Submit a Review for Croft Avenue Care Home
Wordsworth Street, Penrith, CA11 7RJ
View Full Details of Croft Avenue Care HomeLatest Reviews for Croft Avenue Care Home
07 August 2025
A huge set of thanks to all of the amazing staff at Croft Avenue who do such a great job of looking after my Mum in Penrith. All of their hard work is hugely appreciated, and it is a very well run establishment.
06 August 2025
First room was small not very present . Now been moved to a larger room .seems much better . Have been able to make it more homely 100% better . Which has helped to get her settled in , much more relaxed .
17 July 2025
This is a well run care home run by friendly staff who look after the residents very well. After some hesitancy about how my aunt would fit after living by herself at home, I am delighted to say she has fitted in well and is happy there.
03 June 2025
I am delighted with the level of care and attention which is now being given to my friend, who has vascular dementia, very little vision and various mobility issues. There was an initial mistake when his mobile phone was put through the washing machine and we needed to replace it, but other than that our experience has been very good. When he was in his own home, with carers going in three times a day, there were times when he had to wait 7 hours between meals, irregular medicine administration and medical care. We were all concerned when he fell four times in 10 days and this precipitated the need for him to move and get better 24 -hour care. We chose the right place. As a visitor now, rather than his carer, I am greeted with big smiles from the staff, there is a calm, relaxed atmosphere and my friend is getting used to his new home. Regular meals, regular medication, regular medical care, our worries about him falling are now gone as there is always someone nearby, night and day.
30 May 2025
Excellent care home. The staff are incredibly professional and caring. So grateful for all their hard work. It's a very happy place to come to and my uncle is very settled here. Everyone is very helpful and communication with me and them in regards to his care and needs are excellent.
16 May 2025
When I visit my friend's Mum, I'm always made welcome by the staff. So do feel it's very homely. There's a very good atmosphere and if I want to take my friend's mum into the garden. It's never a bother for staff to go get the wheelchair and make sure the resident is warm enough. Always a pleasure to visit.
13 May 2025
I've been visiting my friend for a number of years now at Croft Avenue. It's a lovely, calm, clean & friendly place. All the staff are lovely to residents and visitors alike. All I heard is good things about Croft Avenue and would not hesitate to recommend it. Five stars from me. Thank you to all the staff, owners you are lucky to have such great staff, please look after them.
01 May 2025
My sister-in-law has been a resident at Croft Avenue for just over a year and loves it, and has a very happy lifestyle, well cared for by all the staff who are so good with all the residents. There are always activities going on, quizzes, pop-up shop, different people going to play music etc. Even us visitors are made very welcome. I would recommend Croft Avenue to anyone 100%
01 May 2025
I visit my neighbour every week and she looks forward to me coming. She has been in Croft Avenue for a year now. She is so settled and calls it her home. The staff are absoulutley wonderful with all the clients, the activities are brilliant and my neighbour joins in with them all, she helps outside in the garden area, she has always been active at home in the garden and this is lovely to see. Being a former carer myself, I would definately recommend this care home, and if and when my situation changes, this would be my preffered choice for a care home.
23 April 2025
Absolutely fantastic care home. The staff are amazing. Lots of activities for the residents, good food and clean rooms. Since my friend moved in she has found a new lease of life. She joins in all activities and can often be found outside in the garden feeding the birds or planting bulbs in her pots. She thoroughly enjoys being in the home.
23 April 2025
My mother has been in Croft Avenue for nearly 4 years now, and the care, attention and support have been top class since day 1. Croft Avenue has a lovely, homely atmosphere, the staff are friendly and caring, there are many activities for residents to enjoy and participate. Many thanks to the kitchen, laundry and cleaners - behind the scenes and the carers out front! Cannot thank everyone enough.
09 April 2025
We are extremely happy that our mother is being looked after in a lovely, homely setting which has lovely views across to the hills. As a family we can relax knowing she is safe and is being cared for by a dedicated team of carers who ensure her needs are met sensitively. From the minute you walk through the door you are made to feel welcome, everyone is kind and friendly and everywhere is spotlessly clean.
