Latest Reviews for Whitehouse
21 January 2026
Dad now having been in the Whitehouse, Wrexham for 10 months. In all this time, the quality of his care continues to be exceptional. All I can do is to add to my comments of last June, which are still absolutely relevant. The entire staff do their very, very best for him. Any concerns I may have
for my almost 101 year old Dad, I feel comfortable communicating to the staff who never fail to act upon them. They are equally up front and honest with me regarding every aspect of Dad's care.
I am always made to feel welcome and part of the Whitehouse family and I am able to enjoy some of the many fun activities that are organised for the residents and their loved ones.
The Whitehouse is Dad's home, a place of well-being, safety and familiarity where Dad trusts the team around him. Knowing that Dad is so well cared for by such brilliant professionals gives me enormous peace of mind.
22 October 2025
In the short while that my husband has been in care, we have no complaints, as he has been looked after and cared for very well.
06 June 2025
We met with the manager at mums home when it was decided that mum needed immediate respite care due to loss of mobility due to meds change. This was organised quickly. The staff where very welcoming and put us at our ease. Mum was very happy with the level of care she received from all the care
staff, and soon started to feel better. I would definitely recommend The Whitehouse and hope and hope that if needed again they have availability.
28 April 2025
I was very impressed with this care home. Management and staff were excellent. Very homely and welcoming, nothing was too much trouble.
27 January 2025
The care my mother has received is excellent. The staff are so patient and caring in what can sometimes be difficult circumstances. I am not there at mealtimes but Mum tells me the food is good. There is always someone on hand in the office to discuss any concerns.
22 January 2025
The manager and staff are absolutely amazing. The care, help and support my dad has been given here has been outstanding. Dad was seen straight away by all the appropriate professionals. I was kept up to date daily on his daily routine's and health needs. Everyone is so friendly, helpful and
professional, I highly recommend the Whitehouse to anyone who is looking for a nursing home. Even though Dad was only there for 2 weeks respite, he was fully involved in all the Christmas activities - the fayre, pantomime, carol service etc.
Thank you all once again for giving my dad the TLC he needed.
21 October 2024
Amazing home. Amazing staff. Lovely care home for my Nan knowing someone is there 24/7 round the clock, the care given is 100%, my nan loves her room and has settled here. Her carers are so thoughtful and helpful, nothing is ever too much trouble, everyone works so hard.
16 October 2024
I am incredibly grateful for the exceptional care my grandmother receives at The Whitehouse. The staff are not only professional and attentive but also genuinely friendly, compassionate and kind. They go above and beyond to ensure that she feels comfortable and respected. The facilities are always
clean and well-maintained, creating a pleasant and safe environment. The activities and social events are very good. Overall, The Whitehouse has given me peace of mind, knowing that my grandmother is in such good hands. I highly recommend this care home to anyone looking for a place where their loved ones will be treated with the utmost dignity, respect and care.
20 May 2024
The home is well-run with good staff and management. My father is well looked after. If he requires a doctor, they will get a doctor straight away and always let the family know what's going on with him. Residents have plenty of activities to keep them occupied.
17 April 2024
I visited numerous care homes in November 2023 to find a suitable home for my mum. As soon as I entered The Whitehouse I knew it was where I wanted her to be. The care from the staff is excellent. It really is a very special place. There is a homely atmosphere as soon as you enter, and the residents
are stimulated and cared for and are extremely well looked after.
28 March 2024
Whitehouse Care Home has such a lovely family feel to it. The manager, deputy manager and all the staff take very good care of my father-in-law. Nothing is too much trouble and they hold regular activities, including days out for the residents. It’s peace of mind to know that they are only a phone
call away and regularly keep us updated. They are professional whilst empathetic and caring towards all residents and their families.
28 March 2024
Kind, polite and patient staff, professional and friendly manner at all times and a genuinely nice and safe space for anyone put under their care, the cleanliness is spot on and the activities they do with the residents are not only fun and interactive but healthy as well, I would highly recommend!
28 March 2024
Friendly staff.
Residents all look happy and are encouraged to be themselves and be as independent as possible.
Plenty going on and just a generally nice feel to the home. Unlike some, it is a 'home'.
