Submit a Review for Monkstone House
1 Locks Common Road, Porthcawl, CF36 3HU
View full details of Monkstone HouseLatest Reviews for Monkstone House
30 April 2026
Mum has been with Monkstone House since March 2026 and even though it's only been a few weeks we have been happy with the staff and management who are helpful and supportive. They helped make mum's transition smooth and she seems content and we can see she has taken part in the activities held,
which pleased us as we wondered if she would. I feel mum is cared for in a warm and friendly environment and any questions I've had were answered quickly. Of the care homes we visited while deciding we felt Monkstone had a nice outlook and pleasant surroundings with a homely feel. So far I've been very pleased.
26 April 2026
My mother was a resident at Monkstone House for 8 years until she passed away. Throughout that time she received wonderful care. It is a genuine home from home and staff had said to me that their attitude is that 'residents don't live where the staff work, but the staff are privileged to work in
the residents' home'. There is a friendly atmosphere and families are always welcome. It is clean, fresh, nicely decorated and comfortable. Mum enjoyed crafts, and music activities including Christmas events and other celebrations, and making the most of the garden during the summer months. The care and support that Mum, and our family had during the Covid pandemic was exemplary. During the final few years of Mum's life when she had more advanced dementia she was treated with utmost respect and kindness. We knew all the staff working there, as there wasn't a high staff turnover, and Mum felt safe with familiar faces and surroundings. I can highly recommend Monkstone House.
23 April 2026
My mother was in Monkstone house for just over five years and never we felt there was anything amiss about her care, in fact we can not praise it enough. The only small issue was that we would have liked more regular updates on her current levels onthe progression of her condition, but whenever we
asked the information was always forthcoming.
20 April 2026
My mother settled in immediately and enjoys the company of the staff and the residents. She has always enjoyed the food, which she says is delicious and all the things she likes.
From our perspective the Home is kept spotlessly clean and the staff, without exception, are friendly and supportive to
the visitors. They treat my mother with kindness and respect and she feels safe in the Home. The Home has regular activities and events such as singers coming in. I have no complaints.
18 April 2026
My mother was in Monkstone house from Sept 2020 to Nov 2022. She didnt really want to go into a care home but unfortunately couldn't cope at home alone. Luckily my motherinlaw was also in Monkstone House so it made it a bit easier for her. My mother soon made many friends Management and staff were
very responsive and helpful and my mother was looked after very well. She enjoyed the activities, arts and crafts, plus having her hair done and the bible readings. Staff were amazing during my mothers end of life care and her passing. We as a family couldn't thank them enough for their support. I would recommend Monkstone House Care Home.
16 April 2026
My Father was a resident here from August 2025 until he sadly passed away in March 2026.
I found all the staff to be very professional but still approachable. Nothing too much trouble, even down to taking him clean clothes and collecting dirty clothes from hospital. I do'nt live near so was so
pleased that we found this carehome as I was very confident that he was well looked after.
He had many medical problems that they dealt with.He had spent a long time in hospital prior to moving here and they took time to make sure he settled in well. Wouldn't hesitate in recommending this carehome to anyone. Thanks again to all the staff.
15 April 2026
My mum was very reluctant to give up her independence and move to Monkstone House. All the staff and managers reassured her within a very short time that it was a lovely place to live. She enjoyed the interaction with all the friendly caring staff. Her hair was done weekly and her nails painted if
she fancied it. Mum enjoyed the food and the social meal times. I appreciated that she was totally safe , very well cared for and that she was content with nothing to worry about. Also her personal care was very well catered for.
Mum was always very presentable , her clothes and her bedroom and bathroom were spotless. It is never an ideal family situation when a parent has to go into residential care. I felt that the transition was very well managed with mum first visiting for lunch. Then being allowed to take many personal belongings and some furniture with her helped.
I felt that Monkstone had really good communication with all the extended family and were totally approachable .
14 April 2026
My mum has been at Monkstone Care Home for over four years now, and the care she has received has been nothing short of exceptional. From day one, the team has supported her through everything, always showing genuine compassion, patience, and understanding, no matter the situation.
From the
management team through to the care staff, her needs are consistently met with kindness and professionalism. Just as importantly, her wishes and preferences are always respected-nothing is ever too big or too small to be given proper care and attention.
My mum truly loves living there, which brings an enormous sense of comfort to our family. It's not just a care home to her-it's her home. Knowing that she is safe, happy, and so well looked after has lifted a huge weight from my shoulders.
Thank you to everyone involved.
14 April 2026
My father spent the last few weeks of his life in Monkstone House. Throughout this time I was constantly impressed with how caring all staff members were, both to my dad and also to us, the family. They kept us updated about Dad's condition throughout and made us feel we were not dealing with this
difficult situation alone and were there to support both Dad and ourselves through what was a very sad time. I feel Dad could not have had better care any where else.
13 April 2026
My mother has been living in Monkstone House now for 9 months and during that time has been shown respect and patience. The staff are friendly and helpful, and I have been grateful for their advice and support.
