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Care Homes Owned by Chestnut House Healthcare Group

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Chestnut Healthcare Group consists of five homes:

-Chestnut House,

-White House,

-Sherdley Manor,

-Southern House,

-Bistre.

The group offers residential and nursing care for people who require help in their day to day lives, along with offering specialist support for people living with dementia.

Chestnut House Healthcare Group Locations (5)

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5 Care Homes owned by Chestnut House Healthcare Group

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Southern House
18 Water Street, Abergele LL22 7SH
"Dad was 96 when he moved into Southern House. I was so pleased he was able to go there as their care of/for Mum, until she passed away, was..."Read all 49 reviews

from £1,318 / week35 rooms

Location Type: Care Home

Southern House Residential Nursing Home located in Abergele provides people with nursing support and help with day to day tasks.... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Residential Care
Whitehouse
5/7 Grove Road, Wrexham LL11 1DY
"The Whitehouse is a warm, welcoming environment the staff are kind and caring, and Mum is very happy and well cared for. Mum is always kept..."Read all 44 reviews

37 rooms

Location Type: Care Home

White House is situated near Wrexham town centre with easy access for visitors, friends and family. Specialising in supporting those who may need help with daily tasks as well as people with mental... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
Sherdley Manor Care Home
Mill Lane, Sutton, St Helens WA9 4ET
"Excellent- from start to finish- all the staff are helpful and welcoming and care a great deal about their clients. When my mum went into..."Read all 25 reviews

from £1,250 / week23 rooms

Location Type: Care Home

Sherdley Manor is located in the Sutton area of St Helens, and specialises in providing care for people living with dementia and other mental illnesses. Bedrooms at Sherdley Manor are situated on... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Mental Health Care
Chestnut House
Hawarden Road, Hope, Wrexham LL12 9NH
"Mum has been at Chestnut House for over a month now. Whilst we were concerned about mum going to a care home the wonderful team made the..."Read all 31 reviews

from £1,295 / week41 rooms

Location Type: Care Home

Chestnut House specialises in support people with dementia and offers support, the home features a garden and conservatory for residents to use any time. Chestnut House has a number of en-suite bedrooms... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Mental Health Care
Bistre Nursing Home
Mold Road, Buckley CH7 2NH
"My mum was a resident at Bistre Nursing Home until she passed away recently. The care she received was wonderful and as a family this..."Read all 7 reviews

from £1,199 / week32 rooms

Location Type: Care Home

Bistre Nursing Home offers the highest standards in nursing, residential and dementia care and aims to provide the very best facilities and services to ensure maximum quality and comfort for all residents. The... Read more

  • Older Person Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care

Chestnut House Healthcare Group Reviews (156)

9.0

Chestnut House Healthcare Group has a Group Review Score of 9.0 (9.023) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Chestnut House Healthcare Group must have a Review Score.

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Showing 156 reviews matching selected criteria
Review of Whitehouse from S W (Daughter of Resident) published on 28 July 2026 Submitted via Postal Card
Overall Experience
The Whitehouse is a warm, welcoming environment the staff are kind and caring, and Mum is very happy and well cared for. Mum is always kept clean and tidy, she is listened to. The home is clean and well maintained the residents are treated like one big family.

The manager, Deb bent over backwards to help us arrange transport for Mum for an urgent operation in hospital. We can't thank her enough.

Reply from DEBBIE shellshear, Manager at Whitehouse

Thank you for your kind review, it is really wonderful to have these comments from families

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Review of Whitehouse from S W (Wife of Resident) published on 21 July 2026 Submitted via Postal Card
Overall Experience

My husband has been a resident at the Whitehouse for four years and has received excellent care. It has given me peace of mind and I am very grateful to all the staff.

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Review of Whitehouse from Wendy H (Daughter of Resident) published on 9 July 2026 Submitted via Postal Card
Overall Experience
Since Mum has moved into the Whitehouse her well being has had a positive impact, her capacity has declined and she still needs additional prompts for her personal care.
Since moving she had become more socially engaging and is interacting well with staff and (patients) residents helping in reducing isolation. Staff are kind respectful and attentive and approachable.

Knowing shes is safe gives family reassurance and peace of mind. Debbie the manager is amazing helpful caring and supportive.

