Ty Draw Lodge

Thank you, Sarah, Kelly, Marie and everyone at TY Draw Lodge, for everything you do for Mum. You are all truly appreciated.

Since mum has been in Ty Draw (almost 2 years) she is happy and settled! All staff are friendly attentive and genuinely seem to care which we, as a family, find very reassuring! The other residents also always seem happy which I believe shows the commitment and care that staff give!

Great team and great service Toby was great to speak to and very helpful as this was all new to me and the resident. I havent seen the food or anything else but I am sure it is good as my relivive is looking in great health

Whenever I visit my sister she always looks happy in her surroundings, usually chatting with others. Staff facilitate whatever she wants to do whether it's having a cuppa with me in the dining room or going out with me. They'll make the tea/coffee and biscuits for us or if we go out, they're happy to help fetch her coat and assist her to get ready. Staff are aware that our mother is cared for in their other home further down the road and are happy to walk down with my sister for her to visit my mother on occasion. Nothing seems too much trouble for the staff. Always a pleasant and friendly welcome.

Mum has now been told in Ty Draw Lodge for a year. She is well looked after and happy which has taken a great deal of stress and worry away from my sister and I. The staff are caring, hard working and supportive of mum and us. They respond to any questions or queries promptly and always keep us in the loop. We can't thank them enough and couldn't have picked a better home for her.

Forever grateful to all the staff who are wonderful. Thank you!

They have tremendous patience with all the care the patients, no matter how agitated, upset any resident are, the staff still love and care for them and give all attention they need. I watch so often I feel like I am part of the family and I am not a resident. I feel part of the family there with all the staff . They are heroes.

When we drop her back after a Sunday morning coffee she is always greeted by big smiles. She also loves the food! Thank you to the whole team.

I visit my mum at Ty Draw nearly every Sunday. i am really grateful to my daughter for finding the care home. The staff there are fantastic, always really friendly. There is also always very good communication regarding health issues and good communication from the management.

Since my mum has veen at the lodge she has been well looked after and given lots of support. I come away after visiting and always feel it was the correct decisions in chosing Ty Draw Lodge. The staff are always happy to help and show complete empathy to each resident.

I really appreciate the care my Mum receives and am so grateful she is happy at Ty Draw Lodge. She no longer seems to go out in the garden - she used to really enjoy this and maybe someone could gently encourage her to go outside (even if only for a few minutes )

Mum has lived with dementia for a number of years, and in May we took the difficult decision to move her, from the Care Home she had lived in for 6 years, to Ty Draw Lodge. Staff at Ty Draw were very helpful and supportive, making the transition totally hassle and trouble free. Mum has settled in very quickly, and I am sure that the lovely, friendly staff have been a significant factor in this. I would highly recommend that anyone looking for care for n the Cardiff area takes a look to see for themselves how safe and well look after residents are in a setting that is maintained to a very high standard.

Both of my parents have dementia and other health issues. It became impossible to keep them in their own home, even with carers, so we looked at six care homes in Cardiff and were quite disheartened as none of them felt right. We then visited Ty Draw Lodge and it was completely different. We had a really warm welcome and were shown round a number of rooms and the facilities. Every member of staff we met was friendly and welcoming and it felt like a family home. I had another meeting with the manager to discuss details and he was open, friendly and happy to answer all our questions in detail. Mum and Dad moved into a double room last July 2024 and they are so well looked after. The home is clean, food is excellent and the staff provide a fantastic level of care. They have a variety of activities and celebrations and we used the Baa Bar for a private family birthday which was really lovely. We are so relieved to know they are being so well looked after. Excellent care home - well done!

My mum recently moved into Ty Draw, and it has been wonderful to see her thriving under the care given here. She is active, involved, smiley and happy whenever we go there. The staff are amazing, genuinely caring and enjoying being with the residents. Love the new addition of the Baa Bar - what a great initiative! Thank you for everything you do for Mum - being so far away, it is lovely to know she is so happy and cared for.

I often pop in to see Mum and I am always welcomed with a smile and taken to Mum. I can honestly say that the team are always attentive and loving towards the residents. We were worried about moving Mum into a home, not knowing if it was the right thing to do, and this home could not have helped us through the transiton any better. Most of the team know my family by first name, which again makes us feel comfortable when we visit. Thanks to all of you for what you have done and will continue to do going forward.

It was with great reluctance that the decision to put our relative into care. We as a family worried about her settling and being distressed. We need not have worried! She has settled amazingly. We are so impressed with the real kindness and compassion that is shown by the staff. They go out of their way to welcome us as well. I have a healthcare background and am impressed not only with the care but the safety of the staff. No doubt from me a 5* rating.

We used the bar for Dad's birthday and was amazing. Then on the Sunday came back and sat in garden before coming back to Scotland. We were looked after the whole time we were there. My dad looks amazing and so happy. Thank you all for everything you do.

All of Mum’s needs are met, from doctors visits opticians ect, I take my hat off to the home for the care Mum is now receiving. Truly an amazing place, which has taken a lot of stress off the family.

I can honestly say, this has been the best decision for him, within a few months my dad looks so healthy and happy, he’s clean, fed, looked after and more importantly he is happy. His room is airy, lovely and clean. The staff have been so understanding due to the sensitive nature, I only wish I could put before and after photos, as the change in my dad is remarkable. He feels he is at home, with people who genuinely care about him. He has made so many new friends with the other residents and staff and he enjoys the table tennis nights, singalong nights, and playing games, there is always something going on in the home to keep him entertained and enjoys the food which is made fresh on the day. This is a beautiful home, with park views, lovely staff and residents, I could not ask for anything more for my dad.

I went to visit my sister again and as usual very pleased with the way she is cared for. The staff are extremely caring helpful and polite, they not only care for the residents but make sure the visitors are cared for while there. I also met the owner and her sister who at the time was tending the front garden area and it looked splendid, they were both very happy to chat with me that’s not easy as I can talk for hours, but seriously Ty Draw Lodge is very well run and has the most attentive and caring owners and staff. I can’t say enough about them and I don’t have to worry about my sister she is very well looked after.