10 April 2026
Mum has been with Monkstone House since May 2025. I have found all staff and management to be professional, attentive and supportive. Whenever I have had queries they have been resolved speedily. Mum is being well cared for in a lovely environment, and communication with me excellent whenever there
have been health related issues. Highly recommended
31 March 2026
This care home took care of my step mum for 2 years during her Alzheimer's illness. The care she received was absolutely fantastic. She wanted for nothing as the staff cared for her every need and kept us informed of her wellbeing. Thank you so much
17 August 2025
My father was resident in Monkstone House for the last 7 months of his life in 2017 when his dementia became too advanced for my elderly mother to cope with at home. She inspected many care homes before deciding that the family run/owned Monkstone House was the only one that was a suitable and
caring environment for him. This was borne out by the care my father received up to his death in September 2017.
Sadly my mother also developed dementia and in 2021 it became clear that she was no longer able to live independently. It was a no-brainer to arrange for her also to become a Monkstone resident. My mother has been there since 2021 and has been well-cared for, well-fed and entertained. She is now 92, has advanced dementia but is contented and clearly feels safe and secure.
The staff are well-trained, caring and empathetic. There appears to be low turnover (several remember my father who died in 2017) which indicates a happy working environment. So glad we picked Monkstone
05 August 2025
My mum has been in Monkstone house for nearly 3years, we have found all the staff caring and patient and their support to us as a family has been invaluable from the time she went in, helped her to settle in quickly until she recently passed away. Her whole care has been second to none during which
has been a difficult time for our family.
Would recommend this care home to anyone for their family members who require extra care and support.
30 July 2025
It is almost impossible to put into words my gratitude and admiration for the care and compassion shown by every single person at Monkstone involved in caring for my mother who passed away earlier this month at the age of 97, after 8 years in Monkstone, with severe dementia and Alzheimer's.
The
environment always appeared more like a private residence than a care home. The staff were invariably friendly, interested and supportive. As I did not live locally, I used to call every couple of weeks in between visits and no matter who answered the phone, the individual always knew where and how my mother was, whether she had slept well and what sort of mood she was in. It is testament to their standards that during the Covid pandemic, not only did my mother not contract the virus, but, as far as I am aware, nor did a single resident.For me, the most important consideration of all was knowing absolutely that my mother was safe and being treated with kindness and compassion.
Thank you all.
09 November 2016
I was always extremely happy with all the care provided for my father while he was being cared for at Monkstone House. All the staff are friendly and welcoming and treated with my Dad with the utmost respect. it definitely was a "home" from "home" for my dad and all the family. Thank you.
Latest Reviews for Monkstone House
30 April 2026
Mum has been with Monkstone House since March 2026 and even though it's only been a few weeks we have been happy with the staff and management who are helpful and supportive. They helped make mum's transition smooth and she seems content and we can see she has taken part in the activities held,
which pleased us as we wondered if she would. I feel mum is cared for in a warm and friendly environment and any questions I've had were answered quickly. Of the care homes we visited while deciding we felt Monkstone had a nice outlook and pleasant surroundings with a homely feel. So far I've been very pleased.
26 April 2026
My mother was a resident at Monkstone House for 8 years until she passed away. Throughout that time she received wonderful care. It is a genuine home from home and staff had said to me that their attitude is that 'residents don't live where the staff work, but the staff are privileged to work in
the residents' home'. There is a friendly atmosphere and families are always welcome. It is clean, fresh, nicely decorated and comfortable. Mum enjoyed crafts, and music activities including Christmas events and other celebrations, and making the most of the garden during the summer months. The care and support that Mum, and our family had during the Covid pandemic was exemplary. During the final few years of Mum's life when she had more advanced dementia she was treated with utmost respect and kindness. We knew all the staff working there, as there wasn't a high staff turnover, and Mum felt safe with familiar faces and surroundings. I can highly recommend Monkstone House.
23 April 2026
My mother was in Monkstone house for just over five years and never we felt there was anything amiss about her care, in fact we can not praise it enough. The only small issue was that we would have liked more regular updates on her current levels onthe progression of her condition, but whenever we
asked the information was always forthcoming.
20 April 2026
My mother settled in immediately and enjoys the company of the staff and the residents. She has always enjoyed the food, which she says is delicious and all the things she likes.
From our perspective the Home is kept spotlessly clean and the staff, without exception, are friendly and supportive to
the visitors. They treat my mother with kindness and respect and she feels safe in the Home. The Home has regular activities and events such as singers coming in. I have no complaints.
18 April 2026
My mother was in Monkstone house from Sept 2020 to Nov 2022. She didnt really want to go into a care home but unfortunately couldn't cope at home alone. Luckily my motherinlaw was also in Monkstone House so it made it a bit easier for her. My mother soon made many friends Management and staff were
very responsive and helpful and my mother was looked after very well. She enjoyed the activities, arts and crafts, plus having her hair done and the bible readings. Staff were amazing during my mothers end of life care and her passing. We as a family couldn't thank them enough for their support. I would recommend Monkstone House Care Home.
