Ty Draw Lodge

Mum has lived at Ty Draw Lodge for the last four years she has blossomed since being there. She enjoys her time there and is well cared for and takes part in activities and listening to music. The staff are amazing with her and take time to see she is always cared for and happy as a family. We know she was looked after throughout covid she was kept safe and we had updates via email and video call which was reassuring.

My sister has been a resident for a number of years and had excellent care from all the carers and management. Problems or enquiries resolved immediately. Very friendly and time given to each resident. The food is extremely good, very varied and with a good choice. All in all, an excellent residential home.

Ty Draw Lodge is a very well run home. My dad before he went in last September 2020, was really deteriorating and looking frail as he was not eating properly. But has since he has been here, he has put weight on and enjoys the atmosphere, and has great relationships with all the staff as he's cheeky and is very witty. All the staff treat him well and they do an exceptional job. Ty Draw Lodge is excellent and always updated with emails.

The care and support of all the residents, not just towards my relative, has been outstanding from all staff at Ty Draw Lodge. Obviously with limited visitations and at first with clear segregation devices in place, face to face contact was still enabled when the pandemic emerged. Now not able to have face to face contact, the digital platform Facetime has been fantastic. Regular updates regarding our relatives are provided via email, photos frequently attached showing new hairstyles or involvement in activities. All the staff are willing and able, caring and at the beck and call of the residents, this provides me with the knowledge that my relative is safe and well. A definite recommendation for this home. Well done to all the staff; it is very much appreciated for what you have done and continue to do.

Ty Draw Lodge staff have been wonderful during the past pandemic year, at a real cost to their own personal situations. It has been an incredibly challenging time for all involved, but everyone has gone out of their way to ensure my mother is as comfortable and as happy as she can be. The home is bright and clean, with an excellent range of food. The staff are some of the most caring people I have ever known - watching her health each day, and providing Ipads and setting everything up so that I can Facetime my mother each day, even when they are incredibly busy. They also ensure that activities that would have been undertaken by external people still take place, making sure the residents are stimulated and entertained during the day. When it was possible before full lockdown, the owner and managers went out of their way to provide areas for visiting outside and inside. In my opinion, the love, care and attention given by the staff to the residents is something very special.

So far, I would give Ty Draw Lodge 5* and have no concerns at all.

If you are unfortunate to have to source a care home for your loved ones, then please include this lovely care home to your list, this is undoubtedly one of the best in the area. This is a well run, caring and residentially attentive homes, not one that is of huge proportion but of a decent size where residents can obtain every need that is necessary. I have a friend at this home and is always attended to with what is necessary, love, care, needs etc, certainly 5stars for me. Well done Ty Lodge, you are a credit to this industry... excellent owner and very professional manager.

I am very happy here. The food is good, and the staff are all pleasant and helpful.

The staff are lovely!!

All good - staff, food and good care. A great place to be at my age of 73.

All of the staff clearly know the quirks of all the residents, showing they pay careful attention to each individual.

We consider ourselves so fortunate to have found such a lovely home which is so convenient to us and more importantly mum seems very happy.