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- Barchester Washington Grange Care Home

I could not praise this care home enough. My nana had excellent care during her time thereDeborah B(Granddaughter of Resident/Service User)

Every time we visit, we are welcomed with a smile and a chat from the staffLynn T(Daughter of Resident/Service User)

Great care is given and compassion for the residents and their families.Shirley H(Daughter of Resident/Service User)

I could not praise this care home enough. My nana had excellent care during her time thereDeborah B(Granddaughter of Resident/Service User)

Every time we visit, we are welcomed with a smile and a chat from the staffLynn T(Daughter of Resident/Service User)

Great care is given and compassion for the residents and their families.Shirley H(Daughter of Resident/Service User)

Washington Grange makes the most of pleasant grounds and a versatile interior to provide top quality residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.
A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.
All staff are carefully chosen and well-qualified to achieve the...
Care Provided by Barchester Washington Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Washington Grange Care Home for full pricing details and T&Cs.
Contact Barchester Washington Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Ben Patterson (Senior General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
Room Information
- Single Rooms (41)
Barchester Washington Grange Care Home Reviews (73)
Barchester Washington Grange Care Home has a Review Score of 9.9 (9.873) out of 10, based on 21 reviews in the last 2 years.
Over all time Barchester Washington Grange Care Home has 73 reviews.
Always find Mum well cared for when we visit, have a slight problem with clothes and items going missing from room.
Thank you for your review; we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My dad has been in Washington Grange since February 2021 and has been looked after very well by your management and staff who are very caring and very professional.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff have been good at keeping me informed of all the things happening during this pandemic. I think they have done excellent work over this period.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mother stayed as a respite patient for 1 week whilst a wetroom was constructed in her bungalow. From my first visit to assess I was struck by the professionalism and excellent condition of the home. The manager/dep manager and all staff are a huge asset to Barchester who care deeply for their residents. I would certainly like my mother to stay again. I would be grateful if you could commend them all for their professionalism. I felt totally at ease that my mother was in excellent hands.
Your mother was an absolute pleasure to look after, a lovely lady.
Take Care
Due to the current pandemic, I have not been able to visit the mam inside of the home. Only visit via a visit suit. Mam is always clean and tidy. She is happy in her environment. Staff are always helpful and take care of mam.
Thanks, Judith, your mam is so happy and content and always smiling.
After having to admit my mum for emergency respite, I have found all the staff to be exceptionally helpful, and their kindness shines through when I see them with my mum. She seems to always be treated with respect and dignity.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I can't thank the team enough for looking after her so well and making her stat comfortable and safe.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My 93 years old mother was a resident of Washinton Grange for just over two years, however, unfortunately, died in July 2020 (non-Covid). During her stay I always found the staff caring and attentive to her needs, ensuring that she was always clean, tidy and safe. She suffered with Alzheimer's but this never prevented her from joining in with the activities, especially the singing entertainers. She was always encouraged by the manager and staff to join in and sing. The accommodation was always clean and tidy and a good selection of food and drink was available. I can't thank the team enough for making my mother's stay comfortable and wouldn't hesitate to recommend the home.
Please accept our condolences to you and the family. Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
We, the family, were kept fully informed of all matters relating to my mother-in-law. All levels of staff from management to carers fantastic. I would not hesitate to recommend this home to anybody, could not have wished mother-in-law's last days to be any better. Many thanks, Washington Grange.
Thank you so much for your kind words, I will pass your thanks to all staff. Your mother in law was a lovely lovely lady.
My mother in law is in this home, the care she receives is 100%. Carers have a lot to put up with dementia patients. I've seen with my own eyes how some patients are violent towards carers they deserve a medal for kindness and patience they are dedicated to there jobs. They work hard for there money and only wish they earned more because of each and everyone deserves it from carers to cleaners to kitchen staff and management. This home is brilliant excelling in everything even the activities keep up the good work. Thank you all.
Thank you so much for your kind words, they means a lot to us all. I will pass this on to my team.
My mam has been here now for five years. They have been brilliant.
Thank you so much, really appreciate your kind words.
The staff are very friendly and look after my mother-in-law very well.
Thank you for your kind words, so pleased you feel at home.
Throughout her two year stay, it was such a comfort knowing how well cared for she was.
It was clear how much love, care and concern there was from all of the staff at all times.
Thank you for your kind words it was a pleasure looking after all our residents.
Friendly, caring staff.
My mother was very ill and they understood her needs. The home was clean and well presented. My mother's room was spacious and had a good outlook.
The care staff are lovely and helpful. They made sure I have everything I need the food is lovely and we have a choice.
We have been able to participate in stakeholder meetings to decide on changes in care when required.
Over 6 years all have provided an environment and level of care we have been happy with.
Thank you so much for your review it means a lot to me and my team.
The food is good. The staff give the family peace of mind.
Yes, we are all a big happy family and our residents mean the world to us.
The staff are all friendly and very supportive. The home is very pleasant and clean.
Thank you for your kind words regarding Washington Grange we do our best to ensure all our residents are cared for to the highest standard and to ensure they have a lovely clean environment to call home.
During my Aunt's stay at this care home I can, with true knowledge state that the care and attention to Aunty's needs were met with compassion, dignity and a vast knowledge of her illness, which resulted in her comfort and well being at this home. We encounter no resistance from any of the staff as they were all for the residents and they all do a brilliant job. The Manager and all staff deserve praise. Thank you all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (12) & Events (0)
- 12 Aug 2026
Today we celebrated a very special milestone as our wonderful Head Housekeeper, Debbie, reached an incredible 10 years of service! Over the past decade, she has shown incredible commitment, care...
- 05 Aug 2026
CARE HOME CONGRATULATES ‘CARING’ EMPLOYEE OF THE MONTH Residents and staff at Washington Grange Care Home in Barmston applauded as Activities Coordinator, Lauren Burns was named ‘Employee of the Month’...
- 28 Apr 2026
Resident, David at Washington Grange had always wanted to visit The Fans Museum Sunderland- a place full of football history, passion, and memories. So, staff at the home made his...
There are no upcoming events for Barchester Washington Grange Care Home.
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Washington Grange Care Home.
Meet the Team (7)

