Submit a Review for Darlington Manor
70 Falmer Road, Darlington, DL1 4AZ
View full details of Darlington ManorLatest Reviews for Darlington Manor
22 June 2026
The professionalism of the staff was outstanding and was shown in their ability to manage my father's care needs using dignity, true caring empathy and full medical knowledge. This gave me the confidence to know my father was definitely in the right place. He also needed 'end of life' palliative
care and the staff were all excellent throughout this very difficult time, ensuring my father received all the medical care he needed, carrying out his wishes throughout and giving our family the confidence to know we were all in very capable hands.
I cannot praise them enough!
28 May 2026
The management provide a well organised and efficient environment. Any issues are promptly dealt with. The carers without exception provide good compassionate care for the residents. The activities group provide an exceptional service for the residents, which is much appreciated.
The cleaners do a
good job and cleanliness is to a very high standard. The kitchen provide very good meals.
13 May 2026
I am so glad my mother was given a place here. The staff are amazing and go above and beyond to do whatever is needed for her. I was so worried about her moving in to a home but now when I take her out she looks forward to going back to her room here. They do interesting and relevant activities that
she loves doing and she enjoys her meals immensely. The facilities are lovely with a wonderful ambience and a fantastic entryway with painted ivy leaves on an atrium that really welcomes you. My mam is thriving and I'm delighted to see her so happy and making new friends that she socialises with. I've experienced other care homes and this one rates so much higher in warmth, activities and genuine care. My dad spends a lot of time there too with her and his health is improving from when he was her carer and it took so much out of him. They even let him have meals with her and all the staff do everything they can to make everything better for them both. Highly recommended.
24 February 2026
Brilliant home, staff always willing to help if we ask for anything. Keep you updated with on appointments etc. Keep the residence entertained always something for them to do. Home is clean and tidy.
29 January 2026
Both my mam and step father have been residents for over 3yrs...initially together but due to mams dementia a decision to separate for their own wellbeing was decided by all.
Both now on different floors due to different health needs.
Prior this ive never had experience of a care home.
I visit as
frequency as possible and have actually become attached to the wonderful atmosphere and care the residents receive. .and have always been made to feel welcome.
This home is that, a home from home for the residents with splendid care and a dedicated entertainment team, which includes many walks and fresh air weather permitting.
For myself a care homes number one success lays with the staff and teamwork inclusive of everyone and I wouldnt hesitate recommending this care home, the staff here are actually the care home.
With such grateful thanks and respect to Samantha .. x
29 January 2026
Mother in law (L) was discharged to Darlington Manor in Feb 2021 following # hip. She died there of frailty in Dec 2025.
Throughout her stay, she and our family have seen the compassion, respect and professionalism of all staff.
There is no doubt that the leadership of the manager is key to this.
They were endlessly patient with L, treating her warmly and respectfully, maximising her enjoyment and led by her wishes whenever possible. They laughed and danced with her, managed her husband with kindness and cried with us when she died. We are eternally grateful.
06 January 2026
As you walk through the doors there is always a friendly face. The staff are amazing, Ellie, Laura, Tracy, Sam, Alicia, Leanne have a special place in my heart and all are brilliant as they always know if Ken or Rita are doing ok. Ken recently had his best friend admitted to the Manor, in the room
opposite however Bill has recently passed away. The staff have been in very regular to make sure Ken is managing his emotions. Good great, cleanliness fantastic.
05 December 2025
My mum has suffered with dementia since 2020, sadly this year she had a stroke. After she returned home it became obvious dad was not going to manage even with us and carers visiting.
We turned up on the door step of the care home and were welcomed in, all the staff were smiling and said "hello".
We were showed around, they asked all about mum and all our questions answered. We left feeling it was a home from home.
Mum moved in and we could not of asked for a better, smoother transition. The staff knew how we were feeling make this large change to all our lives and we where given great support as well as the warm welcome mum received. Since then the staff have got to know us and more importantly they know my mum so well. She will try to avoid doing somethings and when it comes to getting mum to eat !! they have worked with her and have improved her eating better than we could of hoped.
We are really pleased with the care, love and support we see all residents receiving. Well done.
10 April 2025
Just been to visit my mam again. The staff here are amazing, the way they deal with the residents, the patience they have, the effort they put in to being kind and lovely to the residents is really great to see. The residents had been to the park this morning, and were having a sing a long when I
got there. Earlier in the week they were playing bingo when I was there. Darlington Manor is a great place, a big big part of that is the staff. I love my mam being there.
29 August 2024
Caring, loving, dedicated, professional staff as often witnessed by myself and family during many years, but particularly the last few weeks of my cousin's life.
02 August 2024
The staff are wonderful. The staff are what makes this care home truly different. They are always so pleasant, cheerful, and quickly helpful and always make me feel a very welcome visitor. I am welcome at mealtimes and was warmly invited to a lovely two-course lunch. The food is very good. On one
visit I witnessed the chef going around talking to residents about the menu items and references of residents. The building is always spotlessly clean and tidy. Care home work and management is very difficult. Darlington Manor management enables all the staff to come together and work not just as a good team but as a family. The result is a home, where all the staff are willing to go the extra mile with a pleasant smile and cheerful voice.
