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The home offers nineteen single rooms and one companion room, each featuring an en-suite and wet room to ensure comfort, privacy, and ease of use. Residents are encouraged to bring their own furniture and personal items, helping to create a familiar and homely environment.
Carntyne’s dedicated care team delivers compassionate, person-centred...
Carntyne Care Home, located in Hexham, Northumberland, provides personalised residential care for up to 21 residents, including individuals living with dementia.
The home offers nineteen single rooms and one companion room, each featuring an en-suite and wet room to ensure comfort, privacy, and ease of use. Residents are encouraged to bring their own furniture and personal items, helping to create a familiar and homely environment.
Carntyne’s dedicated care team delivers compassionate, person-centred support tailored to each resident’s individual needs, with a strong focus on dignity, independence, and overall well-being.
Conveniently situated close to local shops and public transport links, Carntyne Care Home fosters a warm, welcoming community atmosphere for residents, families, and visitors.
Care Provided by Carntyne Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 21 Service Users
Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Carntyne Residential Care Home to confirm what's included and get a personalised quote:
Local Authority residents are charged a top up fee.
The price(s) shown are provided by the care home. Contact Carntyne Residential Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Lenore Care Ltd
- Private Owned
Person in charge
- Diane Chrichard (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1920
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (19)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (19)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visiting is accommodated at all hours, the home just ask that any guests visiting call in advance, wherever possible.
Parking
- Parking is available on site for all guests of Carntyne Residential Care Home
Carntyne Residential Care Home Reviews (17)
Carntyne Residential Care Home has a Review Score of 9.7 (9.744) out of 10, based on 15 reviews in the last 2 years.
Over all time Carntyne Residential Care Home has 17 reviews.
His health has improved greatly due to the care supplied, particularly the dispensing of his prescribed medicines. The regular provision of good...
His health has improved greatly due to the care supplied, particularly the dispensing of his prescribed medicines. The regular provision of good food has aided him in maintaining his strength as well.
He loves his room and has a great relationship with the staff.
We are particularly pleased to hear that he is enjoying his room and has developed such a positive relationship with the staff. Our team...
Thank you so much for your kind words. It is lovely to hear that your father has settled in so well and that his health has improved since moving to Carntyne.We are particularly pleased to hear that he is enjoying his room and has developed such a positive relationship with the staff. Our team takes great pride in ensuring that residents receive the care, support and attention they need, and it is wonderful to know that this has made such a difference to your father's wellbeing.
Thank you for taking the time to share your experience and for your kind appreciation of the care provided. It means a great deal to the whole team at Carntyne.
My experience of Carntyne care home is very positive. We've been visiting regularly over the last 12 months. Importantly our friend is very settled and she likes most of the staff They are very busy but are always very welcoming. It is sparkling clean - the communal areas + our friends room. She...
My experience of Carntyne care home is very positive. We've been visiting regularly over the last 12 months. Importantly our friend is very settled and she likes most of the staff They are very busy but are always very welcoming. It is sparkling clean - the communal areas + our friends room. She always has clean clothes on + drinks close to hand.
Thank you so much for your kind review. I am delighted to hear that your friend feels settled and happy at Carntyne Care Home. It's wonderful to know that my team has made you feel welcome during your visits and that you've noticed the high standards of cleanliness and care. Your thoughtful...
Thank you so much for your kind review. I am delighted to hear that your friend feels settled and happy at Carntyne Care Home. It's wonderful to know that my team has made you feel welcome during your visits and that you've noticed the high standards of cleanliness and care. Your thoughtful feedback means a great deal to us, and we truly appreciate you taking the time to share your positive experience.
Carntyne proved to be a welcoming, sensitive environment for him.
They treated him with dignity and respect despite the injury meaning he could be challenging.
The food is all freshly cooked and tailor to...
Carntyne proved to be a welcoming, sensitive environment for him.
They treated him with dignity and respect despite the injury meaning he could be challenging.
The food is all freshly cooked and tailor to the individuals needs.
It is a small intimate care home with dedicated staff , many having decades at the home, who really seem to care for the residents .
Their team work is exemplary.
I witnessed incredible flexibility and diligence whether with meds or an extensive program of activities to engage and enrich daily life.
The overall manager is focussed, knowledgable and commited.
On one occassion she had come in to cover a night shift. They seem to have each others backs.
Thank you for your kind and thoughtful review. It means so much to us that you recognised the care, compassion and teamwork shown by our staff. Thank you also for your generous comments about my role-they are truly appreciated. I feel very fortunate to work alongside such a dedicated team who...
