Chestnut House specialises in support people with dementia and offers support, the home features a garden and conservatory for residents to use any time.
Chestnut House has a number of en-suite bedrooms and residents have access to spacious communal wet rooms. Bedrooms are pleasantly decorated each unique in design and bedrooms are cleaned and maintained on a daily basis.
Staff working at the home are professionally trained to a high...
Chestnut House specialises in support people with dementia and offers support, the home features a garden and conservatory for residents to use any time.
Chestnut House has a number of en-suite bedrooms and residents have access to spacious communal wet rooms. Bedrooms are pleasantly decorated each unique in design and bedrooms are cleaned and maintained on a daily basis.
Staff working at the home are professionally trained to a high standard to ensure that each users needs can be met and monitored.
The food served at Chestnut House is freshly prepared and offered on a four week menu rotation with the ability to cater for specialist dietary requirements.
Contact Chestnut House to confirm what's included and get a personalised quote:
Small surcharges for sundries on top of the weekly fee
The price(s) shown are provided by the care home. Contact Chestnut House for full pricing details and T&Cs.
Chestnut House has a Review Score of 8.9 (8.900) out of 10, based on 9 reviews in the last 2 years.
Over all time Chestnut House has 31 reviews.
Mum has been at Chestnut House for over a month now. Whilst we were concerned about mum going to a care home the wonderful team made the transition from hospital as easy as possible. They are caring and kind. They treat each resident individually and with respect. They have been tenacious in...
The staff are lovely human beings individually and work as a great team creating a "home like" environment to benefit all residents.
So grateful to the manager and staff at Chestnut House. The care they provide is amazing. My dad has settled so well. Everyone's so calm and supportive with him and it really shows when I visit how happy he is.
So grateful to the manager and staff at Chestnut House. The care they provide is amazing. My dad has settled so well. Everyone's so calm and supportive with him and it really shows when I visit how happy he is.
Thank you so much for you kind words and reviewIt is a pleasure to care for your father
Rooms are currently being decorated so hopefully after completion I could score a 5. Staff are so friendly, always around and always willing to support. Activities could be better although I know they are trying hard to provide activities groups of residents can enjoy. Mum does like having her...
Rooms are currently being decorated so hopefully after completion I could score a 5. Staff are so friendly, always around and always willing to support. Activities could be better although I know they are trying hard to provide activities groups of residents can enjoy. Mum does like having her nails done. Mum isn't always spotlessly clean, I know from staff they try to wash her daily but can't force her. Mum knows she should shower but says she is too tired to. She enjoys the food and chef does provide alternatives if needed. I am very content mum is safe, cared for and in the best place for her. There are several rooms and mum is free to go where she wants. As visitors me and my sister are made very welcome.
Lovely home and lovely staff always made welcome. Mum is a bit confused sometimes but calls the place home. The staff always have time to answer any questions and are always kind and caring to mum. The home is being spruced up at moment which is looking very smart. I have only good things to say...
Lovely home and lovely staff always made welcome. Mum is a bit confused sometimes but calls the place home. The staff always have time to answer any questions and are always kind and caring to mum. The home is being spruced up at moment which is looking very smart. I have only good things to say about Chestnut House.
I feel my husband is looked after well.
I feel my husband is looked after well.
The home has been excellent, couldn't do enough for Mum. They keep me informed of appointments, are always able to answer my questions and contact me if Mum needs anything. They treat her with dignity and respect.
The home has been excellent, couldn't do enough for Mum. They keep me informed of appointments, are always able to answer my questions and contact me if Mum needs anything. They treat her with dignity and respect.
My sister is cared for in an excellent way. The staff are always very friendly and the home is always clean.
My sister is cared for in an excellent way. The staff are always very friendly and the home is always clean.
My sister seems very happy here, the staff are always friendly and polite. Everywhere is clean and tidy.
My sister seems very happy here, the staff are always friendly and polite. Everywhere is clean and tidy.
Dad spent just five months at Chestnut House prior to his sudden and unexpected death there in August 2024. Soon after Dad's admission our contact with him was curtailed due to an outright lie being told by a staff member about us. We were not given accurate reports from the care home as to Dad's...
Dad spent just five months at Chestnut House prior to his sudden and unexpected death there in August 2024. Soon after Dad's admission our contact with him was curtailed due to an outright lie being told by a staff member about us. We were not given accurate reports from the care home as to Dad's rapid decline since his admission to their care, only after his death discovering that he had been barely eating or drinking, and it became clear Dad had been distressed for much of his time there. The home is understaffed and unclean as a contemporaneous review states. This is not a home we would have chosen for our dad, and we advise others to avoid this place. We would not place a dog in this home, never mind a loved one. We have taken up our concerns with the management of the home (and other organisations), but have not to date had an adequate response.