20 March 2024
My review covers the three years my dad spent at the care home, daily telephone conversations and weekly visits. The consistent care continues right to the very end. Dad always told us he was well looked after and very content with the home. (Apart from being very frustrated at times that he wasn't
allowed out on his own!).
20 December 2023
The home is well established, clean and cared for, the activity team work very hard for the residents. The manager goes above and beyond for the care of both residents and staff. It's the best move we have made for our dad.
16 November 2023
The love and care given to my nanna was exceptional.
It was genuine, and they made her feel at home.
Thank you.
16 November 2023
We found Darlington Manor to provide excellent care for my mother-in-law. It totally changed our opinions on care homes. From daily care to providing an extensive range of activities for the residents was amazing. My mother-in-law loved living here and that helped put our minds at rest knowing she
was so well looked after. We would recommend Darlington Manor to anyone looking for a care home. The staff were all amazing!
22 March 2022
I was unable to visit Darlington Manor prior to choosing it as a home for my mum, due to Covid. Several friends recommended it. I can honestly say that all of the staff from housekeeping, catering, management and care staff are totally caring and go over and above for their residents. They treat
everyone as though they were family. Mum's dementia made her distressed at times and the staff always tried everything to calm her. Mum deteriorated and died in early March and the staff kept me informed to the end. Ringing me on an evening to reassure me even when I had been in twice that day. They always treat me so well, remembering my name, making cups of tea and looking out for me. Thoroughly recommended, a diamond of a care home.
23 February 2022
Only one word for the caring staff from the top to the bottom, excellent.
06 October 2021
Excellent care, good food, happy, friendly atmosphere. All staff caring, helpful and friendly, making my stay pleasant and I came out after three days feeling better than I've felt in years and as if I was leaving friends and family.
26 May 2021
My mum was staying at Darlington Manor from January to March 2021 for respite and rehabilitation. Unfortunately, her health deteriorated and she sadly died on March 17th. During her stay, we were only allowed to visit her in a pod due to Covid restrictions until the last two weeks of her life when
we were able to enter her room to be with her. We found the staff to be very caring, dedicated and professional.
Nothing appeared to be too much trouble. On a couple of occasions, I commented that the staff appeared to be very nice and mum's reply was 'all the staff are nice here'. My partner and I would like to say a very big thank you to all the staff who helped us get through a very sad time.
21 May 2021
I am very happy with the care and attention that I am receiving at Darlington Manor Care Home.
Latest Reviews for Darlington Manor
22 June 2026
The professionalism of the staff was outstanding and was shown in their ability to manage my father's care needs using dignity, true caring empathy and full medical knowledge. This gave me the confidence to know my father was definitely in the right place. He also needed 'end of life' palliative
care and the staff were all excellent throughout this very difficult time, ensuring my father received all the medical care he needed, carrying out his wishes throughout and giving our family the confidence to know we were all in very capable hands.
I cannot praise them enough!
28 May 2026
The management provide a well organised and efficient environment. Any issues are promptly dealt with. The carers without exception provide good compassionate care for the residents. The activities group provide an exceptional service for the residents, which is much appreciated.
The cleaners do a
good job and cleanliness is to a very high standard. The kitchen provide very good meals.
13 May 2026
I am so glad my mother was given a place here. The staff are amazing and go above and beyond to do whatever is needed for her. I was so worried about her moving in to a home but now when I take her out she looks forward to going back to her room here. They do interesting and relevant activities that
she loves doing and she enjoys her meals immensely. The facilities are lovely with a wonderful ambience and a fantastic entryway with painted ivy leaves on an atrium that really welcomes you. My mam is thriving and I'm delighted to see her so happy and making new friends that she socialises with. I've experienced other care homes and this one rates so much higher in warmth, activities and genuine care. My dad spends a lot of time there too with her and his health is improving from when he was her carer and it took so much out of him. They even let him have meals with her and all the staff do everything they can to make everything better for them both. Highly recommended.
24 February 2026
Brilliant home, staff always willing to help if we ask for anything. Keep you updated with on appointments etc. Keep the residence entertained always something for them to do. Home is clean and tidy.
29 January 2026
Both my mam and step father have been residents for over 3yrs...initially together but due to mams dementia a decision to separate for their own wellbeing was decided by all.
Both now on different floors due to different health needs.
Prior this ive never had experience of a care home.
I visit as
frequency as possible and have actually become attached to the wonderful atmosphere and care the residents receive. .and have always been made to feel welcome.
This home is that, a home from home for the residents with splendid care and a dedicated entertainment team, which includes many walks and fresh air weather permitting.
For myself a care homes number one success lays with the staff and teamwork inclusive of everyone and I wouldnt hesitate recommending this care home, the staff here are actually the care home.
With such grateful thanks and respect to Samantha .. x
29 January 2026
Mother in law (L) was discharged to Darlington Manor in Feb 2021 following # hip. She died there of frailty in Dec 2025.
