Submit a Review for Barchester Washington Grange Care Home
Burnhope Road, Barnston, Washington, NE38 8HZ
View Full Details of Barchester Washington Grange Care HomeLatest Reviews for Barchester Washington Grange Care Home
16 April 2025
My dad came in 6 weeks ago. I am very impressed with the place. It is like a hotel. The staff are very friendly and I have no fear of him receiving any abuse. My dad seems very settled. I wish the car park was bigger with many more spaces, otherwise it is very good.
10 April 2025
Like so many of his generation my 96 year old father has a fierce independent streak. Some months ago, when he was first admitted, he was extremely uncooperative and confrontational. The wonderful staff insisted that they wouldn't give up on him and would persevere with him. I was doubtful. I shouldn't have been. They have completely turned things around. Dad is settled, eating better and participates in the activities. The care given is on show every time we visit. A massive thank you to all the staff.
10 April 2025
My dad lives here now he's happy clean comfortable and well fed looked after brilliantly the staff adore him. This home is well maintained the staff are fabulous they always make you feel welcome. The place is spotless and the food looks so yummy all homemade and plenty to choose from. Leaving my dad there I know he's in good safe hands.
11 March 2025
After a week resident very settled & interacted with carers who were very patient and warm towards him, Food very good and plenty of liquid through out the day. The resident has dementia, very confused and little speech. He is kept spotlessly clean & presentable.
29 January 2025
Visited Friday 17th and Saturday 18th January 2025. I was impressed by the care staff who were engaging and interactive with all residents present. My aunt looked well cared for, hair and nails are done weekly. She was happy and comfortable. She gets on with all the care staff. The food was of good quality and I was asked if I would like to join her for lunch. Her daughter-in-law visits regularly with my aunt's dog, who she misses greatly. The afternoon entertainment was provided by a young singer. He had a fabulous voice, sang a variety of styles. All throughout, he was encouraging the residents to join in, dance and sat with them if they were unable to get up. The residents appeared to really enjoy themselves, singing, dancing, clapping and generally joining in. The manager was present both days and very interactive with her residents and staff. The home was clean, tidy and well cared for. I thoroughly enjoyed my visits to this home.
23 December 2024
My grandmother transferred from another home to Barchester Washington Grange Care Home due to lack of care. She did not speak at all. Since being at Washington Grange, she has spoke to us, looks happy, we can't thank staff enough.
05 November 2024
My mam stayed at Barchester Washington Grange Care Home for one week of respite in October 2024. She had a very pleasant and happy week with all of the staff being very caring and friendly. The care home itself has a very homely, warm and comforting atmosphere and I knew instantly my mam was going to be cared for at the highest of standards. All of Mam's needs were catered for. She enjoyed all the meals, from breakfast to evening meal. She enjoyed the entertainment and mixing with other residents. Our family want to thank all of the staff for taking such great care of our mam's needs. We want Mam to stay with you again.
13 August 2024
My mam has been in Barchester Washington Grange Care Home around sixteen months. She settled well nad this was due to the lovely team of carers. Mam was very poorly again end of June and the team was very good and reacted very quickly. She ended up in hospital for a week and just wasn't herself when she returned to the Grange. The staff kept a close eye on her and she's getting better with their help. I couldn't ask for a better team of carers.
12 August 2024
I visit my friend every week. She is well looked after. We are all made to feel welcome at all times. There is a very pleasant atmosphere in the home.
22 July 2024
I visit weekly staff are lovely and friendly, I always get a cup of tea and made to feel welcome.
16 July 2024
My mam is happy and well cared for in this lovely, homely environment. Without the care and support she has received she would not still be here. I will be eternally grateful for all they do for her.
12 July 2024
Very grateful for all her care and support.
20 June 2024
Mother-in-law has been a resident for one year. Very well looked after. Personal needs are very well met. Excellent relationship with local GP practice. Carers are very involved and attentive. Good could be better but that is being addressed. Generally, a very good service and a well-delivered experience.
14 June 2024
Both my parents reside at Barchester Washington Grange Care Home. My mam is in the advanced stages whilst my dad is less advanced. His needs are sometimes complex as he can become quite agitated and confused. The girls are fabulous, they always act with compassion and understanding. I feel content in the knowledge that they are both well looked after and cared for and loved.
05 June 2024
Can't fault, staff are very caring and considerate. Mam was in and out of hospital prior to moving to Barchester Washington Grange Care Home. There have not been any admissions since, a testament to the excellent care. Food, however, is not great, not at all similar to what she is used to. Mam's worse, "It's food for children, not adults". My mam prided herself in a very healthy, low-fat diet with a great choice of vegetables, salad and fruit.
26 February 2024
Dad has settled well, he still, from time to time, gets upset but the staff are fantastic and calm him down by talking to him. They are all very caring and cheerful which has helped my sister and I relax more and not worry. The atmosphere in the home is so lovely, it's like one big happy family. I would definitely recommend the home to others.
20 December 2023
What a find! My dad became a resident at Washington Grange in May, and he is really happy there. He has settled very well due to the friendly, happy staff, who have made him and his family feel very welcome. Nothing is ever a bother, and they have an excellent relationship with my dad. It's a pleasure visiting him, and I feel happy leaving Dad in such a safe, caring and comfortable environment.
02 November 2022
I have always found the staff pleasant and helpful. I have always been treated with dignity. My wife is in good hands.
31 October 2022
Every time we visit, we are welcomed with a smile and a chat from the staff. My dad, who is a regular visitor, is greeted like a family member. Despite the lack of staff (sometimes there are only two staff members), the residents are well looked after, and the staff do an amazing job. Thank you.
19 July 2022
Great care is given and compassion for the residents and their families. Staff well chosen for their skills and personality. My mother has been in for over 2 years, with no complaints. Management work in partnership in all aspects.
