Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Dyfan Court

stars
stars 01 July 2019
Our daughter was taken ill mid-June and all staff were so caring. Prompt in getting the GP out and kept us updated with events when were not at the home. They monitored our daughter and attended to her needs at all times. Also making us welcome and making us coffee, having a good rapore. Our
daughter has lived here for many years and her confidence in the trust of staff is evident.
Review from Carol J (Mother of Resident/Service User)
stars
stars 08 September 2016
Dyfan Court is a well-run home which offers very good care and security for my brother. He has many special needs and requires 24-hour supervision and care. His needs are met with understanding and compassion. He feels happy and secure within this setting particularly as his eyesight has
deteriorated along with other health issues. It is very re-assuring for me.
Review from N B (Sister of Resident/Service User)
stars
stars 01 September 2016
I am pleased with the home. It is always clean, warm and friendly. The 'bedsit' my daughter has is really very nice . It offers some independence, yet there is always staff at hand to help her.
Review from Susan M (Mother of Resident/Service User)
stars
stars 07 January 2016
They have always been very good keeping me updated with anything to do with my brother and the carehome is very homely and the staff are really caring.
Review from Paul G (Brother of Resident/Service User)