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- Barchester Washington Grange Care Home

I could not praise this care home enough. My nana had excellent care during her time thereDeborah B(Granddaughter of Resident/Service User)

Every time we visit, we are welcomed with a smile and a chat from the staffLynn T(Daughter of Resident/Service User)

Great care is given and compassion for the residents and their families.Shirley H(Daughter of Resident/Service User)

I could not praise this care home enough. My nana had excellent care during her time thereDeborah B(Granddaughter of Resident/Service User)

Every time we visit, we are welcomed with a smile and a chat from the staffLynn T(Daughter of Resident/Service User)

Great care is given and compassion for the residents and their families.Shirley H(Daughter of Resident/Service User)

Washington Grange makes the most of pleasant grounds and a versatile interior to provide top quality residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.
A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.
All staff are carefully chosen and well-qualified to achieve the...
Care Provided by Barchester Washington Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Washington Grange Care Home for full pricing details and T&Cs.
Contact Barchester Washington Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Ben Patterson(Senior General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
Room Information
- Single Rooms (41)
Barchester Washington Grange Care Home Reviews (71)
Barchester Washington Grange Care Home has a Review Score of 9.8 (9.795) out of 10, based on 21 reviews in the last 2 years.
Over all time Barchester Washington Grange Care Home has 71 reviews.
I have found this home an excellent choice for my mother, considering she was in two hospitals prior to this, and her mental and physical health was very poor, she has excelled considerably. The staff realised my mother needed mental stimulation, and moved her to a different bedroom near the front desk. This more inspired my mother, she found the will to power to fight her illness, and now the staff have given my mother little jobs to do, which she greatly enjoys, especially her title of Ambassador for the home. The staff are very friendly and approachable. Their caring nature and empathy is a tribute to this home.
Many thanks for your kind words, we are glad you Mum's quality of life has improved since being with us. I will pass your kind words onto the team.
I can't fault the care he receives and any concerns are duly sorted. Visiting my friend twice a week I have seen staff came and go, but all staff are attentive to my friend.
Hi,
Thanks for your kind words I will pass this on to the team.
Thanks,Ben
Management and staff very helpfull and caring with Mam. Very helpfull with getting Mam in full time care. We feel Mam is safe and comfatable. Would be nice to see Mam taken out a bit i understand that shortage of staff but would be nice in warmer weather. Can i suggest maybes industeral air freshner in lounge & reception would give a good impression on entering the building
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
What can I say, I walked into the care home this morning after being on holiday for a week worried about what I may find after my mother being unwell before leaving, to find a silent disco in full swing, all of the residents taking part in a sing a long, with a DJ (BRILLIANT) how amazing!! Care staff all dressed up and singing and dancing with all of the residents, the interaction from all the staff including kitchen staff, the handy man the list goes on and so does the care it's incredible the attention that is given to all of the residents, the lady sitting next to me said she had had a lovely morning.
My mam has sung her heart out this morning danced and laughed, fabulous to see.
Well done and a huge thank you to everyone who works here and for the care in which my mam receives
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. Many Thanks
The staff are always friendly and kind. My uncle loves being there and the care is second to none. It gives the family peace of mind knowing he is being looked after and his needs are being met.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. Many Thanks
I cannot speak highly enough of the care & support my dad receives at this care home. From day one, the staff have been outstanding - kind, patient, professional, & genuinely caring. They take the time to know each resident as an individual which makes a hugh difference for both residents and families. The facilities are always clean, tidy and well maintained, creating a comfortable & welcoming environment. The food & drink service is excellent with good-quality meals that are clearly prepared with care & attention to residents' needs & preferences. Most importantly, the home feels very safe & well managed, giving real peace of mind that vulnerable people are properly looked after & respected.
Thank you for your kind words, I will pass on this message to the wider team.
My aunt looks so well cared for, with nails and hair done . Her dog is allowed to visit regularly . She is very happy there .
Thank you all .
I look forward to visiting again soon.
Lynne
Many thanks for your kind comments. I will pass this message on to the wider team.
Kind Regards,
Ben
We nearly lost our dad these past couple of weeks I cannot tell you how caring and efficient the staff were. So helpful with our family too. 100% service. I would like to mention Denise the senior she has gone above and beyond with us as all the staff have. These girls all need praise from the office to the floor, domestics, kitchen, laundry, carers - super proud of them all.
Thank you for your kind words regarding your experience at Washington Grange. I will be sure to pass this message onto Denise & the wider team.
Thank you,Ben Patterson
General Manager
Really pleased with Mam's care, staff sre very attentive and friendly. Mam was made to feel very welcome from the first day and has settled in well and enjoys the activities which are proving for her. Many thanks.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My sister-in-law passed away on 15th July after 5 1/2 yrs in their care. Could not have asked for better care. They were by her side until the end. Thank you all. My brother is also in the same home receiving all the care and attention he needs as my sister-in-law did. I visit every week. He is always clean and well dressed. He loves to flurt with the girls! It makes his day! Thank you for all you do for him. xx
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
First time I came she was asleep but people we left her with were taking and cheerful, even cuddled me before I left. Home looks lovely, tidy, nice and clean. Staff are so friendly and made us welcome. She was asleep at first but woke up and we got on great, first time for a long time. Second visit she was so different, much more talkative.
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.
I first visited Washington Grange to 'suss' it out, a couple of months ago. All staff took time to show me around and explain everything. During that visit I knew it was the right place for my step-mum to be. Now that she is here, the whole family is very happy with everything at the Grange. Very friendly and caring staff. Nothing is too much trouble. Great attention to every detail and people treated as individuals.
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.
My dad was a resident from November 24 until his death on 23/4/25. Right from the start he was treated like a family member by the staff, so caring, friendly, kind and professional. The care home public areas and his bedroom were always clean and warm. The home cooked meals and snacks were delicious and plentiful. There was entertainment for the residents, visiting singers, local school children and trips out. His clothes were regularly laundered. We could not have asked for a better. Home from home for our beloved dad.
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams
My dad came in 6 weeks ago. I am very impressed with the place. It is like a hotel. The staff are very friendly and I have no fear of him receiving any abuse. My dad seems very settled. I wish the car park was bigger with many more spaces, otherwise it is very good.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Like so many of his generation my 96 year old father has a fierce independent streak. Some months ago, when he was first admitted, he was extremely uncooperative and confrontational. The wonderful staff insisted that they wouldn't give up on him and would persevere with him. I was doubtful. I shouldn't have been. They have completely turned things around. Dad is settled, eating better and participates in the activities. The care given is on show every time we visit. A massive thank you to all the staff.
Thank you for your lovely comments your dad is a pleasure to look after,
My dad lives here now he's happy clean comfortable and well fed looked after brilliantly the staff adore him. This home is well maintained the staff are fabulous they always make you feel welcome. The place is spotless and the food looks so yummy all homemade and plenty to choose from. Leaving my dad there I know he's in good safe hands.
Thank you for your kind words, We are all one big happy family and love to make our residents smile.
After a week resident very settled & interacted with carers who were very patient and warm towards him, Food very good and plenty of liquid through out the day. The resident has dementia, very confused and little speech. He is kept spotlessly clean & presentable.
Thank you very much for your review Elaine, It is a pleasure to look after your partner, he is a gentleman.
Since being at Washington Grange, she has spoke to us, looks happy, we can't thank staff enough.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
She had a very pleasant and happy week with all of the staff being very caring and friendly.
The care home itself has a very homely, warm and comforting atmosphere and I knew instantly my mam was going to be cared for at the highest of standards. All of Mam's needs were catered for. She enjoyed all the meals, from breakfast to evening meal. She enjoyed the entertainment and mixing with other residents. Our family want to thank all of the staff for taking such great care of our mam's needs. We want Mam to stay with you again.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mam has been in Barchester Washington Grange Care Home around sixteen months. She settled well nad this was due to the lovely team of carers. Mam was very poorly again end of June and the team was very good and reacted very quickly. She ended up in hospital for a week and just wasn't herself when she returned to the Grange. The staff kept a close eye on her and she's getting better with their help. I couldn't ask for a better team of carers.
Thank you so much, Eileen, for your lovely comments, our staff are amazing and love to make a difference to our residents' lives.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (0)
- 28 Apr 2026
Resident, David at Washington Grange had always wanted to visit The Fans Museum Sunderland- a place full of football history, passion, and memories. So, staff at the home made his...
- 09 Mar 2026
Staff and residents at Barchester’s Washington Grange care home in Barmston, Washington had a fantastic time celebrating British Pie Week, a brilliant excuse to sample lots of delicious fare. Over...
- 15 Jan 2026
A local Healthy Heart Event is set to take place at Washington Grange in Washington on Wednesday 28th January 2026, offering the community an opportunity to focus on heart health...
There are no upcoming events for Barchester Washington Grange Care Home.
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Washington Grange Care Home.
Meet the Team (4)

