Submit a Review for Sheraton Court Care Home
Warren Road, Hartlepool, TS24 9AH
View Full Details of Sheraton Court Care HomeLatest Reviews for Sheraton Court Care Home
11 July 2025
From stepping in to Sheraton Court we were all made to feel very welcome - we did plan on a short stay but due to circumstances my friend stayed till she gained her wings. From the ladies on reception to every single member of staff we met they were all fab. They took the time to not ony care but listen and talk and we became part of one amazing family. From stepping foot in the door to our fairwell I couldn't of asked for better people looking after my friend. Thank you all.
09 July 2025
The staff at Sheraton Court are amazing. They provided amazing care to my Nana & the care & support they offered the family helped us to cope at a very difficult time. The care home is also so clean & well kept. All staff were friendly & made us feel at home while we were here. They provided care which was dignified & were so caring to my nana we couldn't have asked for more.
09 July 2025
The care and dedication of the staff here is second to none! The building, the facilities, the rooms are all excellent. The residents are treated with the utmost care and dignity - I don't know how they do it! I don't know what they get paid but it isn't enough so consider that where possible. If I or my parents ended up at Sheraton Court I know they would be in safe hands! Thank you all and God bless xxx
16 June 2025
I have to say staff always show kindness, care and support to my mother she feels happy and safe which I find very important. I can only thank the staff for caring for my dear mother. Kind regards.
13 June 2025
I have always found the staff very helpful and friendly. They will do anything to help residents and their families alike. The home itself is always clean and tidy. The food is good healthy home made. The home has eased our worried on my mam, since being this home we have no had to worry about falls or her hurting herself.
09 June 2025
My mam was admitted to Sheraton Court in May 2024 and we could not have picked anywhere better. The staff are absolutely amazing and go above and beyond. They are both attentive to the residents and their visitors. We are rang every time there is any change to mam. The home is spotlessly clean and bright. They have activities on every day and encourage the residents to join in. They also take them out in the minibus or wheelchair. Recently my mam has been unwell. The staff have been unbelievable to us and mam. They pop in all the time to check on her and you can see they genuinely care about her. They have been so kind to us to at this very hard time Thank you to each and everyone of you for your outstanding kindness and care
30 May 2025
My mum is very happy at Sheraton Court. All the staff are friendly and courteous and have my mum's best interests at heart. They give her respect and communicate with her a lot and get her involved in the daily activities.
28 May 2025
Always a warm welcome from reception staff, very helpful and kind. A pleasure to talk to them. Management very accommodating and attentive. Staff are always friendly and go above and beyond. Activity staff are outstanding, worth their weight in gold.
12 May 2025
My wife and myself can't honestly praise this care home enough. All staff throughout a simply brilliant at what they do. They're all very passionate and professional in everything they do. Thank you to all.
16 April 2025
Everytime I visit Sheraton Court, it always puts a smile on my face. Always a happy welcoming. One of the staff is a breath of fresh air. A credit to the company. Always cake and coffee, residents' happy, activities amazing. Home from Home atmosphere. Excellent care home. 5 Stars
14 April 2025
My mum was a resident for several years during a steady decline, both mentally and physically. During this time she received wonderful care, from respectful, kind and compassionate staff. Staff were always friendly, supportive and accommodating when we visited.
11 March 2025
Overhaul consensors of Sheraton Court is excellent the care and support shown for Mam and family goes above and beyond for which we are very grateful.
06 March 2025
I am very happy with the care my mum receives!
28 February 2025
All staff are absolutely fantastic. Nothing is a trouble with any of them, they all go out of their way to help you, if you need anything you only have to ask. All staff are very caring, patient, and understanding to mam's condition which is very reassuring.
27 February 2025
Mam's stay at Sheraton Court has been pleasant and welcoming. Everything that we had heard has been met and we feel that she is now safe and well cared for. The staff are always pleasant and do exactly what we ask. A big plus to all here; pleasant surroundings and a great service which is most reassuring.
25 February 2025
The home and staff are excellent. Nothing is too much trouble! The staff look after my dad's needs very well and check his medication daily. We are very pleased with the care here.
25 February 2025
My dad has been a resident of Sheraton Court for 28 months and I must say his care has been excellent. The staff are friednly and very approachable and nothing has been any trouble for the care of Dad. He has had a couple of health scares but the staff have been on top of everything and got medical care in as soon as possible.
13 February 2025
Mam has been in Sheraton Court for 18 months now, after suffering a stroke which left her unable to live independently. And as a family, we cannot express our thanks to the staff enough, for their dedicated care and attention and their continued support, especially over the last few days when mams condition deteriorated. I would recommend Sheraton Court 100% to anyone looking for a care home for their relatives. Keep up the good work everyone.
24 January 2025
My mum has been living in Sheraton Court Care Home for almost a year now. She is very happy here, the care is so good, activities are plenty and she takes part in almost all of them. The staff all treat residents with such kindness and dignity and the home has a lovely atmosphere. We made the right decision for mum to go here as we feel she has thrived.