Reply from Debbie Shellshear, Manager at Whitehouse

Thank you so much for your review your mother loves living here and is enjoying life!

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Review of Southern House from Carol V (Daughter of Resident) published on 22 June 2026 Submitted via Website
Overall Experience
Dad was 96 when he moved into Southern House. I was so pleased he was able to go there as their care of/for Mum, until she passed away, was really good only several years earlier.
It was at Southern House that Dad found a new lease of life. I shall always be so truly grateful to all of the staff - for the last 10 months of Dad's life he was as content as he could be without Mum. He was looked after and cared for so well by some genuinely wonderful people. 2 members of Southern House team even attended his funeral!
I really would, and do, recommend Southern House. They genuinely do care about their residents and simply want the best for them.

Thank you for all you did for Dad, it is appreciated beyond words!

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Review of Whitehouse from Ann B (Daughter of Resident) published on 17 June 2026 Submitted via Website
Overall Experience
First let me say that although my mother is physically quite frail, she has full capacity and continues to make her own decisions - including where she lives.
After an extended period spent in hospital, my mother moved into The White House with a view to permanent care.
Initially, mother was rather nervous and insecure. However, these feelings soon changed to feelings of beeing safe, cared for and being valued as an individual. Mother is not slow in voicing her opinions and staff always respond positively to her wishes. No matter how busy staff are, they always respond with a smile and kindness. This includes the Home Manager and her admin, who are so generous with their time.
Throughout the environment, there is evidence of good practice. This includes visual prompts/displays to promote understanding.
Whenever I visit my mother, she is usually engaged in some social activity, which has had a positive effect on her emotional wellbeing.

I am so grateful that mother enjoys such care.

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Review of Chestnut House from Julie N (Daughter of Resident) published on 17 June 2026 Submitted via Website
Overall Experience
Mum has been at Chestnut House for over a month now. Whilst we were concerned about mum going to a care home the wonderful team made the transition from hospital as easy as possible. They are caring and kind. They treat each resident individually and with respect. They have been tenacious in troubleshooting mums issues; finding space that works for her, offering ideas on eating and tempting her with different food to stimulate her appetite. They are on top of her medical matters and proactive in engaging professionals to support her.

The staff are lovely human beings individually and work as a great team creating a "home like" environment to benefit all residents.

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Review of Southern House from Eileen J (Wife of Resident) published on 16 June 2026 Submitted via Website
Overall Experience
My husband has been with Southern House for the past 17months now, during that time his complex needs have become more servere but throughout the time and during his deterioration he has been well cared for overall and his needs have been met. Cooks ensure that he gets food, he doesn't eat a late afternoon meal they ensure he gets a slightly larger portion of food at lunchtime, they also ask every day around 4pm if he wants anything.
He is now bedridden and unable to join in activities, however, Ashleigh the activities co-ordinator goes into see him each day, she knows all the residents really well and takes time to involve everyone, she really is amazing and lights up the residents lives on a daily basis, always has a smile for every single residents and their family and friends.

The lounge and dining room are well decorated and bright and cheerful, I would like to see repairs done to my hubby's bedroom, overall, this is a lovely, warm, welcoming home, thank you

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Review of Southern House from D B (Son of Resident) published on 2 June 2026 Submitted via Website
Overall Experience

My dad wasn't with them very long but in the time he was there he was happy and well looked after which is what we all hope for from a care home, the staff were absolutely brilliant with his care it seemed like nothing was too much trouble. As I mentioned he wasn't with them very long but the staff also really went above and beyond with helping us after he passed.

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Review of Southern House from Melanie J (Daughter of Resident) published on 18 February 2026 Submitted via Postal Card
Overall Experience

Mum extremely well cared for and happy here. Nothing is too much trouble. Fantastic selection of entertainment always on offer, keeping residents engaged and stimulated. Personal care top notch and beauty therapies such as hair and nails always a priority, helping residents feel happy and refreshed. So nice to know that mum is happy in her lovely new home and room.

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Review of Southern House from Tony B (Son of Resident) published on 18 February 2026 Submitted via Postal Card
Overall Experience

Amazing experience, every time I visit my mum all staff are very helpful and nothing is too much trouble. Ashley has them all enjoying so many activities, she is so innovative and the centre of keeping my mum happy.

