Darlington Manor

70 Falmer Road, Darlington DL1 4AZ
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9.1 38 Reviews
  • Darlington Manor, Darlington
Darlington Manor Nursing Home is a high-quality residential home for older people in Darlington, providing person-centre care to the individual.

This 60-bed purpose built home is built within picturesque grounds, has beautifully decorated rooms and a warm and welcoming feel.

The are plenty of activities for residents to enjoy, and communal lounges and gardens provide ample opportunity for relaxing and socialising.

The home's chef creates a daily menu of tasty and nutritious food for residents to enjoy. Any special dietary requirements are taken into account.
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Care Provided by Darlington Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £981
  • Self-Funded Residential Dementia Care: from £981

These prices are only a guideline, please contact Darlington Manor to find out the exact price for your requirements.

Contact Darlington Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Darlington Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Samantha Young (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (32)

Visiting

  • Open visiting

Parking

  • Onsite parking

Darlington Manor Reviews (38)

9.1

Darlington Manor has a Review Score of 9.1 (9.083) out of 10, based on 8 reviews in the last 2 years.
Over all time Darlington Manor has 38 reviews.

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Review from Sharon M (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my mam and step father have been residents for over 3yrs...initially together but due to mams dementia a decision to separate for their own wellbeing was decided by all.
Both now on different floors due to different health needs.
Prior this ive never had experience of a care home.
I visit as
frequency as possible and have actually become attached to the wonderful atmosphere and care the residents receive. .and have always been made to feel welcome.
This home is that, a home from home for the residents with splendid care and a dedicated entertainment team, which includes many walks and fresh air weather permitting.
For myself a care homes number one success lays with the staff and teamwork inclusive of everyone and I wouldnt hesitate recommending this care home, the staff here are actually the care home.
With such grateful thanks and respect to Samantha .. x
Reply from Andrea Pickering, Quality Care Manager at Darlington ManorThank you so much for taking the time to share such a thoughtful and heartfelt review. We understand how difficult the decisions around care can be, especially when navigating dementia and changing health needs, and we are honoured that you have trusted Darlington Manor to support both your mam and step-father over the years. Knowing that you feel welcomed, reassured and able to see Darlington Manor as a 'home from home' is exactly what we strive for.
Your kind words about the staff, teamwork, and atmosphere will be shared with the whole team, including our activities staff who work so hard to enrich residents' daily lives. We are especially grateful for your recognition of the manager, Samantha, and her leadership and dedication.
Thank you again for your trust, your recommendation, and your continued support.
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Review from Jane F (Daughter-in-law of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother in law (L) was discharged to Darlington Manor in Feb 2021 following # hip. She died there of frailty in Dec 2025.
Throughout her stay, she and our family have seen the compassion, respect and professionalism of all staff.
There is no doubt that the leadership of the manager is key to this.
They were endlessly patient with L, treating her warmly and respectfully, maximising her enjoyment and led by her wishes whenever possible. They laughed and danced with her, managed her husband with kindness and cried with us when she died. We are eternally grateful.
Reply from Andrea Pickering, Quality Care Manager at Darlington ManorThank you so much for taking the time to share such a moving tribute to our team at Darlington Manor and to the care your mother-in-law received. Your words mean more to us than we can adequately express.
We are deeply touched that you felt the compassion, respect and dedication that our staff strive to give every resident and their family. Your kind recognition of the team and of the leadership at Darlington Manor will be shared with everyone, as it will mean a great deal to them. It was an honour for the team at Darlington Manor to have been part of her life and to have supported your family during her time at Darlington Manor. Please accept our sincere condolences and once again, our heartfelt thanks for your generosity in sharing this feedback
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Review from Julie W (Friend of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As you walk through the doors there is always a friendly face. The staff are amazing, Ellie, Laura, Tracy, Sam, Alicia, Leanne have a special place in my heart and all are brilliant as they always know if Ken or Rita are doing ok. Ken recently had his best friend admitted to the Manor, in the room opposite
however Bill has recently passed away. The staff have been in very regular to make sure Ken is managing his emotions. Good great, cleanliness fantastic.
Reply from Andrea Pickering, Quality Care Manager at Darlington ManorThank you so much for taking the time to leave such a thoughtful and heartfelt review. We are delighted to hear that you are always greeted with a friendly face and that our staff have made such a positive impact. The staff you have named will be especially touched to know they hold such a special place in your heart. Supporting residents emotionally is just as important to us as their physical care, and we are so pleased to know that Ken has felt well supported during this difficult time.
Thank you also for your positive remarks about the cleanliness and overall standards of Darlington Manor. Your feedback is greatly valued and encourages our team to continue delivering the highest standard of care and service.
