Submit a Review for Bridge House Residential and EMI Care Home
Beulah Place, Ebbw Vale, NP23 6ET
View full details of Bridge House Residential and EMI Care HomeLatest Reviews for Bridge House Residential and EMI Care Home
05 November 2025
I have nothing but praise for the staff at Bridge House. They have treated my mother with respect and dignity. The atmosphere is homely and welcoming.
27 February 2025
We are very happy with the care. My sister-in-law has only been in Bridge House for a month, initially just for respite, she felt so comfortable, safe and content that she wishes to stay there permanently. The staff are very good with her and she says the food is lovely and if there is a meal she
doesn't like they will always give her an alternative meal.
16 January 2025
I do not have any experience of care homes and you see some horror stories on TV but I have been more than happy with my mother's care in Bridge House. The carers seem to be a tight knit unit with plenty of laughs thrown in. Most of them are local to where my mother grew up so that gives a
reassuring familiarity.
The management are very approachable and friendly and are open to suggestions to improve my mother's care.
30 August 2024
It was very upsetting for Mum and me when she had to go into care. After a few weeks, Mum settled in lovely. She said she felt happy, contented and safe. The management and staff are very caring and considerate. Nothing is too much trouble. There is a lovely atmosphere there, and we, as a family,
are always made welcome. The home is clean, and Mum always looks very lovely. Lots of laughter. Highly recommended!
28 March 2023
Management and staff all very helpful and understanding. The way in which they have dealt with myself, my mother and grandmother have made it much easier to deal with the difficult and wrenching decision to place my grandmother in a care home. Even while undergoing a change in management, the
service was exemplary and without hassle.
23 March 2023
The staff and carers of this home are so caring and very attentive. Nothing is too much trouble for them in any way. I would recommend this home to anyone.
17 February 2023
I am extremely pleased with the care Mum has received since entering Bridge House Care Home. The staff are extremely caring and go out of their way to ensure Mum's needs are met. As family members, we always receive a warm welcome and are fully involved in Mum's care. There is such a lovely
atmosphere and plenty of laughter which I particularly like. If any difficulties arise, and we have had none, they are dealt with promptly and in a professional manner. I am extremely grateful to everyone who works at Bridge House and would like to say a big thank you. I would definitely recommend this care home.
16 January 2023
My 91-year-old mother went into Bridge House after nearly six months in and out of hospital, due to constantly falling at home and with the quick progression of dementia this meant she was unable to return home for me to look after her as I had previously been doing. It was a difficult decision
accepting this initially, but from the first visit there, all my worries and concerns were put to rest as everyone who works there genuinely care about the residents. My mam is happy, has settled in well and there are different activities each week to keep everyone entertained and occupied. The building is spacious, bright and spotlessly clean. Mam's room is a good size, comfortable with plenty of natural light. Communication is excellent and I have always been kept fully informed of anything that has happened from the first day she arrived in October 2022. Words cannot express how grateful I am to all staff for the extremely high standard of care, dignity and respect my mam receives there.
15 November 2022
Very happy with the care my mom receives at Bridge House. She's very well looked after. Everything is under order, any problems arise, the staff always inform me. The staff are very friendly. My mother is really settled here.
06 October 2022
Overall experience has been (and still is) excellent. The care and support has been first class and Mum always looks clean and cared for. The home is fresh and inviting and the staff are friendly, caring and helpful.
14 September 2022
Lives up to its title of a care home. The staff are extremely kind to my mother.
14 September 2022
Pleasant visit. Dad was relaxed, clean and comfortable. Good signing-in procedure. Staff are pleasant and friendly. Clear to see the staff have a good rapport with Dad. Clean and tidy conditions. Happy with the care and dignity being offered.
Latest Reviews for Bridge House Residential and EMI Care Home
05 November 2025
I have nothing but praise for the staff at Bridge House. They have treated my mother with respect and dignity. The atmosphere is homely and welcoming.
27 February 2025
We are very happy with the care. My sister-in-law has only been in Bridge House for a month, initially just for respite, she felt so comfortable, safe and content that she wishes to stay there permanently. The staff are very good with her and she says the food is lovely and if there is a meal she
doesn't like they will always give her an alternative meal.
16 January 2025
I do not have any experience of care homes and you see some horror stories on TV but I have been more than happy with my mother's care in Bridge House. The carers seem to be a tight knit unit with plenty of laughs thrown in. Most of them are local to where my mother grew up so that gives a
reassuring familiarity.
The management are very approachable and friendly and are open to suggestions to improve my mother's care.
30 August 2024
It was very upsetting for Mum and me when she had to go into care. After a few weeks, Mum settled in lovely. She said she felt happy, contented and safe. The management and staff are very caring and considerate. Nothing is too much trouble. There is a lovely atmosphere there, and we, as a family,
are always made welcome. The home is clean, and Mum always looks very lovely. Lots of laughter. Highly recommended!
28 March 2023
Management and staff all very helpful and understanding. The way in which they have dealt with myself, my mother and grandmother have made it much easier to deal with the difficult and wrenching decision to place my grandmother in a care home. Even while undergoing a change in management, the
service was exemplary and without hassle.
23 March 2023
The staff and carers of this home are so caring and very attentive. Nothing is too much trouble for them in any way. I would recommend this home to anyone.
17 February 2023
I am extremely pleased with the care Mum has received since entering Bridge House Care Home. The staff are extremely caring and go out of their way to ensure Mum's needs are met. As family members, we always receive a warm welcome and are fully involved in Mum's care. There is such a lovely
atmosphere and plenty of laughter which I particularly like. If any difficulties arise, and we have had none, they are dealt with promptly and in a professional manner. I am extremely grateful to everyone who works at Bridge House and would like to say a big thank you. I would definitely recommend this care home.
16 January 2023
My 91-year-old mother went into Bridge House after nearly six months in and out of hospital, due to constantly falling at home and with the quick progression of dementia this meant she was unable to return home for me to look after her as I had previously been doing. It was a difficult decision
accepting this initially, but from the first visit there, all my worries and concerns were put to rest as everyone who works there genuinely care about the residents. My mam is happy, has settled in well and there are different activities each week to keep everyone entertained and occupied. The building is spacious, bright and spotlessly clean. Mam's room is a good size, comfortable with plenty of natural light. Communication is excellent and I have always been kept fully informed of anything that has happened from the first day she arrived in October 2022. Words cannot express how grateful I am to all staff for the extremely high standard of care, dignity and respect my mam receives there.
15 November 2022
Very happy with the care my mom receives at Bridge House. She's very well looked after. Everything is under order, any problems arise, the staff always inform me. The staff are very friendly. My mother is really settled here.
06 October 2022
Overall experience has been (and still is) excellent. The care and support has been first class and Mum always looks clean and cared for. The home is fresh and inviting and the staff are friendly, caring and helpful.
14 September 2022
Lives up to its title of a care home. The staff are extremely kind to my mother.
14 September 2022
Pleasant visit. Dad was relaxed, clean and comfortable. Good signing-in procedure. Staff are pleasant and friendly. Clear to see the staff have a good rapport with Dad. Clean and tidy conditions. Happy with the care and dignity being offered.