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At Glenholme House, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who...
Glenholme House Residential Care Home, is a luxury 19th Century home, which sits within 50 yards of the North East coast, in Roker, Sunderland. Their 40 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting.
At Glenholme House, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who plans each day based on the lifestyle preferences and abilities of the residents, and so there is a full programme of events available, both in and out of the home.
Their expert staff are always on-hand to answer any questions about this important next stage in yours or your loved ones life, and to guide you through the process, every step of the way. So come and visit Glenholme House, and discover your kind of home.
Care Provided by Glenholme House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Glenholme House to confirm what's included and get a personalised quote:
Room rates cover the individuals' personal care needs, their private room, laundry services, daily wellbeing planner (a wide variety of activities and events tailored to the service users including minibus trips) all main meals and regular snacks and refreshments. The rate does not cover private costs such as a hairdresser fee, although a hairdresser does visit the home on a weekly basis.
The price(s) shown are provided by the care home. Contact Glenholme House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Wellburn Care Homes Ltd
- Private Owned
Person in charge
- Natasha Peebles (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (3)
Visiting
- The team welcome visitors of residents and clients to the home and aim to be as flexible as possible. Visitors are welcome to pop-in but calling the home to pre-arrange a visit is preferred.
Parking
- Private parking on-site.
Glenholme House Reviews (85)
Glenholme House has a Review Score of 9.8 (9.758) out of 10, based on 17 reviews in the last 2 years.
Over all time Glenholme House has 85 reviews.
Very lovely and friendly people working in Glenhome, who cannot do enough for you to reassure you that your parent is in safe hands and cared for. My mum took just over two weeks to settle, but with her dementia she now sees Glenhome as her home and loves it. What more could you ask for. The well...
Very lovely and friendly people working in Glenhome, who cannot do enough for you to reassure you that your parent is in safe hands and cared for. My mum took just over two weeks to settle, but with her dementia she now sees Glenhome as her home and loves it. What more could you ask for. The well run kitchen provides a balanced diet, so much so, my mother put on half a stone in the first two weeks of staying. That just goes to show how much we were struggling to look after our mother in her own home. Natasha the manager is always available for queries and is very knowledgeable on all the problems you believe you face. She's seen it all before and shares her experience, love and care. A simply brilliant home. Thank you all.
It is especially reassuring to know that the support, care and encouragement from our team helped both your mum and your family through what can often...
Thank you for your wonderful review. We are delighted to hear that your mum has settled so well at Glenholme and now feels truly at home with us.It is especially reassuring to know that the support, care and encouragement from our team helped both your mum and your family through what can often be a difficult transition. Your kind words about our Home Manager and our team and the quality of our food mean a great deal to us. We will be sure to share your feedback with the team at Glenholme.
Very impressed with the care my father is receiving. Every member of the team is extremely friendly and always have smiles on their faces. Dad is treat with dignity, compassion, patience and kindness. Nothing is too much of a bother. They have a variety of daily activities that dad has been...
Very impressed with the care my father is receiving. Every member of the team is extremely friendly and always have smiles on their faces. Dad is treat with dignity, compassion, patience and kindness. Nothing is too much of a bother. They have a variety of daily activities that dad has been encouraged to join in and since moving in he is thriving. I can't praise the staff enough. The home is cleaned to a very high standard and has a lovely garden area for residents to sit. Dad is thoroughly enjoying all the fresh home cooked meals. Staff have also been very supportive to our family and providing regular updates
Thank you for taking the time to leave such a wonderful review. We are delighted to hear how pleased you are with the care your father is receiving. It is especially rewarding to know that our team have made such a positive impression through their kindness, compassion and dedication, while...
Thank you for taking the time to leave such a wonderful review. We are delighted to hear how pleased you are with the care your father is receiving. It is especially rewarding to know that our team have made such a positive impression through their kindness, compassion and dedication, while ensuring your dad is always treated with dignity and respect. It's wonderful to hear that your father is enjoying the activities. We're pleased that he is enjoying our home-cooked meals and the garden area too. You lovely words and feedback is greatly appreciated and will be shared with the team.
