Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Pen-y-Gelli Hall

stars
stars 24 April 2019
Both my parents were cared for at Pen-Y-Gelli over a four year period. They were treated with the utmost dignity and great care. They felt part of a family and the care and compassion showed to Mum and all the family during and after my father's death was exemplary. The management fulfils their role
to a very high standard and always ensured that my parents' ever-changing care needs were always met.
Review from Glenda S (Daughter of Resident/Service User)