Thank you for your kind and thoughtful review. It means so much to us that you recognised the care, compassion and teamwork shown by our staff. Thank you also for your generous comments about my role-they are truly appreciated. I feel very fortunate to work alongside such a dedicated team who always put our residents first. We are committed to providing person-centred care in a warm and welcoming environment. Thank you for your recommendation and for placing your trust in Carntyne. We wish your client all the very best for the future.
Thisi sthe second time I have visited my uncle. Both times the staff have been very welcoming and informative when I have asked any questions. The place is clean, friendly, welcoming and homely. Whenever I have telephoned they are always very polite on the phone.
Thisi sthe second time I have visited my uncle. Both times the staff have been very welcoming and informative when I have asked any questions. The place is clean, friendly, welcoming and homely. Whenever I have telephoned they are always very polite on the phone.
Thank you so much for your review, It's lovely to hear that you feel the staff are very informative and you feel welcomed when visiting Carntyne. I am pleased that you feel the home is clean, welcoming and homely. I'll be sure to share your feedback with the team-they'll really appreciate it. Thank you again
I know this home doesn't have all the bells and whistles of some homes, however I would highly recommend to others.
Staff are always friendly when you go to visit.
I know this home doesn't have all the bells and whistles of some homes, however I would highly recommend to others.
Staff are always friendly when you go to visit.
Thank you so much for your kind words and recommendation. We are delighted to hear that you have had such a positive experience with our home. Our team works hard to provide high-quality care, excellent meals, and a welcoming environment for all residents and visitors. Your feedback means a great...
Thank you so much for your kind words and recommendation. We are delighted to hear that you have had such a positive experience with our home. Our team works hard to provide high-quality care, excellent meals, and a welcoming environment for all residents and visitors. Your feedback means a great deal to us, and we will be sure to share your lovely comments with the staff. Thank you for your continued support.
Carntyne offers a friendly and caring service. The managers are very experienced and able to recognise the specific needs of their residents. As visitors, we always feel welcomed. There is a relaxed, homely feel.
Carntyne offers a friendly and caring service. The managers are very experienced and able to recognise the specific needs of their residents. As visitors, we always feel welcomed. There is a relaxed, homely feel.
Thank you so much for your kind words. It's wonderful to hear that you feel welcomed when visiting Carntyne. Creating a relaxed, homely environment is very important to us, and I'm glad that comes across. I'll be sure to share your feedback with the team-they'll really appreciate it. Thank you again.
My Cousin has been a resident of Carntyne care home for 2 years now ..the care he recieves is fantastic as are all the lovely staff we appreciate their care so much...Carntyne is a lovely homely place for him to live...Thankyou
My Cousin has been a resident of Carntyne care home for 2 years now ..the care he recieves is fantastic as are all the lovely staff we appreciate their care so much...Carntyne is a lovely homely place for him to live...Thankyou
You are so very welcome.
I will be sure to share your comments with the team, as recognition like this really boosts morale and reminds them of the impact they have every day.
Thank you again for your continued support - it is genuinely appreciated.
The two cooks produce homely meals which my mother enjoys .
As Carntyne is situated in the town center its convenient & easy for families to take their...
The two cooks produce homely meals which my mother enjoys .
As Carntyne is situated in the town center its convenient & easy for families to take their loved ones out to the local park & cafés. .
We're especially pleased to hear such positive feedback about our team. I'll also be sure to pass on your compliments to our cooks-it's fantastic to hear that the meals are being so well enjoyed, as we've seen a lovely trend of positive feedback around the food recently.
Thank you again for taking the time to share your experience-it is truly appreciated.
During his stay at Carntyne, he was looked after tirelessly by caring and attentive staff. The manager Diane & all the staff were very approachable & nothing was to much trouble.
He was...
During his stay at Carntyne, he was looked after tirelessly by caring and attentive staff. The manager Diane & all the staff were very approachable & nothing was to much trouble.
He was comfortable in Carntyne and always spoke well of the carers, & kitchen staff who all worked as a team.
It's a lovely location, quiet and peaceful. He had a lovely room over looking the park in Hexham.
When we visited all patients were treat with respect & we were always welcomed with open arms.
We could not of wished for better care for him.
Thank you so much for taking the time to share such a heartfelt review.
We are truly pleased to hear that your friend's time at Carntyne was comfortable and that you felt supported by our team throughout his stay. It...
