Submit a Review for Mandale House Care Home
136 Acklam Road, Thornaby, Stockton-on-Tees, TS17 7JR
View full details of Mandale House Care HomeLatest Reviews for Mandale House Care Home
20 January 2026
After being admitted from hospital for respite care as my wife can't care for me at home with my current mobility issues, I have stayed in the home for nearly 2 weeks and really appreciate how the staff have accommodated me and my needs.They have made me feel comfortable and made me feel welcome in
the home. If I need any further rehab or respite I will not hesitate to come back here.
07 January 2026
Have used Mandale House previously for my Mother's respite care and always pleased. I know she is in safe hands. All the staff and managers are so kind and friendly and go out of their way to make her feel welcome.
12 December 2025
My mother is happy in the home and feels safe. and doesn't like to leave the home, as she doesn't feel safe away from the home. The staff are very helpful and dedicated to patient care.
11 December 2025
We have been using respite from Mandale House for several months now. We have been very pleased with the care and attention they provide.
04 December 2025
During one visit of my relative for the occasion of her very special birthday, I could see and feel how very special the carers were. Full of present, kindness + attention, they quickly dealt with any need of the residents. The celebration they arranged was exceptional.
19 November 2025
Mandale House Care Home is not the most modern care facility but that is not important, what is important is the staff and how they looked after my dad during the last year of his life, and in that regard they are fabulous.
The home is clean and well run, and the staff are really sweet, caring, and
well trained, so from the day he was moved there I knew that he was happy, content, and in the right place.
29 January 2025
You are greeted with smiles from all of the staff and they all say hello. The friendly feel to the home is wonderful. The staff would do anything to help you. They are really gentle with the residents.
The home is clean and they have entertainment on for the residents all of the time.
My mother
settled in without any problems. She has never complained. It really is a home from home.
10 July 2024
Mandale House is an excellent care home, no faults I have got to say. All the staff are so kind, helpful and nothing is too much trouble for any of them. The carers and all the staff who were caring for me have looked after me so well and I couldn't be happier. I felt so at ease from beginning to
end and all the residents were so nice and they all seemed as happy as I am. I am going to miss this care home but would come back like a shot. Overall I would highly recommend Mandale House to anyone.
10 July 2024
Very good, well fed and looked after. The staff are very good, can't thank them enough. Would be happy to stay here again. Well run, just like a machine.
10 July 2024
Being in the care home for 6 weeks my mother-in-law found such kindness and care. Both staff and management staff are kind and helpful people who support, care and help in every way. They are kind, and humourous in a very genuine way and apart from myself I have only seen 100% help and care with
other patients. This is a well-accommodated place to be in.
05 March 2024
I am happy to say I chose this home for my mother. The care and support for all the family goes up and above from all the staff.
05 March 2024
The staff were second to none. They looked after my fiancee extremely well and personally, I am sad he is moving.
16 February 2024
Feeling very safe, and warm. Made lots of new friends. Will be coming for respite and also will be visiting.
26 January 2024
I would tell all my friends and family to take a look at this care home for their family. My mam is really settled here.
02 November 2023
Although Mam was only in the home for a few hours (she was taken to hospital with pneumonia), the staff we met could not have been friendlier. They were lovely and made Mam very comfortable and we were very happy to leave her there in their care. I would definitely choose this care home again if
required.
17 October 2023
The majority of staff show empathy and understanding and do a fantastic job in challenging circumstances. The home is a very welcoming place and all staff are friendly and helpful. My mum has taken part in quite a few activities and enjoys the interaction of other residents. On the whole, I am very
happy that my mum is safe and well looked after within this caring environment.
05 October 2023
Excellent service provision by all staff and management team. Caring, attentive and informative as the team continues to build and develop the relationship between the resident and relatives, friends etc. My mother feels comfortable and looked after which is always a pleasure to hear when speaking
to her.
Keep it up Mandale House Care Home staff, thanks for all your continued service, support and assistance.
22 September 2023
Since a new, permanent manager has been put in place, things have improved greatly. There are still the occasional hiccups, involving new staff, but these are now of a minor nature.
12 September 2023
Overall, I am happy with the Mandale House Care Home. The staff do their job well and will help with any questions that I may have from time to time.
Regarding your question value for money that I have left out because social services and my daughter with power of attorney take care of that so I
don't have that information.
