Submit a Review for Inglewood (Cumbria) Ltd
139 Dalston Road, Carlisle, CA2 5PG
View full details of Inglewood (Cumbria) LtdLatest Reviews for Inglewood (Cumbria) Ltd
23 January 2026
From our first meeting all the staff have shown kindness, knowledge of their role, that encourages confidence for us that dad will be cared for. Their interest in dad as a person and his life has helped him feel settled and cared for. We have always been made to feel welcome too. We cannot speak too
highly of management in now welcoming mum and making all things possible. Staff have dealt efficiently with dad's health care and keeping us notified. From my observations all the residents are treated with respect. Placing your parents of 101 and 96 years of age in a home could have been more difficult, but has been made easier in the knowledge they are safe, and well cared for as people and together.
23 December 2025
I have recently had a dear friend admitted as a resident to Inglewood Care Home. I am very impressed with the management and nursing carers. They are always friendly helpful and pleasant at all times. Management always available and informative on updates on my friends progress. Carers are very
attentive with dignity and love when attending to her needs. Inglewood is exceptional, a very well run home. Clean and lovely rooms and lounges and all equipped with residence needs. I would have no hesitation in recommending the home to friends and relatives.
10 December 2025
Dad came to the Inglewood in November 2025. Every contact we have had with the home since then has been really positive.
The staff and management are wonderful, they are happy , cheerful and always seem to know about dad's care (without having to search someone out!).
He himself is comfortable and
happy, which is exactly what we wanted.
Many thanks to you all for your care and understanding, we appreciate it so very much. Inglewood seems to us to be a special place.
05 December 2025
I had been very impressed with Inglewood, from the initial contact with Olav, to Mum being welcomed into Inglewood by friendly and helpful staff. Staff are always willing to help mum with her personal needs, while encouraging her to interact with activities. Her personal care and appearance have
improved since she has moved there. Communication about how Mum is doing is wonderful compared to a previous experience in her previous care home.
26 November 2025
My mam was a resident in Inglewood for just over a year until she sadly passed away in mid September this year.
I had to look for her a place in residential care when she became unable to safely manage Independent living.Anyone looking for a place of safety,care,compassion,friendship,laughter &
love for a loved one look no further than Inglewood.My mam used to say " its a grand hotel this" & she wasnt wrong.The whole staff team as well as caring for the residents really do look after their relations as well as i found out during mams stay there,always a staff member ready with sometimes a much needed hug or to offer reassurance.
Lovely homecooked food,dietry requirements met,clean homely rooms,spacious communal areas for the many activities that go on & a fantastic staff team.
I havent been back to Inglewood since mam died,i will find it very sad & strange she is not sat in her chair in the lounge,but i will be back before Christmas to visit her friends & mine.I will also book a room !
15 September 2025
Welcoming staff with very clean and recently decorated environment.
Large room with lots of storage space and sunny aspect.
Generous supply of fluids and regular snacks.
07 March 2025
The staff have been amazing since my mother in law came into the home for respite in December. They can't do enough for her or her family. The meals are by all accounts amazing, and the residents are always being offered drinks and treats. the rooms are always clean and appear comfortable.
03 January 2025
I found the staff very friendly and competent. The residents are treated with respect and compassion. Overall the residential home is run very well, and my sister is very happy here, she does not want to leave!
03 January 2025
I have been really impressed with the physical and emotional care for my husband by many staff members. He is helped to wash and dress and when I took him to the dentist, the dentist commented on how much cleaner his teeth were than on previous visits. Also that in his experience this was not
usually the case with care home residents. Members of staff remember about his obsession with football and talk with him about Tottenham Hotspur. Seniors try to offer the best for his condition.
19 December 2024
My mum was sent to Inglewood from the hospital. She was there for 2 weeks then got a phone call to say she was taken to hospital in the night. I went to visit her and she told me the manager was trying to rush her. She replied I can't rush I have bad legs and she is very unstable on her feet. So I
said to my mum I will find out what is going on. But the next day my mum passed away in hospital. Still trying to sort the funeral out not have much time to find out what went on when she was in Inglewood. Hopefully, be able to sort things out when my mum is laid to rest.
16 December 2024
Always welcome and everywhere is very clean. I don't think residents get enough showers and mum likes a bath really. The lift is often broken which makes it hard for mum as she doesn't like the stair lift. Always seems to be a problem with staffing, especially weekends. No manager at the moment.
28 November 2024
My grandad settled here really well very quickly. All the staff are caring towards him and always find the time to chat. He really likes the carers and his face lights up when they speak to him. There is always plenty to do entertainment wise and the food is fantastic. He is always eating great
meals and filled with plenty of tea and snacks during the day. The home is clean and well maintained. Overall a great place.
