Submit a Review for The Gables Care Home
Highfield Road, Middlesbrough, TS4 2PE
View full details of The Gables Care HomeLatest Reviews for The Gables Care Home
05 February 2026
Multiple issues with Dad's personal safety. From residents and agency staff.
Clothes were not returned to him and had other people's clothes on and in his wardrobe.
Care staff and cook could not be faulted was just let down for the safety issues towards Dad.
15 January 2026
When I was first offered rehab in a care home I was reluctant to say yes as I feel care homes were just places that elderly people sat around. However I agreed and from day one the quality of this particular care home has changed my outlook and I find if in the future I need to live in a care home I
would not hesitate. The staff are not only friendly but also professional (qualities that sometimes are hard to combine). The food is excellent and mealtimes are social events. The room is warm and well maintained. I would not hesitate to recommend this care home to my friends and family. I know it looks confused because I have chosen good or excellent but it is nevertheless true.
27 August 2025
The home is lovely and the staff are outstanding. The only issue I have is that clothes do not come back to his room. I have started taking his washing home due to this. My husband seems to have settled in but obviously would prefer to be home. I am unsure as to wether his full medication is being
given, and need to speak about this with staff, depending on the time I get here this is sometimes not possible as staff that do the medication are not on shift to speak with.
20 August 2025
We went for a look round last Wednesday as my dad needed somewhere as he was no longer safe at home we had look round a few and got a real good feel for the place my dads been in since last Friday and I have to say he's well looked after all the staff come in and have a chat with you keep you
informed of how my dad is doing I can they already have such a good relationship with him in a few days always happy to speak over the phone whenever needed and the food is amazing I went yesterday he was tucking into a fresh fruit bowl the staff are so welcoming and friendly which really makes me feel at ease as we all found hard as family to put him in a home he's in the best hands possible I have no worries my dad will live a happy life thank you all so much keep up the fab work
16 June 2025
My mum was recently rushed into hospital from her Care Home. I travelled to support her and needed to call back and for to her Care Home to pick up clothes or drop off laundry. I was very struck by the care and compassion the staff showed, taking a genuine interest in my mum's wellbeing, asking me
to let her know they were thinking of her. I was very touched by this. They were also so pleased to see my mum return - a real sign of their relationship with her.
I live a long way from the Care Home, so I rely heavily on telephone contact. Staff are always courteous and helpful when I phone and helping to ensure my mum can get the best from my calls. They are good at keeping me informed which is so important to me. I value that immensely.
19 March 2025
All staff very friendly and approachable. Mam's always clean and tidy. Always get a update on Mam's medication and her wellbeing. Everybody is professional with their attitude, gives me and my brother good peace of mind Mam is in good hands.
27 February 2025
We used this care home as the only one available for emergency respite when we needed it, the reviews were not good, but we decided to give it a try as we are a hands-on family and would be there quite a lot anyway, I would urge anyone to give this home a chance, make your own mind up, the staff
here are fantastic and go above and beyond to look after the residents emotionally and physically.
06 February 2025
The smile on my Mothers face when any member of staff approaches says it all. I call in every day and my Mothers always clean and tidy.
All the staff are approachable, polite and professional. Nothing is too much trouble. I will never be able to praise and thank them enough.
05 February 2025
My mam is very well looked after by the staff. All the staff are very helpful and caring. I would recommend The Gables Care Home to anyone.
28 January 2025
Staff are fantastic and go over and above for residents. So nice to be able to get to know the same faces which makes all the difference for us and Mum. The social calendar this year has been much improved with lots going on to get Mum out of her room. As regular visitors we are also made to feel
very welcome.
09 January 2025
My nan was placed in this care home for rehabilitation and she spent around 5 weeks here, staff were amazing, always kept me updated on Nan's progress when I visited. Nothing was ever too much to ask, always went above and beyond.
25 November 2024
My brother has resided in this care home for some time now. Throughout that time he has been well cared for and all needs attended to satisfactorily. Even though he can be quite stubborn and fixed in his ways, he has received excellent care with care staff going above and beyond his needs. Never
hesitating to contact me as Next of Kin when needed.
