Latest Reviews for Ty Draw Lodge
09 June 2025
Both of my parents have dementia and other health issues. It became impossible to keep them in their own home, even with carers, so we looked at six care homes in Cardiff and were quite disheartened as none of them felt right. We then visited Ty Draw Lodge and it was completely different. We had a really warm welcome and were shown round a number of rooms and the facilities. Every member of staff we met was friendly and welcoming and it felt like a family home. I had another meeting with the manager to discuss details and he was open, friendly and happy to answer all our questions in detail. Mum and Dad moved into a double room last July 2024 and they are so well looked after. The home is clean, food is excellent and the staff provide a fantastic level of care. They have a variety of activities and celebrations and we used the Baa Bar for a private family birthday which was really lovely. We are so relieved to know they are being so well looked after. Excellent care home - well done!
09 June 2025
Mum has lived with dementia for a number of years, and in May we took the difficult decision to move her, from the Care Home she had lived in for 6 years, to Ty Draw Lodge. Staff at Ty Draw were very helpful and supportive, making the transition totally hassle and trouble free. Mum has settled in very quickly, and I am sure that the lovely, friendly staff have been a significant factor in this. I would highly recommend that anyone looking for care for n the Cardiff area takes a look to see for themselves how safe and well look after residents are in a setting that is maintained to a very high standard.
09 June 2025
I really appreciate the care my Mum receives and am so grateful she is happy at Ty Draw Lodge. She no longer seems to go out in the garden - she used to really enjoy this and maybe someone could gently encourage her to go outside (even if only for a few minutes )
09 June 2025
Since my mum has veen at the lodge she has been well looked after and given lots of support. I come away after visiting and always feel it was the correct decisions in chosing Ty Draw Lodge. The staff are always happy to help and show complete empathy to each resident.
09 June 2025
Every time I visit the staff are friendly and welcoming and always make me feel that nothing is too much trouble! They all seem to know Mum well and treat her with the utmost respect. If they have any concerns regarding mum's health they contact me to update me in a very professional manner! Myself and my family are extremely happy with the care that Mum gets from this dedicated team at Ty Draw! Thank you all!
09 June 2025
I visit my mum at Ty Draw nearly every Sunday. i am really grateful to my daughter for finding the care home. The staff there are fantastic, always really friendly. There is also always very good communication regarding health issues and good communication from the management.
09 June 2025
Mum has been at Ty Draw lodge for almost 2 years. We are delighted with the care and attention she receives and especially that the team relate to her as an individual. A lot of the time Mum see's Ty Draw as her workplace and it helps to preserve her dignity. When we drop her back after a Sunday morning coffee she is always greeted by big smiles. She also loves the food! Thank you to the whole team.
30 January 2025
From the tour of the home to leaving Mum on her first day we have felt nothing but comfort and warmth from all who work there. Looking forward to spending time with Mum in such a lovely environment. We are sure she will be well looked after and can't thank the team enough for this.
03 October 2023
I spend every Sunday at the home. The staff in Ty Draw Lodge, are just amazing. On Sunday 17th September 2023. My father was not in a happy mood I couldn't get him to eat any of his Sunday lunch. One of the staff members came over and with so much patience he managed to get my father to eat, my father was not nice to me or the member of staff but he stayed calm and so caring and watched my father, it took him half an hour but he not only got my dad to eat but got him to smile. Amazing patience all the staff have and they all really enjoy looking after everyone who lives in the home. They are all heroes. They even look after and care for me as well. Such an amazing team.
22 September 2023
My mum recently moved into Ty Draw, and it has been wonderful to see her thriving under the care given here. She is active, involved, smiley and happy whenever we go there. The staff are amazing, genuinely caring and enjoying being with the residents. Love the new addition of the Baa Bar - what a great initiative! Thank you for everything you do for Mum - being so far away, it is lovely to know she is so happy and cared for.
21 September 2023
I often pop in to see Mum and I am always welcomed with a smile and taken to Mum. I can honestly say that the team are always attentive and loving towards the residents. We were worried about moving Mum into a home, not knowing if it was the right thing to do, and this home could not have helped us through the transiton any better. Most of the team know my family by first name, which again makes us feel comfortable when we visit. Thanks to all of you for what you have done and will continue to do going forward.
