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Barchester Washington Grange Care Home

Burnhope Road, Barnston, Washington, Tyne & Wear NE38 8HZ
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I could not praise this care home enough. My nana had excellent care during her time thereDeborah B(Granddaughter of Resident/Service User)
Barchester Washington Grange Care Home, Washington
Every time we visit, we are welcomed with a smile and a chat from the staffLynn T(Daughter of Resident/Service User)
Barchester Washington Grange Care Home, Washington
Great care is given and compassion for the residents and their families.Shirley H(Daughter of Resident/Service User)
Barchester Washington Grange Care Home, Washington

Washington Grange makes the most of pleasant grounds and a versatile interior to provide top quality residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the...  

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Care Provided by Barchester Washington Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,262N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Washington Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ben Patterson (Senior General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (41)

Barchester Washington Grange Care Home Reviews (73)

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9.9

Barchester Washington Grange Care Home has a Review Score of 9.9 (9.873) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Washington Grange Care Home has 73 reviews.

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Showing 73 reviews matching selected criteria
Review from Barbara K (Daughter of Resident) published on 20 December 2017 Submitted via Review Postal Card
Overall Experience

I have been very happy with the care that has been given to my mother since entering the home. Every thing my mother has needed has been taken for her comfort and health. All of the staff have been very caring and helpful to all the family. My mother's room has always been very clean and tidy when we have visited.

Reply from Paula Joicey, General Manager at Barchester Washington Grange Care Home
Thank you so much for your kind words to me and my team it really means a lot to us.

We aim to ensure all our residents feel at home and are well cared for.

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Review from Noel W (Son of Resident) published on 9 June 2017 Submitted via Review Postal Card
Overall Experience

Washington Grange is a cut above the rest in our opinion, very trusting, caring, honest staff, prepared to go the extra mile to cater for individual people. Everyone is included in the activities if they want, they have a choice which is excellent. It's not "home" but comes a close second. Very safe environment. Also, the choice of food is very varied, excellent.

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Review from N H (Daughter of Resident) published on 5 June 2017 Submitted via Review Postal Card
Overall Experience

I have found the experience for my mum at Washington Grange excellent. But I do think the care home needs more staff/carers.

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Review from Lauri G (Granddaughter of Resident) published on 31 May 2017 Submitted via Review Postal Card
Overall Experience

My Nana has been in this care home for years and she is made to feel at home. All the staff are patient and tend to her needs. She isn't a loud character and never asks for anything. I sometimes think she should ask if she wants her TV on or music, but she doesn't like to bother the staff. The only thing I would improve is that they ask her to move often if she needs things like drinks/moving from bed to chair etc. More often. Overall happy with service.

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Review from M E (Son of Resident) published on 25 May 2017 Submitted via Review Postal Card
Overall Experience

I am a regular visitor to my mother. The home is ran very well but always seems to be understaffed.

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Review from M K (Daughter of Resident) published on 20 April 2017 Submitted via Review Postal Card
Overall Experience

My mother moved into The Grange before Xmas. We are very happy with the care and the staff looking after her.

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Review from WO (Resident / Service User) published on 18 October 2016 Submitted via Review Postal Card
Overall Experience

The staff do a good job looking after me and other residents here.

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Review from Marjorie S (Daughter of Resident) published on 5 April 2016 Submitted via Review Postal Card
Overall Experience

Care home is friendly extremely clean, residents are well cared for well fed, the staff are very friendly and caring, lots of activities. A very efficient management and well appointed for local amenities.

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Review from Andrew R (Son of Resident) published on 7 March 2016 Submitted via Review Postal Card
Overall Experience

My mam has been in Washington for 13 years and I couldn't ask for anywhere better. I am informed of everything that goes on and everyone is so friendly, it feels like home. I am made to feel welcome at all times and I would tell everyone how nice the place is.

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Review from John R (Son of Resident) published on 8 January 2016 Submitted via Review Postal Card
Overall Experience

The staff at Washington Grange care for my dad as if he was one of their own family. They are loving, caring people and I could not ask for any one better to look after him. The home itself is always clean and tidy and my dads meals are good home cooked and he has good variation of food. My dad has dementia and can be awkward at times but the staff cope in a very thoughtful, professional and concerning way. Sometimes I feel the staff do struggle with the work load and may be more staff could be employed to help ease their chores.

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Review from J R (Husband of Resident) published on 8 January 2016 Submitted via Review Postal Card
Overall Experience

Totally satisfactory.

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Review from Jane D (Daughter of Resident) published on 30 November 2015 Submitted via Review Postal Card
Overall Experience

A very welcome, friendly, professional and caring home. Great staff and management, especially seniors. Mum is treated like an individual, a friend, a family member. The staff know her likes and dislike, her sense of humour, her vulnerabilities. Mum feels cared for safe and secure which takes a weight off the rest of the family. Mum has an eclectic taste in food whilst it is not always to her liking they will try very hard to give her alternatives. Most of all mum has her most prized possession with her- her cat! She feels totally at home here and I would definitely recommend the home to others.

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Review from Mandy W (Daughter-in-law of Resident) published on 3 August 2015 Submitted via Website
Overall Experience
Thank you so much to all the team at Washington Grange for all of the care & kindness & consideration shown to my father in law & mother in law over the last 5 months or so.
Sadly my father in law passed away a couple of weeks ago & all of the family would like to express their gratitude for the way you handled & the care now being given to my mother in law who has Dementia &
Alzheimers.
You have all shown the that life in a care home can be kind & compassionate & whilst you are all very busy, there is always time to give the family information & news which we are grateful for as we all live in different areas of the country.

