Barchester Washington Grange Care Home

Burnhope Road, Barnston, Washington NE38 8HZ
Review Us
9.8 64 Reviews
  • Barchester Washington Grange Care Home, Washington
Washington Grange makes the most of pleasant grounds and a versatile interior to provide top quality residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.
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Care Provided by Barchester Washington Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1139

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Washington Grange Care Home to find out the exact price for your requirements.

Contact Barchester Washington Grange Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Washington Grange Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Ben Patterson (General Manager )

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (41)

Barchester Washington Grange Care Home Reviews (64)

9.8

Barchester Washington Grange Care Home has a Review Score of 9.8 (9.762) out of 10, based on 22 reviews in the last 2 years.
Over all time Barchester Washington Grange Care Home has 64 reviews.

Overall Experience
  • 41
  • 22
  • 1
  • 0
  • 0
Date Published
  • 64
  • 5
  • 12
  • 22
  • 42
Reviewer Connection to Barchester Washington Grange Care Home
  • 27
  • 11
  • 5
  • 5
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 64, showing 61-64
Review from John R (Son of Resident) published on 8 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Washington Grange care for my dad as if he was one of their own family. They are loving, caring people and I could not ask for any one better to look after him. The home itself is always clean and tidy and my dads meals are good home cooked and he has good variation of food. My dad has
dementia and can be awkward at times but the staff cope in a very thoughtful, professional and concerning way. Sometimes I feel the staff do struggle with the work load and may be more staff could be employed to help ease their chores.
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Review from J R (Husband of Resident) published on 8 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Totally satisfactory.
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  • Treated with Dignity
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Review from Jane D (Daughter of Resident) published on 30 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very welcome, friendly, professional and caring home. Great staff and management, especially seniors. Mum is treated like an individual, a friend, a family member. The staff know her likes and dislike, her sense of humour, her vulnerabilities. Mum feels cared for safe and secure which takes a weight
off the rest of the family. Mum has an eclectic taste in food whilst it is not always to her liking they will try very hard to give her alternatives. Most of all mum has her most prized possession with her- her cat! She feels totally at home here and I would definitely recommend the home to others.
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Review from Mandy W (Daughter-in-law of Resident) published on 3 August 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much to all the team at Washington Grange for all of the care & kindness & consideration shown to my father in law & mother in law over the last 5 months or so.
Sadly my father in law passed away a couple of weeks ago & all of the family would like to express their gratitude for the way
you handled & the care now being given to my mother in law who has Dementia &
Alzheimers.
You have all shown the that life in a care home can be kind & compassionate & whilst you are all very busy, there is always time to give the family information & news which we are grateful for as we all live in different areas of the country.
With our grateful thanks
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  • Treated with Dignity
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  • Activities
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  • Value for Money
Current Review Score: 9.8 (9.762)

Overview of Review Score

The Review Score of 9.8 (9.762) out of 10 for Barchester Washington Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.762 for Barchester Washington Grange Care Home is calculated as follows: ( (210 Excellents x 5) + (41 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 260 Ratings = 4.762
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Washington Grange Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (3)

Nikki

Nikki Mould

Job Title: Operations Manager

Hi, my name is Nikki, and I am an Operations Manager supporting the General Manager here at Washington Grange Care Home. Welcome to our website!


Thank you for taking the time to look further into what we have to offer you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life.


I have worked in the healthcare sector since the 1990s and bring a wealth of knowledge and experience to the role. My career has progressed over the years, including spending many years in the NHS. I am proud to have been recognised as an RCN Finalist in 2022 for the Patient's Choice Award, a GBCH North East Highly Commended Nurse in the 2022 regional finals, and a Caring Times Care Homes Hero in 2022. I am very passionate about ensuring the residents receive the best care and experience, with a special interest in dementia care.


Outside of work, you will find me spending time with my family and as a proud ‘Nannie’ to my grandson and in my garden (especially my greenhouse) where I attempt to grow vegetables and walking my 3 spaniels.


I work with a dedicated and supportive team that aims to achieve the best for the home. I look forward to welcoming you to our home.

Lynsey

Lynsey Clarke

Job Title: Deputy Home Manager

I started working at Washington Grange in 2005 as an activity co-ordinator, with previous experience in the care sector, I then worked my way up over the years and was promoted to Deputy Manager in 2020, I enjoy learning new things every day, I enjoy being involved with our residents and their families, participating in various fun days any excuse for a fancy dress day. I enjoy meeting lots of different people and working closely with them to provide the care our residents need and deserve.

Sharon

Sharon Hall

Job Title: Home Administrator

Sharon has worked in the care sector for a number of years as an administrator


Sharon enjoys her role and loves to spend time chatting with residents and families.


Her hobbies are riding a motorbike with her partner, and holidaying in hot climates.


Sharon also lived abroad in her early years as she was married to a soldier.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Washington Grange Care Home to verify any information. View our terms and conditions. Barchester Washington Grange Care Home has an Enhanced Service - more info.