






White House is situated near Wrexham town centre with easy access for visitors, friends and family.
Specialising in supporting those who may need help with daily tasks as well as people with mental health difficulties. White House also provides day care, respite care as well as a rapid response service for emergencies.
All staff are highly training and fully qualified so that each individuals needs can be met with dignity.
Care Provided by Whitehouse
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 37 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Whitehouse to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Chestnut House Healthcare Group
- Private Owned
Person in charge
- Debra Shellshear(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
Room Information
- Single Rooms (37)
- Single Rooms with ensuite Wet Room (4)
Whitehouse Reviews (44)
Whitehouse has a Review Score of 9.6 (9.639) out of 10, based on 12 reviews in the last 2 years.
Over all time Whitehouse has 44 reviews.
I have lived at the Whitehouse for a long time now. I really like it here, I have a few friends here but my main friend had her 100th birthday here a few weeks ago, we all had a lovely day. The staff always help me if I need help and the lounges are beautiful. We have a good variety of food but I enjoy my puddings.
I visited my friend in the White House a number of weeks ago and there was a 100th birthday party going on the same day, the staff ensured that all the other people were involved in the day the staff at the white house had gone over and beyond to decorate the lounge and got entertainment, there was also a buffet on for the day for everyone including us visitors the staff was dancing with the people to ensure that they was having a good day and getting involved. It was so nice to see I'm so glad my friend is here I know I can go home and relax and my friend is safe but most importantly happy she has made some friends there which also helps, massive thank you to all staff and management for everything you do.
I really do not know what I would do without the home. I now have a life again and visit as often as I wish, she is settled now, not distraught and content, this makes me at peace with myself.
The home is very homely and clean and all are approachable. I like that they have a family get together once a month with a meeting and I can take part in it and be a part of the home. I can still have a big say in my views. Thank you.
I visited my friend who is a resident at the white house and has been there for many months, she is always very clean and tidy and more importantly happy, I find the staff take time out to spend with my friend as she does spend a lot of time in her room, the last visit was such a good visit as my friend was so happy and content in the white house, I can not thank all staff enough what a lovely bunch of people and always a lovely atmosphere everyone is always made very well come.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Whitehouse.
There are no upcoming events for Whitehouse.
Awards / Recognitions (2)
- 31 Jan 2025Recipient: Whitehouse
- 27 Jan 2023Recipient: Whitehouse
Meet the Team (20)

Level 5 in Leadership for Health and Social Care Services for Adults.
Diploma in Dementia.
Registered with Social Care Wales as a Care Manager.
Six Steps End of Life Champion.

- Six Steps Trained at the end of life care.
- Registered with Social Care Wales
- Infection control champion
- Manual handler train the trainer
- Levels 2 and 3 completed in Health and Social Care
- Management Level 7

- H and SC Level 3 in the UK.
- Registered with Social Care Wales as a carer.
- Officer In Charge.

- Studying to qualify in the UK for RGN.
- Level 3 in Health and Social Care.
- Senior Carer.

Registered with Social Care Wales as a carer.

Registered with Social Care Wales as a carer.

I hold a level 7 in MSc Health Services Management and recognised training for the role. I am a senior carer at The Whitehouse.

I am the Care Home administrator and I look after the office tasks and well well-being of the care staff.
I am also a local MP for Wrexham. I have a great interest in our City.

My name is Kudirat, and I have a little girl.
I am registered with Social Care Wales and completed regular training for the post

I am a Level 3 Health and Social Care and also a registered nurse in India, and have completed management training. I am registered with Social Care Wales.

I am a carer here, and I was also a carer in India. I hold a Level 2 in Health and Social Care. I am registered with Social Care Wales.

I have worked here for a few years, starting as a carer working up to level 3 in Health and Social Care and decided I would like to be the Home's cook due to my knowledge.

I have worked here as a kitchen assistant, and I speak Welsh.

I hold a level 2 in Health and Social Care, and I am registered with Social Care Wales.

I am registered with Social Care Wales, and I cover the general assistant role, Laundry, housekeeping, activity co, and care.

I have worked at the Whitehouse as a Housekeeper for over 25 years.

I mostly work in the laundry, but part-time I am studying for a History degree.

I have worked here since 2021, and I cover all aspects of Housekeeping.

I am the main activity coordinator, and I arrange all of the activities at the care home.

I have worked as a previous firefighter in Monsanto, and I have brought my work skills to the Care Home with regular maintenance checks.
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