Latest Reviews for Barchester Washington Grange Care Home
16 April 2025
My dad came in 6 weeks ago. I am very impressed with the place. It is like a hotel. The staff are very friendly and I have no fear of him receiving any abuse. My dad seems very settled. I wish the car park was bigger with many more spaces, otherwise it is very good.
10 April 2025
Like so many of his generation my 96 year old father has a fierce independent streak. Some months ago, when he was first admitted, he was extremely uncooperative and confrontational. The wonderful staff insisted that they wouldn't give up on him and would persevere with him. I was doubtful. I shouldn't have been. They have completely turned things around. Dad is settled, eating better and participates in the activities. The care given is on show every time we visit. A massive thank you to all the staff.
10 April 2025
My dad lives here now he's happy clean comfortable and well fed looked after brilliantly the staff adore him. This home is well maintained the staff are fabulous they always make you feel welcome. The place is spotless and the food looks so yummy all homemade and plenty to choose from. Leaving my dad there I know he's in good safe hands.
11 March 2025
After a week resident very settled & interacted with carers who were very patient and warm towards him, Food very good and plenty of liquid through out the day. The resident has dementia, very confused and little speech. He is kept spotlessly clean & presentable.
29 January 2025
Visited Friday 17th and Saturday 18th January 2025. I was impressed by the care staff who were engaging and interactive with all residents present. My aunt looked well cared for, hair and nails are done weekly. She was happy and comfortable. She gets on with all the care staff. The food was of good quality and I was asked if I would like to join her for lunch. Her daughter-in-law visits regularly with my aunt's dog, who she misses greatly. The afternoon entertainment was provided by a young singer. He had a fabulous voice, sang a variety of styles. All throughout, he was encouraging the residents to join in, dance and sat with them if they were unable to get up. The residents appeared to really enjoy themselves, singing, dancing, clapping and generally joining in. The manager was present both days and very interactive with her residents and staff. The home was clean, tidy and well cared for. I thoroughly enjoyed my visits to this home.
23 December 2024
My grandmother transferred from another home to Barchester Washington Grange Care Home due to lack of care. She did not speak at all. Since being at Washington Grange, she has spoke to us, looks happy, we can't thank staff enough.
05 November 2024
My mam stayed at Barchester Washington Grange Care Home for one week of respite in October 2024. She had a very pleasant and happy week with all of the staff being very caring and friendly. The care home itself has a very homely, warm and comforting atmosphere and I knew instantly my mam was going to be cared for at the highest of standards. All of Mam's needs were catered for. She enjoyed all the meals, from breakfast to evening meal. She enjoyed the entertainment and mixing with other residents. Our family want to thank all of the staff for taking such great care of our mam's needs. We want Mam to stay with you again.
13 August 2024
My mam has been in Barchester Washington Grange Care Home around sixteen months. She settled well nad this was due to the lovely team of carers. Mam was very poorly again end of June and the team was very good and reacted very quickly. She ended up in hospital for a week and just wasn't herself when she returned to the Grange. The staff kept a close eye on her and she's getting better with their help. I couldn't ask for a better team of carers.
12 August 2024
I visit my friend every week. She is well looked after. We are all made to feel welcome at all times. There is a very pleasant atmosphere in the home.
22 July 2024
I visit weekly staff are lovely and friendly, I always get a cup of tea and made to feel welcome.
16 July 2024
My mam is happy and well cared for in this lovely, homely environment. Without the care and support she has received she would not still be here. I will be eternally grateful for all they do for her.
12 July 2024
Very grateful for all her care and support.
20 June 2024
Mother-in-law has been a resident for one year. Very well looked after. Personal needs are very well met. Excellent relationship with local GP practice. Carers are very involved and attentive. Good could be better but that is being addressed. Generally, a very good service and a well-delivered experience.
14 June 2024
Both my parents reside at Barchester Washington Grange Care Home. My mam is in the advanced stages whilst my dad is less advanced. His needs are sometimes complex as he can become quite agitated and confused. The girls are fabulous, they always act with compassion and understanding. I feel content in the knowledge that they are both well looked after and cared for and loved.
05 June 2024
Can't fault, staff are very caring and considerate. Mam was in and out of hospital prior to moving to Barchester Washington Grange Care Home. There have not been any admissions since, a testament to the excellent care. Food, however, is not great, not at all similar to what she is used to. Mam's worse, "It's food for children, not adults". My mam prided herself in a very healthy, low-fat diet with a great choice of vegetables, salad and fruit.
26 February 2024
Dad has settled well, he still, from time to time, gets upset but the staff are fantastic and calm him down by talking to him. They are all very caring and cheerful which has helped my sister and I relax more and not worry. The atmosphere in the home is so lovely, it's like one big happy family. I would definitely recommend the home to others.
20 December 2023
What a find! My dad became a resident at Washington Grange in May, and he is really happy there. He has settled very well due to the friendly, happy staff, who have made him and his family feel very welcome. Nothing is ever a bother, and they have an excellent relationship with my dad. It's a pleasure visiting him, and I feel happy leaving Dad in such a safe, caring and comfortable environment.
02 November 2022
I have always found the staff pleasant and helpful. I have always been treated with dignity. My wife is in good hands.
31 October 2022
Every time we visit, we are welcomed with a smile and a chat from the staff. My dad, who is a regular visitor, is greeted like a family member. Despite the lack of staff (sometimes there are only two staff members), the residents are well looked after, and the staff do an amazing job. Thank you.
19 July 2022
Great care is given and compassion for the residents and their families. Staff well chosen for their skills and personality. My mother has been in for over 2 years, with no complaints. Management work in partnership in all aspects.