Submit a Review for Lambton House
New Lambton Village, Fence Houses, Houghton le Spring, DH4 6DE
View full details of Lambton HouseLatest Reviews for Lambton House
27 November 2025
On the first visit to see our friend in Lambton House, we were impressed with the happy atmosphere outside in the lovely garden space where the residents were enjoying a party. There was live entertainment with a singer encouraging residents to sing and dance to the music. On another visit we
enjoyed a meal in the tea room with our friend and her family. We were sent photos of the occasion by a staff member. A nice reminder of our time together. We also visited the friendly pub and played dominoes and chatted to residents who told us of many activities they enjoyed. Painting, craft cookery, word search and quiz, physical exercises and karaoke. Trips are made outside the house. Overall, our impression was that the care home offers a wonderful life style for all the residents. We were impressed by the staff we met who were all dedicated to their work, and we as visitors felt very welcome.
12 November 2025
Staff very pleasant and overall I'm happy with the care Mam is given. Also, really impressed with the way in which Mam is kept engaged by the many activities organised by the team, well done all. Appreciate the photo's which all of our family and friends enjoy.
Thanks all
07 November 2025
My dad became a resident in Lambton House after spending several years on his own at home with daily carers three times a day.
He had become very depressed in that time but since living in Lambton House he has become his normal self again.....a cheeky, happy chappy.
I cannot praise the home or the
staff enough.
From the cleanliness through to the care it is amazing.
There is always something happening to keep the residents interested and involved.
The staff are very friendly to family and friends also and it is a pleasure to visit my dad there.
05 November 2025
This care home appears very good to i.e. the overall condition of the home and friendliness of the staff. Unfortunately the home chooses the 'best option' for themselves when it comes to patient care. They are too quick to call emergency services which resulted in multiple hospital admissions for my
mum and this finally resulted in them refusing to take her back because of increased mobility issues. No personal communication to me on this (just email) - shocking.
03 September 2025
We could not have found a better care home the facilities are excellent. The cleanliness is great - no smell or mess the staff are caring professional and approachable and the management couldn't be more helpful. The meals look lovely with a good selection and there are so many activities to keep
residents occupied and happy.
07 July 2025
The whole process of moving my mum to Lambton House has been a dream. From the first meeting with the admissions staff to moving in day has been amazing.
My mum is so settled and happy, the entire team at Lambton have made her welcome. I've not seen her this relaxed in a long time.
I cannot
praise the care staff enough for providing such an engaging, stimulating and caring environment for mum
09 June 2025
As ever, communication with the home to arrange our visit was straightforward. On the day we were taken to the garden tea room/pub and my mum was brought across to us from the main building. Lunch was brought in for her, and she ate every bit (as she always does). When she needed to use the loo
assistance came promptly when requested. The tea room and pub are excellently maintained and are very welcoming and practical spaces for residents and visitors. The fact that mum is so happy at the home gives me great comfort.
09 April 2025
We were recommended Lambton House by a friend, her dad used to come in to the home to play the organ when his mam was a resident.
I visited quite a few other homes and found the process quite stressful but I knew as soon I visited Lambton House that this was the right place for Dad. We were able
to come to his new room beforehand to set up his room with his own home comforts , he loved it from the minute he arrived , he loves getting involved in the numerous activities they run daily and seeing the musicians and bands come into to play but he also likes his own space and he can retreat to his room.
I got married in December and the team at
Lambton House knew how much it meant to me and my now husband that Dad was there to walk me down the aisle, dads mobility isn't great but the team worked hard with me to make it happen and we couldn't have been happier to have him part of our celebrations.
We recommend Lambton House to anyone who will listen !!
04 March 2025
My mam came to Lambton House on the 31st Dec 2024 and was immediately made to feel so welcome.All of the staff are wonderful and so lovely to her.
Being geographically far from Lambton House (I live in the South of France) and as my mam has more trouble communicating on the phone these days, I
really do find the social media posts most useful.