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Review from Linda M (Daughter of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has suffered with dementia since 2020, sadly this year she had a stroke. After she returned home it became obvious dad was not going to manage even with us and carers visiting.
We turned up on the door step of the care home and were welcomed in, all the staff were smiling and said "hello".
We were showed around, they asked all about mum and all our questions answered. We left feeling it was a home from home.
Mum moved in and we could not of asked for a better, smoother transition. The staff knew how we were feeling make this large change to all our lives and we where given great support as well as the warm welcome mum received. Since then the staff have got to know us and more importantly they know my mum so well. She will try to avoid doing somethings and when it comes to getting mum to eat !! they have worked with her and have improved her eating better than we could of hoped.
We are really pleased with the care, love and support we see all residents receiving. Well done.
Reply from Andrea Pickering, Quality Care Manager at Darlington ManorThank you so much for taking the time to share your experience at Darlington Manor. We are very pleased to learn that your mum's transition into Darlington Manor has been smooth and supportive. It means a great deal to us to know that you felt welcomed from the moment you arrived and that our team was able to provide comfort, clarity, and reassurance during such a difficult time. We are especially pleased to hear how well your mum has settled in, and that the staff have taken the time to really get to know her and understand her needs. Helping her regain her appetite and making sure she feels cared for and understood is exactly what we strive for with every resident. Your kind words about the love, care and support shown across the home mean the world to our team, I will make sure your feedback is shared with everyone involved. Thank you again for putting your trust in Darlington Manor, and for recognizing the team's efforts.
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Review from Jonny P (Son of Resident) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just been to visit my mam again. The staff here are amazing, the way they deal with the residents, the patience they have, the effort they put in to being kind and lovely to the residents is really great to see. The residents had been to the park this morning, and were having a sing a long when I got
there. Earlier in the week they were playing bingo when I was there. Darlington Manor is a great place, a big big part of that is the staff. I love my mam being there.
Reply from Andrea Pickering, Manager at Darlington ManorThank you for taking the time to leave this review. Your feedback is important to us, and we are pleased to hear of your positive experience at Darlington Manor. We will share your review with all the staff at Darlington Manor.
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Review from Andrew S (Cousin of Resident) published on 29 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring, loving, dedicated, professional staff as often witnessed by myself and family during many years, but particularly the last few weeks of my cousin's life.
Reply from Andrea Pickering, Quality Care Manager, Manor Care Home Group at Darlington ManorMany thanks for your review of Darlington Manor. It is always good to receive feedback and we are pleased that your experience with Darlington Manor was a positive one, especially during such a difficult time.
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Review from Doreen J (Daughter of Resident) published on 2 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are wonderful. The staff are what makes this care home truly different. They are always so pleasant, cheerful, and quickly helpful and always make me feel a very welcome visitor. I am welcome at mealtimes and was warmly invited to a lovely two-course lunch. The food is very good. On one visit
I witnessed the chef going around talking to residents about the menu items and references of residents. The building is always spotlessly clean and tidy. Care home work and management is very difficult. Darlington Manor management enables all the staff to come together and work not just as a good team but as a family. The result is a home, where all the staff are willing to go the extra mile with a pleasant smile and cheerful voice.
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Review from Elizabeth A (Daughter of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My review covers the three years my dad spent at the care home, daily telephone conversations and weekly visits. The consistent care continues right to the very end. Dad always told us he was well looked after and very content with the home. (Apart from being very frustrated at times that he wasn't
allowed out on his own!).
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Review from P W (Son of Resident) published on 20 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is well established, clean and cared for, the activity team work very hard for the residents. The manager goes above and beyond for the care of both residents and staff. It's the best move we have made for our dad.
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Review from Gemma L (Granddaughter of Resident) published on 16 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The love and care given to my nanna was exceptional.
It was genuine, and they made her feel at home.
Thank you.
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Review from Doreen L (Daughter-in-law of Resident) published on 16 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found Darlington Manor to provide excellent care for my mother-in-law. It totally changed our opinions on care homes. From daily care to providing an extensive range of activities for the residents was amazing. My mother-in-law loved living here and that helped put our minds at rest knowing she was
so well looked after. We would recommend Darlington Manor to anyone looking for a care home. The staff were all amazing!
