Sherdley Manor is located in the Sutton area of St Helens, and specialises in providing care for people living with dementia and other mental illnesses.
Bedrooms at Sherdley Manor are situated on the ground floor alongside the communal areas encouraging interaction.
All bedrooms have been given a homely feel and residents are able to give their rooms a personal touch by bring in their own possessions.
Residents at Sherley Manor are invited to participate in activities in groups and or individually, keeping their minds and bodies active, with activities being reviewed regularly to ensure that they are varied.
Group: Chestnut House Healthcare Group
Person in charge: Linda Campbell (Manager)
Local Authority / Social Services: St Helens Metropolitan Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 23 Service Users
Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 23
Rooms with ensuite WC: 23
Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on Sherdley Manor Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.3 (maximum of 10) for Sherdley Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Sherdley Manor Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.7 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.639 for Sherdley Manor Care Home is calculated as follows: ( (139 Excellents x 5) + (53 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 202 Ratings = 4.639
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.685 Points relating to the number of positive Reviews for Sherdley Manor Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 2 Reviews ÷ 4.6 Target = 0.435
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Sherdley Manor Care Home has a Review Score of 8.3 (8.324) from 17 Reviews
Review submitted from a Postal Card by Julie G (Daughter of Resident) on Monday 29 January 2018. Relates to January 2018.
The staff are lovely, helpful and very caring.
How likely would you be to recommend Sherdley Manor Care Home? Extremely Likely
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Review submitted from a Postal Card by Norma F (Daughter of Resident) on Friday 26 January 2018. Relates to January 2018.
Mum moved into Sherdley Manor in 2013. It is a homely, comfortable care home. Very clean and residents are treated with kindness and compassion. Staff are very friendly, approachable and hardworking. Relatives are also treated with kindness. If you have any concerns, staff are always there to listen and help in any way. Nothing is too much trouble for them, I know my mum is being looked after 100%. I would recommend this care home to anyone.
How likely would you be to recommend Sherdley Manor Care Home? Extremely Likely
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Review submitted from a Postal Card by Janet G (Daughter of Resident) on Thursday 24 November 2016. Relates to November 2016.
My Mother and Father are presently being cared for at Sherdley Manor Care Home. I am really pleased with the level of care that is provided. The staff are brilliant and they show a genuine concern as to the welfare of their clients. They are always friendly and approachable to answer any concerns I may have concerning Mum and Dad. The manager is hands on and always available during office hours if you need to speak to her. I have been present at meal times and the food is nutritious and plentiful. Diets are catered for, as with Mum and Dad. The clients are assessed for all their medical needs by district nurses and doctors. I feel I can fully recommend the home to any service user.
How likely would you be to recommend Sherdley Manor Care Home? Extremely Likely
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Review submitted from a Postal Card by Stephen B (Brother of Resident) on Monday 7 November 2016. Relates to September 2016.
The standard of care I have witnessed during my visits is always good. The staff always seem to go the extra mile.
How likely would you be to recommend Sherdley Manor Care Home? Extremely Likely
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Review submitted from a Postal Card by Maureen T (Daughter of Resident) on Thursday 3 November 2016. Relates to October 2016.
The care my mother receives at Sherdley Manor EMI Residential Home is excellent. The food is very good as is the menu. My mother is well looked after and her hygiene needs are well taken care of. All the staff are excellent and work very hard both day and night staff. They always treat my mother with dignity and respect. They are very friendly and make all visitors feel welcome. I feel they treat her as they would their own family member. Sherdley Manor is a small residential home and its cleanliness is excellent. It is very friendly and sociable for all residents and it gives me and my family peace of mind.
How likely would you be to recommend Sherdley Manor Care Home? Extremely Likely
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Review submitted from a Postal Card by Audrey G (Resident) on Wednesday 17 August 2016. Relates to August 2016.
Basically, the home is really excellent, the staff are most caring and helpful no matter what I ask them to do, especially during the night. Day time I am very happy.
How likely would you be to recommend Sherdley Manor Care Home? Extremely Likely
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Review submitted from a Postal Card by Stephen D (Son of Resident) on Wednesday 20 July 2016.
I feel that in the time I have been in contract with Sherdley Manor the management and staff have provided a very good standard of care and support for my mother and from what I have seen treat all the residents with dignity and respect. They seem to have enough staff to cope with daily needs and requirements. The home is kept clean and tidy at all times. The management and staff are very approachable and helpful. I would have no hesitation in recommending Sherdley Manor.
How likely would you be to recommend Sherdley Manor Care Home? Likely
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Review submitted from a Postal Card by Stephanie T (Daughter of Resident) on Wednesday 25 May 2016. Relates to May 2016.