05 June 2024
My lovely dad recently moved into Inglewood and from the moment he arrived the management and their care team have shown endless kindness, care and patience towards dad. They have continued to ensure all his needs are met and that he feels safe and secure. Although cared for, dad still feels he has
a level of independence and is able to make his own decisions and choices. His confidence has grown and enjoys the company of the other residents. Inglewood has a lovely vibe about it and I'm delighted that dad is happy there.
22 December 2023
Mam's very happy in the home. There's been a lot of changes in the last few months, lots of care staff left who've been there a long time, the communication was good but not so good now. Since new management, family members have struggled to get through on the phone (rang one day eight times at
different times of the day), family should be able to ring and get through. Family matters (not had any), new care staff are lovely and caring (which is a priority). Mam is clean, tidy, well-fed and loves the activities. Good but need better communication with management and more homely and warm.
18 December 2023
I think this is a good home, nice carers, nice meals, good food, good management. I like looking after the birds in the garden.
18 December 2023
I am happy as my uncle is living in Inglewood Care Home since 16th June 2023. My uncle came to stay for respite, he liked it and wanted to stay permanently at Inglewood because the staff were good and caring.
My uncle likes to enjoy daily activities and joining the afternoon club in the care home.
08 December 2023
I have been visiting my friend since last year and I have found Inglewood Care Home to be clean and tidy at all times. My friend is actually blind and aged 90 so I feel more activities should be provided for her, e.g. a radio would be good as she obviously can't see the television but she could hear
the radio. Also, she needs to be stimulated with talking and involvement with staff and could do singing and activities with people to chat to a person to read to them could be good. Thank you.
08 December 2023
Inglewood Residential Home is a wonderful place. The staff give an excellent service, showing care and ensure the residents are happy and keep them occupied to make sure their stay is a happy environment for all. They are very welcoming to all visitors and it doesn't matter if they are family or
friends of the resident, all are treated with a warm welcome. I highly recommend this home.
04 December 2023
I am so pleased with the care and attention given by the staff to my mum and other residents in the home. Certainly no complaints.
04 December 2023
My mum has lived in Inglewood for five and a half years. She and I have found the home and staff to be excellent. Nothing is of any trouble to anyone. The care they provide is excellent. I wouldn't like my mum to be anywhere but in Inglewood.
Latest Reviews for Inglewood (Cumbria) Ltd
23 January 2026
From our first meeting all the staff have shown kindness, knowledge of their role, that encourages confidence for us that dad will be cared for. Their interest in dad as a person and his life has helped him feel settled and cared for. We have always been made to feel welcome too. We cannot speak too
highly of management in now welcoming mum and making all things possible. Staff have dealt efficiently with dad's health care and keeping us notified. From my observations all the residents are treated with respect. Placing your parents of 101 and 96 years of age in a home could have been more difficult, but has been made easier in the knowledge they are safe, and well cared for as people and together.
23 December 2025
I have recently had a dear friend admitted as a resident to Inglewood Care Home. I am very impressed with the management and nursing carers. They are always friendly helpful and pleasant at all times. Management always available and informative on updates on my friends progress. Carers are very
attentive with dignity and love when attending to her needs. Inglewood is exceptional, a very well run home. Clean and lovely rooms and lounges and all equipped with residence needs. I would have no hesitation in recommending the home to friends and relatives.
10 December 2025
Dad came to the Inglewood in November 2025. Every contact we have had with the home since then has been really positive.
The staff and management are wonderful, they are happy , cheerful and always seem to know about dad's care (without having to search someone out!).
He himself is comfortable and
happy, which is exactly what we wanted.
Many thanks to you all for your care and understanding, we appreciate it so very much. Inglewood seems to us to be a special place.
05 December 2025
I had been very impressed with Inglewood, from the initial contact with Olav, to Mum being welcomed into Inglewood by friendly and helpful staff. Staff are always willing to help mum with her personal needs, while encouraging her to interact with activities. Her personal care and appearance have
improved since she has moved there. Communication about how Mum is doing is wonderful compared to a previous experience in her previous care home.
26 November 2025
My mam was a resident in Inglewood for just over a year until she sadly passed away in mid September this year.
I had to look for her a place in residential care when she became unable to safely manage Independent living.Anyone looking for a place of safety,care,compassion,friendship,laughter &
love for a loved one look no further than Inglewood.My mam used to say " its a grand hotel this" & she wasnt wrong.The whole staff team as well as caring for the residents really do look after their relations as well as i found out during mams stay there,always a staff member ready with sometimes a much needed hug or to offer reassurance.
