Submit a Review for The Pines Residential Care Home
1 Woodbine Terrace, Ashington, NE63 8PP
View full details of The Pines Residential Care HomeLatest Reviews for The Pines Residential Care Home
12 May 2026
My mam came in as restbite but we have managed to get her living independently again in her own bungalow due to the help from staff, the room she was allocated was lovely modern with ensuite bathroom, the whole building was lovely deorated and very clean and smalls nice, my mam loved to sit outside
in the beautiful garden, my mam was always well fed the cook goes above and beyond to ensure she had the correct dietary requirements met.
07 May 2026
I cannot not be any happyer than being here.
05 May 2026
Staff are friendly, welcoming and understanding management very supportive. Everyone goes above and beyond to care for my mam and you can tell its not just because they are paid to look after people.
I have been invited to have meals with mam and food has been excellent.
06 May 2025
I find staff at The Pines very pleasant and helpful. So kind to residents. Cleaners do a good job. Garden is lovely for residents to sit in when weather is good.
06 May 2025
Staff really nice and friendly, home nice and clean, very pleased with the care given to my mam.
06 May 2025
My grandma seems very settled and happy, she is very comfortable around the staff and she is always speaking very highly of them. It is so reassuring to see how they have taken to her and her to them.
28 April 2025
Excellent care
Lovely caring staff
Dad is very happy here and enjoys the activities
I always feel supported by the management
The gardens are always well kept
Well
Done
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
15 April 2025
My brother likes being here. The staff are very kind and caring. The home is always very clean and tidy and food is great.
11 April 2025
My brother was looked after well.
05 September 2024
Everyone was great, kind, understanding and accommodating. It's bad enough leaving your parent in a home. At The Pines I quickly knew my dad was being looked after well. Staff make plenty of time for everyone and are kind and caring. Thank you for making his stay easier for myself and my family.
17 May 2024
I was very reluctant to come into care right from the first day I was welcome and felt safe, and I am supported. The staff go above and beyond. It is like a home from home.
01 May 2024
This visit and previous visits I have always found my friend happy, content and dressed lovely. The staff are always helpful, kind and obliging. No problem to recommend.
30 April 2024
My friend seems very happy and content, always clean and tidy. Staff very friendly and helpful.
23 April 2024
All staff go above and beyond to help residents and their family. Staff always happy and interacting with residents. Premises always clean and tidy. Such a lovely place to visit. I visit three care homes and The Pines is the best by far. Thank you for everything.
19 April 2024
Recently decided to return to the community. Management and staff have encouraged and supported me. I have lived here dome six years and I would not hesitate to recommend The Pines to anyone.
19 April 2024
Home is cosy and staff are very down to earth yet still professional. My mam loves them all. She always enjoys the food and praises it often. I couldn't have asked for a better care home as she was determined she wasn't going in one. She's clean and her clothes are always clean. The staff are
fantastic and supportive to my mam and myself. I couldn't recommend it more.
12 April 2024
Mam settled with no bother when she came into The Pines. Friednly staff nothing is a problem to them and the food is exceptional.
09 April 2024
Nice small care home, but lacks a room for visitors to spend time with residents without having to spend time in the bedroom with no room for visitors, or encroach on other resident's lounge area.
28 February 2024
Attentive staff, particularly senior carers. Person-centred. Professional management takes into consideration daughters' feelings and concerns. Highlighting collaborative working with all external agencies. Keeping family members up to date.
09 February 2024
Very professional care staff, management and the whole team.
Latest Reviews for The Pines Residential Care Home
12 May 2026
My mam came in as restbite but we have managed to get her living independently again in her own bungalow due to the help from staff, the room she was allocated was lovely modern with ensuite bathroom, the whole building was lovely deorated and very clean and smalls nice, my mam loved to sit outside
in the beautiful garden, my mam was always well fed the cook goes above and beyond to ensure she had the correct dietary requirements met.
07 May 2026
I cannot not be any happyer than being here.
05 May 2026
Staff are friendly, welcoming and understanding management very supportive. Everyone goes above and beyond to care for my mam and you can tell its not just because they are paid to look after people.
I have been invited to have meals with mam and food has been excellent.
06 May 2025
I find staff at The Pines very pleasant and helpful. So kind to residents. Cleaners do a good job. Garden is lovely for residents to sit in when weather is good.
06 May 2025
Staff really nice and friendly, home nice and clean, very pleased with the care given to my mam.
06 May 2025
My grandma seems very settled and happy, she is very comfortable around the staff and she is always speaking very highly of them. It is so reassuring to see how they have taken to her and her to them.
28 April 2025
Excellent care
Lovely caring staff
Dad is very happy here and enjoys the activities
I always feel supported by the management
The gardens are always well kept
Well
Done
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
15 April 2025
My brother likes being here. The staff are very kind and caring. The home is always very clean and tidy and food is great.
11 April 2025
My brother was looked after well.
05 September 2024
Everyone was great, kind, understanding and accommodating. It's bad enough leaving your parent in a home. At The Pines I quickly knew my dad was being looked after well. Staff make plenty of time for everyone and are kind and caring. Thank you for making his stay easier for myself and my family.
17 May 2024
I was very reluctant to come into care right from the first day I was welcome and felt safe, and I am supported. The staff go above and beyond. It is like a home from home.
01 May 2024
This visit and previous visits I have always found my friend happy, content and dressed lovely. The staff are always helpful, kind and obliging. No problem to recommend.
30 April 2024
My friend seems very happy and content, always clean and tidy. Staff very friendly and helpful.
23 April 2024
All staff go above and beyond to help residents and their family. Staff always happy and interacting with residents. Premises always clean and tidy. Such a lovely place to visit. I visit three care homes and The Pines is the best by far. Thank you for everything.
19 April 2024
Recently decided to return to the community. Management and staff have encouraged and supported me. I have lived here dome six years and I would not hesitate to recommend The Pines to anyone.
19 April 2024
Home is cosy and staff are very down to earth yet still professional. My mam loves them all. She always enjoys the food and praises it often. I couldn't have asked for a better care home as she was determined she wasn't going in one. She's clean and her clothes are always clean. The staff are
fantastic and supportive to my mam and myself. I couldn't recommend it more.
12 April 2024
Mam settled with no bother when she came into The Pines. Friednly staff nothing is a problem to them and the food is exceptional.
09 April 2024
Nice small care home, but lacks a room for visitors to spend time with residents without having to spend time in the bedroom with no room for visitors, or encroach on other resident's lounge area.
28 February 2024
Attentive staff, particularly senior carers. Person-centred. Professional management takes into consideration daughters' feelings and concerns. Highlighting collaborative working with all external agencies. Keeping family members up to date.
09 February 2024
Very professional care staff, management and the whole team.