents.

Along with accommodation for dementia and Alzheimer’s sufferers, Appletree Grange also welcomes individuals in need of temporary respite care or long-term residential care.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1116

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Appletree Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Ben Patterson (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2003
  • Number of floors: 2

Room Information

  • Single Rooms (32)

Barchester Appletree Grange Care Home Reviews (64)

Total of 64, showing 61-64
9.7

Barchester Appletree Grange Care Home has a Review Score of 9.7 (9.656) out of 10, based on 16 reviews in the last 2 years. Over all time Barchester Appletree Grange Care Home has 64 reviews.

Overall Experience

  • 45
  • 19
  • 0
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  • 0

Date Published

64
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14
16
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Review from Florence D (Partner of Resident) published on 13 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find Appletree Grange to be a home loving atmosphere, staff are lovely with the residents, if I have any concerns they are easy to talk to and give me peace of mind, they have summer fairs, which are quite good, we have sing-alongs which get the residents involved and which they enjoy. All in all
I am quite happy with the care there.

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Review from Ann S (Sister of Resident) published on 7 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always kept informed of my sisters health, how she has been and what she has been doing.

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Review from Rose L (Daughter of Resident) published on 7 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the excellent care my mother receives at Applegate Grange. The staff are very professional but also warm and affectionate with the residents. The home is always clean and smells fresh and welcoming. Visitors are very welcome and are offered a cup of tea or coffee to share
with their loved ones. This means so much to my mother as it was something we always did together. Any health problems have been picked up quickly and acted upon. There is a regular hairdresser, podiatrist, dentist and of course health professionals in attendance. I have complete peace of mind knowing my mother is in Applegate Grange.

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Review from Frank B (Son of Resident) published on 5 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited the home on the 30 of July 2015, spent most of the morning with mother the day being her 97th birthday. The home had a very pleasant atmosphere with good clean surroundings. I found the menu for the day good wholesome food, mum appeared to be very happy at Appletree Grange which makes me contented
that she's in good hands.

Reply from Elizabeth Brown, General Manager at Barchester Appletree Grange Care Home

Thank you very much for the wonderful review, myself and the staff really appreciate some positive feedback.

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Current Review Score: 9.7 (9.656)

Overview of Review Score

The Review Score of 9.7 (9.656) out of 10 for Barchester Appletree Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.656 for Barchester Appletree Grange Care Home is calculated as follows: ( (129 Excellents x 5) + (46 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 183 Ratings = 4.656

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Appletree Grange Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Apr 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (12)

Meet the Team (4)

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Ben Patterson

Job Title: General Manager

Joined: 2022

Hi, my name is Ben and I am the General Manager here at Appletree Grange. Welcome to our website!


I have worked for Barchester since 2022, bringing my experience and dedication to my role. Through my experiences, I have developed a deep understanding of both the operational and clinical aspects of care services. I began my career at Barchester as a Deputy Manager at our sister home North Park, where I honed my skills in person centred care, team leadership and compliance management. I was then seconded into my role as Implementation Lead for our new e-Care Platform, I was responsible for driving the adoption of the new social care model across our 250 homes and hospitals, and I have a wealth of experience in change management because of this role.

David

David Scott

Job Title: Head Chef

Hi, my name is David and I am the Head Chef here at Appletree Grange. I bring a wealth of experience and knowledge to the home and have worked in the hospitality sector since I was 17 years old. I have previously cooked in hotels, restaurants, and in the army. Cooking is a passion of mine and I love seeing our lovely residents enjoying their meals. Here at Appletree Grange, we provide a wonderful choice of delicious and wholesome dishes. The food and the dining experience at Appletree Grange is recognised as an integral part of the lifestyle here at the home and I am responsible for managing the catering team, ensuring they provide a quality catering service to all our residents, guests and visitors.

Leigh

Leigh Cameron

Job Title: Carer

Joined: 2022

Hi, I’m Leigh, I joined Appletree in September 2022 as a Care Assistant and I enjoy getting to know our residents, it’s a lovely environment for them and I love working here and hope to be here for many years to come. I love working as part of a team in delivering quality care and lifestyle for our residents - it feels like an extended family.

James

James Evans

Job Title: Kitchen Assistant

Joined: 2014

Hi, my name is James and I am a Kitchen Assistant at Appletree Grange and joined the home in 2014. I love my job and spending happy times with our residents and staff.


Appletree Grange is a very happy home and there is lots of laughter. This makes it a pleasure to come to work.

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