A huge thank you also for all the photos and messages I receive to let me know my mam is getting on.
There are so many different activities and events going on and my mam is always encouraged to join in and do what she can handle.
My mam seems happy and I know she is safe, being in good hands thanks to the kind and compassionate carers. This is very comforting when I leave my mam to head back to France.
Lambton House is a happy place to be as everyone is so welcoming and smiling. Thank you so very much for your devotion to the residents and for all of the energy and personal investment.
Challenging work which is much appreciated.
28 January 2025
The overall care is exceptional. All my relative's needs are fully catered for. The care home provides excellent entertainment and interactive sessions with residents. Staff are always willing to help and extremely professional.
20 January 2025
After living alone in her bungalow for 19 years, it naturally took my mum, who has dementia, some time to settle into Lambton House. But with friendly, kind and dedicated staff showing such professional understanding of dementia, they helped to ease the pain of placing a loved one into care.
Roll
on to December 24 and my family have found Mum as happy as she can be with her condition. Her anxiety is dealt with so well that it swiftly passes. All the home's many organised activities and musical events in the lounges or the garden by the beautiful lodge-style tea rooms bring out Mum's fun side and her love of dancing and singing. After being alone for so long, this is wonderful to see. Mum has a whole new chapter to her life and Lambton keep us informed of any issues along the way. Living 80 miles away, this has been invaluable for me personally.
In conclusion, it's the quality of care that comes top for me at Lambton House and it is a privilege to write this review.
16 January 2025
It's never an easy decision when you need to find care for your loved ones, but we were recommended Lambton House by a friend. We had visited quite a few other homes but we knew as soon as we spoke on the phone to Lambton House and visited it in person, that this was the right place for Dad. It was
a home from home for him, he immediately settled well and loves getting involved in the multitude of activities they run but they also respect that he likes his own space and he can retreat to his room.
I live 6 hours away, so it's great that the home and the staff keep me up to date by sharing photos.
We recently had my sister's wedding and Dad is unfortunately not mobile, but the staff at Lambton House understood how important it was for us to have Dad at the wedding and they did everything to make sure he was and worked with us in partnership to make a plan.
I couldn't recommend Lambton House more, it brings me great comfort knowing Dad has such fantastic care.
14 January 2025
I can never thank all the staff for all the help, support, care, patience and kindness that each and every one of the staff showed to my dad. Nothing is ever too much trouble. I know that Dad receives the best of care and is so well looked after.
13 January 2025
Living some distance from my Uncle meant I was worried about losing contact with him when he moved into care. I need not have worried as staff members, such as one staff member, not only ensure my telephone calls are clearly heard by my uncle, but they also ensure he is prepared and it's the best
time to call. This staff member also videoed my uncle opening presents from us, so we felt we were part of his experience. It brought a tear to my eyes.
Social media coverage of all the incredible activities brings a smile to my face seeing my uncle enjoying his life and being the daft, smiling person he is daily I feel part of his life and it means I have things to talk to him about.
The care home has recently made my cousin's wedding especially special for her. Ensuring my uncle was dressed, ready and prepared to walk her down the aisle, taking time to help him enjoy the special event. Wow.
My visit to the home shows a peaceful, happy home with residents as individuals and their wants and needs understood.
10 October 2024
What a fantastic place. I could not have chosen a better home for my 81-year-old father. The staff are so friendly and caring. It is like one big family. Facilities are excellent with a lovely big outdoor space, garden/tearoom etc. and good size comfortable rooms. Staff provided everything my dad
needed.
10 October 2024
My sister who has Alzheimer's moved into Lambton House in April this year and has settled in better than we could ever have believed. The facilities and activities are excellent, my sister particularly enjoys the tea room and gardens which are beautiful and well-maintained. She can join in with
activities but isn't pressured, often preferring to watch. All members of staff are polite and friendly to visitors and the care and patience shown to residents is exemplary. I can't thank everyone at Lambton House enough for what they have done to make my sister's life the best it can be, she has gained weight and appears relaxed and happy despite her illness. Highly recommended.
