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- Barchester Washington Grange Care Home

I could not praise this care home enough. My nana had excellent care during her time thereDeborah B(Granddaughter of Resident/Service User)

Every time we visit, we are welcomed with a smile and a chat from the staffLynn T(Daughter of Resident/Service User)

Great care is given and compassion for the residents and their families.Shirley H(Daughter of Resident/Service User)

I could not praise this care home enough. My nana had excellent care during her time thereDeborah B(Granddaughter of Resident/Service User)

Every time we visit, we are welcomed with a smile and a chat from the staffLynn T(Daughter of Resident/Service User)

Great care is given and compassion for the residents and their families.Shirley H(Daughter of Resident/Service User)

Washington Grange makes the most of pleasant grounds and a versatile interior to provide top quality residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.
A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.
All staff are carefully chosen and well-qualified to achieve the...
Care Provided by Barchester Washington Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Washington Grange Care Home for full pricing details and T&Cs.
Contact Barchester Washington Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Ben Patterson (Senior General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
Room Information
- Single Rooms (41)
Barchester Washington Grange Care Home Reviews (73)
Barchester Washington Grange Care Home has a Review Score of 9.9 (9.873) out of 10, based on 21 reviews in the last 2 years.
Over all time Barchester Washington Grange Care Home has 73 reviews.
She had a very pleasant and happy week with all of the staff being very caring and friendly.
The care home itself has a very homely, warm and comforting atmosphere and I knew instantly my mam was going to be cared for at the highest of standards. All of Mam's needs were catered for. She enjoyed all the meals, from breakfast to evening meal. She enjoyed the entertainment and mixing with other residents. Our family want to thank all of the staff for taking such great care of our mam's needs. We want Mam to stay with you again.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mam has been in Barchester Washington Grange Care Home around sixteen months. She settled well nad this was due to the lovely team of carers. Mam was very poorly again end of June and the team was very good and reacted very quickly. She ended up in hospital for a week and just wasn't herself when she returned to the Grange. The staff kept a close eye on her and she's getting better with their help. I couldn't ask for a better team of carers.
Thank you so much, Eileen, for your lovely comments, our staff are amazing and love to make a difference to our residents' lives.
There is a very pleasant atmosphere in the home.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I visit weekly staff are lovely and friendly, I always get a cup of tea and made to feel welcome.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mam is happy and well cared for in this lovely, homely environment. Without the care and support she has received she would not still be here. I will be eternally grateful for all they do for her.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Very grateful for all her care and support.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Mother-in-law has been a resident for one year. Very well looked after. Personal needs are very well met. Excellent relationship with local GP practice. Carers are very involved and attentive. Good could be better but that is being addressed. Generally, a very good service and a well-delivered experience.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Both my parents reside at Barchester Washington Grange Care Home. My mam is in the advanced stages whilst my dad is less advanced. His needs are sometimes complex as he can become quite agitated and confused. The girls are fabulous, they always act with compassion and understanding. I feel content in the knowledge that they are both well looked after and cared for and loved.
Thank you, Julia, for your kind words. Both your mam and dad have settled well and are a pleasure to care for.
Food, however, is not great, not at all similar to what she is used to. Mam's worse, "It's food for children, not adults". My mam prided herself in a very healthy, low-fat diet with a great choice of vegetables, salad and fruit.
Thank you for your kind words your mam is part of our family now. I will ensure to address the issue you have raised.
Dad has settled well, he still, from time to time, gets upset but the staff are fantastic and calm him down by talking to him. They are all very caring and cheerful which has helped my sister and I relax more and not worry. The atmosphere in the home is so lovely, it's like one big happy family. I would definitely recommend the home to others.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My dad became a resident at Washington Grange in May, and he is really happy there. He has settled very well due to the friendly, happy staff, who have made him and his family feel very welcome. Nothing is ever a bother, and they have an excellent relationship with my dad. It's a pleasure visiting him, and I feel happy leaving Dad in such a safe, caring and comfortable environment.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I have always been treated with dignity.
My wife is in good hands.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Every time we visit, we are welcomed with a smile and a chat from the staff. My dad, who is a regular visitor, is greeted like a family member. Despite the lack of staff (sometimes there are only two staff members), the residents are well looked after, and the staff do an amazing job. Thank you.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Great care is given and compassion for the residents and their families. Staff well chosen for their skills and personality. My mother has been in for over 2 years, with no complaints. Management work in partnership in all aspects.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My husband is very well looked after. He can be quite difficult at times due to his dementia, but the staff are always very supportive. I am so grateful for the care and attention he receives and admires the staff for the way they have coped with all the difficulties and extra work Covid entailed.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I could not praise this care home enough. My nana had excellent care during her time there. When she died in March, not only the love and care she needed was second to none, the support the family got was amazing. We were updated constantly, and even though some Covid measures were still in place, we were allowed access whenever we wanted. Best carers you could hope for. I would recommend this care home to anyone.
Condolences to you and the family. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Staff always friendly when visiting. Always feel my mam is cared for and looked after.
Very satisfied with the care of my father who is being well looked after by the staff in this care home.
Thank you we are all one big happy family here at Washington Grange love to see the smile on everyone's face.
We are delighted with the care of my father-in-law at the Grange. He has improved tremendously since coming here. He is well cared for and stimulated by all the activities on offer. He has regained his zest for life having been very depressed before he arrived at the Grange. We are grateful.
Thank you so much for your kind words your father-in-law enjoys all activities always a smiling lovely man.
Despite these difficult times with all the restrictions brought about by the Coronavirus Pandemic, my father has continued to receive the best professional care and has been treated with dignity and kindness.
Thank you for your kind words your father is a gentleman and a pleasure to look after.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (12) & Events (0)
- 12 Aug 2026
Today we celebrated a very special milestone as our wonderful Head Housekeeper, Debbie, reached an incredible 10 years of service! Over the past decade, she has shown incredible commitment, care...
- 05 Aug 2026
CARE HOME CONGRATULATES ‘CARING’ EMPLOYEE OF THE MONTH Residents and staff at Washington Grange Care Home in Barmston applauded as Activities Coordinator, Lauren Burns was named ‘Employee of the Month’...
- 28 Apr 2026
Resident, David at Washington Grange had always wanted to visit The Fans Museum Sunderland- a place full of football history, passion, and memories. So, staff at the home made his...
There are no upcoming events for Barchester Washington Grange Care Home.
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Washington Grange Care Home.
Meet the Team (7)

