Submit a Review for Glenholme House
4 Park Avenue, Roker, Sunderland, SR6 9PU
View full details of Glenholme HouseLatest Reviews for Glenholme House
16 February 2026
I have been impressed by the care that Mam has received in Glenholme house. The staff have been very helpful including updating and acting on her care plan to get her downstairs more. The costs while expensive in absolute terms are in line with those of other homes in the region of a similar
standard.
16 February 2026
Dad only been here few weeks and loves it
Management and all staff are very professional and totally supportive
The home has a very family oriented feel and go above and beyond in all aspects of care dad seems so happy here Thankyou to everyone
10 February 2026
I have been blown away by the care shown to my Dad since he moved into Glenholme, in Nov 2025. From the very first meeting, the team showed a holistic approach to his care, including supporting all of us through the transition. The team have turned what was a gut wrenching decision to have to make,
into a positive and seamless experience. Every aspect of my Dad's care gets excellent attention, from ensuring he's dressed smartly to dealing with serious medical emergencies. They've also taken the time to get to know him as an individual - from what he likes to eat ( he loves the food!) , to engaging him in SAFC banter. The team also look after my Mam when she visits - providing practical and emotional support. The atmosphere in the home is welcoming, with lots of chat and laughter, and has the feeling of a home, not an institution. This makes all the difference. Knowing he is in such a supportive and warm environment brings real peace of mind. Forever thankful.
10 February 2026
My mam Greta has been at Glenholm for over 2year to which she has settled in ..its a big responsibility finding somewhere for your parent to live her later years out ..I feel I have got it right with Glenholme I love it a big thank you to everyone keep up the good work
10 February 2026
I cant praise Glenhome enough. They have been so caring with my mum. I have no worries her staying there. They phone me to let me know if anything wrong. They got her straight to hospital when she took a bad turn. They do so many nice activities with the residence. The place is always super clean .
09 February 2026
I cannot fault this care home. The staff are amazing, so kind and supportive, professional and competent.
They not only give my sister the best care possible but support me so much, they probably don't even realise.
Home rooms are lovely, food amazing and entertainment/activities really
relevant and fun!
09 February 2026
My Dad went into Glenholme House following a spell in hospital which meant he was unable to return home. The manager went well beyond what was required to help me to navigate the care system which is lacking in general advice and proves to be very stressful. I would like to thank her for her time,
patience and respect. My Dad has never given anything but praise for every member of staff and is very complimentary about the food. As a family, we have been so impressed with Glenholme House that we have taken the decision for our Mam to move in so that they can be together. Again, I have had nothing but patience, help and advice to whoever I have spoken to.
I have been kept up to date with any developments affecting my Dad and I am more than happy that procedures are followed.
Thank you all for the care, respect and dignity given to my Dad, it means so much.
17 April 2025
My mother is happy and safe at Glenholme House. They always have activities in place and she enjoys the food too.
All the staff I have met have been very friendly and helpful. I feel her needs are being met.
16 April 2025
My dad had resided at Glenholme for over a year now and we have found the staff and the care he receives excellent. They all go above and beyond to support him to be clean, engaged with and mostly; happy. My dad has recently had a decline with his health and the MDT meetings and reviews have been
invaluable. There has been a consistent coordinated approach to provide the best health care plan to meet his needs and incorporate his and our wishes and feeling with regards to ongoing care. We as a family feel fully supported to make decisions for him to be looked after. We are very grateful for the staff treating dad with dignity and like their own. Thank you xx
25 March 2025
My dad has been in Glenholme since Jan 2025. He has had great service beyond what I expected from a care home. Taken out on trips in the homes bus, assistance and transport to my daughters wedding. Instant assistance after having falls, a cheery, friendly family atmosphere.
13 March 2025
Very happy with the home and the people who work there and the mangement. Kepp up the good work.
12 March 2025
The staff at Glenholme look after our mother wonderfully. Everyone knows her and what her needs are, they do everything they can to ensure Mam leads a happy and healthy life.
Staff contact us regularly with updates on Mam's wellbeing and any changes to her medication and care needs.
Glenholme is
spotlessly clean and Mam is always in freshly laundered, coordinating clothes.
Visiting Glenholme is a pleasure, the staff are cheerful and welcoming and there are activities for residents every morning and afternoon.
The care and dedication of the Glenholme staff is clear, they treat every resident as an individual and we feel lucky that our mother is in their safe hands.
10 June 2024
We had to place my dad into care only 2 weeks ago, and Glenholme was by far the best choice we could have made. Two weeks isn't a long time, but this review is absolutely well deserved, and probably would just become more glowing as time went on! All of the staff are so friendly - nothing is a
bother to them and they're always happy to answer any questions or put our minds at ease, even when we think we're being pests! It is obvious just how much they care about all of their residents, you can tell nothing is forced or fake - they are genuine, lovely people.