Lovely homecooked food,dietry requirements met,clean homely rooms,spacious communal areas for the many activities that go on & a fantastic staff team.
I havent been back to Inglewood since mam died,i will find it very sad & strange she is not sat in her chair in the lounge,but i will be back before Christmas to visit her friends & mine.I will also book a room !
15 September 2025
Welcoming staff with very clean and recently decorated environment.
Large room with lots of storage space and sunny aspect.
Generous supply of fluids and regular snacks.
07 March 2025
The staff have been amazing since my mother in law came into the home for respite in December. They can't do enough for her or her family. The meals are by all accounts amazing, and the residents are always being offered drinks and treats. the rooms are always clean and appear comfortable.
03 January 2025
I found the staff very friendly and competent. The residents are treated with respect and compassion. Overall the residential home is run very well, and my sister is very happy here, she does not want to leave!
03 January 2025
I have been really impressed with the physical and emotional care for my husband by many staff members. He is helped to wash and dress and when I took him to the dentist, the dentist commented on how much cleaner his teeth were than on previous visits. Also that in his experience this was not
usually the case with care home residents. Members of staff remember about his obsession with football and talk with him about Tottenham Hotspur. Seniors try to offer the best for his condition.
19 December 2024
My mum was sent to Inglewood from the hospital. She was there for 2 weeks then got a phone call to say she was taken to hospital in the night. I went to visit her and she told me the manager was trying to rush her. She replied I can't rush I have bad legs and she is very unstable on her feet. So I
said to my mum I will find out what is going on. But the next day my mum passed away in hospital. Still trying to sort the funeral out not have much time to find out what went on when she was in Inglewood. Hopefully, be able to sort things out when my mum is laid to rest.
16 December 2024
Always welcome and everywhere is very clean. I don't think residents get enough showers and mum likes a bath really. The lift is often broken which makes it hard for mum as she doesn't like the stair lift. Always seems to be a problem with staffing, especially weekends. No manager at the moment.
28 November 2024
My grandad settled here really well very quickly. All the staff are caring towards him and always find the time to chat. He really likes the carers and his face lights up when they speak to him. There is always plenty to do entertainment wise and the food is fantastic. He is always eating great
meals and filled with plenty of tea and snacks during the day. The home is clean and well maintained. Overall a great place.
05 June 2024
My lovely dad recently moved into Inglewood and from the moment he arrived the management and their care team have shown endless kindness, care and patience towards dad. They have continued to ensure all his needs are met and that he feels safe and secure. Although cared for, dad still feels he has
a level of independence and is able to make his own decisions and choices. His confidence has grown and enjoys the company of the other residents. Inglewood has a lovely vibe about it and I'm delighted that dad is happy there.
22 December 2023
Mam's very happy in the home. There's been a lot of changes in the last few months, lots of care staff left who've been there a long time, the communication was good but not so good now. Since new management, family members have struggled to get through on the phone (rang one day eight times at
different times of the day), family should be able to ring and get through. Family matters (not had any), new care staff are lovely and caring (which is a priority). Mam is clean, tidy, well-fed and loves the activities. Good but need better communication with management and more homely and warm.
18 December 2023
I think this is a good home, nice carers, nice meals, good food, good management. I like looking after the birds in the garden.
18 December 2023
I am happy as my uncle is living in Inglewood Care Home since 16th June 2023. My uncle came to stay for respite, he liked it and wanted to stay permanently at Inglewood because the staff were good and caring.
My uncle likes to enjoy daily activities and joining the afternoon club in the care home.
08 December 2023
I have been visiting my friend since last year and I have found Inglewood Care Home to be clean and tidy at all times. My friend is actually blind and aged 90 so I feel more activities should be provided for her, e.g. a radio would be good as she obviously can't see the television but she could hear
the radio. Also, she needs to be stimulated with talking and involvement with staff and could do singing and activities with people to chat to a person to read to them could be good. Thank you.
08 December 2023
Inglewood Residential Home is a wonderful place. The staff give an excellent service, showing care and ensure the residents are happy and keep them occupied to make sure their stay is a happy environment for all. They are very welcoming to all visitors and it doesn't matter if they are family or
friends of the resident, all are treated with a warm welcome. I highly recommend this home.
04 December 2023
I am so pleased with the care and attention given by the staff to my mum and other residents in the home. Certainly no complaints.
04 December 2023
My mum has lived in Inglewood for five and a half years. She and I have found the home and staff to be excellent. Nothing is of any trouble to anyone. The care they provide is excellent. I wouldn't like my mum to be anywhere but in Inglewood.