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Review of Southern House from Bethan R (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card
Overall Experience

Excellent.

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Review of Southern House from James S (Son of Resident) published on 27 January 2026 Submitted via Postal Card
Overall Experience

All the staff are brilliant and the activities and festivities that are organised throughout the year for the residents are absolutely great. Very friendly, caring environment with well being and safety being optimum priority.

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Review of Southern House from Pamela W (Sister of Resident) published on 27 January 2026 Submitted via Postal Card
Overall Experience

Spoke to manager regarding sister, satisfied with my concern. Manager and staff very polite and helpful.

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Review of Southern House from Lee B (Son of Resident) published on 26 January 2026 Submitted via Postal Card
Overall Experience

Staff are always pleasant and attentive to the needs of the residents and visitors.

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Review of Whitehouse from Jane H (Daughter of Resident) published on 21 January 2026 Submitted via Website
Overall Experience
Dad now having been in the Whitehouse, Wrexham for 10 months. In all this time, the quality of his care continues to be exceptional. All I can do is to add to my comments of last June, which are still absolutely relevant. The entire staff do their very, very best for him. Any concerns I may have for my almost 101 year old Dad, I feel comfortable communicating to the staff who never fail to act upon them. They are equally up front and honest with me regarding every aspect of Dad's care.
I am always made to feel welcome and part of the Whitehouse family and I am able to enjoy some of the many fun activities that are organised for the residents and their loved ones.

The Whitehouse is Dad's home, a place of well-being, safety and familiarity where Dad trusts the team around him. Knowing that Dad is so well cared for by such brilliant professionals gives me enormous peace of mind.

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Review of Southern House from Patrick R (Son-in-law of Resident) published on 21 January 2026 Submitted via Postal Card
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Excellent!! All aspects of the home are of extremely high quality.

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Review of Southern House from D S (Son of Resident) published on 21 January 2026 Submitted via Postal Card
Overall Experience

All the staff are bright, cheerful, very caring and helpful. Plenty of activities and entertainment.

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Review of Southern House from Matthew W (Nephew of Resident) published on 21 January 2026 Submitted via Postal Card
Overall Experience

My aunty has been here for over a year now, she has settled in well and made friends with a few of the ladies, Southern House has plenty to offer, with dailey activities with Ashleigh who seems to have really made bonds with each resident individually. The social media is also a fantastic way to keep up to date what aunty F is up to! A lovely atmosphere and always very clean and well kept!

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Review of Whitehouse from Wendy O (Wife of Resident) published on 22 October 2025 Submitted via Postal Card
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In the short while that my husband has been in care, we have no complaints, as he has been looked after and cared for very well.

Reply from Debbie Davies, Manager at Whitehouse

Your husband is a joy to care for; a true gentleman.

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Review of Chestnut House from S C (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card
Overall Experience

So grateful to the manager and staff at Chestnut House. The care they provide is amazing. My dad has settled so well. Everyone's so calm and supportive with him and it really shows when I visit how happy he is.

Reply from Joanne Mannering, Manager at Chestnut House

Thank you so much for you kind words and reviewIt is a pleasure to care for your father

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There are currently no awards/recognitions posted yet for Chestnut House Healthcare Group.

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Frequently Asked Questions about Chestnut House Healthcare Group

Costs for care homes owned by Chestnut House Healthcare Group

Average costs per week for care homes owned by Chestnut House Healthcare Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Chestnut House Healthcare Group, based on 4 out of 5 settings.

Type of Care ProvidedAverage Weekly Cost
Residential Care£1,271
Residential Dementia Care£1,280
Nursing Care£1,318
All Care Types£1,266

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

Average costs per week for care homes owned by Chestnut House Healthcare Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Chestnut House Healthcare Group, based on 4 out of 5 settings.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Chestnut House Healthcare Group own?

Chestnut House Healthcare Group own 5 Care Homes.

Which Chestnut House Healthcare Group Care Homes have the highest review score?

Southern House, Whitehouse & Sherdley Manor Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chestnut House Healthcare Group to verify any information. View our terms and conditions. Chestnut House Healthcare Group has an Enhanced Service -more info.