






Glenholme House Residential Care Home, is a luxury 19th Century home, which sits within 50 yards of the North East coast, in Roker, Sunderland. Their 40 bedroom suites are designed to give residents luxury, privacy and independence. The home prides itself on providing expert, tailored care in a relaxed, friendly and comfortable setting.
At Glenholme House, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who...
Care Provided by Glenholme House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Room rates cover the individuals' personal care needs, their private room, laundry services, daily wellbeing planner (a wide variety of activities and events tailored to the service users including minibus trips) all main meals and regular snacks and refreshments. The rate does not cover private costs such as a hairdresser fee, although a hairdresser does visit the home on a weekly basis.
The price(s) shown are provided by the care home. Contact Glenholme House for full pricing details and T&Cs.
Contact Glenholme House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Wellburn Care Homes Ltd
- Private Owned
Person in charge
- Natasha Peebles (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (3)
Visiting
- The team welcome visitors of residents and clients to the home and aim to be as flexible as possible. Visitors are welcome to pop-in but calling the home to pre-arrange a visit is preferred.
Parking
- Private parking on-site.
Glenholme House Reviews (83)
Glenholme House has a Review Score of 9.7 (9.685) out of 10, based on 15 reviews in the last 2 years.
Over all time Glenholme House has 83 reviews.
The decision to place a family member in full-time care is a difficult one to make.
The care home has a lovely atmosphere.
It is clean and pleasant in decor.
There are lots of varied activities for all residents to participate in and to stimulate them.
Despite our concerns, we have been impressed by the level of care mam receives.
All the staff are fabulous and nothing is too much bother.
We are kept well-informed at all times about mam.
I would recommend Glenholme to anyone who is considering residential care for a family member.
A great place.
I have only been here a few months but have settled in really well. Everyone is very helpful and nothing is too much trouble. My room has a lovely view and is comfortable. If I press my buzzer the staff come straight away to see if I am alright. The food is more than plentiful and tasty. The main thing is I feel safe here. If I'm in my own room, the staff pop in to check on me.
Lovely caring atmosphere. Excellent, helpful kind staff. Lots of activities which mam enjoys. I know they have the residents best interests at heart. They also support the relatives at times of distress!
The staff have continued to provide excellent support to mam. Both with their personal care and varied activities. They have made the difficult decision a little easier and I'm sure will continue to do so.
We went to visit Mam at the weekend (it was a surprise, Mam and the home didn't know I was going) we live nearly 500 miles away, so it's so important to us that Mam is safe and happy. What can I say, Mam is so happy, from once giving up on life before she moved in, she is like a new lady, she joins in nearly all the activities (not the small animals she has never liked them) things I have never seen her do before, she especially likes getting out on the bus. As a family, we are so grateful to the home and especially the staff who are always warm and welcoming, not just to Mam but family and visitors who go into visit Mam. This combined with their professionalism makes choosing this home the best thing we ever did and I would highly recommend this home to anyone.
We have been visiting a close friend for over a year and have always found the care home clean and tidy. The staff are all very friendly and there are plenty of activities arranged, as well as trips out. She is being well cared for.
Carers and all staff are very helpful. Grandmother looks clean and she is happy and content. We couldn't ask for more.
The staff were very welcoming. They offered tea/coffee and juice to the great-grandchildren as well as biscuits. My nana looked clean, tidy and most importantly she was happy. The atmosphere was lovely and the staff couldn't do enough to help.
The carers are first class the, accommodation is good and the home at the moment is completely being refurbished.
The meals are nutritious and well presented. Activities are many and varied.
We always find the staff to be very welcoming. There is always an upbeat happy atmosphere and it really lifts the spirits of visitors and residents. There are always activities for the residents and plenty of outings. The staff are all very caring and accommodating, nothing is ever too much trouble. We always feel relaxed when we visit and are made to feel like part of the Glenholme family.
The staff from management to cleaners are always pleasant and very helpful, whilst remaining professional.
The help my wife has received from them since her mother was admitted has been greatly appreciated.
The staff are kind, caring and good at their jobs. The home is always warm and welcoming and clean.
Nana enjoys the entertainment and the outings as well as the food.
The food is very nice and very appetising.
The home has just been renovated to a very high standard.
All in all, a happy home!
Plenty of staff who are always pleasant and extremely helpful.
My mother moved into Glenholme in January 2017. I have been extremely happy with her care there. The staff are friendly and helpful and nothing ever seems to be a bother.
My mother is settled and enjoys the company.
Staff are always pleasant and happy to help. They know all the residents and their families and they genuinely care. The daily activities are fantastic.
Mam has always been very happy here, staff are caring and I have no concerns. There are lots of activities and I feel she is well looked after. Now that the home is being refurbished (which was long overdue) I feel much more that she is in the very best place. Well done to everyone at Glenholme.
My Nana seems happy and settled since moving into Glenholme House. Home is lovely and the staff are very helpful and friendly. Plenty of activities and outings for residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 May 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Glenholme House.
There are no upcoming events for Glenholme House.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Wellburn Care Homes Ltd
- 31 Jan 2025Recipient: Wellburn Care Homes Ltd
- 31 Jan 2024Recipient: Wellburn Care Homes Ltd
Accreditations
There are no accreditations posted yet for Glenholme House.
Meet the Team (2)

Natasha's journey with Wellburn began at Glenholme House Care Home as a Care Assistant in April 2016 and quickly earned a promotion to Team Leader in November 2016. Her leadership qualities shone through, leading to her promotion to Deputy Manager in December 2021, acting Home Manager in July 2022, and ultimately becoming Home Manager of Glenholme in November 2022.
Natasha holds both a Level 3 and a Level 5 NVQ in Health & Social Care.

Cheryl joined the care sector in 2007 as a Care Assistant and was promoted to Team Leader in 2011. She steadily progressed to Night Manager in 2024 and joined Glenholme House as Deputy Manager in November 2025. Cheryl has her Level 3 NVQ and hopes to begin working towards her Level 5 qualification shortly.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glenholme House to verify any information. View our terms and conditions. Glenholme House has an Enhanced Service -more info.