Newbiggin Lane, Westerhope, Newcastle upon Tyne, NE5 1NA
View Full Details of Sovereign CourtAll the staff at the care home are all lovely very friendly they make me feel welcome every time I go in and the atmosphere is amazing very friendly my brother is so happy there carers are really good with him and treats him with respect they all go above and beyond nothings too much trouble for them. His room is lovely and always clean and tidy and the care home is always clean and tidy
All the staff are really lovely, make you feel at home. Definitely a 5-star care home.
The staff and manager are so friendly and welcoming. My husband is so much happier there, he can be encouraged and guided into doing tasks and doing day-to-day activities. The care of the girls (carers) is amazing.
Lovely, little 12-bed home. Staff are very friendly, not only to residents but to family aswell. Nothing is a bother to them. Any problems are sorted out quite quickly. The atmosphere is always good. They are all very good with the residents and that's what we need to know, that they're being looked after. Would highly recommend this home.
Excellent staff who really get to know their residents and provide care and support on an individual level. Staff are always friendly and helpful when I go to the care home. The manager and other staff are all very good at communicating with me as needed. Lovely secure garden area at the back which my husband enjoys.
On visiting this care home every week, I feel welcomed and at home on visits. The staff are very friendly and caring towards us, as visitors.
Excellent home and staff are tip-top. Patents are very well looked after, very clean and residents are very happy. Tip Top care home.
Reasonable but there is certainly room for improvement.
He has seemed much happier in himself ever since he has been at Sovereign Court. He is very well cared for and the staff seem to sense exactly how much to help him and when to leave him to it. He feels secure. I am always made welcome and kept informed.
Overall Sovereign Court is a very well kept and well-run care home.
There is a friendly atmosphere in the care home. The staff are easy to talk to and are happy to solve any small problems if necessary. All the service users seem happy with the staff and I haven't seen any of them complaining.
All the staff at the care home are all lovely very friendly they make me feel welcome every time I go in and the atmosphere is amazing very friendly my brother is so happy there carers are really good with him and treats him with respect they all go above and beyond nothings too much trouble for them. His room is lovely and always clean and tidy and the care home is always clean and tidy
All the staff are really lovely, make you feel at home. Definitely a 5-star care home.
The staff and manager are so friendly and welcoming. My husband is so much happier there, he can be encouraged and guided into doing tasks and doing day-to-day activities. The care of the girls (carers) is amazing.
Lovely, little 12-bed home. Staff are very friendly, not only to residents but to family aswell. Nothing is a bother to them. Any problems are sorted out quite quickly. The atmosphere is always good. They are all very good with the residents and that's what we need to know, that they're being looked after. Would highly recommend this home.
Excellent staff who really get to know their residents and provide care and support on an individual level. Staff are always friendly and helpful when I go to the care home. The manager and other staff are all very good at communicating with me as needed. Lovely secure garden area at the back which my husband enjoys.
On visiting this care home every week, I feel welcomed and at home on visits. The staff are very friendly and caring towards us, as visitors.
Excellent home and staff are tip-top. Patents are very well looked after, very clean and residents are very happy. Tip Top care home.
Reasonable but there is certainly room for improvement.
He has seemed much happier in himself ever since he has been at Sovereign Court. He is very well cared for and the staff seem to sense exactly how much to help him and when to leave him to it. He feels secure. I am always made welcome and kept informed.
Overall Sovereign Court is a very well kept and well-run care home.
There is a friendly atmosphere in the care home. The staff are easy to talk to and are happy to solve any small problems if necessary. All the service users seem happy with the staff and I haven't seen any of them complaining.