21 September 2023
I am so pleased that Mum has settled so well at Ty-Draw Lodge. This is down to the staff, management and the great environment they have created at the home. At first, I thought, it was a bit off that someone would stop a conversation, to help a resident out in some way, when talking to you but now I understand that the residents come first. They give Mum plenty of care and attention, which can be seen when they stop and talk to Mum as they pass, Mum has a big smile on her face, the food is good and varied, and I have joined Mum for meals at times. They have plenty of activities for the residents to join in and I have seen them get everyone involved where possible. It is great to see videos from these activities, that are sent out to family members. All of Mum’s needs are met, from doctors visits opticians ect, I take my hat off to the home for the care Mum is now receiving. Truly an amazing place, which has taken a lot of stress off the family.
21 September 2023
We used the bar for Dad's birthday and was amazing. Then on the Sunday came back and sat in garden before coming back to Scotland. We were looked after the whole time we were there. My dad looks amazing and so happy. Thank you all for everything you do.
21 September 2023
It was with great reluctance that the decision to put our relative into care. We as a family worried about her settling and being distressed. We need not have worried! She has settled amazingly. We are so impressed with the real kindness and compassion that is shown by the staff. They go out of their way to welcome us as well. I have a healthcare background and am impressed not only with the care but the safety of the staff. No doubt from me a 5* rating.
20 September 2023
I chose this care home for my dad as it was deemed not safe for my dad to stay in his own home via safeguarding due to abuse/neglect. I can honestly say, this has been the best decision for him, within a few months my dad looks so healthy and happy, he’s clean, fed, looked after and more importantly he is happy. His room is airy, lovely and clean. The staff have been so understanding due to the sensitive nature, I only wish I could put before and after photos, as the change in my dad is remarkable. He feels he is at home, with people who genuinely care about him. He has made so many new friends with the other residents and staff and he enjoys the table tennis nights, singalong nights, and playing games, there is always something going on in the home to keep him entertained and enjoys the food which is made fresh on the day. This is a beautiful home, with park views, lovely staff and residents, I could not ask for anything more for my dad.
08 September 2023
I went to visit my sister again and as usual very pleased with the way she is cared for. The staff are extremely caring helpful and polite, they not only care for the residents but make sure the visitors are cared for while there. I also met the owner and her sister who at the time was tending the front garden area and it looked splendid, they were both very happy to chat with me that’s not easy as I can talk for hours, but seriously Ty Draw Lodge is very well run and has the most attentive and caring owners and staff. I can’t say enough about them and I don’t have to worry about my sister she is very well looked after.
30 August 2023
Mum has lived at Ty Draw Lodge for the last four years she has blossomed since being there. She enjoys her time there and is well cared for and takes part in activities and listening to music. The staff are amazing with her and take time to see she is always cared for and happy as a family. We know she was looked after throughout covid she was kept safe and we had updates via email and video call which was reassuring.
16 May 2022
My sister has been a resident for a number of years and had excellent care from all the carers and management. Problems or enquiries resolved immediately. Very friendly and time given to each resident. The food is extremely good, very varied and with a good choice. All in all, an excellent residential home.
22 October 2021
Ty Draw Lodge is a very well run home. My dad before he went in last September 2020, was really deteriorating and looking frail as he was not eating properly. But has since he has been here, he has put weight on and enjoys the atmosphere, and has great relationships with all the staff as he's cheeky and is very witty. All the staff treat him well and they do an exceptional job. Ty Draw Lodge is excellent and always updated with emails.
18 February 2021
The care and support of all the residents, not just towards my relative, has been outstanding from all staff at Ty Draw Lodge. Obviously with limited visitations and at first with clear segregation devices in place, face to face contact was still enabled when the pandemic emerged. Now not able to have face to face contact, the digital platform Facetime has been fantastic. Regular updates regarding our relatives are provided via email, photos frequently attached showing new hairstyles or involvement in activities. All the staff are willing and able, caring and at the beck and call of the residents, this provides me with the knowledge that my relative is safe and well. A definite recommendation for this home. Well done to all the staff; it is very much appreciated for what you have done and continue to do.
