The Gables Care Home

Highfield Road, Middlesbrough TS4 2PE
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9.6 48 Reviews
  • The Gables Care Home, Middlesbrough
The Gables prides itself on the care and attention given to residents and their families. Carers concentrate on getting to know you and your loved one, enabling professionals to look after physical needs and more importantly delivering what emotional support you and your family need. The Gables accept that choosing a care home is one of the most difficult decisions a family member or advocate can make and are here to help you through that decision, through the move in and beyond.

Excellent care is the key objective of each of the team members. Caring for those who can no longer look after themselves is what they do best, with an approach that takes into account that although there will be aspects of daily care and activity that residents could not manage at home, carers continue to encourage independence wherever possible - thus enabling residents to make the most of what they can do on a daily basis.

Care workers support an active lifestyle alongside professional care as part of a core mission, they endeavour to ensure that both residents and visitors enjoy their time spent at the home. They have all of the usual benefits of a care home environment, including en suite rooms, excellent communal spaces and areas for residents to enjoy quiet times, by themselves or with their families.

Professionals also offer excellent activities at the home, which offer stimulation and engagement to all residents. An activities co-ordinator works with individuals to ensure that they offer activities that will suit each person and sometimes this means that one to one activity is more appropriate than group activities.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1156
  • Self-Funded Residential Dementia Care: from £1156
  • RESPITE Self-Funded Residential Care: from £950
  • RESPITE Self-Funded Residential Dementia Care: from £950

Our fees include all care requirements, activities and meals. Fee rates will depend on category of care required following a pre-admission assessment.

These prices are only a guideline, please contact The Gables Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Antony Gatley (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • We accept admissions from the local authority, NHS and people funding their own care.
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2000
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (2)

Visiting

  • The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.

Parking

  • Ample parking onsite.

The Gables Care Home Reviews (48)

Total of 48, showing 21-40
9.6

The Gables Care Home has a Review Score of 9.6 (9.633) out of 10, based on 16 reviews in the last 2 years. Over all time The Gables Care Home has 48 reviews.

Overall Experience

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Date Published

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Review from Mavis P (Wife of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband loved the first two weeks, then as his health deteriorated the food/drink/activities did not apply. The home was well managed and all the team were caring and polite. He had to go into hospital for tests and was dehydrated. He returned back to the home where nursing care was available. The
word 'care' really applies to The Gables. The family and myself were also tested very kindly.

Reply from Mark Culley, Manager at The Gables Care Home

Thank you Mavis for your kind words, it was a pleasure looking after your husband. You deserve a lot of credit yourself for the care you provided. Lovely man and a lovely family. Take Care

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Review from Ann P (Daughter of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased with my Mam's care. She is well looked after and all her needs are met. The staff are kind and very obliging. I have raised issues in the past and the staff have dealt with them efficiently and effectively.

Reply from Mark Culley, Home Manager at The Gables Care Home

Thank you for your lovely review, it is great to read how happy you are with the care that your Mum receives at our home. We will share your kind words with our staff team who will be delighted to read them. Take care and keep safe.

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Review from Malcolm B (Father of Resident) published on 9 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the care home to be extremely clean and fresh. The meal rooms were also perfectly set out, and the food was excellent. All staff were very pleasant and approachable. Security was perfect; enter four digits to enter the home and sign the visitor book. We could visit anytime and always made welcome.
My daughter cannot speak highly enough of all conditions and staff at The Gables Care Home. Thanks.

Reply from Mark Culley, Manager at The Gables Care Home

Thank you for this fantastic review. As the new manager at the Gables, I'm delighted to get such great feedback about the home. I look forward to seeing you soon.

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Review from J G (Daughter of Resident) published on 2 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was troubled with delirium as well as dementia. On admission, after 3 months in hospital, the lockdown was applied the same day, so we were very anxious as to Mum's health and wellbeing. The staff has been very supportive and the 1-2-1 carers and staff have finally given Mum peace and she is happy,
healthy, and is well cared for. She is very settled and it is good to see her doing so well. Thank you still doesn't seem enough to show how grateful we are.

Reply from Samantha Ely, Manager at The Gables Care Home

Thank you for your kind review, we are so glad to hear that you are happy with the care Mum is receiving at The Gables. We will share your review with our staff team too. Take care and keep safe.

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Review from D H (Daughter of Resident) published on 30 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been in this care home for 4 years in August and the care he has received is outstanding. As a family we are very happy with the care he receives and the staff are fantastic with him. They go beyond.

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Review from Peter G (Husband of Resident) published on 30 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, I have had no access to the interior of the home because of government anti-virus regulations. My wife was welcomed there on 14th April and my phone calls since then have been dealt with politely, helpfully and even cheerfully. I have been informed promptly of any concerns. Since 15th
June I have spoken to my wife in the garden. She is physically well and she is happy and settled in the home. I was accompanied generally by one of our sons and each of the three was very impressed by their mother's appearance and her happy attitude. I am unable to give an opinion on some of the ratings.

