Submit a Review for Carntyne Residential Care Home
Hencotes, Battle Hill, Hexham, NE46 2EE
View full details of Carntyne Residential Care HomeLatest Reviews for Carntyne Residential Care Home
21 April 2026
Carntyne offers a friendly and caring service. The managers are very experienced and able to recognise the specific needs of their residents. As visitors, we always feel welcomed. There is a relaxed, homely feel.
15 April 2026
Due to his health, Dad was struggling in his independent community for older people. Particularly regarding his meds and regular eating. This was impacting on his health problems.
Carntyne was recommended to us so we approached them and asked them for help with respite care.
They are so helpful,
informed and professional. His health and strength are much improved. This is due to the care he receives particularly in regard to dispensing his meds, and regular eating.
The environment safely caters for the elderly who need assistance with living and remaining as strong as possible.
He has shown a huge improvement.
15 April 2026
My Cousin has been a resident of Carntyne care home for 2 years now ..the care he recieves is fantastic as are all the lovely staff we appreciate their care so much...Carntyne is a lovely homely place for him to live...Thankyou
07 April 2026
We needed urgent respite care for our father who was not ready to go home from many weeks in hospital. Dad has got his strength and improved mobility back. The staff have been wonderful and create a home atmosphere for their residents. We were very confident that Dad was safe and well cared for at
Carntyne.
07 April 2026
Our friend was a resident in Carntyne Rest home for 9 months until we sadly lost him in December 25. He was 91.
During his stay at Carntyne, he was looked after tirelessly by caring and attentive staff. The manager Diane & all the staff were very approachable & nothing was to much trouble.
He was
comfortable in Carntyne and always spoke well of the carers, & kitchen staff who all worked as a team.
It's a lovely location, quiet and peaceful. He had a lovely room over looking the park in Hexham.
When we visited all patients were treat with respect & we were always welcomed with open arms.
We could not of wished for better care for him.
07 April 2026
My mother has been a resident for the past 2yrs ,a warm comfortable home where she is well looked after by caring friendly well trained staff .
The two cooks produce homely meals which my mother enjoys .
As Carntyne is situated in the town center its convenient & easy for families to take their
loved ones out to the local park & cafés. .
30 March 2026
My mum was very happy in Carntyne. The staff were all exceptional,so friendly,supportive and helped mum in all ways to feel settled and content. She had a wonderful rapport with the staff and residents. The food was home cooked and the menu variable and accommodated individual likes and dislikes to
the best of their ability.I would have no hesitation in recommending Carntyne to any prospective resident and their families.
Karen
30 March 2026
My mum lived in Carntyne for almost 10 years.
She sadly became ill in July but was looked after with great dignity and care by the wonderful staff of Carntyne.
My mum was very happy and settled in Carntyne and it felt very much like home to her. The staff are dedicated and hard working and the
home is well led by Dianne and Wendy.
30 March 2026
Friendly staff who provide kind care to residents. Easy to contact senior staff to make requests & get information. Any requests dealt with quickly.
Food good & home is well supported by local GP practice.
Additional services available such as Hairdresser & chiropodist & other types of
entertainment available.
Facilities being improved.
30 March 2026
Well . . . ! Where to start . . . ? As an almost daily visitor to Carntyne Residential Care Home for the last eight months I have become quite familiar with the routine running of this, what I can only describe, as "Home from Home". The staff are fabulous; nothing is too much trouble and best of
all, their cheerful manner is infectious, allowing the residents to feel secure within a homely environment. I have visited many establishments in my lifetime and experienced mixed reactions from others who are critical of "old folks homes that smell awful and make them feel as if they don't wish to stay very long". NOT at Carntyne! (In fact, the only thing that you could possibly say is that the flavours emanating from the kitchen/dining-room are indicative of the wonderful meals provided for the residents).
Only last week I happened to come across several members of staff in Reception and I actually said that I'd be more than happy to live there when the time comes - and I meant it!
16 December 2025
My Mum was very apprehensive about residential care and it took a lot of persuasion to get her to try Carntyne. On arrival she was warmly welcomed and made to feel at home. In less than a week she was settled and was telling all the family how kind and lovely everyone at Carntyne is. The staff
are incredibly caring and attentive, there are a wide range of well organised activities and there's a great variety of home cooked food which Mum tells us is very tasty! The home also has beautiful gardens and is in a great location - right in the centre of Hexham. I can highly recommend Carntyne Care Home.
20 December 2023
My mum spent the last years of her life at Carntyne and and received exceptional care. This included the very challenging period during COVID and the Carntyne staff became her family during lockdown. My mum was registered blind and in her latter years also suffered from dementia, but the staff dealt
with these complex needs admirably. The staff turnover is minimal which meant that the same carers looked after my mum throughout and got to know her very well. They were also quick to spot any deterioration or changes in her health and acted immediately. Carntyne itself is a lovely house with well appointed rooms, a beautiful garden and is in a great location. We were able to take our mum out in Hexham in her wheelchair to the many tea shops and restaurants and into the park across the road which she thoroughly enjoyed. The Carntyne staff were also willing to take her to mass on a Sunday at the catholic church next door.
08 March 2021
My father spent the last year of his life here, was very content and settled and received excellent care. This was no mean feat given the Covid pandemic! The staff were so kind and caring, and did everything they could to enable me to have conversations with Dad through the window, when I was
unable to visit in person due to lockdown.