07 September 2023
Mum has been here for three years. There has been times when I have been unhappy with Mum's care. However over a few solved. Mum seems more happy looked after.
Latest Reviews for Mandale House Care Home
20 January 2026
After being admitted from hospital for respite care as my wife can't care for me at home with my current mobility issues, I have stayed in the home for nearly 2 weeks and really appreciate how the staff have accommodated me and my needs.They have made me feel comfortable and made me feel welcome in
the home. If I need any further rehab or respite I will not hesitate to come back here.
07 January 2026
Have used Mandale House previously for my Mother's respite care and always pleased. I know she is in safe hands. All the staff and managers are so kind and friendly and go out of their way to make her feel welcome.
12 December 2025
My mother is happy in the home and feels safe. and doesn't like to leave the home, as she doesn't feel safe away from the home. The staff are very helpful and dedicated to patient care.
11 December 2025
We have been using respite from Mandale House for several months now. We have been very pleased with the care and attention they provide.
04 December 2025
During one visit of my relative for the occasion of her very special birthday, I could see and feel how very special the carers were. Full of present, kindness + attention, they quickly dealt with any need of the residents. The celebration they arranged was exceptional.
19 November 2025
Mandale House Care Home is not the most modern care facility but that is not important, what is important is the staff and how they looked after my dad during the last year of his life, and in that regard they are fabulous.
The home is clean and well run, and the staff are really sweet, caring, and
well trained, so from the day he was moved there I knew that he was happy, content, and in the right place.
29 January 2025
You are greeted with smiles from all of the staff and they all say hello. The friendly feel to the home is wonderful. The staff would do anything to help you. They are really gentle with the residents.
The home is clean and they have entertainment on for the residents all of the time.
My mother
settled in without any problems. She has never complained. It really is a home from home.
10 July 2024
Mandale House is an excellent care home, no faults I have got to say. All the staff are so kind, helpful and nothing is too much trouble for any of them. The carers and all the staff who were caring for me have looked after me so well and I couldn't be happier. I felt so at ease from beginning to
end and all the residents were so nice and they all seemed as happy as I am. I am going to miss this care home but would come back like a shot. Overall I would highly recommend Mandale House to anyone.
10 July 2024
Very good, well fed and looked after. The staff are very good, can't thank them enough. Would be happy to stay here again. Well run, just like a machine.
10 July 2024
Being in the care home for 6 weeks my mother-in-law found such kindness and care. Both staff and management staff are kind and helpful people who support, care and help in every way. They are kind, and humourous in a very genuine way and apart from myself I have only seen 100% help and care with
other patients. This is a well-accommodated place to be in.
05 March 2024
I am happy to say I chose this home for my mother. The care and support for all the family goes up and above from all the staff.
05 March 2024
The staff were second to none. They looked after my fiancee extremely well and personally, I am sad he is moving.
16 February 2024
Feeling very safe, and warm. Made lots of new friends. Will be coming for respite and also will be visiting.
26 January 2024
I would tell all my friends and family to take a look at this care home for their family. My mam is really settled here.
02 November 2023
Although Mam was only in the home for a few hours (she was taken to hospital with pneumonia), the staff we met could not have been friendlier. They were lovely and made Mam very comfortable and we were very happy to leave her there in their care. I would definitely choose this care home again if
required.
17 October 2023
The majority of staff show empathy and understanding and do a fantastic job in challenging circumstances. The home is a very welcoming place and all staff are friendly and helpful. My mum has taken part in quite a few activities and enjoys the interaction of other residents. On the whole, I am very
happy that my mum is safe and well looked after within this caring environment.
05 October 2023
Excellent service provision by all staff and management team. Caring, attentive and informative as the team continues to build and develop the relationship between the resident and relatives, friends etc. My mother feels comfortable and looked after which is always a pleasure to hear when speaking
to her.
Keep it up Mandale House Care Home staff, thanks for all your continued service, support and assistance.
22 September 2023
Since a new, permanent manager has been put in place, things have improved greatly. There are still the occasional hiccups, involving new staff, but these are now of a minor nature.
12 September 2023
Overall, I am happy with the Mandale House Care Home. The staff do their job well and will help with any questions that I may have from time to time.
Regarding your question value for money that I have left out because social services and my daughter with power of attorney take care of that so I
don't have that information.
07 September 2023
Mum has been here for three years. There has been times when I have been unhappy with Mum's care. However over a few solved. Mum seems more happy looked after.