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Whitehouse

5/7 Grove Road, Wrexham LL11 1DY
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Whitehouse, Wrexham
Whitehouse, Wrexham
Whitehouse, Wrexham

White House is situated near Wrexham town centre with easy access for visitors, friends and family.

Specialising in supporting those who may need help with daily tasks as well as people with mental health difficulties. White House also provides day care, respite care as well as a rapid response service for emergencies.

All staff are highly training and fully qualified so that each individuals needs can be met with dignity.

Care Provided by Whitehouse

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Contact Whitehouse to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Debra Shellshear(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (37)
  • Single Rooms with ensuite Wet Room (4)

Whitehouse Reviews (44)

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9.6

Whitehouse has a Review Score of 9.6 (9.639) out of 10, based on 12 reviews in the last 2 years. Over all time Whitehouse has 44 reviews.

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Showing 44 reviews matching selected criteria
Review from Edith R (Resident / Service User) published on 31 May 2016 Submitted via Postal Card•
Overall Experience

I have lived at the Whitehouse for a long time now. I really like it here, I have a few friends here but my main friend had her 100th birthday here a few weeks ago, we all had a lovely day. The staff always help me if I need help and the lounges are beautiful. We have a good variety of food but I enjoy my puddings.

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Review from Susan (Friend of Resident) published on 8 April 2016 Submitted via Website•
Overall Experience

I visited my friend in the White House a number of weeks ago and there was a 100th birthday party going on the same day, the staff ensured that all the other people were involved in the day the staff at the white house had gone over and beyond to decorate the lounge and got entertainment, there was also a buffet on for the day for everyone including us visitors the staff was dancing with the people to ensure that they was having a good day and getting involved. It was so nice to see I'm so glad my friend is here I know I can go home and relax and my friend is safe but most importantly happy she has made some friends there which also helps, massive thank you to all staff and management for everything you do.

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Review from John L (Husband of Resident) published on 4 March 2016 Submitted via Website•
Overall Experience
My wife has been in the Whitehouse for about 6 months now as I could not cope any more. I have found the staff to be most kind with her and they go over and above to make her happy.
I really do not know what I would do without the home. I now have a life again and visit as often as I wish, she is settled now, not distraught and content, this makes me at peace with myself.

The home is very homely and clean and all are approachable. I like that they have a family get together once a month with a meeting and I can take part in it and be a part of the home. I can still have a big say in my views. Thank you.

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Review from Shirley W (Friend of Resident) published on 12 February 2016 Submitted via Website•
Overall Experience

I visited my friend who is a resident at the white house and has been there for many months, she is always very clean and tidy and more importantly happy, I find the staff take time out to spend with my friend as she does spend a lot of time in her room, the last visit was such a good visit as my friend was so happy and content in the white house, I can not thank all staff enough what a lovely bunch of people and always a lovely atmosphere everyone is always made very well come.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 08 April 2026
  • Environment
    Good
  • Care and Support
    Excellent
  • Leadership and Management
    Good
  • Well-being
    Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (2)

  • 31 Jan 2025Recipient: Whitehouse
  • 27 Jan 2023Recipient: Whitehouse

Meet the Team (20)

Debbie Shellshear
Debbie ShellshearJob Title:Registered ManagerJoined: 2015
RMA, Level 4 Health and Social Care.
Level 5 in Leadership for Health and Social Care Services for Adults.
Diploma in Dementia.
Registered with Social Care Wales as a Care Manager.

Six Steps End of Life Champion.

Disherpreet (Preet) Kaur
Disherpreet (Preet) KaurJob Title:Deputy ManagerJoined: 2023
- Registered Pharmacist in India now living in the UK.
- Six Steps Trained at the end of life care.
- Registered with Social Care Wales
- Infection control champion
- Manual handler train the trainer
- Levels 2 and 3 completed in Health and Social Care

- Management Level 7

Sumanpreet Kaur
Sumanpreet KaurJob Title:Officer In ChargeJoined: 2023
- RGN in India.
- H and SC Level 3 in the UK.
- Registered with Social Care Wales as a carer.

- Officer In Charge.

Shivani Shivani
Shivani ShivaniJob Title:Officer In ChargeJoined: 2024
- Registered Nurse in India.
- Studying to qualify in the UK for RGN.
- Level 3 in Health and Social Care.

- Senior Carer.

Pritam Sunar
Pritam SunarJob Title:HCSWJoined: 2022
Level 2 H & SC.

Registered with Social Care Wales as a carer.

Ajith Koothoer Baby
Ajith Koothoer BabyJob Title:HCSWJoined: 2022
Holds Level 2 H and S C.

Registered with Social Care Wales as a carer.

Arunima Jithendran
Arunima JithendranJob Title:Senior CarerJoined: 2025

I hold a level 7 in MSc Health Services Management and recognised training for the role. I am a senior carer at The Whitehouse.

Annette Davies
Annette DaviesJob Title:Home AdministratorJoined: 2025

I am the Care Home administrator and I look after the office tasks and well well-being of the care staff.

I am also a local MP for Wrexham. I have a great interest in our City.

Kudirat Abdul
Kudirat AbdulJob Title:HCSWJoined: 2024

My name is Kudirat, and I have a little girl.

I am registered with Social Care Wales and completed regular training for the post

Krishna Patel
Krishna PatelJob Title:HCSWJoined: 2024

I am a Level 3 Health and Social Care and also a registered nurse in India, and have completed management training. I am registered with Social Care Wales.

Sandhyamol Suman
Sandhyamol SumanJob Title:HCSWJoined: 2024

I am a carer here, and I was also a carer in India. I hold a Level 2 in Health and Social Care. I am registered with Social Care Wales.

Tracy Randles
Tracy RandlesJob Title:CookJoined: 2014

I have worked here for a few years, starting as a carer working up to level 3 in Health and Social Care and decided I would like to be the Home's cook due to my knowledge.

Stephanie Thomas
Stephanie ThomasJob Title:Kitchen Assistant/CookJoined: 2022

I have worked here as a kitchen assistant, and I speak Welsh.

Sandhyamol Soman
Sandhyamol SomanJob Title:HCSWJoined: 2024

I hold a level 2 in Health and Social Care, and I am registered with Social Care Wales.

Lakmini Marukkukkankan Amage Dona
Lakmini Marukkukkankan Amage DonaJob Title:General AssistantJoined: 2025

I am registered with Social Care Wales, and I cover the general assistant role, Laundry, housekeeping, activity co, and care.

Sheila Jones
Sheila JonesJob Title:HousekeeperJoined: 2000

I have worked at the Whitehouse as a Housekeeper for over 25 years.

Kim Jones
Kim JonesJob Title:HousekeeperJoined: 2022

I mostly work in the laundry, but part-time I am studying for a History degree.

Carol James
Carol JamesJob Title:HousekeeperJoined: 2021

I have worked here since 2021, and I cover all aspects of Housekeeping.

Karl Parsons
Karl ParsonsJob Title:Activity CoordinatorJoined: 2025

I am the main activity coordinator, and I arrange all of the activities at the care home.

Phillip Butcher
Phillip ButcherJob Title:MaintenanceJoined: 2017

I have worked as a previous firefighter in Monsanto, and I have brought my work skills to the Care Home with regular maintenance checks.

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