The staff are lovely, kind and considerate to everyone, they have taken time to get to know mam without overwhelming her during the process of moving, all residents...
The staff are lovely, kind and considerate to everyone, they have taken time to get to know mam without overwhelming her during the process of moving, all residents are treat as adults and activities available reflect this eg cheese and wine afternoons, quiz nights, pamper sessions, gents clubs, local walks and sometimes entertainment from outside such as singers.
The building itself feels very homely, several areas inside where residents are able to choose a smaller quiet space or interact as a larger group, there are also some lovely outdoor areas with tables and chairs to sit in the sun or to do gardening activities
It feels such a special place and mam loves it here
Thank you for your lovely review. We are delighted to hear that your mam has settled in so well since moving to Glenholme House and that she is enjoying her new home. Your kind words about our team, activities, and homely environment mean a great deal to us. We love that you've been able to see and...
Thank you for your lovely review. We are delighted to hear that your mam has settled in so well since moving to Glenholme House and that she is enjoying her new home. Your kind words about our team, activities, and homely environment mean a great deal to us. We love that you've been able to see and get involved with the wide range of activities on offer, and that these have helped showcase the vibrant community within our home. We are committed to providing compassionate, person-centred care and helping every resident feel comfortable, valued, and supported. It is wonderful to know that your mam loves living here. Thank you again for taking the time to share your experience with us and we'll ensure this is shared with the team at Glenholme House.
My Mam has been at Glenholme over 3 years now .The care she gets is fabulous as her health deteriates they make sure she is always getting the best care..Thank you to everyone for looking after Mam giving her the best attention I was unable to do x
My Mam has been at Glenholme over 3 years now .The care she gets is fabulous as her health deteriates they make sure she is always getting the best care..Thank you to everyone for looking after Mam giving her the best attention I was unable to do x
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with your mum's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Glenholme House.
Our family are so grateful for the emotional support they...
Our family are so grateful for the emotional support they extend to us at very difficult times too and are always at the end of the phone or on hand when we need them.
My mother in law has settled in quickly to her new surroundings and we feel reassured by this.
What a wonderful review! We're so pleased to hear your mother-in-law has had such a positive experience at Glenholme House and that our staff has been able to provide the care and support she needs. It's clear that our team has made a significant impact on her life, and we're grateful for the trust...
What a wonderful review! We're so pleased to hear your mother-in-law has had such a positive experience at Glenholme House and that our staff has been able to provide the care and support she needs. It's clear that our team has made a significant impact on her life, and we're grateful for the trust you've placed in us. We'll continue to work hard to ensure that your mother-in-law receives the best possible care! Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Glenholme House.
The staff are always cheerful and more than willing to give assistance weather it is help at getting my dad...
The staff are always cheerful and more than willing to give assistance weather it is help at getting my dad each to go out or any administration needed to make health appointments etc.
This year I decided Ed great support when my dad had to change rooms
Thank you so much for taking the time to leave such a lovely review of our home! It is fantastic to hear that you and your loved ones have had such a positive experience of care with us here at Glenholme House, and it is clear that this is a making a difference to your dad's life. We are grateful...
Thank you so much for taking the time to leave such a lovely review of our home! It is fantastic to hear that you and your loved ones have had such a positive experience of care with us here at Glenholme House, and it is clear that this is a making a difference to your dad's life. We are grateful for the trust you've placed in us, and will continue to deliver the highest possible level of person-centred care to your dad. We'll ensure that your kind words are passed on to everyone at Glenholme House.
All of the staff at Glenholme House are kind, friendly and caring. For the 18 months my Mum has been resident they have been consistently supportive of my Mum's needs and foibles. I am reassured that they provide her with the best care possible. I am very grateful for all that they do.
All of the staff at Glenholme House are kind, friendly and caring. For the 18 months my Mum has been resident they have been consistently supportive of my Mum's needs and foibles. I am reassured that they provide her with the best care possible. I am very grateful for all that they do.