With our grateful thanks

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 February 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (12) & Events (0)

News
  • 12 Aug 2026

    Today we celebrated a very special milestone as our wonderful Head Housekeeper, Debbie, reached an incredible 10 years of service! Over the past decade, she has shown incredible commitment, care...

  • 05 Aug 2026

    CARE HOME CONGRATULATES ‘CARING’ EMPLOYEE OF THE MONTH Residents and staff at Washington Grange Care Home in Barmston applauded as Activities Coordinator, Lauren Burns was named ‘Employee of the Month’...

  • 28 Apr 2026

    Resident, David at Washington Grange had always wanted to visit The Fans Museum Sunderland- a place full of football history, passion, and memories. So, staff at the home made his...

Upcoming Events

There are no upcoming events for Barchester Washington Grange Care Home.

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Washington Grange Care Home.

Meet the Team (7)

Ben Patterson
Ben PattersonJob Title Senior General Manager

Hi, my name is Ben, and I am the General Manager here at Washington Grange Care Home.

I have worked for Barchester since 2022, working in a variety of roles that have given me valuable insight into every aspect of care home life. Starting in a support role, I developed strong foundations in hands-on care, teamwork and leadership, which have shaped the way I manage today.

During my time with the company, I have gained experience in leading teams through positive change and have been proud to play a key role in supporting a home to improve its CQC rating. I am passionate about creating a warm and welcoming environment where residents feel truly at home, families feel reassured, and staff feel supported and valued.

As General Manager, my goal is to ensure that every individual receives the highest quality of care, delivered with dignity, respect, and compassion, while also continuously developing our services to meet the needs of our community.

Lynsey Clarke
Lynsey ClarkeJob Title Deputy Home Manager

I started working at Washington Grange in 2005 as an activity co-ordinator. With previous experience in the care sector, I then worked my way up over the years and was promoted to Deputy Manager in 2020. I enjoy learning new things every day, and I enjoy being involved with our residents and their families, participating in various fun days any excuse for a fancy dress day.

I enjoy meeting lots of different people and working closely with them to provide the care our residents need and deserve.

Sharon Hall
Sharon HallJob Title Home Administrator

Sharon has worked in the care sector for a number of years as an administrator

Sharon enjoys her role and loves to spend time chatting with residents and families.

Her hobbies are riding a motorbike with her partner, and holidaying in hot climates.

Sharon also lived abroad in her early years as she was married to a soldier.

Lauren Burns
Lauren BurnsJob Title Activities CoordinatorJoined 2025

Hi, my name is Lauren, and I joined Barchester in July 2025 as an Activities Assistant (bank) before progressing to my current role of Activities Coordinator. I wanted to join the team as I saw how great everyone worked together; it felt like ‘one big family’.

I enjoy helping the residents and finding out about the past and listening to their remarkable stories, understanding their preferences and hobbies, so we can include them in the home's activities programme. Seeing residents smile and interact, keeping them active and stimulated as part of a varied life enrichment programme, is important.

Catherine McCoy
Catherine McCoyJob Title Senior Carer

Catherine, known to everyone as Cat, joined Washington Grange Care Home in 2021 and quickly became a valued member of the team. As a senior carer, she plays a key role in supporting both residents and staff, ensuring high standards of care are maintained at all times. Cat brings a compassionate approach to her work and is always willing to go the extra mile to make residents feel comfortable and respected. Cat chose to join Washington Grange because of its strong sense of community and person-centred approach to care. Her favourite part of the job is building meaningful relationships with residents and learning about their life stories. She finds it incredibly rewarding to make a positive difference in someone’s day, no matter how small the moment may seem.

“I love taking the time to really get to know each resident. It’s the little moments – like a smile or a conversation – that make this job so special.”

Victoria Giffin
Victoria GiffinJob Title Senior Carer

Victoria joined the Washington Grange Team in 2024 as a carer and worked her way up to a bank senior carer, bringing enthusiasm, flexibility, and a genuine passion for supporting others. She quickly settled into the role, demonstrating reliability and a caring nature that residents and colleagues alike appreciate. Victoria was drawn to Washington Grange because of its welcoming atmosphere and reputation for high-quality care. She particularly enjoys the variety her role offers and the opportunity to step into different responsibilities as part of the bank senior team. Her favourite aspect of the job is helping residents maintain their independence while ensuring they feel safe, valued, and supported every day.

“Every day is different, and I love that. Being able to support residents in a way that helps them stay independent is really important to me”.

Sharon Flather
Sharon FlatherJob Title Care Assistant & Speak Up Champion

Sharon is an experienced carer with 16 years in the care sector, bringing a deep understanding of residents’ needs and a compassionate approach to her role. She is dedicated to providing person-centred care and ensuring every individual feels respected, comfortable, and valued. Sharon chose to work at Washington Grange because of its friendly team environment and strong focus on delivering high-quality care. She enjoys the sense of teamwork and the support shared among staff. Her favourite part of the job is making a difference in the residents’ daily lives, whether through meaningful conversations, activities, or simply offering reassurance and kindness.

“It’s the connections you build that make this job so meaningful. Knowing you’ve made someone’s day a little brighter is the best feeling".

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