Submit a Review for The Rookery Care Home
Queens Square, The Crescent, Ebbw Vale, NP23 6EF
View Full Details of The Rookery Care HomeLatest Reviews for The Rookery Care Home
28 July 2025
Generally my mother is happy here. There are no complaints at all with staff or treatment, but she has found it difficult to settle because of her age and misses her flat. She is looking forward to her room being redecorated. The rooms that are completed are beautiful.
23 June 2025
The staff at the care home are always friendly and efficient. Nothing is too much for them. They obviously take pride in their jobs, and the people staying here seem happy and settled. I wouldn't hesitate to recommend The Rookery Care Home
17 June 2025
When I come to visit my family, the staff are very friendly, warm and welcoming. The residents are well cared for, respected and looked after. The care home is beautifully decorated, and the staff cannot do enough to help you. The residents to plenty of activities every day for their minds to be occupied. They are safe and secure, the home is very clean, and good value for money.
17 June 2025
Very clean and tidy home, staff are very helpful.
12 June 2025
My sister is so well cared for at the Rookery. Her carers are all so good with her (the ones I know and have met). I live 2 hours away so I can only visit every 6 weeks or so. She has dementia so forgets easily and repeats things. I feel she is very well looked after at the Rookery.
03 June 2025
After losing my mother last year, it became clear that my father, who has alzeheimers required specialist care and could no longer live at home. My father moved into The Rookery care home December 2024. I cannot thank staff enough for the excellent care given to my father during very confusing times. I commend their hard work and dedication. The Rookery is like a home from home for my father as a resident but also us as a family. Very warm, welcoming and friendly. Rooms and communal areas are beautifully decorated,comfortable and suit the needs of each resident perfectly. There is a wide choice of food available on the weekly menu. My father thoroughly enjoys his meals and looks forward to the sounds of the tea trolley throughout the day!
08 May 2025
We go to visit my auntie in The Rookery every couple of months because we live in Llanelli. The home is lovely and the staff are very welcoming and very helpful. My auntie seems quite happy there although she has got dementia. She's got a nice room and says the food is very nice.
02 May 2025
Our dad had been at The Rookery for a year, as he has recently passed away. I cannot compliment all staff for the part everyone played in making my dads stay wonderful. Dad was so happy and contented and it's all thanks to the kindness and hard work put in by all staff on a daily basis. Always kept beautifully clean, well fed and everyone always had a smile for him, which I believe is very important. You will never know what a huge difference you made to dads life and to us all as a family!! I will forever be grateful to each and every one of you. Thank you so much
23 April 2025
My review is simple. My wife has been well looked after for two and a half years. She is well-settled and cared for by compassionate staff. They all deserve any praise. I have complete confidence in the staff's ability to make my wife's daily life as pleasant as possible.
03 April 2025
My mum has recently been very poorly again and is completely bedbound. Rather than her go into hospital she has been cared for in The Rookery which we appreciate so much. She is kept comfortable, clean and looked after in an exemplary manner. We find comfort in the fact she is treated in this way and couldn't ask for better. The staff also look after us as a family and for all these reasons we are extremely grateful.
02 April 2025
My review to this care home is excellent. Care of nurses is next to none. Excellent caring of residents is number one in everything they do, involving in entertaining and craft making, and making that they are all looked after health wise.
31 March 2025
Very good standard of care tailored to the individual's needs. Very responsive to changes in care and dietary needs. Staff work very hard to be approachable and trustworthy.
26 March 2025
The staff are all very friendly, and we would like to thank them all for looking after our good friend.
26 March 2025
Excellent staff always helpful, respectful
12 March 2025
Since my mother-in-law has been here the staff have been very helpful happy and always about if you need anything. She seems very happy here and seem really settled.
10 March 2025
I am satisfied with the care that my mother is receiving. The facilities are good and the staff are also good. My main concern is to do with the apparent lack of activities/entertainment for the resident. I have not seen any take place during the last 4 months. Otherwise, all good.
21 January 2025
I have visited this home for some time and the standard of care remains very good. It is a very happy and safe environment for everyone. Many thanks to the staff.
07 January 2025
My mother has been at The Rookery Care Home for two years and in that time we have had no concerns as a family. She is well looked after and we are kept well informed regarding her care.
07 January 2025
Placement has been a very positive thing for Mam. The environment is cheerful and welcoming. Activities encourage residents to participate and keep them busy and engaged. The staff are approachable and helpful and treat residents with respect but also as if they were family members.
03 January 2025
The treatment my mother has received from the staff has been first class. They are attentive to all residents and all approachable. The management handle quires in a timely manner and respond to all issues that are raised.