He's settled in so well and is clearly happy there. The activities are amazing - so varied and enjoyable, and we love seeing pictures of him on their social media page.
The home itself is bright, spacious and clean, there's nothing that we can fault.
Every time I go to visit I'm reminded of how fortunate we were to have been able to have Dad live there. Thank you all for taking such good care of my precious dad.
09 May 2024
My mother has a good quality of life at Glenholme, and I am always impressed by the number of activities there are at the home. The staff are really friendly when I visit or see Mum weekly by video call. It is great that I can speak to her weekly and she obviously gets on well with the staff who
help her video call. She has been there a long time and they talk like old friends. I live some distance away so the ability to talk by video call is really important to us.
08 May 2024
Mum has started to have moments/days of extreme depression and confusion due to her dementia. The staff are always extremely kind and caring towards her and do their best to comfort her. They also keep us very well informed of any issues arising from Mum’s dementia.
08 May 2024
Cannot thank Glenholme enough for the care and attention they show to Mam and also our family when visiting. Keep up the excellent work in what is a very challenging job.
15 April 2024
Mam settled very well at Glenholme House and the staff have been brilliant with her. Everyone is always friendly and very caring about my mam. I would recommend Glenholme to anyone without any doubts. They do a fantastic job.
19 January 2024
My mother-in-law went in for several weeks after a hospital stay. I can honestly say that all the staff were amazing. All are friendly and caring. I was amazed at the activities they did every week. My mother-in-law came on leaps and bounds. Thankful to you all, a wonderful team.
11 January 2024
The staff at this care home are just amazing, mam has just had a wonderful Christmas despite being very poorly, her presents from the staff were just hand-picked for her and exactly what she would have worn.
Each and every member of staff from the manager to the domestic staff and admin are all so
caring and person-centred. Not only is mam looked after they are looking after us too in such an extremely difficult time. Thank you so much Glenholme staff who we now class as family. God bless and never change the care and attention you give to every resident who is in your care.
14 November 2023
Happy with home, Dad likes it. If got problems it gets sorted. Like the home, love to see them all out on day trips. Always doing things with them. Thank them for all they do. One thing about Dad's clothes going missing, socks, vest, it's a nightmare, sick off buying them.
Latest Reviews for Glenholme House
16 February 2026
I have been impressed by the care that Mam has received in Glenholme house. The staff have been very helpful including updating and acting on her care plan to get her downstairs more. The costs while expensive in absolute terms are in line with those of other homes in the region of a similar
standard.
16 February 2026
Dad only been here few weeks and loves it
Management and all staff are very professional and totally supportive
The home has a very family oriented feel and go above and beyond in all aspects of care dad seems so happy here Thankyou to everyone
10 February 2026
I have been blown away by the care shown to my Dad since he moved into Glenholme, in Nov 2025. From the very first meeting, the team showed a holistic approach to his care, including supporting all of us through the transition. The team have turned what was a gut wrenching decision to have to make,
into a positive and seamless experience. Every aspect of my Dad's care gets excellent attention, from ensuring he's dressed smartly to dealing with serious medical emergencies. They've also taken the time to get to know him as an individual - from what he likes to eat ( he loves the food!) , to engaging him in SAFC banter. The team also look after my Mam when she visits - providing practical and emotional support. The atmosphere in the home is welcoming, with lots of chat and laughter, and has the feeling of a home, not an institution. This makes all the difference. Knowing he is in such a supportive and warm environment brings real peace of mind. Forever thankful.
10 February 2026
My mam Greta has been at Glenholm for over 2year to which she has settled in ..its a big responsibility finding somewhere for your parent to live her later years out ..I feel I have got it right with Glenholme I love it a big thank you to everyone keep up the good work
10 February 2026
I cant praise Glenhome enough. They have been so caring with my mum. I have no worries her staying there. They phone me to let me know if anything wrong. They got her straight to hospital when she took a bad turn. They do so many nice activities with the residence. The place is always super clean .
09 February 2026
I cannot fault this care home. The staff are amazing, so kind and supportive, professional and competent.
They not only give my sister the best care possible but support me so much, they probably don't even realise.
Home rooms are lovely, food amazing and entertainment/activities really
relevant and fun!
09 February 2026
My Dad went into Glenholme House following a spell in hospital which meant he was unable to return home. The manager went well beyond what was required to help me to navigate the care system which is lacking in general advice and proves to be very stressful. I would like to thank her for her time,
patience and respect. My Dad has never given anything but praise for every member of staff and is very complimentary about the food. As a family, we have been so impressed with Glenholme House that we have taken the decision for our Mam to move in so that they can be together. Again, I have had nothing but patience, help and advice to whoever I have spoken to.
