First let me say that although my mother is physically quite frail, she has full capacity and continues to make her own decisions - including where she lives.
After an extended period spent in hospital, my mother moved into The White House with a view to permanent care.
Initially, mother was rather nervous and insecure. However, these feelings soon changed to feelings of beeing safe, cared for and being valued as an individual. Mother is not slow in voicing her opinions and staff always respond positively to her wishes. No matter how busy staff are, they always respond with a smile and kindness. This includes the Home Manager and her admin, who are so generous with their time.
Throughout the environment, there is evidence of good practice. This includes visual prompts/displays to promote understanding.
Whenever I visit my mother, she is usually engaged in some social activity, which has had a positive effect on her emotional wellbeing.
I am so grateful that mother enjoys such care.
