






Carntyne Care Home, located in Hexham, Northumberland, provides personalised residential care for up to 21 residents, including individuals living with dementia.
The home offers nineteen single rooms and one companion room, each featuring an en-suite and wet room to ensure comfort, privacy, and ease of use. Residents are encouraged to bring their own furniture and personal items, helping to create a familiar and homely environment.
Carntyne’s dedicated care team delivers compassionate, person-centred...
Care Provided by Carntyne Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 21 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Local Authority residents are charged a top up fee.
The price(s) shown are provided by the care home. Contact Carntyne Residential Care Home for full pricing details and T&Cs.
Contact Carntyne Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Lenore Care Ltd
- Private Owned
Person in charge
- Diane Chrichard(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1920
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (19)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (19)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visiting is accommodated at all hours, the home just ask that any guests visiting call in advance, wherever possible.
Parking
- Parking is available on site for all guests of Carntyne Residential Care Home
Carntyne Residential Care Home Reviews (17)
Carntyne Residential Care Home has a Review Score of 9.8 (9.755) out of 10, based on 15 reviews in the last 2 years.
Over all time Carntyne Residential Care Home has 17 reviews.
My experience of Carntyne care home is very positive. We've been visiting regularly over the last 12 months. Importantly our friend is very settled and she likes most of the staff They are very busy but are always very welcoming. It is sparkling clean - the communal areas + our friends room. She always has clean clothes on + drinks close to hand.
Thank you so much for your kind review. I am delighted to hear that your friend feels settled and happy at Carntyne Care Home. It's wonderful to know that my team has made you feel welcome during your visits and that you've noticed the high standards of cleanliness and care. Your thoughtful...
Carntyne proved to be a welcoming, sensitive environment for him.
They treated him with dignity and respect despite the injury meaning he could be challenging.
The food is all freshly cooked and tailor to the individuals needs.
It is a small intimate care home with dedicated staff , many having decades at the home, who really seem to care for the residents .
Their team work is exemplary.
I witnessed incredible flexibility and diligence whether with meds or an extensive program of activities to engage and enrich daily life.
The overall manager is focussed, knowledgable and commited.
On one occassion she had come in to cover a night shift. They seem to have each others backs.
Thank you for your kind and thoughtful review. It means so much to us that you recognised the care, compassion and teamwork shown by our staff. Thank you also for your generous comments about my role-they are truly appreciated. I feel very fortunate to work alongside such a dedicated team who...
Thisi sthe second time I have visited my uncle. Both times the staff have been very welcoming and informative when I have asked any questions. The place is clean, friendly, welcoming and homely. Whenever I have telephoned they are always very polite on the phone.
Thank you so much for your review, It's lovely to hear that you feel the staff are very informative and you feel welcomed when visiting Carntyne. I am pleased that you feel the home is clean, welcoming and homely. I'll be sure to share your feedback with the team-they'll really appreciate it. Thank you again
I know this home doesn't have all the bells and whistles of some homes, however I would highly recommend to others.
Staff are always friendly when you go to visit.
Thank you so much for your kind words and recommendation. We are delighted to hear that you have had such a positive experience with our home. Our team works hard to provide high-quality care, excellent meals, and a welcoming environment for all residents and visitors. Your feedback means a great...
Carntyne offers a friendly and caring service. The managers are very experienced and able to recognise the specific needs of their residents. As visitors, we always feel welcomed. There is a relaxed, homely feel.
Thank you so much for your kind words. It's wonderful to hear that you feel welcomed when visiting Carntyne. Creating a relaxed, homely environment is very important to us, and I'm glad that comes across. I'll be sure to share your feedback with the team-they'll really appreciate it. Thank you again.
Carntyne was recommended to us so we approached them and asked them for help with respite care.
They are so helpful, informed and professional. His health and strength are much improved. This is due to the care he receives particularly in regard to dispensing his meds, and regular eating.
The environment safely caters for the elderly who need assistance with living and remaining as strong as possible.
He has shown a huge improvement.
Thank you so much for taking the time to share such thoughtful feedback.
I am so pleased to hear how much your Dad's health and wellbeing has improved since moving in to Carntyne. It's especially reassuring to know that the support with his medication and nutrition has made such a positive...
My Cousin has been a resident of Carntyne care home for 2 years now ..the care he recieves is fantastic as are all the lovely staff we appreciate their care so much...Carntyne is a lovely homely place for him to live...Thankyou
You are so very welcome.
I will be sure to share your comments with the team, as recognition like this really boosts morale and reminds them of the impact they have every day.
Thank you again for your continued support - it is genuinely appreciated.
The two cooks produce homely meals which my mother enjoys .
As Carntyne is situated in the town center its convenient & easy for families to take their loved ones out to the local park & cafés. .