Hi, my name is Ben, and I am the General Manager here at Washington Grange Care Home.
I have worked for Barchester since 2022, working in a variety of roles that have given me valuable insight into every aspect of care home life. Starting in a support role, I developed strong foundations in hands-on care, teamwork and leadership, which have shaped the way I manage today.
During my time with the company, I have gained experience in leading teams through positive change and have been proud to play a key role in supporting a home to improve its CQC rating. I am passionate about creating a warm and welcoming environment where residents feel truly at home, families feel reassured, and staff feel supported and valued.
As General Manager, my goal is to ensure that every individual receives the highest quality of care, delivered with dignity, respect, and compassion, while also continuously developing our services to meet the needs of our community.

I started working at Washington Grange in 2005 as an activity co-ordinator, with previous experience in the care sector, I then worked my way up over the years and was promoted to Deputy Manager in 2020, I enjoy learning new things every day, I enjoy being involved with our residents and their families, participating in various fun days any excuse for a fancy dress day. I enjoy meeting lots of different people and working closely with them to provide the care our residents need and deserve.

Sharon has worked in the care sector for a number of years as an administrator
Sharon enjoys her role and loves to spend time chatting with residents and families.
Her hobbies are riding a motorbike with her partner, and holidaying in hot climates.
Sharon also lived abroad in her early years as she was married to a soldier.

Hi, my name is Lauren, and I joined Barchester in July 2025 as an Activities Assistant (bank) before progressing to my current role of Activities Coordinator. I wanted to join the team as I saw how great everyone worked together; it felt like ‘one big family’.
I enjoy helping the residents and finding out about the past and listening to their remarkable stories, understanding their preferences and hobbies, so we can include them in the home's activities programme. Seeing residents smile and interact, keeping them active and stimulated as part of a varied life enrichment programme, is important.
Frequently Asked Questions about Barchester Washington Grange Care Home
What types of Care is Barchester Washington Grange Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Washington Grange Care Home have?
There are 41 Single Rooms.
What are the Facilities & Services at Barchester Washington Grange Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Washington Grange Care Home to the centre of Washington?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Washington Grange Care Home to verify any information. View our terms and conditions. Barchester Washington Grange Care Home has an Enhanced Service -more info.