Hi, my name is Ben, and I am the General Manager here at Washington Grange Care Home.
I have worked for Barchester since 2022, working in a variety of roles that have given me valuable insight into every aspect of care home life. Starting in a support role, I developed strong foundations in hands-on care, teamwork and leadership, which have shaped the way I manage today.
During my time with the company, I have gained experience in leading teams through positive change and have been proud to play a key role in supporting a home to improve its CQC rating. I am passionate about creating a warm and welcoming environment where residents feel truly at home, families feel reassured, and staff feel supported and valued.
As General Manager, my goal is to ensure that every individual receives the highest quality of care, delivered with dignity, respect, and compassion, while also continuously developing our services to meet the needs of our community.

I started working at Washington Grange in 2005 as an activity co-ordinator. With previous experience in the care sector, I then worked my way up over the years and was promoted to Deputy Manager in 2020. I enjoy learning new things every day, and I enjoy being involved with our residents and their families, participating in various fun days any excuse for a fancy dress day.
I enjoy meeting lots of different people and working closely with them to provide the care our residents need and deserve.

Sharon has worked in the care sector for a number of years as an administrator
Sharon enjoys her role and loves to spend time chatting with residents and families.
Her hobbies are riding a motorbike with her partner, and holidaying in hot climates.
Sharon also lived abroad in her early years as she was married to a soldier.

Hi, my name is Lauren, and I joined Barchester in July 2025 as an Activities Assistant (bank) before progressing to my current role of Activities Coordinator. I wanted to join the team as I saw how great everyone worked together; it felt like ‘one big family’.
I enjoy helping the residents and finding out about the past and listening to their remarkable stories, understanding their preferences and hobbies, so we can include them in the home's activities programme. Seeing residents smile and interact, keeping them active and stimulated as part of a varied life enrichment programme, is important.

Catherine, known to everyone as Cat, joined Washington Grange Care Home in 2021 and quickly became a valued member of the team. As a senior carer, she plays a key role in supporting both residents and staff, ensuring high standards of care are maintained at all times. Cat brings a compassionate approach to her work and is always willing to go the extra mile to make residents feel comfortable and respected. Cat chose to join Washington Grange because of its strong sense of community and person-centred approach to care. Her favourite part of the job is building meaningful relationships with residents and learning about their life stories. She finds it incredibly rewarding to make a positive difference in someone’s day, no matter how small the moment may seem.
“I love taking the time to really get to know each resident. It’s the little moments – like a smile or a conversation – that make this job so special.”

Victoria joined the Washington Grange Team in 2024 as a carer and worked her way up to a bank senior carer, bringing enthusiasm, flexibility, and a genuine passion for supporting others. She quickly settled into the role, demonstrating reliability and a caring nature that residents and colleagues alike appreciate. Victoria was drawn to Washington Grange because of its welcoming atmosphere and reputation for high-quality care. She particularly enjoys the variety her role offers and the opportunity to step into different responsibilities as part of the bank senior team. Her favourite aspect of the job is helping residents maintain their independence while ensuring they feel safe, valued, and supported every day.
“Every day is different, and I love that. Being able to support residents in a way that helps them stay independent is really important to me”.

Sharon is an experienced carer with 16 years in the care sector, bringing a deep understanding of residents’ needs and a compassionate approach to her role. She is dedicated to providing person-centred care and ensuring every individual feels respected, comfortable, and valued. Sharon chose to work at Washington Grange because of its friendly team environment and strong focus on delivering high-quality care. She enjoys the sense of teamwork and the support shared among staff. Her favourite part of the job is making a difference in the residents’ daily lives, whether through meaningful conversations, activities, or simply offering reassurance and kindness.
“It’s the connections you build that make this job so meaningful. Knowing you’ve made someone’s day a little brighter is the best feeling".
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