16 April 2026
My Father was a resident here from August 2025 until he sadly passed away in March 2026.
I found all the staff to be very professional but still approachable. Nothing too much trouble, even down to taking him clean clothes and collecting dirty clothes from hospital. I do'nt live near so was so
pleased that we found this carehome as I was very confident that he was well looked after.
He had many medical problems that they dealt with.He had spent a long time in hospital prior to moving here and they took time to make sure he settled in well. Wouldn't hesitate in recommending this carehome to anyone. Thanks again to all the staff.
15 April 2026
My mum was very reluctant to give up her independence and move to Monkstone House. All the staff and managers reassured her within a very short time that it was a lovely place to live. She enjoyed the interaction with all the friendly caring staff. Her hair was done weekly and her nails painted if
she fancied it. Mum enjoyed the food and the social meal times. I appreciated that she was totally safe , very well cared for and that she was content with nothing to worry about. Also her personal care was very well catered for.
Mum was always very presentable , her clothes and her bedroom and bathroom were spotless. It is never an ideal family situation when a parent has to go into residential care. I felt that the transition was very well managed with mum first visiting for lunch. Then being allowed to take many personal belongings and some furniture with her helped.
I felt that Monkstone had really good communication with all the extended family and were totally approachable .
14 April 2026
My mum has been at Monkstone Care Home for over four years now, and the care she has received has been nothing short of exceptional. From day one, the team has supported her through everything, always showing genuine compassion, patience, and understanding, no matter the situation.
From the
management team through to the care staff, her needs are consistently met with kindness and professionalism. Just as importantly, her wishes and preferences are always respected-nothing is ever too big or too small to be given proper care and attention.
My mum truly loves living there, which brings an enormous sense of comfort to our family. It's not just a care home to her-it's her home. Knowing that she is safe, happy, and so well looked after has lifted a huge weight from my shoulders.
Thank you to everyone involved.
14 April 2026
My father spent the last few weeks of his life in Monkstone House. Throughout this time I was constantly impressed with how caring all staff members were, both to my dad and also to us, the family. They kept us updated about Dad's condition throughout and made us feel we were not dealing with this
difficult situation alone and were there to support both Dad and ourselves through what was a very sad time. I feel Dad could not have had better care any where else.
13 April 2026
My mother has been living in Monkstone House now for 9 months and during that time has been shown respect and patience. The staff are friendly and helpful, and I have been grateful for their advice and support.
10 April 2026
Mum has been with Monkstone House since May 2025. I have found all staff and management to be professional, attentive and supportive. Whenever I have had queries they have been resolved speedily. Mum is being well cared for in a lovely environment, and communication with me excellent whenever there
have been health related issues. Highly recommended
31 March 2026
This care home took care of my step mum for 2 years during her Alzheimer's illness. The care she received was absolutely fantastic. She wanted for nothing as the staff cared for her every need and kept us informed of her wellbeing. Thank you so much
17 August 2025
My father was resident in Monkstone House for the last 7 months of his life in 2017 when his dementia became too advanced for my elderly mother to cope with at home. She inspected many care homes before deciding that the family run/owned Monkstone House was the only one that was a suitable and
caring environment for him. This was borne out by the care my father received up to his death in September 2017.
Sadly my mother also developed dementia and in 2021 it became clear that she was no longer able to live independently. It was a no-brainer to arrange for her also to become a Monkstone resident. My mother has been there since 2021 and has been well-cared for, well-fed and entertained. She is now 92, has advanced dementia but is contented and clearly feels safe and secure.
The staff are well-trained, caring and empathetic. There appears to be low turnover (several remember my father who died in 2017) which indicates a happy working environment. So glad we picked Monkstone
05 August 2025
My mum has been in Monkstone house for nearly 3years, we have found all the staff caring and patient and their support to us as a family has been invaluable from the time she went in, helped her to settle in quickly until she recently passed away. Her whole care has been second to none during which
has been a difficult time for our family.
Would recommend this care home to anyone for their family members who require extra care and support.
30 July 2025
It is almost impossible to put into words my gratitude and admiration for the care and compassion shown by every single person at Monkstone involved in caring for my mother who passed away earlier this month at the age of 97, after 8 years in Monkstone, with severe dementia and Alzheimer's.
The
environment always appeared more like a private residence than a care home. The staff were invariably friendly, interested and supportive. As I did not live locally, I used to call every couple of weeks in between visits and no matter who answered the phone, the individual always knew where and how my mother was, whether she had slept well and what sort of mood she was in. It is testament to their standards that during the Covid pandemic, not only did my mother not contract the virus, but, as far as I am aware, nor did a single resident.For me, the most important consideration of all was knowing absolutely that my mother was safe and being treated with kindness and compassion.
Thank you all.
09 November 2016
I was always extremely happy with all the care provided for my father while he was being cared for at Monkstone House. All the staff are friendly and welcoming and treated with my Dad with the utmost respect. it definitely was a "home" from "home" for my dad and all the family. Thank you.