09 October 2024
Following our mum moving to Lambton House in April we have been overwhelmed with the level of care, support, facilities, and attention not only to our family members but to all residents. Lambton House has a fabulous activity program, especially throughout the summer, which we as family members have
been a part of and really enjoy what the staff arrange. Our mum is a resident due to her Alzheimer's /Dementia diagnosis and seems to have settled very well. Obviously, this is down to the way Lambton House is run and we would like to pay compliments to all staff who go over and above in their duties.
During these very unsettling circumstances what a family needs is the peace of mind that their loved one is happy, safe, and content and we feel we have this requirement at Lambton House. Many thanks to all.
01 July 2024
Absolutely recommend Lambton! My mother-in-law with Alzheimer's moved here 3 years ago. She went downhill fast in another care home but thanks to the positive care and attention that management and staff put into seeing and understanding her individual personality, she thrives here: she isn't just
another old person, instead they understand little things about her that while small, are so significant to her wellbeing and her mental health. Staff work so hard to provide quality daily stimulation. Entertainment also really caters for difference from poetry to music to animal visits. The lovely tea room space, little snug bar and library also all make life as enriching as possible. My mother-in-law loves being outside and it has beautiful grounds, but is also a stroll from the park and a 5-minute drive from the nature reserve where she goes every week for her family visit. Before Alzheimer's, when visiting friends she said she wanted to end up here because the staff were so great. She made the right choice!
24 May 2024
My mother became a resident in March 2023 and since then her care has been excellent. She has improved greatly, gained weight and remains alert despite being in her 90s.
The care home facilities are excellent with superb grounds and activities.
The staff are excellent also and assist us with any
questions.
As a family, we feel lucky that mother has this standard of care.
22 May 2024
Due to being geographically distant from the care home, and Dad’s limited communication skills, I find the social media updates really helpful. When I am able to visit, I am always made welcome. Dad seems to be happy and I know that he is safe. The carers seem to be kind and compassionate, I know it
is a challenging role.
Latest Reviews for Lambton House
27 November 2025
On the first visit to see our friend in Lambton House, we were impressed with the happy atmosphere outside in the lovely garden space where the residents were enjoying a party. There was live entertainment with a singer encouraging residents to sing and dance to the music. On another visit we
enjoyed a meal in the tea room with our friend and her family. We were sent photos of the occasion by a staff member. A nice reminder of our time together. We also visited the friendly pub and played dominoes and chatted to residents who told us of many activities they enjoyed. Painting, craft cookery, word search and quiz, physical exercises and karaoke. Trips are made outside the house. Overall, our impression was that the care home offers a wonderful life style for all the residents. We were impressed by the staff we met who were all dedicated to their work, and we as visitors felt very welcome.
12 November 2025
Staff very pleasant and overall I'm happy with the care Mam is given. Also, really impressed with the way in which Mam is kept engaged by the many activities organised by the team, well done all. Appreciate the photo's which all of our family and friends enjoy.
Thanks all
07 November 2025
My dad became a resident in Lambton House after spending several years on his own at home with daily carers three times a day.
He had become very depressed in that time but since living in Lambton House he has become his normal self again.....a cheeky, happy chappy.
I cannot praise the home or the
staff enough.
From the cleanliness through to the care it is amazing.
There is always something happening to keep the residents interested and involved.
The staff are very friendly to family and friends also and it is a pleasure to visit my dad there.
05 November 2025
This care home appears very good to i.e. the overall condition of the home and friendliness of the staff. Unfortunately the home chooses the 'best option' for themselves when it comes to patient care. They are too quick to call emergency services which resulted in multiple hospital admissions for my
mum and this finally resulted in them refusing to take her back because of increased mobility issues. No personal communication to me on this (just email) - shocking.
03 September 2025
We could not have found a better care home the facilities are excellent. The cleanliness is great - no smell or mess the staff are caring professional and approachable and the management couldn't be more helpful. The meals look lovely with a good selection and there are so many activities to keep
residents occupied and happy.