Latest Reviews for Ty Draw Lodge
09 June 2025
Both of my parents have dementia and other health issues. It became impossible to keep them in their own home, even with carers, so we looked at six care homes in Cardiff and were quite disheartened as none of them felt right. We then visited Ty Draw Lodge and it was completely different. We had a really warm welcome and were shown round a number of rooms and the facilities. Every member of staff we met was friendly and welcoming and it felt like a family home. I had another meeting with the manager to discuss details and he was open, friendly and happy to answer all our questions in detail. Mum and Dad moved into a double room last July 2024 and they are so well looked after. The home is clean, food is excellent and the staff provide a fantastic level of care. They have a variety of activities and celebrations and we used the Baa Bar for a private family birthday which was really lovely. We are so relieved to know they are being so well looked after. Excellent care home - well done!
09 June 2025
Mum has lived with dementia for a number of years, and in May we took the difficult decision to move her, from the Care Home she had lived in for 6 years, to Ty Draw Lodge. Staff at Ty Draw were very helpful and supportive, making the transition totally hassle and trouble free. Mum has settled in very quickly, and I am sure that the lovely, friendly staff have been a significant factor in this. I would highly recommend that anyone looking for care for n the Cardiff area takes a look to see for themselves how safe and well look after residents are in a setting that is maintained to a very high standard.
09 June 2025
I really appreciate the care my Mum receives and am so grateful she is happy at Ty Draw Lodge. She no longer seems to go out in the garden - she used to really enjoy this and maybe someone could gently encourage her to go outside (even if only for a few minutes )
09 June 2025
Since my mum has veen at the lodge she has been well looked after and given lots of support. I come away after visiting and always feel it was the correct decisions in chosing Ty Draw Lodge. The staff are always happy to help and show complete empathy to each resident.
09 June 2025
Every time I visit the staff are friendly and welcoming and always make me feel that nothing is too much trouble! They all seem to know Mum well and treat her with the utmost respect. If they have any concerns regarding mum's health they contact me to update me in a very professional manner! Myself and my family are extremely happy with the care that Mum gets from this dedicated team at Ty Draw! Thank you all!
09 June 2025
I visit my mum at Ty Draw nearly every Sunday. i am really grateful to my daughter for finding the care home. The staff there are fantastic, always really friendly. There is also always very good communication regarding health issues and good communication from the management.
09 June 2025
Mum has been at Ty Draw lodge for almost 2 years. We are delighted with the care and attention she receives and especially that the team relate to her as an individual. A lot of the time Mum see's Ty Draw as her workplace and it helps to preserve her dignity. When we drop her back after a Sunday morning coffee she is always greeted by big smiles. She also loves the food! Thank you to the whole team.
30 January 2025
From the tour of the home to leaving Mum on her first day we have felt nothing but comfort and warmth from all who work there. Looking forward to spending time with Mum in such a lovely environment. We are sure she will be well looked after and can't thank the team enough for this.
03 October 2023
I spend every Sunday at the home. The staff in Ty Draw Lodge, are just amazing. On Sunday 17th September 2023. My father was not in a happy mood I couldn't get him to eat any of his Sunday lunch. One of the staff members came over and with so much patience he managed to get my father to eat, my father was not nice to me or the member of staff but he stayed calm and so caring and watched my father, it took him half an hour but he not only got my dad to eat but got him to smile. Amazing patience all the staff have and they all really enjoy looking after everyone who lives in the home. They are all heroes. They even look after and care for me as well. Such an amazing team.
22 September 2023
My mum recently moved into Ty Draw, and it has been wonderful to see her thriving under the care given here. She is active, involved, smiley and happy whenever we go there. The staff are amazing, genuinely caring and enjoying being with the residents. Love the new addition of the Baa Bar - what a great initiative! Thank you for everything you do for Mum - being so far away, it is lovely to know she is so happy and cared for.
21 September 2023
I often pop in to see Mum and I am always welcomed with a smile and taken to Mum. I can honestly say that the team are always attentive and loving towards the residents. We were worried about moving Mum into a home, not knowing if it was the right thing to do, and this home could not have helped us through the transiton any better. Most of the team know my family by first name, which again makes us feel comfortable when we visit. Thanks to all of you for what you have done and will continue to do going forward.
