Care Home Owned by Chestnut House Healthcare Group in Conwy
Only the locations & reviews in Conwy for Chestnut House Healthcare Group are showing below.
View the details of all 5 locations (with 138 reviews) owned by Chestnut House Healthcare Group
Chestnut House Healthcare Group Locations in Conwy (1)
18 Water Street, Abergele LL22 7SH
"We as a family are pleased to see our mum so happy and content to be a resident here. The staff are very kind and hardworking. Mum enjoys…" Read all 40 reviews
Southern House Residential Nursing Home located in Abergele provides people with nursing support and help with day to day tasks.… Read more about Southern House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Palliative Care
- Acquired Brain Injury
- 35 Rooms from £1,318 / week
Chestnut House Healthcare Group Reviews in Conwy (40)
Southern House
from Philip B (Son of Resident) published on 25 June 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Southern House
from Jo M (Daughter of Resident) published on 25 June 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Southern House
from Melanie J (Daughter of Resident) published on 24 June 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Southern House
from Matthew G (Son of Resident) published on 19 June 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Southern House
from H W (Daughter of Resident) published on 17 June 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Southern House
from Dave R (Friend of Resident) published on 17 June 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Southern House
from B R (Daughter of Resident) published on 3 June 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Southern House
from Eileen J (Wife of Resident) published on 3 June 2025Submitted via Website • Report
Overall Experience
4.0 out of 5
I do feel that the biggest problem is that they do seem to be short staffed on a regular basis and this does impact on care sometimes, though all staff try their best to meet residents care needs. Food overall is excellent, but being without a chef at weekends does impact on what food is available at the tea time meal, especially in meeting food preferences. Overall, we are happy with care given at Southern House.
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Southern House
from Peter H (Son of Resident) published on 26 May 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
On arrival at Southern House she was made to feel welcome. Staff gave her a cup of tea and introduced themselves.
Discussed Lunch to ensure it was something she likes.
So far nothing but praise for the Staff and facilities.
Well done and thank you.
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Southern House
from T S (Son of Resident) published on 16 May 2025Submitted via Postal Card • Report
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5.0 out of 5
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Southern House
from A J (Resident) assisted by family/friend published on 2 April 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Southern House
from I V (Daughter of Resident) published on 31 March 2025Submitted via Postal Card • Report
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5.0 out of 5
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Southern House
from Alice D (Sister of Resident) published on 21 August 2024Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Friendly and polite staff.
Well-cared for patients.
Clean and tidy.
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Southern House
from S W (Daughter of Resident) published on 21 August 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Room improvements have been slow, along with standard of room.
Do worry how
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Southern House
from Carol J (Daughter of Resident) published on 21 August 2024Submitted via Postal Card • Report
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5.0 out of 5
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Southern House
from Linda L (Wife of Resident) published on 20 May 2024Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
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Southern House
from Brian H (Partner of Resident) published on 20 May 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Southern House
from John D (Husband of Resident) published on 14 May 2024Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
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Southern House
from Natalie S (Daughter of Resident) published on 12 March 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
The staff is like family and all residents in my personal opinion are always smiling and seem very happy.
I visit at different times of the day and it always looks well organised and tidy and my dad has settled in well.
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Southern House
from Carol V (Daughter of Resident) published on 29 February 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
Southern House was always spotlessly clean, warm and smelled fresh.
When Mum was at the end of her life,
All the members of staff that I had dealings with were completely wonderful. I’m delighted with the level of care Mum received.
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Awards / Recognitions (0)
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