09 April 2025
Dad has been a resident at Croft Avenue since March 2021. He gets on well with the staff and feels his needs are being met. Neither my dad or I have any negative comments to say about Croft Avenue. His room is always clean & tidy and the staff are always friendly & positive. Only concern is the lift to first floor is always out of order & on one occasion, my dad had to use the stairs, he has very poor mobility.
02 April 2025
Lovely care home and staff amazing Would deffinately recommend this care home My mam is so well cared for and loved by the brilliant staff They do an amazing job and deserve high praise for all they do under sometimes difficult situations
07 January 2025
My dad and mum are both looked after and safe. All the staff are so friendly and helpful and nothing is too much trouble. Croft Avenue Care Home is like one big family and I'm very happy my parents are being looked after so well.
18 December 2024
Dad has only been at Croft Avenue for 2 weeks. In that time we can see he is being cared for by a team of dedicated carers who put the residents first. They have made him feel welcome in a calm, friendly, relaxed way. There is laughter, fun and above all a sense of humour, which dad has responded to well. We are always made to feel welcome when we visit any requests we have are dealt with promptly and efficiently, nothing is too much bother! The food is very good, always plenty of choice. There is a good variety of activities available, we are so pleased to see dad is joining in. We as a family are extremely happy with the care dad is receiving. Thank you to all the staff at Croft Avenue.
17 December 2024
My husband has been cared for at Croft Avenue Care Home for almost two years. The staff are amazing - always so very polite and so very respectful of the residents. Special mention to the receptionist who always welcomes us with a huge smile.
02 October 2024
My mother's care is very good and she is very content. Her room is always clean and tidy and the staff are all very pleasant and welcoming. She enjoys the food and the many activities that the staff organise.
02 October 2024
Excellent staff. My aunt has settled in so well thanks to the helpful and pleasant members of staff. Everyone is made to feel welcome and cared for.
18 July 2024
There is a great atmosphere in Croft Avenue, the staff are helpful and informative. Residents are looked after and my friend is always happy here. Any concerns are dealt with efficiently.
Latest Reviews for Croft Avenue Care Home
07 August 2025
A huge set of thanks to all of the amazing staff at Croft Avenue who do such a great job of looking after my Mum in Penrith. All of their hard work is hugely appreciated, and it is a very well run establishment.
06 August 2025
First room was small not very present . Now been moved to a larger room .seems much better . Have been able to make it more homely 100% better . Which has helped to get her settled in , much more relaxed .
17 July 2025
This is a well run care home run by friendly staff who look after the residents very well. After some hesitancy about how my aunt would fit after living by herself at home, I am delighted to say she has fitted in well and is happy there.
03 June 2025
I am delighted with the level of care and attention which is now being given to my friend, who has vascular dementia, very little vision and various mobility issues. There was an initial mistake when his mobile phone was put through the washing machine and we needed to replace it, but other than that our experience has been very good. When he was in his own home, with carers going in three times a day, there were times when he had to wait 7 hours between meals, irregular medicine administration and medical care. We were all concerned when he fell four times in 10 days and this precipitated the need for him to move and get better 24 -hour care. We chose the right place. As a visitor now, rather than his carer, I am greeted with big smiles from the staff, there is a calm, relaxed atmosphere and my friend is getting used to his new home. Regular meals, regular medication, regular medical care, our worries about him falling are now gone as there is always someone nearby, night and day.
30 May 2025
Excellent care home. The staff are incredibly professional and caring. So grateful for all their hard work. It's a very happy place to come to and my uncle is very settled here. Everyone is very helpful and communication with me and them in regards to his care and needs are excellent.
16 May 2025
When I visit my friend's Mum, I'm always made welcome by the staff. So do feel it's very homely. There's a very good atmosphere and if I want to take my friend's mum into the garden. It's never a bother for staff to go get the wheelchair and make sure the resident is warm enough. Always a pleasure to visit.