07 July 2025
The whole process of moving my mum to Lambton House has been a dream. From the first meeting with the admissions staff to moving in day has been amazing.
My mum is so settled and happy, the entire team at Lambton have made her welcome. I've not seen her this relaxed in a long time.
I cannot
praise the care staff enough for providing such an engaging, stimulating and caring environment for mum
09 June 2025
As ever, communication with the home to arrange our visit was straightforward. On the day we were taken to the garden tea room/pub and my mum was brought across to us from the main building. Lunch was brought in for her, and she ate every bit (as she always does). When she needed to use the loo
assistance came promptly when requested. The tea room and pub are excellently maintained and are very welcoming and practical spaces for residents and visitors. The fact that mum is so happy at the home gives me great comfort.
09 April 2025
We were recommended Lambton House by a friend, her dad used to come in to the home to play the organ when his mam was a resident.
I visited quite a few other homes and found the process quite stressful but I knew as soon I visited Lambton House that this was the right place for Dad. We were able
to come to his new room beforehand to set up his room with his own home comforts , he loved it from the minute he arrived , he loves getting involved in the numerous activities they run daily and seeing the musicians and bands come into to play but he also likes his own space and he can retreat to his room.
I got married in December and the team at
Lambton House knew how much it meant to me and my now husband that Dad was there to walk me down the aisle, dads mobility isn't great but the team worked hard with me to make it happen and we couldn't have been happier to have him part of our celebrations.
We recommend Lambton House to anyone who will listen !!
04 March 2025
My mam came to Lambton House on the 31st Dec 2024 and was immediately made to feel so welcome.All of the staff are wonderful and so lovely to her.
Being geographically far from Lambton House (I live in the South of France) and as my mam has more trouble communicating on the phone these days, I
really do find the social media posts most useful.
A huge thank you also for all the photos and messages I receive to let me know my mam is getting on.
There are so many different activities and events going on and my mam is always encouraged to join in and do what she can handle.
My mam seems happy and I know she is safe, being in good hands thanks to the kind and compassionate carers. This is very comforting when I leave my mam to head back to France.
Lambton House is a happy place to be as everyone is so welcoming and smiling. Thank you so very much for your devotion to the residents and for all of the energy and personal investment.
Challenging work which is much appreciated.
28 January 2025
The overall care is exceptional. All my relative's needs are fully catered for. The care home provides excellent entertainment and interactive sessions with residents. Staff are always willing to help and extremely professional.
20 January 2025
After living alone in her bungalow for 19 years, it naturally took my mum, who has dementia, some time to settle into Lambton House. But with friendly, kind and dedicated staff showing such professional understanding of dementia, they helped to ease the pain of placing a loved one into care.
Roll
on to December 24 and my family have found Mum as happy as she can be with her condition. Her anxiety is dealt with so well that it swiftly passes. All the home's many organised activities and musical events in the lounges or the garden by the beautiful lodge-style tea rooms bring out Mum's fun side and her love of dancing and singing. After being alone for so long, this is wonderful to see. Mum has a whole new chapter to her life and Lambton keep us informed of any issues along the way. Living 80 miles away, this has been invaluable for me personally.
In conclusion, it's the quality of care that comes top for me at Lambton House and it is a privilege to write this review.
16 January 2025
It's never an easy decision when you need to find care for your loved ones, but we were recommended Lambton House by a friend. We had visited quite a few other homes but we knew as soon as we spoke on the phone to Lambton House and visited it in person, that this was the right place for Dad. It was
a home from home for him, he immediately settled well and loves getting involved in the multitude of activities they run but they also respect that he likes his own space and he can retreat to his room.
I live 6 hours away, so it's great that the home and the staff keep me up to date by sharing photos.
We recently had my sister's wedding and Dad is unfortunately not mobile, but the staff at Lambton House understood how important it was for us to have Dad at the wedding and they did everything to make sure he was and worked with us in partnership to make a plan.