Firstly, I am so sorry for your loss, it was a privilege to look after him.Thank you so much for taking the time to share such a heartfelt review.
We are truly pleased to hear that your friend's time at Carntyne was comfortable and that you felt supported by our team throughout his stay. It means a great deal to know that our staff, including Diane and the wider team, made a positive difference.
We needed urgent respite care for our father who was not ready to go home from many weeks in hospital. Dad has got his strength and improved mobility back. The staff have been wonderful and create a home atmosphere for their residents. We were very confident that Dad was safe and well cared for at...
We needed urgent respite care for our father who was not ready to go home from many weeks in hospital. Dad has got his strength and improved mobility back. The staff have been wonderful and create a home atmosphere for their residents. We were very confident that Dad was safe and well cared for at Carntyne.
Providing a safe, comfortable, and homely environment is at the heart of what we do, so it means a great deal to know that you felt confident in his care. I will be sure to pass on your lovely feedback to the team-they will be very touched.
My mum was very happy in Carntyne. The staff were all exceptional,so friendly,supportive and helped mum in all ways to feel settled and content. She had a wonderful rapport with the staff and residents. The food was home cooked and the menu variable and accommodated individual likes and dislikes...
Karen
Thank you so much for your lovely comments Karen!
We're delighted to hear how happy your mum was during her time at Carntyne, it truly means a great deal to us. We are so glad she felt settled, supported, and we were able to support her to be able to build such a wonderful rapport with our...
Thank you so much for your lovely comments Karen!
We're delighted to hear how happy your mum was during her time at Carntyne, it truly means a great deal to us. We are so glad she felt settled, supported, and we were able to support her to be able to build such a wonderful rapport with our staff.
Your kind words about the team and the home-cooked meals will be shared with everyone. I know they will really appreciate it.
With very best wishes.
She sadly became ill in July but was looked after with great dignity and care by the wonderful staff of Carntyne.
My mum was very happy and settled in Carntyne and it felt very much like home to her. The staff are dedicated and hard working and the...
She sadly became ill in July but was looked after with great dignity and care by the wonderful staff of Carntyne.
My mum was very happy and settled in Carntyne and it felt very much like home to her. The staff are dedicated and hard working and the home is well led by Dianne and Wendy.
Thank you so much for your very kind and heartfelt words Alison.
We are truly honoured that your mum called Carntyne home for almost 10 years. It means so much to us to hear that she felt happy, settled, and at home during her time with us.
We're especially grateful for your comments about...
Thank you so much for your very kind and heartfelt words Alison.
We are truly honoured that your mum called Carntyne home for almost 10 years. It means so much to us to hear that she felt happy, settled, and at home during her time with us.
We're especially grateful for your comments about the care and dignity shown to your mum during her illness. Supporting residents and their families at such times is incredibly important to us, and your words will mean a great deal to our team.
Your recognition of our staff, as well as Dianne and Wendy's leadership, is deeply appreciated. I will be sure to share your lovely feedback with them all.
Thank you again for taking the time to share your experience. Our thoughts are very much with you and your family.
With warmest wishes.
Food good & home is well supported by local GP practice.
Additional services available such as Hairdresser & chiropodist & other types of...
Food good & home is well supported by local GP practice.
Additional services available such as Hairdresser & chiropodist & other types of entertainment available.
Facilities being improved.
Thank you so much for taking the time to share your kind comments.
We're delighted to hear that you've found our team friendly and caring, and that you've experienced how approachable our senior staff are. Providing clear communication and responding promptly to any requests is very important to...
Thank you so much for taking the time to share your kind comments.
We're delighted to hear that you've found our team friendly and caring, and that you've experienced how approachable our senior staff are. Providing clear communication and responding promptly to any requests is very important to us, so your feedback is greatly appreciated.
It's also lovely to know that you're happy with the food and the support we receive from our local GP practice, as well as the additional services and activities available to residents. We're always striving to offer a well-rounded, comfortable, and engaging environment and always looking to improve wherever we can!
Thank you again for your thoughtful feedback.
With very best wishes.
Well . . . ! Where to start . . . ? As an almost daily visitor to Carntyne Residential Care Home for the last eight months I have become quite familiar with the routine running of this, what I can only describe, as "Home from Home". The staff are fabulous; nothing is too much trouble and best of...
Only last week I happened to come across several members of staff in Reception and I actually said that I'd be more than happy to live there when the time comes - and I meant it!
