The Gables Care Home, Middlesbrough, Cleveland & Teesside
The Gables Care Home, Middlesbrough, Cleveland & Teesside
The Gables Care Home, Middlesbrough, Cleveland & Teesside

The Gables prides itself on the care and attention given to residents and their families. Carers concentrate on getting to know you and your loved one, enabling professionals to look after physical needs and more importantly delivering what emotional support you and your family need. The Gables accept that choosing a care home is one of the most difficult decisions a family member or advocate can make and are here to help you through that decision, through the move in and beyond.

Excellent care is the key objective of each of the team members. Caring for those who can no longer look after themselves is what they do best, with an approach that takes into account that although there will be aspects of daily care and activity that residents could not manage at home, carers continue to encourage independence wherever possible - thus enabling residents to make the most of what they can do on a daily basis.

Care workers support an active lifestyle alongside professional care as part of a core mission, they endeavour to ensure that both residents and visitors enjoy their time spent at the home. They have all of the usual benefits of a care home environment, including en suite rooms, excellent communal spaces and areas for residents to enjoy quiet times, by themselves or with their families.

Professionals also offer excellent activities at the home, which offer stimulation and engagement to all residents. An activities co-ordinator works with individuals to ensure that they offer activities that will suit each person and sometimes this means that one to one activity is more appropriate than group activities.

Group: Hill Care

Person in charge: Chris Churchill (Manager)

Local Authority / Social Services: Middlesbrough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 64 Service Users

Registered Care Categories*: Dementia • No Medical Intervention • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Hearing Impairment • Huntington's Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 64

Rooms with ensuite WC: 64

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on The Gables Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 The Gables Care Home has a Review Score of 9.3 (9.305)

The Review Score of 9.3 (maximum of 10) for The Gables Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for The Gables Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.68 for The Gables Care Home is calculated as follows: ( (93 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 128 Ratings = 4.68

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.625 Points relating to the number of positive Reviews for The Gables Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.8 positive Reviews (64 registered maximum number of service users ÷ 5). 8 Reviews ÷ 12.8 Target = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Gables Care Home?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Gables Care Home

  • Daughter of Resident/Service User
    2
  • Resident / Service User
    2
  • Brother of Resident/Service User
    1
  • Civil Partner of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

A very pleasant experience, I would have no problems at all returning for more respite. Staff very friendly and helpful also let me have my own independence which for me is very important. Clean and well organised.

How likely would you be to recommend The Gables Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My sister was moved for better nursing care, which she got. Nothing was too much trouble for the staff. Unfortunately, my sister only lasted a few weeks and died. But the staff could not do enough to help or to make sure she was clean, tidy and very well cared for.
She only had to ask for something and she could have it, we could visit anytime day or night and were sent for if they were worried about her. She was checked constantly, I wish she'd been in this home a lot sooner, she would have enjoyed it. Many thanks to all the staff.

How likely would you be to recommend The Gables Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are caring and very good with communication. Care home itself is clean and tidy. Mum's room was quite small but functional. Staff are courteous and treated Mum with dignity and respect in her final days.

How likely would you be to recommend The Gables Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Very pleasant stay - staff excellent as is food/refreshments. Might have liked to experience more in the way of activities - but no complaints. Nothing a trouble to staff.

How likely would you be to recommend The Gables Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My brother was in The Gables care home for a short period of time. I cannot praise the staff highly enough. Any problem was seen to straight away. My brother also enjoyed the meals. The care he received was second to none.

How likely would you be to recommend The Gables Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Very pleased with mams care. She has settled into the home very well and she is very happy.

How likely would you be to recommend The Gables Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife has pleasant stay for three days, staff were nice, good food, no complaints.

How likely would you be to recommend The Gables Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was transferred from the local hospital following a stroke. The care home response was excellent from the Manager down. Overall staff members I came in contact with were caring, thoughtful and sympathetic. Whilst it was clear Mother was fast approaching the end of her life, all the staff went above and beyond what I would have expected with dealing with her. Relieved and pleased with her treatment.

How likely would you be to recommend The Gables Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The standard of care given to my uncle is of excellence. The staff go the extra mile with care, compassion and a "can do" attitude- nothing is a trouble. They take a proactive approach coupled with delivering and attending to personal dignity clients and take time to understand individual needs. They recognize the value of family and we are made to feel very welcome being offered refreshment and comfort after long journeys. The team and care manager has been key in helping our uncle to settle, feel safe, cared for and comfortable. Thanks.

How likely would you be to recommend The Gables Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Excellent service, respect for residents, clean and tidy, welcoming staff. Took time out to talk to you even though they were very busy.

How likely would you be to recommend The Gables Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My husband was transferred from hospital on 27/1/16 until discharge on 16/2/16. He is unable to communicate because of his dementia and motor neurone. My husband was treated with the utmost respect. The staff and nursing staff were all very supportive. Nothing was any trouble. I had an operation the day before my husband was transferred, their support and kindness to me was brilliant. I would have no hesitation in recommending The Gables Nursing Home. I would be happy to have my husband stay there again. Thank you to all concerned.

How likely would you be to recommend The Gables Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

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Awards / Recognitions

February 2016

Top 20 Mid-size Care Home Groups 2016

Recipient: Hill Care

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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