Submit a Review for Moorcroft Residential Home
Fferm Bach Road, Craig Y Don, Llandudno, LL30 1UA
View full details of Moorcroft Residential HomeLatest Reviews for Moorcroft Residential Home
26 February 2026
Recommended by a friend, Moorcroft was a breath of fresh air! I visited 6 carehomes in the area, and although others offered all the care, the ownsers of this care home simply get involved with the running of it, as opposed to just leaving it to the manager. They have an invested interest in all the
residents and get to know them. The home itself doesn't scream "old" or your typical "old people's home" - it is a house with plenty of space for the residents, and the staff go out of their way to make them feel special. Staff are a mix of young and older, which are super friendly and caring. The facilities and the amount of activities they provide are second to none, not just sitting in front of a tv. They are treated as people. Both manager and a member of staff came to the hospital initially to introduce themselves bfore my mum was discharged which made my mum feel welcome even before she went there. It's a home from home not a hospital where they're left. Gave me much asssurance.
11 February 2026
Moorcroft is a very welcoming place. It's beautifully decorated and maintains an air of comfort and safety whenever you visit. The staff members are cheerful and friendly with visitors and warm and caring with the residents. They are aware of each resident's condition and adapt their interaction
with them accordingly - I've been touched observing some quiet, private moments between staff and residents. I've been equally impressed by their use of humour too. The dignity and well-being of the residents are of prime concern. Many varied activities are provided regularly throughout the week and all special occasions are marked with enthusiasm. As for the chef, and the food prepared - just great - day after day. I cannot commend Marcus and Jayne highly enough for providing such a caring home - Moorcroft is a HOME in every sense of the word .
09 February 2026
I cannot speak highly enough of the care this home provides for my grandmother. From the moment she arrived, she has been treated with dignity, kindness, and genuine compassion, which has given me complete peace of mind.
This place feels far more like a hotel than a care home. The environment is
beautiful, always spotless, and has a calm, welcoming atmosphere. She is comfortable, well cared for, and truly at ease, which means everything to me as her granddaughter.
The staff are outstanding. They are patient, attentive, and genuinely caring, always taking the time to treat her as an individual. Her wellbeing and happiness are clearly a priority, and the level of respect shown to her is exceptional.
Choosing this home was one of the best decisions I have made. I am incredibly grateful to the entire team for their professionalism, warmth, and dedication. I would highly recommend this care home to anyone looking for outstanding care in a beautiful, supportive environment.
09 February 2026
It's a huge change moving in to residential care. The owners plus all their team have made this work for our mother and for us. They take a person centred approach treating the residents as family and provide a lovely environment with good food, activities, fun and kindness. When mum has had health
issues they have looked for solutions to support her, going that extra mile. I can't thank and recommend them and Moorcroft enough.
Latest Reviews for Moorcroft Residential Home
26 February 2026
Recommended by a friend, Moorcroft was a breath of fresh air! I visited 6 carehomes in the area, and although others offered all the care, the ownsers of this care home simply get involved with the running of it, as opposed to just leaving it to the manager. They have an invested interest in all the
residents and get to know them. The home itself doesn't scream "old" or your typical "old people's home" - it is a house with plenty of space for the residents, and the staff go out of their way to make them feel special. Staff are a mix of young and older, which are super friendly and caring. The facilities and the amount of activities they provide are second to none, not just sitting in front of a tv. They are treated as people. Both manager and a member of staff came to the hospital initially to introduce themselves bfore my mum was discharged which made my mum feel welcome even before she went there. It's a home from home not a hospital where they're left. Gave me much asssurance.
11 February 2026
Moorcroft is a very welcoming place. It's beautifully decorated and maintains an air of comfort and safety whenever you visit. The staff members are cheerful and friendly with visitors and warm and caring with the residents. They are aware of each resident's condition and adapt their interaction
with them accordingly - I've been touched observing some quiet, private moments between staff and residents. I've been equally impressed by their use of humour too. The dignity and well-being of the residents are of prime concern. Many varied activities are provided regularly throughout the week and all special occasions are marked with enthusiasm. As for the chef, and the food prepared - just great - day after day. I cannot commend Marcus and Jayne highly enough for providing such a caring home - Moorcroft is a HOME in every sense of the word .
09 February 2026
I cannot speak highly enough of the care this home provides for my grandmother. From the moment she arrived, she has been treated with dignity, kindness, and genuine compassion, which has given me complete peace of mind.
This place feels far more like a hotel than a care home. The environment is
beautiful, always spotless, and has a calm, welcoming atmosphere. She is comfortable, well cared for, and truly at ease, which means everything to me as her granddaughter.
The staff are outstanding. They are patient, attentive, and genuinely caring, always taking the time to treat her as an individual. Her wellbeing and happiness are clearly a priority, and the level of respect shown to her is exceptional.
Choosing this home was one of the best decisions I have made. I am incredibly grateful to the entire team for their professionalism, warmth, and dedication. I would highly recommend this care home to anyone looking for outstanding care in a beautiful, supportive environment.
09 February 2026
It's a huge change moving in to residential care. The owners plus all their team have made this work for our mother and for us. They take a person centred approach treating the residents as family and provide a lovely environment with good food, activities, fun and kindness. When mum has had health
issues they have looked for solutions to support her, going that extra mile. I can't thank and recommend them and Moorcroft enough.