I have been kept up to date with any developments affecting my Dad and I am more than happy that procedures are followed.
Thank you all for the care, respect and dignity given to my Dad, it means so much.
17 April 2025
My mother is happy and safe at Glenholme House. They always have activities in place and she enjoys the food too.
All the staff I have met have been very friendly and helpful. I feel her needs are being met.
16 April 2025
My dad had resided at Glenholme for over a year now and we have found the staff and the care he receives excellent. They all go above and beyond to support him to be clean, engaged with and mostly; happy. My dad has recently had a decline with his health and the MDT meetings and reviews have been
invaluable. There has been a consistent coordinated approach to provide the best health care plan to meet his needs and incorporate his and our wishes and feeling with regards to ongoing care. We as a family feel fully supported to make decisions for him to be looked after. We are very grateful for the staff treating dad with dignity and like their own. Thank you xx
25 March 2025
My dad has been in Glenholme since Jan 2025. He has had great service beyond what I expected from a care home. Taken out on trips in the homes bus, assistance and transport to my daughters wedding. Instant assistance after having falls, a cheery, friendly family atmosphere.
13 March 2025
Very happy with the home and the people who work there and the mangement. Kepp up the good work.
12 March 2025
The staff at Glenholme look after our mother wonderfully. Everyone knows her and what her needs are, they do everything they can to ensure Mam leads a happy and healthy life.
Staff contact us regularly with updates on Mam's wellbeing and any changes to her medication and care needs.
Glenholme is
spotlessly clean and Mam is always in freshly laundered, coordinating clothes.
Visiting Glenholme is a pleasure, the staff are cheerful and welcoming and there are activities for residents every morning and afternoon.
The care and dedication of the Glenholme staff is clear, they treat every resident as an individual and we feel lucky that our mother is in their safe hands.
10 June 2024
We had to place my dad into care only 2 weeks ago, and Glenholme was by far the best choice we could have made. Two weeks isn't a long time, but this review is absolutely well deserved, and probably would just become more glowing as time went on! All of the staff are so friendly - nothing is a
bother to them and they're always happy to answer any questions or put our minds at ease, even when we think we're being pests! It is obvious just how much they care about all of their residents, you can tell nothing is forced or fake - they are genuine, lovely people.
He's settled in so well and is clearly happy there. The activities are amazing - so varied and enjoyable, and we love seeing pictures of him on their social media page.
The home itself is bright, spacious and clean, there's nothing that we can fault.
Every time I go to visit I'm reminded of how fortunate we were to have been able to have Dad live there. Thank you all for taking such good care of my precious dad.
09 May 2024
My mother has a good quality of life at Glenholme, and I am always impressed by the number of activities there are at the home. The staff are really friendly when I visit or see Mum weekly by video call. It is great that I can speak to her weekly and she obviously gets on well with the staff who
help her video call. She has been there a long time and they talk like old friends. I live some distance away so the ability to talk by video call is really important to us.
08 May 2024
Mum has started to have moments/days of extreme depression and confusion due to her dementia. The staff are always extremely kind and caring towards her and do their best to comfort her. They also keep us very well informed of any issues arising from Mum’s dementia.
08 May 2024
Cannot thank Glenholme enough for the care and attention they show to Mam and also our family when visiting. Keep up the excellent work in what is a very challenging job.
15 April 2024
Mam settled very well at Glenholme House and the staff have been brilliant with her. Everyone is always friendly and very caring about my mam. I would recommend Glenholme to anyone without any doubts. They do a fantastic job.
19 January 2024
My mother-in-law went in for several weeks after a hospital stay. I can honestly say that all the staff were amazing. All are friendly and caring. I was amazed at the activities they did every week. My mother-in-law came on leaps and bounds. Thankful to you all, a wonderful team.
11 January 2024
The staff at this care home are just amazing, mam has just had a wonderful Christmas despite being very poorly, her presents from the staff were just hand-picked for her and exactly what she would have worn.
Each and every member of staff from the manager to the domestic staff and admin are all so
caring and person-centred. Not only is mam looked after they are looking after us too in such an extremely difficult time. Thank you so much Glenholme staff who we now class as family. God bless and never change the care and attention you give to every resident who is in your care.
14 November 2023
Happy with home, Dad likes it. If got problems it gets sorted. Like the home, love to see them all out on day trips. Always doing things with them. Thank them for all they do. One thing about Dad's clothes going missing, socks, vest, it's a nightmare, sick off buying them.