23 January 2025
We find Sheraton Court to be exemplary in their care of my father in how he is well looked after by staff.
Latest Reviews for Sheraton Court Care Home
11 July 2025
From stepping in to Sheraton Court we were all made to feel very welcome - we did plan on a short stay but due to circumstances my friend stayed till she gained her wings. From the ladies on reception to every single member of staff we met they were all fab. They took the time to not ony care but listen and talk and we became part of one amazing family. From stepping foot in the door to our fairwell I couldn't of asked for better people looking after my friend. Thank you all.
09 July 2025
The staff at Sheraton Court are amazing. They provided amazing care to my Nana & the care & support they offered the family helped us to cope at a very difficult time. The care home is also so clean & well kept. All staff were friendly & made us feel at home while we were here. They provided care which was dignified & were so caring to my nana we couldn't have asked for more.
09 July 2025
The care and dedication of the staff here is second to none! The building, the facilities, the rooms are all excellent. The residents are treated with the utmost care and dignity - I don't know how they do it! I don't know what they get paid but it isn't enough so consider that where possible. If I or my parents ended up at Sheraton Court I know they would be in safe hands! Thank you all and God bless xxx
16 June 2025
I have to say staff always show kindness, care and support to my mother she feels happy and safe which I find very important. I can only thank the staff for caring for my dear mother. Kind regards.
13 June 2025
I have always found the staff very helpful and friendly. They will do anything to help residents and their families alike. The home itself is always clean and tidy. The food is good healthy home made. The home has eased our worried on my mam, since being this home we have no had to worry about falls or her hurting herself.
09 June 2025
My mam was admitted to Sheraton Court in May 2024 and we could not have picked anywhere better. The staff are absolutely amazing and go above and beyond. They are both attentive to the residents and their visitors. We are rang every time there is any change to mam. The home is spotlessly clean and bright. They have activities on every day and encourage the residents to join in. They also take them out in the minibus or wheelchair. Recently my mam has been unwell. The staff have been unbelievable to us and mam. They pop in all the time to check on her and you can see they genuinely care about her. They have been so kind to us to at this very hard time Thank you to each and everyone of you for your outstanding kindness and care
30 May 2025
My mum is very happy at Sheraton Court. All the staff are friendly and courteous and have my mum's best interests at heart. They give her respect and communicate with her a lot and get her involved in the daily activities.
28 May 2025
Always a warm welcome from reception staff, very helpful and kind. A pleasure to talk to them. Management very accommodating and attentive. Staff are always friendly and go above and beyond. Activity staff are outstanding, worth their weight in gold.
12 May 2025
My wife and myself can't honestly praise this care home enough. All staff throughout a simply brilliant at what they do. They're all very passionate and professional in everything they do. Thank you to all.
16 April 2025
Everytime I visit Sheraton Court, it always puts a smile on my face. Always a happy welcoming. One of the staff is a breath of fresh air. A credit to the company. Always cake and coffee, residents' happy, activities amazing. Home from Home atmosphere. Excellent care home. 5 Stars
14 April 2025
My mum was a resident for several years during a steady decline, both mentally and physically. During this time she received wonderful care, from respectful, kind and compassionate staff. Staff were always friendly, supportive and accommodating when we visited.
11 March 2025
Overhaul consensors of Sheraton Court is excellent the care and support shown for Mam and family goes above and beyond for which we are very grateful.
06 March 2025
I am very happy with the care my mum receives!
28 February 2025
All staff are absolutely fantastic. Nothing is a trouble with any of them, they all go out of their way to help you, if you need anything you only have to ask. All staff are very caring, patient, and understanding to mam's condition which is very reassuring.
27 February 2025
Mam's stay at Sheraton Court has been pleasant and welcoming. Everything that we had heard has been met and we feel that she is now safe and well cared for. The staff are always pleasant and do exactly what we ask. A big plus to all here; pleasant surroundings and a great service which is most reassuring.
25 February 2025
The home and staff are excellent. Nothing is too much trouble! The staff look after my dad's needs very well and check his medication daily. We are very pleased with the care here.
25 February 2025
My dad has been a resident of Sheraton Court for 28 months and I must say his care has been excellent. The staff are friednly and very approachable and nothing has been any trouble for the care of Dad. He has had a couple of health scares but the staff have been on top of everything and got medical care in as soon as possible.
13 February 2025
Mam has been in Sheraton Court for 18 months now, after suffering a stroke which left her unable to live independently. And as a family, we cannot express our thanks to the staff enough, for their dedicated care and attention and their continued support, especially over the last few days when mams condition deteriorated. I would recommend Sheraton Court 100% to anyone looking for a care home for their relatives. Keep up the good work everyone.
24 January 2025
My mum has been living in Sheraton Court Care Home for almost a year now. She is very happy here, the care is so good, activities are plenty and she takes part in almost all of them. The staff all treat residents with such kindness and dignity and the home has a lovely atmosphere. We made the right decision for mum to go here as we feel she has thrived.
23 January 2025
We find Sheraton Court to be exemplary in their care of my father in how he is well looked after by staff.