I couldn't recommend Lambton House more, it brings me great comfort knowing Dad has such fantastic care.
14 January 2025
I can never thank all the staff for all the help, support, care, patience and kindness that each and every one of the staff showed to my dad. Nothing is ever too much trouble. I know that Dad receives the best of care and is so well looked after.
13 January 2025
Living some distance from my Uncle meant I was worried about losing contact with him when he moved into care. I need not have worried as staff members, such as one staff member, not only ensure my telephone calls are clearly heard by my uncle, but they also ensure he is prepared and it's the best
time to call. This staff member also videoed my uncle opening presents from us, so we felt we were part of his experience. It brought a tear to my eyes.
Social media coverage of all the incredible activities brings a smile to my face seeing my uncle enjoying his life and being the daft, smiling person he is daily I feel part of his life and it means I have things to talk to him about.
The care home has recently made my cousin's wedding especially special for her. Ensuring my uncle was dressed, ready and prepared to walk her down the aisle, taking time to help him enjoy the special event. Wow.
My visit to the home shows a peaceful, happy home with residents as individuals and their wants and needs understood.
10 October 2024
What a fantastic place. I could not have chosen a better home for my 81-year-old father. The staff are so friendly and caring. It is like one big family. Facilities are excellent with a lovely big outdoor space, garden/tearoom etc. and good size comfortable rooms. Staff provided everything my dad
needed.
10 October 2024
My sister who has Alzheimer's moved into Lambton House in April this year and has settled in better than we could ever have believed. The facilities and activities are excellent, my sister particularly enjoys the tea room and gardens which are beautiful and well-maintained. She can join in with
activities but isn't pressured, often preferring to watch. All members of staff are polite and friendly to visitors and the care and patience shown to residents is exemplary. I can't thank everyone at Lambton House enough for what they have done to make my sister's life the best it can be, she has gained weight and appears relaxed and happy despite her illness. Highly recommended.
09 October 2024
Following our mum moving to Lambton House in April we have been overwhelmed with the level of care, support, facilities, and attention not only to our family members but to all residents. Lambton House has a fabulous activity program, especially throughout the summer, which we as family members have
been a part of and really enjoy what the staff arrange. Our mum is a resident due to her Alzheimer's /Dementia diagnosis and seems to have settled very well. Obviously, this is down to the way Lambton House is run and we would like to pay compliments to all staff who go over and above in their duties.
During these very unsettling circumstances what a family needs is the peace of mind that their loved one is happy, safe, and content and we feel we have this requirement at Lambton House. Many thanks to all.
01 July 2024
Absolutely recommend Lambton! My mother-in-law with Alzheimer's moved here 3 years ago. She went downhill fast in another care home but thanks to the positive care and attention that management and staff put into seeing and understanding her individual personality, she thrives here: she isn't just
another old person, instead they understand little things about her that while small, are so significant to her wellbeing and her mental health. Staff work so hard to provide quality daily stimulation. Entertainment also really caters for difference from poetry to music to animal visits. The lovely tea room space, little snug bar and library also all make life as enriching as possible. My mother-in-law loves being outside and it has beautiful grounds, but is also a stroll from the park and a 5-minute drive from the nature reserve where she goes every week for her family visit. Before Alzheimer's, when visiting friends she said she wanted to end up here because the staff were so great. She made the right choice!
24 May 2024
My mother became a resident in March 2023 and since then her care has been excellent. She has improved greatly, gained weight and remains alert despite being in her 90s.
The care home facilities are excellent with superb grounds and activities.
The staff are excellent also and assist us with any
questions.
As a family, we feel lucky that mother has this standard of care.
22 May 2024
Due to being geographically distant from the care home, and Dad’s limited communication skills, I find the social media updates really helpful. When I am able to visit, I am always made welcome. Dad seems to be happy and I know that he is safe. The carers seem to be kind and compassionate, I know it
is a challenging role.