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Review from Christine S (Daughter of Resident) published on 28 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was only here for 4 days as she was at the end of her life. I couldn't have picked a better place. I only wish I had got my mam in there sooner. The staff are so caring. Not only towards my mam but to my mam's relatives too. My mam was so comfortable and was at ease and I would like to thank
all the staff at The Gables for looking after my mam and when it's my turn I would love to be in a place like this.

Reply from Kate Charlton, Manager at The Gables Care Home

Thank you so much for your kind words. I'll ensure this is passed onto the team. Kindest regards.

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Review from C B (Daughter of Resident) published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have no complaint as such as mam is happy and looked after and very well fed but I do feel that activities with the residents has fallen by the wayside.
The events coordinator seems to step into the breach - covering shifts of staff in other areas (sickness etc). The residents need more stimulation.

Reply from Kate Charlton, Manager at The Gables Care Home

Thank you for your much valued feedback. A new activities coordinator is now in post and the activities programme is under review. We welcome and appreciate all feedback and ideas from residents and their families to ensure our ability to tailor events and activities to their individual needs.

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Review from Catherine W (Wife of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Husband in care for 1 year and in all that time he was looked after by caring, thoughtful staff. As a regular visitor, I was always kept informed and made welcome. In that time of visiting, the staff became my friends at what has been a difficult time. I will always be grateful for their kindness to
my husband and myself.

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Review from Norman E (Husband of Resident) published on 12 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my wife's stay was short, I could not fault the care and kindness The Gables provided.

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Review from Rosean J (Daughter of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was looked after in his final days better than we could have wished for. Amazing and caring staff.

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Review from Sheila F (Sister-in-law of Resident) published on 14 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother-in-law was in for 5 weeks but sadly passed away 26-12-17. Overall he was quite happy with his care.

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Review from Lesley A (Relative of Resident) published on 20 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My overall impression of The Gables is that it is on excellent care provider. The manager is extremely helpful and friendly, as are all of the staff. The residents are looked after with care and dignity. Thank you for taking care of my aunt!

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Review from Steph M (Daughter of Resident) published on 26 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident of The Gables Care Home for almost 18 months. The standard of care and nursing she receives is second to none. The staff are diligent and really care about their residents. Mum is treated with respect and dignity at all times. Mum can no longer live at home but this is the
next best option.

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Review from Ross M (Son of Resident) published on 20 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been looked after extremely well. His physical needs and his emotional needs are looked after. Dad has built a great relationship with everyone at the home. Everyone is so friendly nothing is too much trouble. Dad is really happy and that puts my mind at ease knowing he's being looked after.

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Review from Margaret M (Daughter of Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care received by my mother was of the highest calibre. Nothing was too much trouble, though at times my mother didn't like to trouble the staff as she knew they were busy. When my mother was unwell or was taken to hospital either myself or my sister were informed immediately. I would say the food
at times was very repetitive and unimaginative. I know the management has been trying to secure more suitable staff. Following the sudden death of my mother, the management and staff were once again amazing and I could not have asked for better support during this sad and stressful time.

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Review from Amanda H (Daughter of Resident) published on 31 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved in for end of life care, not wanting to come to a nursing home, but after a couple of days of excellent, attentive care she settled and was relaxed.


The home is bright and friendly, the staff had time to get to know Mum and her nursing requirements. She died a pain-free, peaceful death

in part due to the care received. As a family, we would recommend The Gables.

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Review from Eleanor M (Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very pleasant experience, I would have no problems at all returning for more respite. Staff very friendly and helpful also let me have my own independence which for me is very important. Clean and well organised.

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Review from Jean G (Sister of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was moved for better nursing care, which she got. Nothing was too much trouble for the staff. Unfortunately, my sister only lasted a few weeks and died. But the staff could not do enough to help or to make sure she was clean, tidy and very well cared for.
She only had to ask for something
and she could have it, we could visit anytime day or night and were sent for if they were worried about her. She was checked constantly, I wish she'd been in this home a lot sooner, she would have enjoyed it. Many thanks to all the staff.

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Review from Susan D (Daughter of Resident) published on 4 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are caring and very good with communication. Care home itself is clean and tidy. Mum's room was quite small but functional. Staff are courteous and treated Mum with dignity and respect in her final days.

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Current Review Score: 9.6 (9.633)

Overview of Review Score

The Review Score of 9.6 (9.633) out of 10 for The Gables Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.633 for The Gables Care Home is calculated as follows: ( (118 Excellents x 5) + (53 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 177 Ratings = 4.633

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Gables Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2025

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

Meet the Team (2)

Antony

Antony Gatley

Job Title: Registered Home Manager

Joined: 2025

Antony started at The Gables in April 2025.
Antony comes with a vast amount of Care Home Management Experience.
Antony started his career as an Apprentice Care Assistant and has covered all roles within the care home sector and Regional roles too.
Antony holds a Level 5 in Leadership & Management in Health & Social Care.

Sue

Sue Hill

Job Title: Deputy Home Manager

Joined: 2000

Sue has worked at The Gables since 2000! Sue has worked her way up to Deputy Manager at The Gables.
Sue has a wealth of knowledge and experience within The Gables and is an absolute asset to the home.
Sue has a Level 4 in Health & Social Care.

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