Thank you so much for your incredibly kind and thoughtful words. It means a great deal to all of us.
The fact that you've visited so frequently over the past eight months really does speak volumes, and we're so grateful for the time you've spent with us during your visits and for the insight...
Thank you so much for your incredibly kind and thoughtful words. It means a great deal to all of us.
The fact that you've visited so frequently over the past eight months really does speak volumes, and we're so grateful for the time you've spent with us during your visits and for the insight that brings to your comments.
We're delighted to hear that your experience has been such a positive one. Our team works very hard to create a warm, welcoming environment that genuinely feels like a "home from home," so it's especially rewarding to know this is felt.
I will ensure that your lovely feedback about our staff is shared with the whole team! And we're so pleased the kitchen aromas have made such a positive impression too! I can also vouch for this!!
Thank you again for taking the time to share your experience-it means more than you know.
With very best wishes.
My Mum was very apprehensive about residential care and it took a lot of persuasion to get her to try Carntyne. On arrival she was warmly welcomed and made to feel at home. In less than a week she was settled and was telling all the family how kind and lovely everyone at Carntyne is. The staff...
My Mum was very apprehensive about residential care and it took a lot of persuasion to get her to try Carntyne. On arrival she was warmly welcomed and made to feel at home. In less than a week she was settled and was telling all the family how kind and lovely everyone at Carntyne is. The staff are incredibly caring and attentive, there are a wide range of well organised activities and there's a great variety of home cooked food which Mum tells us is very tasty! The home also has beautiful gardens and is in a great location - right in the centre of Hexham. I can highly recommend Carntyne Care Home.
Thank you for your lovely words. On behalf of all the staff your mum is a joy to look after.
My mum spent the last years of her life at Carntyne and and received exceptional care. This included the very challenging period during COVID and the Carntyne staff became her family during lockdown. My mum was registered blind and in her latter years also suffered from dementia, but the staff...
My mum spent the last years of her life at Carntyne and and received exceptional care. This included the very challenging period during COVID and the Carntyne staff became her family during lockdown. My mum was registered blind and in her latter years also suffered from dementia, but the staff dealt with these complex needs admirably. The staff turnover is minimal which meant that the same carers looked after my mum throughout and got to know her very well. They were also quick to spot any deterioration or changes in her health and acted immediately. Carntyne itself is a lovely house with well appointed rooms, a beautiful garden and is in a great location. We were able to take our mum out in Hexham in her wheelchair to the many tea shops and restaurants and into the park across the road which she thoroughly enjoyed. The Carntyne staff were also willing to take her to mass on a Sunday at the catholic church next door.
Thank you for your lovely feedback, your mum was a lovely lady.
My father spent the last year of his life here, was very content and settled and received excellent care. This was no mean feat given the Covid pandemic! The staff were so kind and caring, and did everything they could to enable me to have conversations with Dad through the window, when I was...
I would have no hesitation in recommending them to others and am very grateful for all they did for Dad, in challenging circumstances for everyone. Thank you so much.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Carntyne Residential Care Home.
Accreditations
There are no accreditations posted yet for Carntyne Residential Care Home.
Meet the Team (1)

Diane Chrichard is the Registered Manager at Carntyne Care Home, taking on the role in November 2023. She has worked in the care sector for over 10...
Diane Chrichard is the Registered Manager at Carntyne Care Home, taking on the role in November 2023. She has worked in the care sector for over 10 years, building a strong and varied background supporting adults with diverse needs, and has returned to Carntyne, having previously worked there as manager earlier in her career.
Diane is extremely proud of the team at Carntyne. They are dedicated to placing residents at the centre of everything they do, consistently delivering high-quality, compassionate, person-centred care. Their commitment helps create a warm, safe and welcoming environment where residents truly feel at home. Diane is passionate about supporting both residents and staff to achieve the best possible outcomes.
Frequently Asked Questions about Carntyne Residential Care Home
How much does Carntyne Residential Care Home cost?
The care home lists weekly fees per person from £1,200 for residential care (respite from £1,200) and from £1,200 for residential dementia care (respite from £1,200). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Carntyne Residential Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Carntyne Residential Care Home have?
There are 19 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Carntyne Residential Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Carntyne Residential Care Home to the centre of Hexham?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Carntyne Residential Care Home to verify any information. View our terms and conditions. Carntyne Residential Care Home has an Enhanced Service -what an Enhanced Service includes.