21 September 2023
I am so pleased that Mum has settled so well at Ty-Draw Lodge. This is down to the staff, management and the great environment they have created at the home. At first, I thought, it was a bit off that someone would stop a conversation, to help a resident out in some way, when talking to you but now I understand that the residents come first. They give Mum plenty of care and attention, which can be seen when they stop and talk to Mum as they pass, Mum has a big smile on her face, the food is good and varied, and I have joined Mum for meals at times. They have plenty of activities for the residents to join in and I have seen them get everyone involved where possible. It is great to see videos from these activities, that are sent out to family members. All of Mum’s needs are met, from doctors visits opticians ect, I take my hat off to the home for the care Mum is now receiving. Truly an amazing place, which has taken a lot of stress off the family.
21 September 2023
We used the bar for Dad's birthday and was amazing. Then on the Sunday came back and sat in garden before coming back to Scotland. We were looked after the whole time we were there. My dad looks amazing and so happy. Thank you all for everything you do.
21 September 2023
It was with great reluctance that the decision to put our relative into care. We as a family worried about her settling and being distressed. We need not have worried! She has settled amazingly. We are so impressed with the real kindness and compassion that is shown by the staff. They go out of their way to welcome us as well. I have a healthcare background and am impressed not only with the care but the safety of the staff. No doubt from me a 5* rating.
20 September 2023
I chose this care home for my dad as it was deemed not safe for my dad to stay in his own home via safeguarding due to abuse/neglect. I can honestly say, this has been the best decision for him, within a few months my dad looks so healthy and happy, he’s clean, fed, looked after and more importantly he is happy. His room is airy, lovely and clean. The staff have been so understanding due to the sensitive nature, I only wish I could put before and after photos, as the change in my dad is remarkable. He feels he is at home, with people who genuinely care about him. He has made so many new friends with the other residents and staff and he enjoys the table tennis nights, singalong nights, and playing games, there is always something going on in the home to keep him entertained and enjoys the food which is made fresh on the day. This is a beautiful home, with park views, lovely staff and residents, I could not ask for anything more for my dad.
08 September 2023
I went to visit my sister again and as usual very pleased with the way she is cared for. The staff are extremely caring helpful and polite, they not only care for the residents but make sure the visitors are cared for while there. I also met the owner and her sister who at the time was tending the front garden area and it looked splendid, they were both very happy to chat with me that’s not easy as I can talk for hours, but seriously Ty Draw Lodge is very well run and has the most attentive and caring owners and staff. I can’t say enough about them and I don’t have to worry about my sister she is very well looked after.
30 August 2023
Mum has lived at Ty Draw Lodge for the last four years she has blossomed since being there. She enjoys her time there and is well cared for and takes part in activities and listening to music. The staff are amazing with her and take time to see she is always cared for and happy as a family. We know she was looked after throughout covid she was kept safe and we had updates via email and video call which was reassuring.
16 May 2022
My sister has been a resident for a number of years and had excellent care from all the carers and management. Problems or enquiries resolved immediately. Very friendly and time given to each resident. The food is extremely good, very varied and with a good choice. All in all, an excellent residential home.
22 October 2021
Ty Draw Lodge is a very well run home. My dad before he went in last September 2020, was really deteriorating and looking frail as he was not eating properly. But has since he has been here, he has put weight on and enjoys the atmosphere, and has great relationships with all the staff as he's cheeky and is very witty. All the staff treat him well and they do an exceptional job. Ty Draw Lodge is excellent and always updated with emails.
18 February 2021
The care and support of all the residents, not just towards my relative, has been outstanding from all staff at Ty Draw Lodge. Obviously with limited visitations and at first with clear segregation devices in place, face to face contact was still enabled when the pandemic emerged. Now not able to have face to face contact, the digital platform Facetime has been fantastic. Regular updates regarding our relatives are provided via email, photos frequently attached showing new hairstyles or involvement in activities. All the staff are willing and able, caring and at the beck and call of the residents, this provides me with the knowledge that my relative is safe and well. A definite recommendation for this home. Well done to all the staff; it is very much appreciated for what you have done and continue to do.