Thank you for taking the time to review our home. It's fantastic to hear that your mother has settled into life in her new home. Our team prides themselves on delivering the best possible level of person-centred care, and it is clear that this has made a big difference to both your mum's life, and your family's too. We'll ensure your kind words are passed onto the rest of the Glenholme House team.
I have been impressed by the care that Mam has received in Glenholme house. The staff have been very helpful including updating and acting on her care plan to get her downstairs more. The costs while expensive in absolute terms are in line with those of other homes in the region of a similar...
I have been impressed by the care that Mam has received in Glenholme house. The staff have been very helpful including updating and acting on her care plan to get her downstairs more. The costs while expensive in absolute terms are in line with those of other homes in the region of a similar standard.
Thank you so much for taking the time to review our home! Our staff takes great pride in delivering the highest possible level of person-centred care, and it's clear that their dedication is having a huge impact not just on your mum, but on your wider family too. We're grateful for the trust you've...
Thank you so much for taking the time to review our home! Our staff takes great pride in delivering the highest possible level of person-centred care, and it's clear that their dedication is having a huge impact not just on your mum, but on your wider family too. We're grateful for the trust you've placed in us. We'll ensure that your kind words are passed on to the rest of the team at Glenholme House.
Management and all staff are very professional and totally supportive
The home has a very family oriented feel and go above and beyond in all aspects of care dad seems so happy here Thankyou to everyone
Management and all staff are very professional and totally supportive
The home has a very family oriented feel and go above and beyond in all aspects of care dad seems so happy here Thankyou to everyone
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your dad's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Glenholme House.
I have been blown away by the care shown to my Dad since he moved into Glenholme, in Nov 2025. From the very first meeting, the team showed a holistic approach to his care, including supporting all of us through the transition. The team have turned what was a gut wrenching decision to have to make,...
I have been blown away by the care shown to my Dad since he moved into Glenholme, in Nov 2025. From the very first meeting, the team showed a holistic approach to his care, including supporting all of us through the transition. The team have turned what was a gut wrenching decision to have to make, into a positive and seamless experience. Every aspect of my Dad's care gets excellent attention, from ensuring he's dressed smartly to dealing with serious medical emergencies. They've also taken the time to get to know him as an individual - from what he likes to eat ( he loves the food!) , to engaging him in SAFC banter. The team also look after my Mam when she visits - providing practical and emotional support. The atmosphere in the home is welcoming, with lots of chat and laughter, and has the feeling of a home, not an institution. This makes all the difference. Knowing he is in such a supportive and warm environment brings real peace of mind. Forever thankful.
What a lovely review! We're thrilled to hear that your dad is loving life in his new home, and that he and your family have felt supported by our staff throughout the process. Our staff takes great pride in delivering the highest possible level of person-centred care, and this extends to our...
What a lovely review! We're thrilled to hear that your dad is loving life in his new home, and that he and your family have felt supported by our staff throughout the process. Our staff takes great pride in delivering the highest possible level of person-centred care, and this extends to our residents' loved ones, too. Thank you for taking the time to recommend our home. We'll ensure that your positive feedback is passed onto the wider Glenholme House team.
I cant praise Glenhome enough. They have been so caring with my mum. I have no worries her staying there. They phone me to let me know if anything wrong. They got her straight to hospital when she took a bad turn. They do so many nice activities with the residence. The place is always super clean .
I cant praise Glenhome enough. They have been so caring with my mum. I have no worries her staying there. They phone me to let me know if anything wrong. They got her straight to hospital when she took a bad turn. They do so many nice activities with the residence. The place is always super clean .
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your mum's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Glenholme House.
I cannot fault this care home. The staff are amazing, so kind and supportive, professional and competent.
They not only give my sister the best care possible but support me so much, they probably don't even realise.
Home rooms are lovely, food amazing and entertainment/activities really...
I cannot fault this care home. The staff are amazing, so kind and supportive, professional and competent.
They not only give my sister the best care possible but support me so much, they probably don't even realise.
Home rooms are lovely, food amazing and entertainment/activities really relevant and fun!