13 May 2025
I've been visiting my friend for a number of years now at Croft Avenue. It's a lovely, calm, clean & friendly place. All the staff are lovely to residents and visitors alike. All I heard is good things about Croft Avenue and would not hesitate to recommend it. Five stars from me. Thank you to all the staff, owners you are lucky to have such great staff, please look after them.
01 May 2025
My sister-in-law has been a resident at Croft Avenue for just over a year and loves it, and has a very happy lifestyle, well cared for by all the staff who are so good with all the residents. There are always activities going on, quizzes, pop-up shop, different people going to play music etc. Even us visitors are made very welcome. I would recommend Croft Avenue to anyone 100%
01 May 2025
I visit my neighbour every week and she looks forward to me coming. She has been in Croft Avenue for a year now. She is so settled and calls it her home. The staff are absoulutley wonderful with all the clients, the activities are brilliant and my neighbour joins in with them all, she helps outside in the garden area, she has always been active at home in the garden and this is lovely to see. Being a former carer myself, I would definately recommend this care home, and if and when my situation changes, this would be my preffered choice for a care home.
23 April 2025
Absolutely fantastic care home. The staff are amazing. Lots of activities for the residents, good food and clean rooms. Since my friend moved in she has found a new lease of life. She joins in all activities and can often be found outside in the garden feeding the birds or planting bulbs in her pots. She thoroughly enjoys being in the home.
23 April 2025
My mother has been in Croft Avenue for nearly 4 years now, and the care, attention and support have been top class since day 1. Croft Avenue has a lovely, homely atmosphere, the staff are friendly and caring, there are many activities for residents to enjoy and participate. Many thanks to the kitchen, laundry and cleaners - behind the scenes and the carers out front! Cannot thank everyone enough.
09 April 2025
We are extremely happy that our mother is being looked after in a lovely, homely setting which has lovely views across to the hills. As a family we can relax knowing she is safe and is being cared for by a dedicated team of carers who ensure her needs are met sensitively. From the minute you walk through the door you are made to feel welcome, everyone is kind and friendly and everywhere is spotlessly clean.
09 April 2025
Dad has been a resident at Croft Avenue since March 2021. He gets on well with the staff and feels his needs are being met. Neither my dad or I have any negative comments to say about Croft Avenue. His room is always clean & tidy and the staff are always friendly & positive. Only concern is the lift to first floor is always out of order & on one occasion, my dad had to use the stairs, he has very poor mobility.
02 April 2025
Lovely care home and staff amazing Would deffinately recommend this care home My mam is so well cared for and loved by the brilliant staff They do an amazing job and deserve high praise for all they do under sometimes difficult situations
07 January 2025
My dad and mum are both looked after and safe. All the staff are so friendly and helpful and nothing is too much trouble. Croft Avenue Care Home is like one big family and I'm very happy my parents are being looked after so well.
18 December 2024
Dad has only been at Croft Avenue for 2 weeks. In that time we can see he is being cared for by a team of dedicated carers who put the residents first. They have made him feel welcome in a calm, friendly, relaxed way. There is laughter, fun and above all a sense of humour, which dad has responded to well. We are always made to feel welcome when we visit any requests we have are dealt with promptly and efficiently, nothing is too much bother! The food is very good, always plenty of choice. There is a good variety of activities available, we are so pleased to see dad is joining in. We as a family are extremely happy with the care dad is receiving. Thank you to all the staff at Croft Avenue.
17 December 2024
My husband has been cared for at Croft Avenue Care Home for almost two years. The staff are amazing - always so very polite and so very respectful of the residents. Special mention to the receptionist who always welcomes us with a huge smile.
02 October 2024
My mother's care is very good and she is very content. Her room is always clean and tidy and the staff are all very pleasant and welcoming. She enjoys the food and the many activities that the staff organise.
02 October 2024
Excellent staff. My aunt has settled in so well thanks to the helpful and pleasant members of staff. Everyone is made to feel welcome and cared for.
18 July 2024
There is a great atmosphere in Croft Avenue, the staff are helpful and informative. Residents are looked after and my friend is always happy here. Any concerns are dealt with efficiently.