28 March 2024
My sister received excellent care in the home. The staff went above and beyond all our expectations. They also looked after us as a family and no requests we made were too much trouble. Social activities played a big part and everyone was encouraged to take part if they could. The food was excellent
and nutritious. The home was always kept clean and tidy.
28 March 2024
My Mother has lived at the home for over 18 months. The care she receives daily is so good. All staff are caring, friendly and helpful. The environment is happy and there are varied daily activities that cater to all residents. Am updated regularly on my Mother's care plan. I cannot recommend highly
enough.
27 March 2024
The best care for my Nana. The staff are amazing. Always so much to do for the residents. Clean bedroom. Clothes washed. Management is also amazing. Never had a problem and always recommend this beautiful home.
27 March 2024
Mum is so well looked after in the Whitehouse...During her working life, she was a Domestic Superintendent at a top-rated hospital, she still has all her faculties and praises the staff frequently for their care and standards. From my point of view, I think the staff go the extra mile, engaging with
residents, entertaining them, and looking after them. The premises are always clean bright and welcoming, and the food looks and smells delicious. Having recently been poorly myself and unable to visit as often it is a huge relief to know Mum is being so well looked after and is so happy.
27 March 2024
Wonderful how happy everyone is. Amazing how well cared for the residents are and the staff do an amazing job would recommend it to everyone I know, happiness is very important and they certainly feel that here!
27 March 2024
I have visited this establishment for many years as a Paramedic.
The staff are super friendly, and caring and most of all show a great deal of empathy and support for their residents.
It is spotlessly clean. The residents' rooms are warm and have lots of their own personal items.
The food has
always been of an impressive standard and of course, they make a cracking cup of tea!
The manager has been there for years and both she and her staff treat the residents as part of their own family!
27 March 2024
Mum moved into The Whitehouse at the end of October after being diagnosed with mixed Dementia. I must admit I was nervous about how she would adapt as she had lived in her own home for over 50 years and was always fiercely independent. I needn't worry! She settled in amazingly quickly, something I
attribute to the kind and caring staff and the general homely and welcoming atmosphere that you feel as soon as you walk through the door.
Latest Reviews for Whitehouse
21 January 2026
Dad now having been in the Whitehouse, Wrexham for 10 months. In all this time, the quality of his care continues to be exceptional. All I can do is to add to my comments of last June, which are still absolutely relevant. The entire staff do their very, very best for him. Any concerns I may have
for my almost 101 year old Dad, I feel comfortable communicating to the staff who never fail to act upon them. They are equally up front and honest with me regarding every aspect of Dad's care.
I am always made to feel welcome and part of the Whitehouse family and I am able to enjoy some of the many fun activities that are organised for the residents and their loved ones.
The Whitehouse is Dad's home, a place of well-being, safety and familiarity where Dad trusts the team around him. Knowing that Dad is so well cared for by such brilliant professionals gives me enormous peace of mind.
22 October 2025
In the short while that my husband has been in care, we have no complaints, as he has been looked after and cared for very well.
06 June 2025
We met with the manager at mums home when it was decided that mum needed immediate respite care due to loss of mobility due to meds change. This was organised quickly. The staff where very welcoming and put us at our ease. Mum was very happy with the level of care she received from all the care
staff, and soon started to feel better. I would definitely recommend The Whitehouse and hope and hope that if needed again they have availability.
28 April 2025
I was very impressed with this care home. Management and staff were excellent. Very homely and welcoming, nothing was too much trouble.
27 January 2025
The care my mother has received is excellent. The staff are so patient and caring in what can sometimes be difficult circumstances. I am not there at mealtimes but Mum tells me the food is good. There is always someone on hand in the office to discuss any concerns.
22 January 2025
The manager and staff are absolutely amazing. The care, help and support my dad has been given here has been outstanding. Dad was seen straight away by all the appropriate professionals. I was kept up to date daily on his daily routine's and health needs. Everyone is so friendly, helpful and
professional, I highly recommend the Whitehouse to anyone who is looking for a nursing home. Even though Dad was only there for 2 weeks respite, he was fully involved in all the Christmas activities - the fayre, pantomime, carol service etc.
Thank you all once again for giving my dad the TLC he needed.
