Sherdley Manor Care Home

My Mother and Father are presently being cared for at Sherdley Manor Care Home. I am really pleased with the level of care that is provided. The staff are brilliant and they show a genuine concern as to the welfare of their clients. They are always friendly and approachable to answer any concerns I may have concerning Mum and Dad. The manager is hands on and always available during office hours if you need to speak to her. I have been present at meal times and the food is nutritious and plentiful. Diets are catered for, as with Mum and Dad. The clients are assessed for all their medical needs by district nurses and doctors. I feel I can fully recommend the home to any service user.

The standard of care I have witnessed during my visits is always good. The staff always seem to go the extra mile.

The care my mother receives at Sherdley Manor EMI Residential Home is excellent. The food is very good as is the menu. My mother is well looked after and her hygiene needs are well taken care of. All the staff are excellent and work very hard both day and night staff. They always treat my mother with dignity and respect. They are very friendly and make all visitors feel welcome. I feel they treat her as they would their own family member. Sherdley Manor is a small residential home and its cleanliness is excellent. It is very friendly and sociable for all residents and it gives me and my family peace of mind.

Basically, the home is really excellent, the staff are most caring and helpful no matter what I ask them to do, especially during the night. Day time I am very happy.

I feel that in the time I have been in contract with Sherdley Manor the management and staff have provided a very good standard of care and support for my mother and from what I have seen treat all the residents with dignity and respect. They seem to have enough staff to cope with daily needs and requirements. The home is kept clean and tidy at all times. The management and staff are very approachable and helpful. I would have no hesitation in recommending Sherdley Manor.

Sherdley Manor is a homely, comfortable care home. Very clean, and residents are treated with kindness and compassion. Staff are very friendly, and approachable, and relatives are also treated with kindness. I know my mum is being looked after 100%. Nothing is too much trouble for the staff. I would recommend this care home to anyone.

Mum moved into Sherdley Manor in Nov 2015 and settled in really well as a couple of ladies (residents) were asked to look after her which they did. She blossomed being happier than she had been for a long time due to the love, care and support given to her by staff. This home's biggest asset is its staff. They have wonderful unforced good relationships with residents. We could see they loved my mum saw her as a person not a condition. The atmosphere is happy, jokey, relaxed and we as a family are always made welcome. Residents are treated with dignity and respect. After a recent fall and a 2 week hospital stay and a mobility rehabilitation centre, health professionals gave up on mum. We were informed she would need to be hoisted. But back in Sherdley Manor the care and support of the staff has helped her stand with help, we thank the staff.

Sherdley Manor Care Home is a pleasant care home because of it's small size. It is very friendly, relaxed and impersonal. The staff have a good bond and rapport with all the residents.

Management and staff are excellent. Very helpful to residents and family.

Quite pleasant, relaxed feeling about the home. Entertainment provided. As far as I am aware, staff are very helpful and obliging.

The care home is very friendly and welcoming to all current residents and new residents. Always inviting to resident's relatives! All the staff are quick to respond to resident's needs and requirements. Residents are always given choice on what they want to wear and what they want to eat. I have been volunteering at Sherdley Manor since November 2015 and I have decided to continue volunteering here as it is the most caring and welcoming care home I have ever visited.

When my mum has to go into care I couldn't have picked a better place, it's very near to where I live so I'm able to visit everyday. My mum from day 1 has settled in very well, I put that down to the friendly and welcoming staff. If you have any concerns the staff are always there to listen or help in any way they can.
The room which belongs to my mum is tastefully decorated and is kept very clean. What the home and the staff have given me is more quality time with my mum, which is what I needed, things are less stressful now. I spend a lot of time at the home and I've got to know most of the residents, who always look happy, clean and well cared for, which is very settling for me. Knowing that people who are vulnerable as these people, are receiving the best care they can in a safe, friendly place.

Wonderful staff, caring and compassionate to both residents and family members. Always taken time to explain care and plans to family, family always made to feel welcome and involved in every aspect.
Whatever time day or night just a phone call would have any queries explained.
Nothing is too much trouble, always had time for us all. Could not fault anything, care, kindness, standard of meals etc.

I have found the care at the home to be excellent. Staff are great with my mum and really look after her (as well as myself and my dad!). Mum is really settled here but I know if she became agitated in any way she would be well looked after. If we need to know anything, all we need to do is ask. I wouldn't hesitate to recommend it.

Excellent care, for my mum in a clean secure, homely environment, with friendly staff, who treat all residents with respect and dignity at all times.

A safe clean home with plenty of caring hard-working staff. Understanding the care for each individual resident.