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Review from Lynne C (Daughter of Resident) published on 22 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was unable to visit Darlington Manor prior to choosing it as a home for my mum, due to Covid. Several friends recommended it. I can honestly say that all of the staff from housekeeping, catering, management and care staff are totally caring and go over and above for their residents. They treat everyone
as though they were family. Mum's dementia made her distressed at times and the staff always tried everything to calm her. Mum deteriorated and died in early March and the staff kept me informed to the end. Ringing me on an evening to reassure me even when I had been in twice that day. They always treat me so well, remembering my name, making cups of tea and looking out for me. Thoroughly recommended, a diamond of a care home.
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Review from Hilda B (Wife of Resident) published on 23 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Only one word for the caring staff from the top to the bottom, excellent.
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Review from Ann C (Respite Resident) published on 6 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, good food, happy, friendly atmosphere. All staff caring, helpful and friendly, making my stay pleasant and I came out after three days feeling better than I've felt in years and as if I was leaving friends and family.
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Review from G W (Son of Resident) published on 26 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was staying at Darlington Manor from January to March 2021 for respite and rehabilitation. Unfortunately, her health deteriorated and she sadly died on March 17th. During her stay, we were only allowed to visit her in a pod due to Covid restrictions until the last two weeks of her life when we
were able to enter her room to be with her. We found the staff to be very caring, dedicated and professional.
Nothing appeared to be too much trouble. On a couple of occasions, I commented that the staff appeared to be very nice and mum's reply was 'all the staff are nice here'. My partner and I would like to say a very big thank you to all the staff who helped us get through a very sad time.
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Review from Maurice B (Resident) published on 21 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care and attention that I am receiving at Darlington Manor Care Home.
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Review from Anne H (Resident) published on 21 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy being in this home. I am well looked after. The staff are very good and the meals are very good.
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Review from Anne H (Resident) published on 12 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I, and I am sure all the residents in this care home, would like to say a big thank you to all staff for the way we have been looked after during this difficult time of Covid. The staff have come in every day and night, and nothing has been too much for them. They have been wonderful, and I would recommend
this care home to anyone.
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Review from Caroline M (Daughter of Resident) published on 10 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly mum with multiple health issues spent nearly 3 weeks in Manor Care Home and throughout the whole time, she appeared very well cared for especially with respect to being dressed and having her hair and nails done. We (dad and I) were fortunate enough to be able to visit mum due to the Covid
secure pod which was a real bonus as we hadn't seen mum whilst she'd been in different hospitals. From the first day mum was in Manor Care Home (Darlington) communication was great, staff answered the phone after a couple of rings and the same with the door when we were visiting. All the staff I spoke to or met couldn't have been nicer, very professional, friendly and caring. Mum said she enjoyed the meals and activities provided. The standard of cleanliness seemed very high.
Reply from Vanessa Cutler, Operational Director at Darlington ManorThank you very much for your kind words, we pride ourselves on outstanding support to our residents and their families, your feedback is very much appreciated and will be passed on to Darlington Manor. Kind regards - Operational Director.
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Review from S V (Respite Resident) published on 27 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are caring, considerate and friendly. Going to miss them when I leave. The home is kept extremely clean by cleaning staff that takes pride in how clean they keep the home. The food is good - home cooking and hot when it comes. I had no problems with any meal I had. Two caring activities staff
had plenty of fun and varied activities for all residents. Thank you all for being lovely.
Reply from Vanessa Cutler, Operational Director at Darlington ManorThank you very much for your kind words, we pride ourselves on outstanding support to our residents and their families, your feedback is very much appreciated and will be passed on to the staff at Darlington Manor.
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Current Review Score: 9.1 (9.083)

Overview of Review Score

The Review Score of 9.1 (9.083) out of 10 for Darlington Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.766 for Darlington Manor is calculated as follows: ( (74 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 94 Ratings = 4.766
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.317 Points relating to the number of positive Reviews for Darlington Manor is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 = 3.65
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 8 Positive Reviews ÷ 12 = 0.667
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Darlington Manor

What types of Care is Darlington Manor registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Darlington Manor have?

There are 60 Single Rooms.

What are the Facilities & Services at Darlington Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Darlington Manor to the centre of Darlington?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Darlington Manor to verify any information. View our terms and conditions. Darlington Manor has an Enhanced Service - more info.