Your father was one of forty-one people who lived at Chestnut House during the period you refer to. All other forty families were happy with the care provided. Your visits to the home were curtailed due to a ruling by a court of law, that was outside of the home's circle of influence. This is why...
Your father was one of forty-one people who lived at Chestnut House during the period you refer to. All other forty families were happy with the care provided. Your visits to the home were curtailed due to a ruling by a court of law, that was outside of the home's circle of influence. This is why your visits were supervised. Your visits were supervised by a Social Worker who also visited the home on an ad-hoc basis. No concerns were raised further to any of their visits. Your father did not 'barely eat or drink' whilst at Chestnut House. In fact, he gained 6K in weight. This fact does not support your spurious allegation. Chestnut House is not understaffed or unclean. It is reviewed regularly by CIW and FCC. The home also completes its own suite of audits to ensure that standards are met. Records are maintained. It is correct that you have written to the home however, on each occasion, you have received a response, therefore, yet again, your allegation is incorrect.
I was so disappointed with the care at Chestnut House, I felt I had no choice but to take my mum from there. Despite being promised that there would be daily activities for the residents, there were none during the fortnight Mum was there. Yes there were boxes of jigsaws and Dominoes on shelves but...
I have raised these issues with management and hopefully things will improve.
My uncle moved to Chestnut House a couple of months ago. Thankfully he has settled in well. The bedrooms are quite spacious with plenty of storage space. Windows have safety locks. Lovely staff who all engage with my uncle with respect and friendliness. Activities such as jigsaws, dominoes, and...
My uncle moved to Chestnut House a couple of months ago. Thankfully he has settled in well. The bedrooms are quite spacious with plenty of storage space. Windows have safety locks. Lovely staff who all engage with my uncle with respect and friendliness. Activities such as jigsaws, dominoes, and crafting are available. Also, they had pie and a pint last month. Nothing seems to be too much trouble, including arranging for my uncle to have an eye test there.
I have always found the staff caring and supportive of my mother's needs. She is generally clean, tidy and well looked after.
I have always found the staff caring and supportive of my mother's needs. She is generally clean, tidy and well looked after.
Lovely friendly and patient staff.
Lovely friendly and patient staff.
If I could highlight anything it...
If I could highlight anything it will be my husband's bedroom it's definitely dated and could do with a bit of upgrading.
Very caring and professional/recommend the home to anybody!
Very caring and professional/recommend the home to anybody!
This is great peace of mind for the families.
This is great peace of mind for the families.
My mum was diagnosed with Alzheimer's two years ago. Mum was sent to Chestnut House as an emergency case because her mental health was deteriorating. They made what was a difficult process much easier. They are caring, well organised and incredibly nice. Mum is Ok. She is being well looked after,...
My mum was diagnosed with Alzheimer's two years ago. Mum was sent to Chestnut House as an emergency case because her mental health was deteriorating. They made what was a difficult process much easier. They are caring, well organised and incredibly nice. Mum is Ok. She is being well looked after, fed, warm and cared for and I appreciate it so much.
It would be nice to see some more activities in place for the residents. There doesn't appear to be anything to stimulate. The staff work very hard but rarely have time to do other things but one-to-one with personal care. The home is always clean and tidy and so are the residents.
It would be nice to see some more activities in place for the residents. There doesn't appear to be anything to stimulate. The staff work very hard but rarely have time to do other things but one-to-one with personal care. The home is always clean and tidy and so are the residents.
Friendly attentive staff who are always approachable, overall excellent standard of care.
Friendly attentive staff who are always approachable, overall excellent standard of care.
We as a family have had issues with the performance of 2 members of the care team but the manager and the deputy manager have been excellent with dealing with the matter and both staff in a prompt professional manner.
We as a family have had issues with the performance of 2 members of the care team but the manager and the deputy manager have been excellent with dealing with the matter and both staff in a prompt professional manner.
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The care home lists weekly fees per person of £1,295 for residential care (respite of £1,295) and of £1,295 for residential dementia care (respite of £1,295). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.
There are 37 Single Rooms and 2 Couples/Companion Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room are some of the Facilities & Services.
5.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chestnut House to verify any information. View our terms and conditions. Chestnut House has an Enhanced Service -what an Enhanced Service includes.