Hi, my name is Ben, and I am the General Manager here at Washington Grange Care Home.
I have worked for Barchester since 2022, working in a variety of roles that have given me valuable insight into every aspect of care home life. Starting in a support role, I developed strong foundations in hands-on care, teamwork and leadership, which have shaped the way I manage today.
During my time with the company, I have gained experience in leading teams through positive change and have been proud to play a key role in supporting a home to improve its CQC rating. I am passionate about creating a warm and welcoming environment where residents feel truly at home, families feel reassured, and staff feel supported and valued.
As General Manager, my goal is to ensure that every individual receives the highest quality of care, delivered with dignity, respect, and compassion, while also continuously developing our services to meet the needs of our community.

I started working at Washington Grange in 2005 as an activity co-ordinator. With previous experience in the care sector, I then worked my way up over the years and was promoted to Deputy Manager in 2020. I enjoy learning new things every day, and I enjoy being involved with our residents and their families, participating in various fun days any excuse for a fancy dress day.
I enjoy meeting lots of different people and working closely with them to provide the care our residents need and deserve.

Sharon has worked in the care sector for a number of years as an administrator
Sharon enjoys her role and loves to spend time chatting with residents and families.
Her hobbies are riding a motorbike with her partner, and holidaying in hot climates.
Sharon also lived abroad in her early years as she was married to a soldier.

Hi, my name is Lauren, and I joined Barchester in July 2025 as an Activities Assistant (bank) before progressing to my current role of Activities Coordinator. I wanted to join the team as I saw how great everyone worked together; it felt like ‘one big family’.
I enjoy helping the residents and finding out about the past and listening to their remarkable stories, understanding their preferences and hobbies, so we can include them in the home's activities programme. Seeing residents smile and interact, keeping them active and stimulated as part of a varied life enrichment programme, is important.

Catherine, known to everyone as Cat, joined Washington Grange Care Home in 2021 and quickly became a valued member of the team. As a senior carer, she plays a key role in supporting both residents and staff, ensuring high standards of care are maintained at all times. Cat brings a compassionate approach to her work and is always willing to go the extra mile to make residents feel comfortable and respected. Cat chose to join Washington Grange because of its strong sense of community and person-centred approach to care. Her favourite part of the job is building meaningful relationships with residents and learning about their life stories. She finds it incredibly rewarding to make a positive difference in someone’s day, no matter how small the moment may seem.
“I love taking the time to really get to know each resident. It’s the little moments – like a smile or a conversation – that make this job so special.”

Victoria joined the Washington Grange Team in 2024 as a carer and worked her way up to a bank senior carer, bringing enthusiasm, flexibility, and a genuine passion for supporting others. She quickly settled into the role, demonstrating reliability and a caring nature that residents and colleagues alike appreciate. Victoria was drawn to Washington Grange because of its welcoming atmosphere and reputation for high-quality care. She particularly enjoys the variety her role offers and the opportunity to step into different responsibilities as part of the bank senior team. Her favourite aspect of the job is helping residents maintain their independence while ensuring they feel safe, valued, and supported every day.
“Every day is different, and I love that. Being able to support residents in a way that helps them stay independent is really important to me”.

Sharon is an experienced carer with 16 years in the care sector, bringing a deep understanding of residents’ needs and a compassionate approach to her role. She is dedicated to providing person-centred care and ensuring every individual feels respected, comfortable, and valued. Sharon chose to work at Washington Grange because of its friendly team environment and strong focus on delivering high-quality care. She enjoys the sense of teamwork and the support shared among staff. Her favourite part of the job is making a difference in the residents’ daily lives, whether through meaningful conversations, activities, or simply offering reassurance and kindness.
“It’s the connections you build that make this job so meaningful. Knowing you’ve made someone’s day a little brighter is the best feeling".
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