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your sister's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Glenholme House.
My Dad went into Glenholme House following a spell in hospital which meant he was unable to return home. The manager went well beyond what was required to help me to navigate the care system which is lacking in general advice and proves to be very stressful. I would like to thank her for her time,...
I have been kept up to date with any developments affecting my Dad and I am more than happy that procedures are followed.
Thank you all for the care, respect and dignity given to my Dad, it means so much.
What a wonderful review! We're so pleased to hear your father has had such a positive experience at Glenholme House and that our staff has been able to provide the care and support he needs. It's clear that our team has made a significant impact on his life, and we're grateful for the trust you've...
What a wonderful review! We're so pleased to hear your father has had such a positive experience at Glenholme House and that our staff has been able to provide the care and support he needs. It's clear that our team has made a significant impact on his life, and we're grateful for the trust you've placed in us. We'll continue to work hard to ensure that your father receives the best possible care! Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Glenholme House.
All the staff I have met have been very friendly and helpful. I feel her needs are being met.
All the staff I have met have been very friendly and helpful. I feel her needs are being met.
My dad had resided at Glenholme for over a year now and we have found the staff and the care he receives excellent. They all go above and beyond to support him to be clean, engaged with and mostly; happy. My dad has recently had a decline with his health and the MDT meetings and reviews have been...
My dad had resided at Glenholme for over a year now and we have found the staff and the care he receives excellent. They all go above and beyond to support him to be clean, engaged with and mostly; happy. My dad has recently had a decline with his health and the MDT meetings and reviews have been invaluable. There has been a consistent coordinated approach to provide the best health care plan to meet his needs and incorporate his and our wishes and feeling with regards to ongoing care. We as a family feel fully supported to make decisions for him to be looked after. We are very grateful for the staff treating dad with dignity and like their own. Thank you xx
Very happy with the home and the people who work there and the mangement. Kepp up the good work.
Very happy with the home and the people who work there and the mangement. Kepp up the good work.
Thank you so much for your kind words! We are thrilled to hear that you both are enjoying Glenholme House. Your feedback inspires us to continue delivering exceptional service. We look forward to maintaining this positive experience for you and your partner. I'll ensure the positive words are passed on to the team!
Staff contact us regularly with updates on Mam's wellbeing and any changes to her medication and care needs.
Glenholme is...
Staff contact us regularly with updates on Mam's wellbeing and any changes to her medication and care needs.
Glenholme is spotlessly clean and Mam is always in freshly laundered, coordinating clothes.
Visiting Glenholme is a pleasure, the staff are cheerful and welcoming and there are activities for residents every morning and afternoon.
The care and dedication of the Glenholme staff is clear, they treat every resident as an individual and we feel lucky that our mother is in their safe hands.
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your mum's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Glenholme House.
We had to place my dad into care only 2 weeks ago, and Glenholme was by far the best choice we could have made. Two weeks isn't a long time, but this review is absolutely well deserved, and probably would just become more glowing as time went on! All of the staff are so friendly - nothing is a...
He's settled in so well and is clearly happy there. The activities are amazing - so varied and enjoyable, and we love seeing pictures of him on their social media page.
The home itself is bright, spacious and clean, there's nothing that we can fault.
Every time I go to visit I'm reminded of how fortunate we were to have been able to have Dad live there. Thank you all for taking such good care of my precious dad.
Thank you so much for taking the time to share your wonderful experience with us at Glenholme House. We're thrilled to hear that your dad has settled in so well and is enjoying our care and activities. We're proud of our staff's commitment to providing exceptional care and service, and we're glad...
Thank you so much for taking the time to share your wonderful experience with us at Glenholme House. We're thrilled to hear that your dad has settled in so well and is enjoying our care and activities. We're proud of our staff's commitment to providing exceptional care and service, and we're glad to hear that they've been able to put your mind at ease. We're also grateful for your kind words about our home and the care we provide and we'll be sure to pass these on to the rest of the team at Glenholme House.