21 October 2024
Amazing home. Amazing staff. Lovely care home for my Nan knowing someone is there 24/7 round the clock, the care given is 100%, my nan loves her room and has settled here. Her carers are so thoughtful and helpful, nothing is ever too much trouble, everyone works so hard.
16 October 2024
I am incredibly grateful for the exceptional care my grandmother receives at The Whitehouse. The staff are not only professional and attentive but also genuinely friendly, compassionate and kind. They go above and beyond to ensure that she feels comfortable and respected. The facilities are always
clean and well-maintained, creating a pleasant and safe environment. The activities and social events are very good. Overall, The Whitehouse has given me peace of mind, knowing that my grandmother is in such good hands. I highly recommend this care home to anyone looking for a place where their loved ones will be treated with the utmost dignity, respect and care.
20 May 2024
The home is well-run with good staff and management. My father is well looked after. If he requires a doctor, they will get a doctor straight away and always let the family know what's going on with him. Residents have plenty of activities to keep them occupied.
17 April 2024
I visited numerous care homes in November 2023 to find a suitable home for my mum. As soon as I entered The Whitehouse I knew it was where I wanted her to be. The care from the staff is excellent. It really is a very special place. There is a homely atmosphere as soon as you enter, and the residents
are stimulated and cared for and are extremely well looked after.
28 March 2024
Whitehouse Care Home has such a lovely family feel to it. The manager, deputy manager and all the staff take very good care of my father-in-law. Nothing is too much trouble and they hold regular activities, including days out for the residents. It’s peace of mind to know that they are only a phone
call away and regularly keep us updated. They are professional whilst empathetic and caring towards all residents and their families.
28 March 2024
Kind, polite and patient staff, professional and friendly manner at all times and a genuinely nice and safe space for anyone put under their care, the cleanliness is spot on and the activities they do with the residents are not only fun and interactive but healthy as well, I would highly recommend!
28 March 2024
Friendly staff.
Residents all look happy and are encouraged to be themselves and be as independent as possible.
Plenty going on and just a generally nice feel to the home. Unlike some, it is a 'home'.
28 March 2024
My sister received excellent care in the home. The staff went above and beyond all our expectations. They also looked after us as a family and no requests we made were too much trouble. Social activities played a big part and everyone was encouraged to take part if they could. The food was excellent
and nutritious. The home was always kept clean and tidy.
28 March 2024
My Mother has lived at the home for over 18 months. The care she receives daily is so good. All staff are caring, friendly and helpful. The environment is happy and there are varied daily activities that cater to all residents. Am updated regularly on my Mother's care plan. I cannot recommend highly
enough.
27 March 2024
The best care for my Nana. The staff are amazing. Always so much to do for the residents. Clean bedroom. Clothes washed. Management is also amazing. Never had a problem and always recommend this beautiful home.
27 March 2024
Mum is so well looked after in the Whitehouse...During her working life, she was a Domestic Superintendent at a top-rated hospital, she still has all her faculties and praises the staff frequently for their care and standards. From my point of view, I think the staff go the extra mile, engaging with
residents, entertaining them, and looking after them. The premises are always clean bright and welcoming, and the food looks and smells delicious. Having recently been poorly myself and unable to visit as often it is a huge relief to know Mum is being so well looked after and is so happy.
27 March 2024
Wonderful how happy everyone is. Amazing how well cared for the residents are and the staff do an amazing job would recommend it to everyone I know, happiness is very important and they certainly feel that here!
27 March 2024
I have visited this establishment for many years as a Paramedic.
The staff are super friendly, and caring and most of all show a great deal of empathy and support for their residents.
It is spotlessly clean. The residents' rooms are warm and have lots of their own personal items.
The food has
always been of an impressive standard and of course, they make a cracking cup of tea!
The manager has been there for years and both she and her staff treat the residents as part of their own family!
27 March 2024
Mum moved into The Whitehouse at the end of October after being diagnosed with mixed Dementia. I must admit I was nervous about how she would adapt as she had lived in her own home for over 50 years and was always fiercely independent. I needn't worry! She settled in amazingly quickly, something I
attribute to the kind and caring staff and the general homely and welcoming atmosphere that you feel as soon as you walk through the door.