Latest Reviews for The Rookery Care Home
28 July 2025
Generally my mother is happy here. There are no complaints at all with staff or treatment, but she has found it difficult to settle because of her age and misses her flat. She is looking forward to her room being redecorated. The rooms that are completed are beautiful.
23 June 2025
The staff at the care home are always friendly and efficient. Nothing is too much for them. They obviously take pride in their jobs, and the people staying here seem happy and settled. I wouldn't hesitate to recommend The Rookery Care Home
17 June 2025
When I come to visit my family, the staff are very friendly, warm and welcoming. The residents are well cared for, respected and looked after. The care home is beautifully decorated, and the staff cannot do enough to help you. The residents to plenty of activities every day for their minds to be occupied. They are safe and secure, the home is very clean, and good value for money.
17 June 2025
Very clean and tidy home, staff are very helpful.
12 June 2025
My sister is so well cared for at the Rookery. Her carers are all so good with her (the ones I know and have met). I live 2 hours away so I can only visit every 6 weeks or so. She has dementia so forgets easily and repeats things. I feel she is very well looked after at the Rookery.
03 June 2025
After losing my mother last year, it became clear that my father, who has alzeheimers required specialist care and could no longer live at home. My father moved into The Rookery care home December 2024. I cannot thank staff enough for the excellent care given to my father during very confusing times. I commend their hard work and dedication. The Rookery is like a home from home for my father as a resident but also us as a family. Very warm, welcoming and friendly. Rooms and communal areas are beautifully decorated,comfortable and suit the needs of each resident perfectly. There is a wide choice of food available on the weekly menu. My father thoroughly enjoys his meals and looks forward to the sounds of the tea trolley throughout the day!
08 May 2025
We go to visit my auntie in The Rookery every couple of months because we live in Llanelli. The home is lovely and the staff are very welcoming and very helpful. My auntie seems quite happy there although she has got dementia. She's got a nice room and says the food is very nice.
02 May 2025
Our dad had been at The Rookery for a year, as he has recently passed away. I cannot compliment all staff for the part everyone played in making my dads stay wonderful. Dad was so happy and contented and it's all thanks to the kindness and hard work put in by all staff on a daily basis. Always kept beautifully clean, well fed and everyone always had a smile for him, which I believe is very important. You will never know what a huge difference you made to dads life and to us all as a family!! I will forever be grateful to each and every one of you. Thank you so much
23 April 2025
My review is simple. My wife has been well looked after for two and a half years. She is well-settled and cared for by compassionate staff. They all deserve any praise. I have complete confidence in the staff's ability to make my wife's daily life as pleasant as possible.
03 April 2025
My mum has recently been very poorly again and is completely bedbound. Rather than her go into hospital she has been cared for in The Rookery which we appreciate so much. She is kept comfortable, clean and looked after in an exemplary manner. We find comfort in the fact she is treated in this way and couldn't ask for better. The staff also look after us as a family and for all these reasons we are extremely grateful.
02 April 2025
My review to this care home is excellent. Care of nurses is next to none. Excellent caring of residents is number one in everything they do, involving in entertaining and craft making, and making that they are all looked after health wise.
31 March 2025
Very good standard of care tailored to the individual's needs. Very responsive to changes in care and dietary needs. Staff work very hard to be approachable and trustworthy.
26 March 2025
The staff are all very friendly, and we would like to thank them all for looking after our good friend.
26 March 2025
Excellent staff always helpful, respectful
12 March 2025
Since my mother-in-law has been here the staff have been very helpful happy and always about if you need anything. She seems very happy here and seem really settled.
10 March 2025
I am satisfied with the care that my mother is receiving. The facilities are good and the staff are also good. My main concern is to do with the apparent lack of activities/entertainment for the resident. I have not seen any take place during the last 4 months. Otherwise, all good.
21 January 2025
I have visited this home for some time and the standard of care remains very good. It is a very happy and safe environment for everyone. Many thanks to the staff.
07 January 2025
My mother has been at The Rookery Care Home for two years and in that time we have had no concerns as a family. She is well looked after and we are kept well informed regarding her care.
07 January 2025
Placement has been a very positive thing for Mam. The environment is cheerful and welcoming. Activities encourage residents to participate and keep them busy and engaged. The staff are approachable and helpful and treat residents with respect but also as if they were family members.
03 January 2025
The treatment my mother has received from the staff has been first class. They are attentive to all residents and all approachable. The management handle quires in a timely manner and respond to all issues that are raised.