My mother has a good quality of life at Glenholme, and I am always impressed by the number of activities there are at the home. The staff are really friendly when I visit or see Mum weekly by video call. It is great that I can speak to her weekly and she obviously gets on well with the staff who...
My mother has a good quality of life at Glenholme, and I am always impressed by the number of activities there are at the home. The staff are really friendly when I visit or see Mum weekly by video call. It is great that I can speak to her weekly and she obviously gets on well with the staff who help her video call. She has been there a long time and they talk like old friends. I live some distance away so the ability to talk by video call is really important to us.
Thank you so much for taking the time to share your wonderful review about Glenholme! We're thrilled to hear that your mother has a good quality of life and the feedback about the numerous activities we offer. It's also great to know that our staff are friendly and helpful, and that they've...
Thank you so much for taking the time to share your wonderful review about Glenholme! We're thrilled to hear that your mother has a good quality of life and the feedback about the numerous activities we offer. It's also great to know that our staff are friendly and helpful, and that they've developed a close relationship with your mother. We're glad that our video call service is also making a positive impact, allowing you to stay in touch with your mother despite the distance. Thank you again for your review and your kind words about our staff, and we'll be sure to pass these on to the rest of the team at Glenholme House.
Mum has started to have moments/days of extreme depression and confusion due to her dementia. The staff are always extremely kind and caring towards her and do their best to comfort her. They also keep us very well informed of any issues arising from Mum’s dementia.
Mum has started to have moments/days of extreme depression and confusion due to her dementia. The staff are always extremely kind and caring towards her and do their best to comfort her. They also keep us very well informed of any issues arising from Mum’s dementia.
Thank you so much for taking the time to share your review with us. We are grateful to hear that our staff have been able to provide kind and caring support to her during these challenging times. We are committed to providing compassionate care and appreciate your feedback on our communication...
Thank you so much for taking the time to share your review with us. We are grateful to hear that our staff have been able to provide kind and caring support to her during these challenging times. We are committed to providing compassionate care and appreciate your feedback on our communication style. We will continue to do our best to support Mum and your family. Thank you again for your review and your kind words about our staff, and we'll be sure to pass these on to the rest of the team at Glenholme House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 May 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 30 Sep 2026
Glenholme House had an exciting visit from their favourite four-legged friend, Ruby! Visits from animals bring so much joy and energy into the home as the residents love interacting with...
There are no upcoming events for Glenholme House.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Wellburn Care Homes Ltd
- 31 Jan 2025Recipient: Wellburn Care Homes Ltd
- 31 Jan 2024Recipient: Wellburn Care Homes Ltd
Accreditations
There are no accreditations posted yet for Glenholme House.
Meet the Team (2)

Natasha's journey with Wellburn began at Glenholme House Care Home as a Care Assistant in April 2016 and quickly earned a promotion to Team Leader in...
Natasha's journey with Wellburn began at Glenholme House Care Home as a Care Assistant in April 2016 and quickly earned a promotion to Team Leader in November 2016. Her leadership qualities shone through, leading to her promotion to Deputy Manager in December 2021, acting Home Manager in July 2022, and ultimately becoming Home Manager of Glenholme in November 2022.
Natasha holds both a Level 3 and a Level 5 NVQ in Health & Social Care.

Cheryl joined the care sector in 2007 as a Care Assistant and was promoted to Team Leader in 2011. She steadily progressed to Night Manager in 2024...
Cheryl joined the care sector in 2007 as a Care Assistant and was promoted to Team Leader in 2011. She steadily progressed to Night Manager in 2024 and joined Glenholme House as Deputy Manager in November 2025. Cheryl has her Level 3 NVQ and hopes to begin working towards her Level 5 qualification shortly.
Frequently Asked Questions about Glenholme House
What types of Care is Glenholme House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Glenholme House have?
There are 40 Single Rooms.
What are the Facilities & Services at Glenholme House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Glenholme House to the centre of Sunderland?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glenholme House to verify any information. View our terms and conditions. Glenholme House has an Enhanced Service -what an Enhanced Service includes.