We're especially pleased to hear such positive feedback about our team. I'll also be sure to pass on your compliments to our cooks-it's fantastic to hear that the meals are being so well enjoyed, as we've seen a lovely trend of positive feedback around the food recently.
Thank you again for taking the time to share your experience-it is truly appreciated.
During his stay at Carntyne, he was looked after tirelessly by caring and attentive staff. The manager Diane & all the staff were very approachable & nothing was to much trouble.
He was comfortable in Carntyne and always spoke well of the carers, & kitchen staff who all worked as a team.
It's a lovely location, quiet and peaceful. He had a lovely room over looking the park in Hexham.
When we visited all patients were treat with respect & we were always welcomed with open arms.
We could not of wished for better care for him.
Thank you so much for taking the time to share such a heartfelt review.
We are truly pleased to hear that your friend's time at Carntyne was comfortable and that you felt supported by our team throughout his stay. It...
We needed urgent respite care for our father who was not ready to go home from many weeks in hospital. Dad has got his strength and improved mobility back. The staff have been wonderful and create a home atmosphere for their residents. We were very confident that Dad was safe and well cared for at Carntyne.
Providing a safe, comfortable, and homely environment is at the heart of what we do, so it means a great deal to know that you felt confident in his care. I will be sure to pass on your lovely feedback to the team-they will be very touched.
Karen
Thank you so much for your lovely comments Karen!
We're delighted to hear how happy your mum was during her time at Carntyne, it truly means a great deal to us. We are so glad she felt settled, supported, and we were able to support her to be able to build such a wonderful rapport with our...
She sadly became ill in July but was looked after with great dignity and care by the wonderful staff of Carntyne.
My mum was very happy and settled in Carntyne and it felt very much like home to her. The staff are dedicated and hard working and the home is well led by Dianne and Wendy.
Thank you so much for your very kind and heartfelt words Alison.
We are truly honoured that your mum called Carntyne home for almost 10 years. It means so much to us to hear that she felt happy, settled, and at home during her time with us.
We're especially grateful for your comments about...
Food good & home is well supported by local GP practice.
Additional services available such as Hairdresser & chiropodist & other types of entertainment available.
Facilities being improved.
Thank you so much for taking the time to share your kind comments.
We're delighted to hear that you've found our team friendly and caring, and that you've experienced how approachable our senior staff are. Providing clear communication and responding promptly to any requests is very important to...
Only last week I happened to come across several members of staff in Reception and I actually said that I'd be more than happy to live there when the time comes - and I meant it!
Thank you so much for your incredibly kind and thoughtful words. It means a great deal to all of us.
The fact that you've visited so frequently over the past eight months really does speak volumes, and we're so grateful for the time you've spent with us during your visits and for the insight...
My Mum was very apprehensive about residential care and it took a lot of persuasion to get her to try Carntyne. On arrival she was warmly welcomed and made to feel at home. In less than a week she was settled and was telling all the family how kind and lovely everyone at Carntyne is. The staff are incredibly caring and attentive, there are a wide range of well organised activities and there's a great variety of home cooked food which Mum tells us is very tasty! The home also has beautiful gardens and is in a great location - right in the centre of Hexham. I can highly recommend Carntyne Care Home.
Thank you for your lovely words. On behalf of all the staff your mum is a joy to look after.
My mum spent the last years of her life at Carntyne and and received exceptional care. This included the very challenging period during COVID and the Carntyne staff became her family during lockdown. My mum was registered blind and in her latter years also suffered from dementia, but the staff dealt with these complex needs admirably. The staff turnover is minimal which meant that the same carers looked after my mum throughout and got to know her very well. They were also quick to spot any deterioration or changes in her health and acted immediately. Carntyne itself is a lovely house with well appointed rooms, a beautiful garden and is in a great location. We were able to take our mum out in Hexham in her wheelchair to the many tea shops and restaurants and into the park across the road which she thoroughly enjoyed. The Carntyne staff were also willing to take her to mass on a Sunday at the catholic church next door.
Thank you for your lovely feedback, your mum was a lovely lady.
I would have no hesitation in recommending them to others and am very grateful for all they did for Dad, in challenging circumstances for everyone. Thank you so much.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Carntyne Residential Care Home.
Meet the Team (1)

I have been with Lenore since February 2024, and I had been with the previous company for 10 years. I became a manager in November 2023 following the departure of the previous manager. I am extremely proud of the team at Carntyne Care Home. They are dedicated to placing residents at the centre of everything they do and consistently deliver high-quality, compassionate, person-centred care. Their commitment helps create a warm, safe, and welcoming environment where residents truly feel at home.
Frequently Asked Questions about Carntyne Residential Care Home
What types of Care is Carntyne Residential Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Carntyne Residential Care Home have?
There are 19 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Carntyne Residential Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Carntyne Residential Care Home to the centre of Hexham?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Carntyne Residential Care Home to verify any information. View our terms and conditions. Carntyne Residential Care Home has an Enhanced Service -more info.