Throughout her stay, she and our family have seen the compassion, respect and professionalism of all staff.
There is no doubt that the leadership of the manager is key to this.
They were endlessly patient with L, treating her warmly and respectfully, maximising her enjoyment and led by her wishes whenever possible. They laughed and danced with her, managed her husband with kindness and cried with us when she died. We are eternally grateful.
06 January 2026
As you walk through the doors there is always a friendly face. The staff are amazing, Ellie, Laura, Tracy, Sam, Alicia, Leanne have a special place in my heart and all are brilliant as they always know if Ken or Rita are doing ok. Ken recently had his best friend admitted to the Manor, in the room
opposite however Bill has recently passed away. The staff have been in very regular to make sure Ken is managing his emotions. Good great, cleanliness fantastic.
05 December 2025
My mum has suffered with dementia since 2020, sadly this year she had a stroke. After she returned home it became obvious dad was not going to manage even with us and carers visiting.
We turned up on the door step of the care home and were welcomed in, all the staff were smiling and said "hello".
We were showed around, they asked all about mum and all our questions answered. We left feeling it was a home from home.
Mum moved in and we could not of asked for a better, smoother transition. The staff knew how we were feeling make this large change to all our lives and we where given great support as well as the warm welcome mum received. Since then the staff have got to know us and more importantly they know my mum so well. She will try to avoid doing somethings and when it comes to getting mum to eat !! they have worked with her and have improved her eating better than we could of hoped.
We are really pleased with the care, love and support we see all residents receiving. Well done.
10 April 2025
Just been to visit my mam again. The staff here are amazing, the way they deal with the residents, the patience they have, the effort they put in to being kind and lovely to the residents is really great to see. The residents had been to the park this morning, and were having a sing a long when I
got there. Earlier in the week they were playing bingo when I was there. Darlington Manor is a great place, a big big part of that is the staff. I love my mam being there.
29 August 2024
Caring, loving, dedicated, professional staff as often witnessed by myself and family during many years, but particularly the last few weeks of my cousin's life.
02 August 2024
The staff are wonderful. The staff are what makes this care home truly different. They are always so pleasant, cheerful, and quickly helpful and always make me feel a very welcome visitor. I am welcome at mealtimes and was warmly invited to a lovely two-course lunch. The food is very good. On one
visit I witnessed the chef going around talking to residents about the menu items and references of residents. The building is always spotlessly clean and tidy. Care home work and management is very difficult. Darlington Manor management enables all the staff to come together and work not just as a good team but as a family. The result is a home, where all the staff are willing to go the extra mile with a pleasant smile and cheerful voice.
20 March 2024
My review covers the three years my dad spent at the care home, daily telephone conversations and weekly visits. The consistent care continues right to the very end. Dad always told us he was well looked after and very content with the home. (Apart from being very frustrated at times that he wasn't
allowed out on his own!).
20 December 2023
The home is well established, clean and cared for, the activity team work very hard for the residents. The manager goes above and beyond for the care of both residents and staff. It's the best move we have made for our dad.
16 November 2023
The love and care given to my nanna was exceptional.
It was genuine, and they made her feel at home.
Thank you.
16 November 2023
We found Darlington Manor to provide excellent care for my mother-in-law. It totally changed our opinions on care homes. From daily care to providing an extensive range of activities for the residents was amazing. My mother-in-law loved living here and that helped put our minds at rest knowing she
was so well looked after. We would recommend Darlington Manor to anyone looking for a care home. The staff were all amazing!
22 March 2022
I was unable to visit Darlington Manor prior to choosing it as a home for my mum, due to Covid. Several friends recommended it. I can honestly say that all of the staff from housekeeping, catering, management and care staff are totally caring and go over and above for their residents. They treat
everyone as though they were family. Mum's dementia made her distressed at times and the staff always tried everything to calm her. Mum deteriorated and died in early March and the staff kept me informed to the end. Ringing me on an evening to reassure me even when I had been in twice that day. They always treat me so well, remembering my name, making cups of tea and looking out for me. Thoroughly recommended, a diamond of a care home.
23 February 2022
Only one word for the caring staff from the top to the bottom, excellent.
06 October 2021
Excellent care, good food, happy, friendly atmosphere. All staff caring, helpful and friendly, making my stay pleasant and I came out after three days feeling better than I've felt in years and as if I was leaving friends and family.
26 May 2021
My mum was staying at Darlington Manor from January to March 2021 for respite and rehabilitation. Unfortunately, her health deteriorated and she sadly died on March 17th. During her stay, we were only allowed to visit her in a pod due to Covid restrictions until the last two weeks of her life when
we were able to enter her room to be with her. We found the staff to be very caring, dedicated and professional.
Nothing appeared to be too much trouble. On a couple of occasions, I commented that the staff appeared to be very nice and mum's reply was 'all the staff are nice here'. My partner and I would like to say a very big thank you to all the staff who helped us get through a very sad time.
21 May 2021
I am very happy with the care and attention that I am receiving at Darlington Manor Care Home.