Mum moved into Sherdley Manor in Nov 2015 and settled in really well as a couple of ladies (residents) were asked to look after her which they did. She blossomed being happier than she had been for a long time due to the love, care and support given to her by staff. This home's biggest asset is its staff. They have wonderful unforced good relationships with residents. We could see they loved my mum saw her as a person not a condition. The atmosphere is happy, jokey, relaxed and we as a family are always made welcome. Residents are treated with dignity and respect. After a recent fall and a 2 week hospital stay and a mobility rehabilitation centre, health professionals gave up on mum. We were informed she would need to be hoisted. But back in Sherdley Manor the care and support of the staff has helped her stand with help, we thank the staff.
How likely would you be to recommend Sherdley Manor Care Home? Extremely Likely
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Review submitted from a Postal Card by Nicola A (Daughter of Resident) on Friday 20 May 2016. Relates to May 2016.
Sherdley Manor Care Home is a pleasant care home because of it's small size. It is very friendly, relaxed and impersonal. The staff have a good bond and rapport with all the residents.
How likely would you be to recommend Sherdley Manor Care Home? Likely
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Review submitted from a Postal Card by F J (Husband of Resident) on Thursday 14 January 2016. Relates to January 2016.
Management and staff are excellent. Very helpful to residents and family.
How likely would you be to recommend Sherdley Manor Care Home? Extremely Likely
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Review submitted from a Postal Card by B S (Brother of Resident) on Thursday 14 January 2016. Relates to January 2016.
Quite pleasant, relaxed feeling about the home. Entertainment provided. As far as I am aware, staff are very helpful and obliging.
How likely would you be to recommend Sherdley Manor Care Home? Extremely Likely
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Review submitted from a Postal Card by Andrea I (Volunteer) on Thursday 14 January 2016. Relates to January 2016.
The care home is very friendly and welcoming to all current residents and new residents. Always inviting to resident's relatives! All the staff are quick to respond to resident's needs and requirements. Residents are always given choice on what they want to wear and what they want to eat. I have been volunteering at Sherdley Manor since November 2015 and I have decided to continue volunteering here as it is the most caring and welcoming care home I have ever visited.
How likely would you be to recommend Sherdley Manor Care Home? Extremely Likely
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Review submitted from a Postal Card by K L (Daughter of Resident) on Wednesday 13 January 2016. Relates to January 2016.
When my mum has to go into care I couldn't have picked a better place, it's very near to where I live so I'm able to visit everyday. My mum from day 1 has settled in very well, I put that down to the friendly and welcoming staff. If you have any concerns the staff are always there to listen or help in any way they can.
The room which belongs to my mum is tastefully decorated and is kept very clean. What the home and the staff have given me is more quality time with my mum, which is what I needed, things are less stressful now. I spend a lot of time at the home and I've got to know most of the residents, who always look happy, clean and well cared for, which is very settling for me. Knowing that people who are vulnerable as these people, are receiving the best care they can in a safe, friendly place.
How likely would you be to recommend Sherdley Manor Care Home? Extremely Likely
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Review submitted from a Postal Card by P O (Daughter-in-law of Resident) on Tuesday 22 December 2015. Relates to November 2015.
Wonderful staff, caring and compassionate to both residents and family members. Always taken time to explain care and plans to family, family always made to feel welcome and involved in every aspect.
Whatever time day or night just a phone call would have any queries explained.
Nothing is too much trouble, always had time for us all. Could not fault anything, care, kindness, standard of meals etc.
How likely would you be to recommend Sherdley Manor Care Home? Extremely Likely
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Review submitted from a Postal Card by Karen J (Daughter of Resident) on Tuesday 22 December 2015. Relates to November 2015.
I have found the care at the home to be excellent. Staff are great with my mum and really look after her (as well as myself and my dad!). Mum is really settled here but I know if she became agitated in any way she would be well looked after. If we need to know anything, all we need to do is ask. I wouldn't hesitate to recommend it.
How likely would you be to recommend Sherdley Manor Care Home? Extremely Likely
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Review submitted from a Postal Card by Phil P (Son of Resident) on Tuesday 22 December 2015. Relates to November 2015.
Excellent care, for my mum in a clean secure, homely environment, with friendly staff, who treat all residents with respect and dignity at all times.
How likely would you be to recommend Sherdley Manor Care Home? Extremely Likely
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Review submitted from a Postal Card by V W (Daughter of Resident) on Friday 4 December 2015. Relates to November 2015.
A safe clean home with plenty of caring hard-working staff. Understanding the care for each individual resident.
How likely would you be to recommend Sherdley Manor Care Home? Extremely Likely
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February 2016
Recipient: Sherdley Manor Care Home
Date: Monday 15 Feb 2016
There are currently no Care Home Idol entrants who have performed at Sherdley Manor Care Home