22 November 2024
Staff are lovely, very caring and get to know residents. New management have made some great improvements. Decor of rooms is tired but I have been advised this will be addressed shortly. My Mam is safe and well cared for at The Gables.
21 June 2024
Very happy with how happy and settled my mam is since arriving here, has a good bond with all the staff. Mam is fed well, enjoys her food always.
25 April 2024
My husband has only been in The Gables Care Home for three weeks, he seems happy. I can see they keep him dressed good and he seems happy with the food.
24 April 2024
I am very happy with what staff have done for Mam. A great bunch of people. They went above and beyond to help Mam. You only have to ask and they do their best. I like the way I am greeted with smiley faces on a morning when they let me in. I have not given a rating for activities and management due
to not meeting them properly.
22 April 2024
For my short stay here, I have been happy with the way I have been looked after, from the food to people looking after me in care. Constructive criticism: night staff not being mindful of residents sleeping e.g. proceeded to tuck my leg in and take my socks off really frightened me (I do not take my
socks off and have bad feet/highly sensitive). A particular night staff male (young) is gentle, thoughtful and outstanding in his approach to his job. I do not like to be woken up in the early hours asking if I am alright and need help.
22 April 2024
I have been happy with the care home. The staff I met could not do enough for my mother. Very friendly, approachable and kind. The food was lovely and good communication between Mam and the cook, who is very friendly also. I haven't put a rating for activities as I have not met her and I haven't put
a rating for manager as I only met her for a few minutes. Constructive criticism: staff to ensure used gloves are put in bin, I found four in various places e.g. sink, floor, etc. Overall, I go home reassured that Mam is looked after.
19 April 2024
All the staff are lovely and friendly. Makes Mam comfortable. The kitchen staff are very friendly and the food is excellent. The staff are so friendly and can't do enough for Mam.
23 August 2023
My mam has settled well since going into The Gables. All staff have a caring attitude. My mam suffers from anxiety, and the staff always reassure her when she is getting worried.
The home is always welcoming and clean.
Any queries I have are answered straight away, either over the phone or by
email.
Latest Reviews for The Gables Care Home
05 February 2026
Multiple issues with Dad's personal safety. From residents and agency staff.
Clothes were not returned to him and had other people's clothes on and in his wardrobe.
Care staff and cook could not be faulted was just let down for the safety issues towards Dad.
15 January 2026
When I was first offered rehab in a care home I was reluctant to say yes as I feel care homes were just places that elderly people sat around. However I agreed and from day one the quality of this particular care home has changed my outlook and I find if in the future I need to live in a care home I
would not hesitate. The staff are not only friendly but also professional (qualities that sometimes are hard to combine). The food is excellent and mealtimes are social events. The room is warm and well maintained. I would not hesitate to recommend this care home to my friends and family. I know it looks confused because I have chosen good or excellent but it is nevertheless true.
27 August 2025
The home is lovely and the staff are outstanding. The only issue I have is that clothes do not come back to his room. I have started taking his washing home due to this. My husband seems to have settled in but obviously would prefer to be home. I am unsure as to wether his full medication is being
given, and need to speak about this with staff, depending on the time I get here this is sometimes not possible as staff that do the medication are not on shift to speak with.
20 August 2025
We went for a look round last Wednesday as my dad needed somewhere as he was no longer safe at home we had look round a few and got a real good feel for the place my dads been in since last Friday and I have to say he's well looked after all the staff come in and have a chat with you keep you
informed of how my dad is doing I can they already have such a good relationship with him in a few days always happy to speak over the phone whenever needed and the food is amazing I went yesterday he was tucking into a fresh fruit bowl the staff are so welcoming and friendly which really makes me feel at ease as we all found hard as family to put him in a home he's in the best hands possible I have no worries my dad will live a happy life thank you all so much keep up the fab work
16 June 2025
My mum was recently rushed into hospital from her Care Home. I travelled to support her and needed to call back and for to her Care Home to pick up clothes or drop off laundry. I was very struck by the care and compassion the staff showed, taking a genuine interest in my mum's wellbeing, asking me
to let her know they were thinking of her. I was very touched by this. They were also so pleased to see my mum return - a real sign of their relationship with her.