I would have no hesitation in recommending them to others and am very grateful for all they did for Dad, in challenging circumstances for everyone. Thank you so much.
Latest Reviews for Carntyne Residential Care Home
21 April 2026
Carntyne offers a friendly and caring service. The managers are very experienced and able to recognise the specific needs of their residents. As visitors, we always feel welcomed. There is a relaxed, homely feel.
15 April 2026
Due to his health, Dad was struggling in his independent community for older people. Particularly regarding his meds and regular eating. This was impacting on his health problems.
Carntyne was recommended to us so we approached them and asked them for help with respite care.
They are so helpful,
informed and professional. His health and strength are much improved. This is due to the care he receives particularly in regard to dispensing his meds, and regular eating.
The environment safely caters for the elderly who need assistance with living and remaining as strong as possible.
He has shown a huge improvement.
15 April 2026
My Cousin has been a resident of Carntyne care home for 2 years now ..the care he recieves is fantastic as are all the lovely staff we appreciate their care so much...Carntyne is a lovely homely place for him to live...Thankyou
07 April 2026
We needed urgent respite care for our father who was not ready to go home from many weeks in hospital. Dad has got his strength and improved mobility back. The staff have been wonderful and create a home atmosphere for their residents. We were very confident that Dad was safe and well cared for at
Carntyne.
07 April 2026
Our friend was a resident in Carntyne Rest home for 9 months until we sadly lost him in December 25. He was 91.
During his stay at Carntyne, he was looked after tirelessly by caring and attentive staff. The manager Diane & all the staff were very approachable & nothing was to much trouble.
He was
comfortable in Carntyne and always spoke well of the carers, & kitchen staff who all worked as a team.
It's a lovely location, quiet and peaceful. He had a lovely room over looking the park in Hexham.
When we visited all patients were treat with respect & we were always welcomed with open arms.
We could not of wished for better care for him.
07 April 2026
My mother has been a resident for the past 2yrs ,a warm comfortable home where she is well looked after by caring friendly well trained staff .
The two cooks produce homely meals which my mother enjoys .
As Carntyne is situated in the town center its convenient & easy for families to take their
loved ones out to the local park & cafés. .
30 March 2026
My mum was very happy in Carntyne. The staff were all exceptional,so friendly,supportive and helped mum in all ways to feel settled and content. She had a wonderful rapport with the staff and residents. The food was home cooked and the menu variable and accommodated individual likes and dislikes to
the best of their ability.I would have no hesitation in recommending Carntyne to any prospective resident and their families.
Karen
30 March 2026
My mum lived in Carntyne for almost 10 years.
She sadly became ill in July but was looked after with great dignity and care by the wonderful staff of Carntyne.
My mum was very happy and settled in Carntyne and it felt very much like home to her. The staff are dedicated and hard working and the
home is well led by Dianne and Wendy.
30 March 2026
Friendly staff who provide kind care to residents. Easy to contact senior staff to make requests & get information. Any requests dealt with quickly.
Food good & home is well supported by local GP practice.
Additional services available such as Hairdresser & chiropodist & other types of
entertainment available.
Facilities being improved.
30 March 2026
Well . . . ! Where to start . . . ? As an almost daily visitor to Carntyne Residential Care Home for the last eight months I have become quite familiar with the routine running of this, what I can only describe, as "Home from Home". The staff are fabulous; nothing is too much trouble and best of
all, their cheerful manner is infectious, allowing the residents to feel secure within a homely environment. I have visited many establishments in my lifetime and experienced mixed reactions from others who are critical of "old folks homes that smell awful and make them feel as if they don't wish to stay very long". NOT at Carntyne! (In fact, the only thing that you could possibly say is that the flavours emanating from the kitchen/dining-room are indicative of the wonderful meals provided for the residents).
Only last week I happened to come across several members of staff in Reception and I actually said that I'd be more than happy to live there when the time comes - and I meant it!
16 December 2025
My Mum was very apprehensive about residential care and it took a lot of persuasion to get her to try Carntyne. On arrival she was warmly welcomed and made to feel at home. In less than a week she was settled and was telling all the family how kind and lovely everyone at Carntyne is. The staff
are incredibly caring and attentive, there are a wide range of well organised activities and there's a great variety of home cooked food which Mum tells us is very tasty! The home also has beautiful gardens and is in a great location - right in the centre of Hexham. I can highly recommend Carntyne Care Home.
20 December 2023
My mum spent the last years of her life at Carntyne and and received exceptional care. This included the very challenging period during COVID and the Carntyne staff became her family during lockdown. My mum was registered blind and in her latter years also suffered from dementia, but the staff dealt
with these complex needs admirably. The staff turnover is minimal which meant that the same carers looked after my mum throughout and got to know her very well. They were also quick to spot any deterioration or changes in her health and acted immediately. Carntyne itself is a lovely house with well appointed rooms, a beautiful garden and is in a great location. We were able to take our mum out in Hexham in her wheelchair to the many tea shops and restaurants and into the park across the road which she thoroughly enjoyed. The Carntyne staff were also willing to take her to mass on a Sunday at the catholic church next door.
08 March 2021
My father spent the last year of his life here, was very content and settled and received excellent care. This was no mean feat given the Covid pandemic! The staff were so kind and caring, and did everything they could to enable me to have conversations with Dad through the window, when I was
unable to visit in person due to lockdown.
I would have no hesitation in recommending them to others and am very grateful for all they did for Dad, in challenging circumstances for everyone. Thank you so much.