I live a long way from the Care Home, so I rely heavily on telephone contact. Staff are always courteous and helpful when I phone and helping to ensure my mum can get the best from my calls. They are good at keeping me informed which is so important to me. I value that immensely.
19 March 2025
All staff very friendly and approachable. Mam's always clean and tidy. Always get a update on Mam's medication and her wellbeing. Everybody is professional with their attitude, gives me and my brother good peace of mind Mam is in good hands.
27 February 2025
We used this care home as the only one available for emergency respite when we needed it, the reviews were not good, but we decided to give it a try as we are a hands-on family and would be there quite a lot anyway, I would urge anyone to give this home a chance, make your own mind up, the staff
here are fantastic and go above and beyond to look after the residents emotionally and physically.
06 February 2025
The smile on my Mothers face when any member of staff approaches says it all. I call in every day and my Mothers always clean and tidy.
All the staff are approachable, polite and professional. Nothing is too much trouble. I will never be able to praise and thank them enough.
05 February 2025
My mam is very well looked after by the staff. All the staff are very helpful and caring. I would recommend The Gables Care Home to anyone.
28 January 2025
Staff are fantastic and go over and above for residents. So nice to be able to get to know the same faces which makes all the difference for us and Mum. The social calendar this year has been much improved with lots going on to get Mum out of her room. As regular visitors we are also made to feel
very welcome.
09 January 2025
My nan was placed in this care home for rehabilitation and she spent around 5 weeks here, staff were amazing, always kept me updated on Nan's progress when I visited. Nothing was ever too much to ask, always went above and beyond.
25 November 2024
My brother has resided in this care home for some time now. Throughout that time he has been well cared for and all needs attended to satisfactorily. Even though he can be quite stubborn and fixed in his ways, he has received excellent care with care staff going above and beyond his needs. Never
hesitating to contact me as Next of Kin when needed.
22 November 2024
Staff are lovely, very caring and get to know residents. New management have made some great improvements. Decor of rooms is tired but I have been advised this will be addressed shortly. My Mam is safe and well cared for at The Gables.
21 June 2024
Very happy with how happy and settled my mam is since arriving here, has a good bond with all the staff. Mam is fed well, enjoys her food always.
25 April 2024
My husband has only been in The Gables Care Home for three weeks, he seems happy. I can see they keep him dressed good and he seems happy with the food.
24 April 2024
I am very happy with what staff have done for Mam. A great bunch of people. They went above and beyond to help Mam. You only have to ask and they do their best. I like the way I am greeted with smiley faces on a morning when they let me in. I have not given a rating for activities and management due
to not meeting them properly.
22 April 2024
For my short stay here, I have been happy with the way I have been looked after, from the food to people looking after me in care. Constructive criticism: night staff not being mindful of residents sleeping e.g. proceeded to tuck my leg in and take my socks off really frightened me (I do not take my
socks off and have bad feet/highly sensitive). A particular night staff male (young) is gentle, thoughtful and outstanding in his approach to his job. I do not like to be woken up in the early hours asking if I am alright and need help.
22 April 2024
I have been happy with the care home. The staff I met could not do enough for my mother. Very friendly, approachable and kind. The food was lovely and good communication between Mam and the cook, who is very friendly also. I haven't put a rating for activities as I have not met her and I haven't put
a rating for manager as I only met her for a few minutes. Constructive criticism: staff to ensure used gloves are put in bin, I found four in various places e.g. sink, floor, etc. Overall, I go home reassured that Mam is looked after.
19 April 2024
All the staff are lovely and friendly. Makes Mam comfortable. The kitchen staff are very friendly and the food is excellent. The staff are so friendly and can't do enough for Mam.
23 August 2023
My mam has settled well since going into The Gables. All staff have a caring attitude. My mam suffers from anxiety, and the staff always reassure her when she is getting worried.
The home is always welcoming and clean.
Any queries I have are answered straight away, either over the phone or by
email.